Travel Jobs in Greater LA Area
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Product Manager
Company: Motivo Engineering
Location: Greater LA Area
Posted Nov 22, 2023
Base Salary Range: $100,000 - $150,000 Annual Profit Sharing estimate: $20,000 - $30,000 Salary is dependent on experience, knowledge, and interview performance. We need someone who's driven, detail-oriented, adaptable, and who can create buy-in. Requirements Capabilities and Skills: Experience and understanding of hardware product development, and integration of major engineering components into a cohesive product. i.e Mechanical engineering, Electrical engineering, software development, Industrial design Ability to apply agile methodologies to both software and hardware development Knowledge/Experience in embedded hardware/controls development a huge plus Experience with embedded hardware/controls development a huge plus Strong communication skills to clearly convey project needs and technical concepts to internal and external teams Experience with proposal preparation and contract negotiation Effective at managing technical risk, schedule, cost, and product performance balance Experience with system-level rapid prototyping techniques and materials Ability to thrive in the face of ambiguity - most of our projects have scope gaps Identify prototype manufacturing vendors, and assist in vendor management Strong ability to handle concurrent fast-paced projects with minimal direction Experience with tightly integrated multidisciplinary teams in employer or academic setting (Solar Car, Formula SAE etc) Required Attributes: Minimum 2 years of engineering experience and 5 years of project management or product management experience Ability to plan, manage and coordinate multidisciplinary engineering efforts Past experience in a startup/small business environment Excellent verbal and written communication skills, as well as interpersonal skills Manage teams in a fast-paced/time-critical development environment Business Development/Sales and Marketing "Get it done" Attitude US Citizenship or Permanent Resident Ability to travel as required (less than 25% - usually much less) Benefits We're convinced that the team and projects are hands down the best part of working at Motivo, but we also have some pretty sweet benefits including company-wide profit sharing, high-quality insurance plans, 401k match, generous paid vacation time, an onsite massage therapist, a Monday-Thursday 4/10 work week and more! This means developing new customers, maintaining existing ones, contracting and budgeting, and guiding the technical team to the best solution. Current projects include automotive, wearable electronics, robotics, aerospace, and clean energy, and we complete projects in weeks or months, not years. Life at Motivo is not for the faint of heart, though it's an awesome place to learn. You'll need to be the voice of the customer to our technical team and vice-versa. We work on cool, clean sheet design projects in a fast-paced, innovative environment. It's a big task - are you up to the challenge?
Senior Accountant, Financial Reporting
Company: Booking Holdings Inc.
Location: Greater NYC Area
Posted Nov 22, 2023
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more! For a glimpse of our benefits offerings, please see here. Candidate should demonstrate effective collaboration skills up, down, and across the organization. There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Ability to manage multiple priorities in a dynamic, rapidly growing, and fluid organization. EEO Statement: Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. Strong analytical and problem-solving skills. Establishing strong relationships with all levels of the business, managing stakeholder expectations, and facilitating discussions to ensure information flow, transparency, and collaboration.
Regional Dir, Access Unify-US
Company: Access TCA
Location: Greater Boston Area
Posted Nov 22, 2023
For more information, go to https://www.accesscorp.com/ LI-Remote Access considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a covered Veteran in accordance with federal law. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Our solutions include Information Governance advisory services, retention policy creation and implementation, records management and storage, scanning and information activation, software for document management and workflow automation, secure shredding and more. In addition, Access complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. From the boardroom to the file room, Access is a full-service information lifecycle partner deeply committed to our clients, our communities and our colleagues. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Our value proposition hinges on key drivers that matter: information security, productivity, records management, document compliance, risk mitigation and technology-based managed services. 41 CFR 60-1.35(c) We consult with, sell to, and support multiple departments and teams within our client base, which includes companies of all sizes in all industries. Access also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Senior Account Manager
Company: Click Here Digital
Location: Baton Rouge, LA
Posted Nov 22, 2023
Salesforce, ADP, Hubspot) Strong knowledge and understanding of SEM/PPC, SEO, Online Display, and Social Media marketing Build and maintain strong client relationships Excellent time-management and organizational skills Preferred Qualifications: Experience selling digital marketing solutions Agency and/or digital sales experience MUST BE EXPERIENCED IN DIGITAL MARKETING, specifically Search Engine Marketing (PPC), Programmatic Display and Video, Connected TV (CTV/OTT), Search Engine Optimization (SEO), and Social Media Marketing. Candidates that excel at relationship building, analyzing data, and are self-motivated will thrive in this role. Job Responsibilities: Develop and manage key account relationships and provide exceptional support to our clients Daily client communication on advertising strategy and campaign performance (including in-person / travel as needed) Monitor and analyze the effectiveness of marketing strategies Translate data from campaign performance results into an actionable narrative for clients Evaluate client's needs and assist in ways to drive revenue growth while identifying new opportunities Coordinate cross-functional teams to ensure the success of campaign delivery, performance, and execution Strong attention to detail Being able to identify opportunities for up-sells and new product enrollments Required Qualifications: Bachelor's Degree in Marketing, Business, Advertising or Mass Communications or equivalent experience 3+ years of experience in client services, sales, marketing, and/or advertising (traditional or digital) Strong knowledge of the automotive, legal or medical industry and processes Exceptional communication skills, both verbal and written Strong analytical and problem solving skills Experience using industry tools (Google Analytics, Google Adwords, Facebook Business Manager) Experience using CRMs (ex. You will plan, execute and consult digital marketing strategies based on client goals and objectives while incorporating industry best practices across multiple channels. Click Here Digital is seeking an experienced, senior, key account executive to manage its large and most complex accounts. This position is dedicated to focusing on client satisfaction. You will work directly with clients to review performance through in-office/virtual meetings and travel for client consultations as needed. Job Description Account Managers at Click Here Digital manage a multi-million dollar portfolio of large and complex accounts and build relationships that foster client retention. The Account Manager position is the perfect opportunity for you!
Inside Sales Engineer - Quantum Cores
Company: Infleqtion
Location: Greater Boulder Area
Posted Nov 22, 2023
Your uniqueness is valued, welcomed, and appreciated here. We are dedicated to providing a positive workplace and base all employment decisions on your qualifications, performance, merits, as well as business needs. we offer a generous Total Rewards program which includes: 100% company paid Employee coverage for Medical, Dental, Vision, and Short/Long Term Disability insurance programs Employer funded Health Savings Account Unlimited Paid Time Off 401(k) safe harbor contribution Company paid Life and AD&D Insurance Flexible Savings Account Paid FMLA Leave Paid Maternity/Paternity Leave Employer Assistance Program Student Loan Repayment Equal Opportunity Here you have freedom to embrace your whole self: who you love, your gender identity and expression, skin color, age, appearance, disability, neurodiversity, DNA, military/veteran status, citizenship, and other factors that make up who you are. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Contact InformationIf this opportunity interests you and you fit the job description, please submit an application. If you need assistance or an accommodation due to disability, please feel free to contact us at [email protected]. Work with our customers to clearly understand technical specifications, requirements, and other criteria and develop product solutions that meet their needs to help Sales qualify new opportunities across our product portfolio of standard and custom products Lead discussions and negotiations on technical specifications, requirements, and product delivery through the quote process; Develop accurate information and clearly understand and document customer needs Work with product management, engineering, production manufacturing, and procurement to develop accurate costing, pricing, and lead times for all customer quotes, developing project plans where appropriate Support the sales team and international distribution partners by creating quote packages, including specifications, drawings, and acceptance test documentation Primary point of contact to troubleshoot performance issues with customers and support the RMA process for product returns, partnering with Quality and Production teams to resolve issues promptly By responding to prospects and existing customers, you will help ensure company's products and support services meet or exceed customer expectations Participates in customer support meetings, sales process development, voice of customer data collection and other technical sales activities Requirements Knowledge, Skills and Abilities Bachelor's Degree in AMO physics, engineering, or similar field required; Candidates with a PhD in AMO physics that have a desire to work closely with customers in a commercial role are encouraged to apply A minimum of 1-3+ years' experience in atomic optical physics, quantum product technology or related engineering field with knowledge in optics, opto-mechanics, optical coatings, laser systems or industrial manufacturing of advanced photonics products Prior customer-facing experience including demonstrated success in helping to grow bookings and sales revenue in the same or similar role working with customers from the academic research market and commercial OEM companies is desired Passion for selling, learning about our customers' needs and challenges and an ability to cultivate and grow collaborative relationships with the Sales team and internal Production Engineering and Quality teams Demonstrated ability to thrive in a startup environment, self-motivated, and enjoys working directly with customers and comfortable dealing with challenges - technical, commercial, customer - and working to resolve to the benefit of all parties Strong understanding of how to read prints/drawings and analyze technical data and information related to quantum experiments involving atoms and ions, optics, lasers, and complex optical systems Experience with ERP/CRM systems (e.g., Salesforce) and similar enterprise software platforms Demonstrated ability to work efficiently and effectively, and through a collaborative partnership model, help Sales to provide timely support to customers; Proactive engagement with other internal functions (Product Management, Engineering, Production, Quality, Supply Chain, Shipping) Highly proficient in MS Office tools, with experience using SolidWorks or other similar software tools is ideal Demonstrated ability to effectively share and communicate information with technical and non-technical staff Demonstrated ability to learn new and complex topics quickly Demonstrated ability to work and communicate with all levels of an organization in English; Professional-level communication skills, including verbal, written, and presentation skills Demonstrated ability to work comfortably in a highly collaborative, cross-functional, team-oriented, and matrixed environment Desire and demonstrated ability to thrive and adapt and produce results in a fluid, dynamic, and fast-paced environment Passion for solving complex problems and challenges in a highly technical and scientific environment Excellent time management skills and the ability to effectively prioritize work activities and tasks Ability to travel domestically up to 15% to visit customers and attend events This role requires that you do not require sponsorship or a work visa transfer This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). In addition. We currently have offices in Austin, TX; Boulder, CO; Chicago, IL; Louisville, CO; Madison, WI; Melbourne, AU; and Oxford, UK. Depending on business needs, this role may perform a combination of some or all the following duties.
Manager, Treasury
Company: Frontier Airlines
Location: Greater Denver Area
Posted Nov 22, 2023
Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Positions Supervised Treasury Analyst I, II, III Salary Range $103,200.00 - $129,000.00 Workplace Policies At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Essential Functions Fuel Management Manage and actively enhance the company's fuel operations, including ongoing logistics, demand and supply rebalancing, fuel supply crisis management events, provides periodic fuel supply and cost reports to senior management, operations, and finance Develops, executes, and communicates a comprehensive strategic and operational global sourcing strategy for the company's fuel supply and the fuel supply of other companies within the Indigo portfolio in support of immediate, short, and long term financial and operational goals while maintaining continuity of supply, and preparing for expansion Creates a high performing supply base by developing existing business partners or cultivating new partnerships Manage and evaluate the company's fuel consortium memberships, including attending periodic consortium meetings where position will act as a voting representative pursing the company's interests while lesioning with competitor airline representatives Negotiate all agreements and terms pertaining to managing the company's fuel exposure worldwide Develop, enforce, and negotiate operational key performance indicators (KPIs) within company agreements Identifies supply chain initiatives to improve working capital management Support the quality assurance department with enforcing company standards and government regulation. In addition, various ad hoc forecasting and financial analysis projects are frequently required by senior management. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.
Project Manager II
Company: Flagship Biosciences, Inc.
Location: Greater Denver Area
Posted Nov 22, 2023
In this role, the Project Manager directs and executes a variety of account services, customer success, and project operations with strategic diplomacy. Project Manager Essential Job Functions Develop long term relationships with assigned portfolio of clients Serve as the client advocate to the project team during project fulfillment Responsible for keeping clients satisfied and delivering exceptional customer service on a day-to-day basis Ensure assigned projects are delivered on-time and budget, working with functional managers to hold project team members accountable for deliverables Collaborate with functional managers to secure project resources and timelines Create and maintain project documentation per quality system requirements Document and report weekly project progression to internal stakeholders for revenue recognition forecasting Facilitate external meetings and internal project team meetings including, but not limited to, project kickoff, data presentations, milestone meetings, project close and lessons learned Maintain relationships with third parties/vendors, as appropriate Escalate project issues to project team members or Functional Management when needed Support sales team in onboarding and integrating new clients Ability to travel to Flagship's partners, customer sites and scientific meetings 4 times per year (~once a quarter), as needed Participate in quarterly departmental process improvement goals (Rocks) Other duties as assigned Minimum Requirements Requires a minimum of a Bachelor's degree in Molecular Biology, Biochemistry, Pharmacology, or closely related field or equivalent experience. 3-6 years project management experience PMP Certification, preferred Project management experience in a service organization Proficient in GSuite Proficient in Microsoft Office applications Proficient in project management tracking applications Ability to travel up to 10% to Flagship's partners, customer sites and scientific meetings Excellent organizational skills Excellent verbal and written communication skills Attention to detail, especially in written work Ability to effectively prioritize and manage multiple projects simultaneously Must be fluent in English, both verbal and written Company Benefits Health (100% company-paid for employee only on the lowest base & HSA plan) Dental (100% company-paid for employee only) Vision (100% company-paid for employee only) Medical and dependent care FSA Company-paid STD & LTD Company-paid Basic Life & AD&D Voluntary life, AD&D, and accident insurance Generous PTO/Sick Leave & Flex PTO 8 company-paid holidays Paid-time off for bereavement, jury duty, voting 401k (match up to 4%) Employee assistance program Legal Shield & ID Shield Education assistance Professional development program Flexible hybrid schedule In this fast environment, the ideal Project Manager enjoys the thrill of switching gears, prioritizing on the fly, and challenging themselves to not only execute - but bring new ideas forward - to improve processes. Position Summary The Project Manager II, under very limited or no supervision, is responsible for the execution and management of projects based on the agreed upon scope of work with the client. The Project Manager II is responsible for developing and maintaining client relationships including understanding the client's existing programs and identifying opportunities to expand client portfolios. Projects may also include managing third party partners and cross-functional internal operational improvement. Respect: Open communication, refer to the expert but respect equal say at the table. Job Classification: Full time, Exempt Ideal Candidate The position requires a highly motivated individual with outstanding customer and presentation skills and the ability to work effectively within Flagship's team-based environment. With a 'go-getter' attitude that sees solutions - not obstacles - the Project Manager is the empowered integrator in a client's full life cycle.
Program Manager, DEI
Company: Booking Holdings Inc.
Location: Greater NYC Area
Posted Nov 22, 2023
Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more! For a glimpse of our benefits offerings, please see here. EEO Statement: Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Engage with external DEI organizations, forums, and networks to stay updated on standard processes, "bring the outside in" and promote our dedication to DEI externally. If this role resonates with you, we encourage you to click the "apply" button! Also support external publications such as our EEO-1 report and public disclosure on our website, annual HRC CEI survey, DEI related sections of 10-K, Proxy and Annual Sustainability Report. What you have: Bachelor's Degree 8+ years of experience Experience successfully delivering programs and/or multiple projects on-time, in scope, on budget Passionate about promoting DEI, and enthusiastic about continued personal learning Experience operating in a global environment with appreciation of cultural differences, and ability to build consensus across geographies and business units Experience building business cases and presenting to various stakeholders, including senior leadership Excellent interpersonal and communication skills (research, writing, editing, presentation, speaking) with the ability to quickly build credibility and influence Self motivated and successful in operating independently with limited oversight Analytical approach, with ability to draw actionable insights from data Our Commitment to Diversity Through the Booking Holdings brands, we help our customers reach all corners of the earth.
New Account Analyst I
Company: Bank of Hope
Location: Greater LA Area
Posted Nov 22, 2023
Required: Proactive, adaptable, open-minded & friendly. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law. Required: Self-motivated, self-educated, goal-oriented attitude & good team-worker Required: Have ability to work independently. Required: Possess strong understanding of account transactions - cash, check, wire, ACH, etc. Required: Have strong analytical thinking and critical reasoning skills. Required: Have strong interpersonal skills and written and verbal communication skills. Required: Have strong attention to detail and effective time management skills. Job Qualifications/Requirements Minimum Education Level: High School Diploma Minimum Job Experience: 2 - 4 years (Combination of Experience and Education can meet the job requirements: Yes) Language requirements: English: Written: Intermediate Verbal: Intermediate Korean: Written: Intermediate Verbal: Intermediate Computer/software skills: Microsoft Outlook: Intermediate Microsoft Word: Intermediate Microsoft Excel: Intermediate Microsoft PowerPoint: Intermediate New Account Platform and KYC Onboarding Tool: Advanced Required: Possess a working knowledge of AML, KYC, EDD procedures. Required: New Account opening experience and required documents per type of business entity. The salary range for this full-time position is $19 Hourly - $22 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location Exact compensation may vary based on your skills and experience.
Sales Development Representative at Venture Backed Fintech Startup
Company: Cledara
Location: Greater Denver Area
Posted Nov 22, 2023
Medical, Vision and Dental cover. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Cledara. Great centrally located workspace. Candidates who have applied to Cledara within the past 12 months or are in conversation with Cledara are considered to be active, potential job candidates. An Apple Macbook to work on. Each calendar year, Cledara offers a learning budget for any approved training. A great working culture with regular work outings, company offsites and international travel. In the absence of a signed agreement, Cledara will not consider nor agree to the payment of any referral compensation or a recruitment fee. In the event a recruiter or third-party agency submits resumes or candidate profiles without a previously signed active agreement, Cledara explicitly reserves the right to pursue and hire those candidates without any financial obligation to the recruiter or agency. Access to Talkspace Mental health coverage via Justworks.
Principal Software Engineer - Autonomous Vehicles
Company: Scientific Systems Company, Inc.
Location: Greater Boston Area
Posted Nov 22, 2023
Experience with DoD or other common robotics and datalink architecture standards (especially OMS and AFSIM, but also FACE, DDS, ROS, STANAG 4586, J-Series, etc.) Experience with modern software development tool chains and processes (Agile, git/Gitlab/Github, Confluence/Jira, CI/CD and automated test methodologies, etc.) Desired Skills Familiarity with AI robotic navigation and decision algorithms - path planning (A*, RRT), schedule optimization (Simulated Annealing, Genetic Algorithms, Tabu Search), distributed coordination algorithms. Experience with C/C++, Python, and (desired) relevant memory-safe languages. Experience building and maintain customer relationships. 12+ years of industry experience (DoD strongly preferred), including as a software team lead for software development/R&D of AI for Robotics, Machine Learning, Robot Planning/Optimization Techniques, and/or Autonomous Uncrewed Systems Software. Benefits Salary is competitive with market rates, with annual bonus awards based on company and individual performance. SSCI benefits package includes 401K and Health/Life/Disability Insurance. Prior experience leading a team of developers to build modular, reusable software with deployment-ready production values, applicable to a broad portfolio of software across multiple programs and multiple customers. Familiarity with Linux-based development environments highly desired.
Agency Account Manager
Company: Click Here Digital
Location: Baton Rouge, LA
Posted Nov 22, 2023
Salesforce, ADP, Hubspot) Strong understanding of SEM/PPC, SEO, Online Display, and Social Media marketing Build and maintain strong client relationships Excellent time-management and organizational skills Preferred Qualifications: Experience selling digital marketing solutions Agency or sales experience Previous experience in digital marketing is required Being able to identify opportunities for up-sells and new product enrollments Required Qualifications: 3+ years of experience in client services, sales, marketing, and/or advertising (traditional or digital) Strong knowledge of the legal or medical industry and processes Exceptional communication skills, both verbal and written Strong analytical and problem solving skills Experience using industry tools (Google Analytics, Google Adwords, Facebook Business Manager) Experience using CRMs (ex. MUST BE EXPERIENCED IN DIGITAL MARKETING, specifically Search Engine Marketing (PPC), Programmatic Display and Video, Connected TV (CTV/OTT), Search Engine Optimization (SEO), and Social Media Marketing. Candidates that excel at relationship building, analyzing data, and are self-motivated will thrive in this role. Job Responsibilities: Develop and manage key account relationships and provide exceptional support to our clients Daily client communication on advertising strategy and campaign performance (including in-person / travel as needed) Monitor and analyze the effectiveness of marketing strategies Translate data from campaign performance results into an actionable narrative for clients Evaluate client's needs and assist in ways to drive revenue growth while identifying new opportunities Coordinate cross-functional teams to ensure the success of campaign delivery, performance, and execution High attention to detail. This position is dedicated to focusing on client satisfaction. You will plan, execute and consult digital marketing strategies based on client goals and objectives while incorporating industry best practices across multiple channels. Click Here Digital is seeking an experienced, senior, key account executive to manage its large and most complex accounts. You will work directly with clients to review performance through in-office/virtual meetings and travel for client consultations as needed. Job Description Agency Account Managers at Click Here Digital manage a multi-million dollar portfolio of large and complex accounts and build relationships that foster client retention.