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Manager - Supportability Engineering

Company: Twilio

Location: USA

Posted Apr 22, 2024

<h3> See yourself at Twilio <h3> Join the team as Twilios next Manager Supportability Engineering <h3> Who we are amp why were hiring <h3> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <h3> About the job <h3> Join us as a Supportability Engineering Manager to lead a team passionate about improving Twilios product quality The Supportability function serves as the bridge between our Product Engineering and Delivery Teams working closely with Product and Engineering leaders to ensure product quality effortless customer experiences and to equip delivery teams with all they need to provide value add support You and your team will champion and drive proactive customercentric features into the products and services to eliminate and prevent customer issues The successful candidate is a dynamic individual with a track record of selfimprovement persistence in driving towards goals even in the face of adversity focus on results and an ability to draw the best out of people in a genuine way In this role youll drive the strategy and be responsible for the performance and execution of Twilios Supportability teams You will question the status quo and relentlessly pursue opportunities to improve product supportability and the way we engage with Product and Engineering You bring a wealth of technical knowledge deep customer empathy the ability to influence others and drive results Your teams subject matter expertise technical skills and access to the voice of the customer directly influence product changes that enhance the user experience and reduce the need for support <h3> Responsibilities <h3> In this role youll <ul> <li> Serve as the specialists that help enable customersupporting teams on new products and features <li> <li> Influence product and business teams to improve product supportability and collaborate with delivery teams to understand needs and deliver enablement <li> <li> Construct data evidence and anecdotalbased business cases and provide design recommendations to influence significant RampD changes that improve product design and increase revenue <li> <li> Analyze existing product experiences determine improvements and facilitate change with RampD as needed <li> <li> Build comprehensive views of the RampD release pipeline through engagement with the Product team <li> <li> Manage product release processes on behalf of all global operations teams working closely with Product Managers to ensure effective functionality tooling and enablement <li> <ul> <h3> Qualifications <h3> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table Required <ul> <li> 6+ years in technical support operations or supportability management role <li> <li> A strategic problem solver able to identify ways of measuring and tracking team inputs and outputs to set clear goals measure individual performance and influence outcomes <li> <li> Analytically minded at your core a problem solver that knows how to mine data to surface insights and tell customer stories that influence teams to take action <li> <li> Able to influence and build bridges with various stakeholders including Product and Engineering teams support and operations leadership and others <li> <li> Must have the capability to attract develop empower and retain team members <li> <li> Strong operational focus with an analytical and processminded mentality <li> <li> Proven track record of exceeding goals growth and achieving success <li> <li> Passionate about developing people and able to build top performing teams <li> <li> Able to work in a multidimensional environment with a strong bias toward action <li> <ul> Desired <ul> <li> Demonstrated crossgroup RampD relationships <li> <li> Experience working in project management or with product releases <li> <ul> <h3> Location <h3> This role will be remote but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <h3> Travel <h3> We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately 5 travel is anticipated to help you connect inperson in a meaningful way <h3> What We Offer <h3> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <h3> Twilio thinks big Do you <h3> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only The estimated pay ranges for this role are as follows <ul> <li> Based in Colorado $114000$127000 <li> <li> Based in New York Washington State or California outside of the San Francisco Bay area $108000 $135000 <li> <li> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <li> <ul> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state Twilio is proud to be an equal opportunity employer Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom

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spearhead Chinooks strategic growth lead and manage building systems projects establish and maintain strong relationships

Technical Team Lead

Company: Chinook Systems

Location: USA

Posted Apr 22, 2024

Are you ready to spearhead Chinooks strategic growth and make a mark in the dynamic world of government contracts Join us in building an elite Tiger Team a force equipped with topnotch credentials certifications skills experience and competencies to not only secure important government contracts but also excel in the initial fulfillment of project requirements This role represents all of Chinooks range of services and would impact 1 Strategic Prowess 2 Elite Team Formation 3 Global Reach 4 Business Growth and 5 Professional Development This transformative role has the potential to lead to other growth roles andor leadership positions with increasing responsibility within Chinook Location Remote US and international travel required Responsibilities Team and Project Leadership <ul style=><li style=>Lead and manage building systems projects from inception to completion This includes Operations and Maintenance Commissioning Facility Optimization Design Build Turnkey Upgrades Building Controls and Systems integration type scopes varying in size and complexity<li><li style=>Act as the primary point of contact for clients ensuring effective communication and understanding of project requirements status and schedule<li><li style=>Oversee project teams providing guidance and support to ensure successful project delivery<li><ul> Travel and Remote Deployment <ul style=><li style=>Depending on scope and duration of project deploy as required to setup andor execute projectsthen if applicable travel as required once the project is staffed locally<li><li style=>Willingness to travel for deployments with onsite durations that align with the scope and complexity of the project including both domestic and international locations The max deployment duration is estimated to be one year or less with most deployments being much less than the maximum Longer term deployments may include rotational breaks<li><li style=>Ability to work remotely and coordinate with project teams dispersed across various locations<li><ul> Client Communication <ul style=><li style=>Establish and maintain strong relationships with clients<li><li style=>Effectively communicate project status milestones and updates to clients in a clear and concise manner<li><li style=>Address client concerns and proactively identify opportunities for additional services Leverage the full breadth of Chinook services to maximize value add to customer<li><ul> Subcontractor Management <ul style=><li style=>Manage subcontractors and vendors to ensure they safely meet project deliverables and quality standards<li><li style=>Negotiate contracts and agreements with subcontractors<li><li style=>Monitor subcontractor performance and address issues promptly<li><ul> Technical Expertise <ul style=><li style=>Possess functional technical andor operational understanding of commercial facilities systems such as lighting HVAC building control systems power distribution generation power monitoring and controls UPS and emergency power<li><li style=>Ability to understand and interpret technical specifications drawings and performance work statements<li><li style=>Collaborate with technical and functional teams to ensure project designs and scopes align with client requirements<li><ul> Project Planning and Execution <ul style=><li style=>Develop project plans schedules and budgets<li><li style=>Monitor project progress identify potential risks and implement mitigation strategies<li><li style=>Ensure projects are completed within scope on time and within budget<li><ul> Billing and Financial Management <ul style=><li style=>Track project expenses and revenue to ensure profitability<li><li style=>Prepare and submit accurate and timely invoices to clients<li><li style=>Monitor and manage project financials throughout the project lifecycle<li><ul> Team Collaboration <ul style=><li style=>Foster a collaborative and positive team environment<li><li style=>Coordinate with crossfunctional teams including AccountingContractsFinance DesignBuild Facility Optimization Building Automation Operations and Maintenance Security and Resilience and Facility Support Services teams<li><ul> Qualifications <ul style=><li style=>Bachelors degree in engineering or equivalent range of experience and technical trainingeducation<li><li style=>Experience with MEP project management field engineering service manager senior commissioning or similar roles<li><li style=>Proven experience in project management within the building systems industry<li><li style=>Strong leadership and communication skills<li><li style=>Ability to manage and motivate project teams<li><li style=>Proficient in project management software<li><li style=>Willingness to adapt to changing project requirements and travel schedules<li><ul><img src=httpsremotivecomjobtrack1907680blankgifsource=publicapi alt=>

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Technical Proposal Writer

Company: Raft

Location: USA

Posted Apr 22, 2024

<div class=contentintro>This is a US based position All of the programs we support require US citizenship to be eligible for employment All work must be conducted within the continental US<div>Who we are Raft <a href=22httpsgorafttech22 rel=nofollow>httpsteamraftcom<a> is a customerobsessed nontraditional small business with a purposeful focus on Distributed Data Systems Platforms at Scale and Complex Application Development with headquarters in Reston VA Our range of clients include innovative federal and public agencies leveraging design thinking cutting edge tech stack and cloud native ecosystem We build digital solutions that impact the lives of millions of Americans Our team is rapidly growing and looking for an experienced Technical Proposal Writer to contribute to development efforts and join our passionate team of highimpact problem solvers About the role As a Technical Proposal Writer youll start your day by meeting with subject matter experts or reviewing recent updates to our technology and proposal content Youll spend the majority of your day translating complex information into simple accessible documentation for both internal and external audiences as well as prospect clients The day typically concludes with review and revision sessions to ensure the highest quality of produced content What we are looking for <ul style=> <li style=>Proven experience as a Technical Proposal Writer in the technology sector with a focus on responding to Government RFIs and RFPs<li> <li style=>Excellent written and verbal communication skills<li> <li style=>Proficiency in MS Office and documentation software eg Adobe Acrobat Framemaker<li> <li style=>Ability to comprehend and translate technical concepts into easytounderstand language<li> <li style=>Excellent organizational and timemanagement skills<li> <li style=>Attention to detail<li> <li style=>Bachelors degree in English Technical Writer Computer Science or related field<li> <ul> Highly preferred <ul style=> <li style=>Masters degree in a related field<li> <li style=>Experience with software development processes and the Agile methodology<li> <li style=>Knowledge of online content management systems<li> <li style=>Certification in Technical Writing<li> <li style=>Understanding of SEO principles<li> <li style=>Familiarity with graphic design software eg Adobe Illustrator InDesign<li> <li style=>Ability to work well in a fastpaced deadlinedriven environment<li> <li style=>Experience in a global organization working with diverse teams<li> <li style=>Proficiency in additional languages beyond English<li> <ul> Clearance Requirements <ul style=> <li style=>Able to obtain and maintain a security clearance<li> <ul> Work Type <ul style=> <li style=>Remote<li> <li style=>May require up to 10 travel<li> <ul> Salary Range <ul style=> <li style=>$70000 $120000<li> <li style=>The determination of compensation is predicated upon a candidates comprehensive experience demonstrated skill and proven abilities<li> <ul> What we will offer you <ul style=> <li style=>Highly competitive salary <li> <li style=>Fully covered healthcare dental and vision coverage <li> <li style=>401k and company match <li> <li style=>Take as you need PTO + 11 paid holidays <li> <li style=>Education amp training benefits <li> <li style=>Annual budget for your techgadgets needs <li> <li style=>Monthly box of yummy snacks to eat while doing meaningful work <li> <li style=>Team offsite in fun places<li> <li style=>Generous Referral Bonuses <li> <li style=>And More<li> <ul> Our Vision Statement We bridge the gap between humans and data through radical transparency and our obsession with the mission Our Customer Obsession We will approach every deliverable like its a product We will adopt a customerobsessed mentality As we grow and our footprint becomes larger teams and employees will treat each other not only as teammates but customers We must live the customerobsessed mindset always This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with Our culture will enable our success and set us apart from other companies How do we get there Publicsector modernization is critical for us to live in a better world We at Raft want to innovate and solve complex problems And if we are successful our generation and the ones that follow us will live in a delightful efficient and accessible world where outofbox thinking and collaboration is a norm Rafts core philosophy is Ubuntu I Am Because We are We support our nadi by elevating the other Rafters We work as a hyper collaborative team where each team member brings a unique perspective adding value that did not exist before People make Raft special We celebrate each other and our cognitive and cultural diversity We are devoted to our practice of innovation and collaboration Were an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status<div class=contentconclusion>Were an equal opportunity employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status<div><img src=httpsremotivecomjobtrack1906845blankgifsource=publicapi alt=>

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Senior Director of Product Marketing

Company: Workiva

Location: USA

Posted Apr 22, 2024

The Senior Director of Product Marketing will lead the process of creating gotomarket strategies for products portfolios of solutions as well as relevant buyer personas This includes product positioningmessaging marketing strategy and sales enablement This role will support marketing and sales areas identifying emerging market opportunities and focusing sales efforts to achieve revenue goals by solution market and industry categories The Senior Director of Product Marketing will participate in the product strategy and the road map planning process representing the market perspective and supporting product decisions based on significant sales customer and market feedback The Senior Director of Product Marketing may manage multiple teams of Product Marketers What Youll Do <ul> <li> Create a gotomarket strategy for assigned products markets and solutions and ensure that execution of the plan drives business goals <li> <li> Manage platform and pointsolution initiatives to focus sales efforts and ensure the achievement of revenue and profit goals for specific solutions <li> <li> Drive the development execution and delivery of thought leadership content webinars blogs white papers etc to advance credibility and awareness and drive pipeline <li> <li> Collaborate with Partnerships Product Management Sales Sales Operations and Field Readiness for successful sales rollouts of sales enablement and support tools <li> <li> Develop product positioning and complete competitive analysis <li> <li> Consult with customers in partnership with Product Management and Sales to explore product and market opportunities <li> <li> Identify key functional ecosystem and operational requirements to serve the targeted market better <li> <li> Provide consulting and management support to marketing and sales areas identifying emerging market opportunities <li> <li> Become an influencer through thought leadership exposure and speaking engagements across industry associations <li> <ul> What Youll Need Education <ul> <li> Bachelors degree in marketing business or similar area of study preferred <li> <ul> Experience <ul> <li> 12+ years of experience in roles relating to product marketing product development product management finance and accounting audit consulting financial services and product sales <li> <ul> Preferred Qualifications <ul> <li> 8+ years of people management preferred <li> <li> Experience in businesstobusiness B2B tech marketing with a preference for Software as a Service SaaS expertise <li> <li> Proficiency in implementing productled growth gotomarket strategies approaches and tactics <li> <li> Effective communication skills across all organizational levels spanning from buyers and endusers to executive management <li> <li> Demonstrated success in collaborating and influencing crossfunctional leadership teams including Sales Marketing Product Sales Operations Enablement and Customer Success <li> <li> Strategic mindset with the ability to derive insights from data for decisionmaking <li> <li> Proven ability to innovate and optimize businessdriven strategies <li> <li> Exceptional listening communication and program management skills <li> <ul> Travel Requirement <ul> <li> Up to 40 travel <li> <ul> Working Conditions amp Physical Requirements <ul> <li> Reliable internet access for any period of time working remotely not in a Workiva office <li> <li> LIREMOTE <li> <ul> How Youll Be Rewarded ✅ Salary range in the US $17400000 $29600000 ✅ A discretionary bonus typically paid annually ✅ Restricted Stock Units granted at time of hire ✅ 401k match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors Where Youll Work Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems At Workiva youll enjoy <ul> <li> Fantastic Benefits With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <li> <li> Casual Dress Workiva has a casual work environment most people wear jeans to the office <li> <li> Involvement Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <li> <li> Worklife Balance We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <li> <ul> Learn more about life at Workiva <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> Learn more about benefits <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> talentacquisitionworkivacom <a> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment LIHS2

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Product Success Manager - Governance, Risk & Compliance (GRC) - Spanish/English Fluency Required

Company: Workiva

Location: USA

Posted Apr 22, 2024

The Product Success Manager Governance Risk amp Compliance GRC at Workiva plays a crucial role in driving product adoption and growth success Working closely with customers the role focuses on enhancing their overall product experience and ensuring their success Collaborating with the customer success team the Product Success Manager monitors system health delivers customer programs and facilitates communication between customers and product teams As a technofunctional expert you will engage with various stakeholders to advocate for customers needs Ideal candidates possess domain expertise enterprise project management experience technical proficiency and strong customer management skills What Youll Do <ul> <li> Achieve customer success outcomes including higher customer product adoption customer satisfaction and overall customer health scores <li> <li> Work closely with CSMs to jointly define customer expected outcomes and ensure that they have realized value from the solution <li> <li> Accurately document new and existing featurefunctionality as a reference for customers and the CS Team <li> <li> Proactively manage each customers Wdesk environment through their intimate knowledge of the product roadmap and understanding of stakeholders testing reporting and analytical needs <li> <li> Responsible for the technical health and wellbeing of their customers <li> <li> Owns the communication channel from product to customer success <li> <li> Assists in strategy and execution of feature releases <li> <li> Train the Customer Success team on the benefits of new product releases <li> <li> Influence product development strategy by advocating on behalf of customers <li> <li> Support customers postonboarding and work crossfunctionally with our sales support services and partner teams for successful deployment <li> <ul> What Youll Need Minimum Qualifications <ul> <li> Fluency in Spanish and English is required <li> <li> 4+ years of experience in customerfacing roles such as Customer Success Product Manager Solution Architect andor IT Management or Finance Consultant <li> <li> Bachelors Degree <li> <li> An advanced degree will be considered in lieu of experience <li> <ul> Preferred Qualifications <ul> <li> Experience supporting a SaaS product preferred <li> <li> Experience with Database systems preferred <li> <li> Knowledge of connected data ecosystems and connected reporting workflows <li> <li> Passionate about customer success and tenacious at driving longterm customer value <li> <li> Highly datadriven and meticulously detailed with a commitment to drive customer engagement towards business outcome and value realization <li> <li> Excellent verbal and written communication skills including the ability to chair sessions and host webinars <li> <ul> Remote Ready Excellence <ul> <li> Must be able to travel up to 10 annually <li> <li> Reliable internet access for any period of time working remotely not in a Workiva office <li> <ul> How Youll Be Rewarded ✅ Salary range in the US $6900000 $11700000 ✅ A discretionary bonus typically paid annually ✅ Restricted Stock Units granted at time of hire ✅ 401k match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors Where Youll Work Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems At Workiva youll enjoy <ul> <li> Fantastic Benefits With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <li> <li> Casual Dress Workiva has a casual work environment most people wear jeans to the office <li> <li> Involvement Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <li> <li> Worklife Balance We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <li> <ul> Learn more about life at Workiva <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> Learn more about benefits <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> talentacquisitionworkivacom <a> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment LIJW1

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Conflicts & Ethics Attorney

Company: King & Spalding

Location: USA

Posted Apr 22, 2024

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Enterprise Sales Director, Content & Creator Solutions - House of Brands

Company: Bazaarvoice

Location: USA

Posted Apr 22, 2024

About Bazaarvoice At Bazaarvoice we create smart shopping experiences Through our expansive global network productpassionate community amp enterprise technology we connect thousands of brands and retailers with billions of consumers Our solutions enable brands to connect with consumers and collect valuable usergenerated content at an unprecedented scale This content achieves global reach by leveraging our extensive and everexpanding retail social amp search syndication network And we make it easy for brands amp retailers to gain valuable business insights from realtime consumer feedback with intuitive tools and dashboards The result is smarter shopping loyal customers increased sales and improved products The problem we are trying to solve Brands and retailers struggle to make real connections with consumers Its a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle The result Time and money spent on content that doesnt attract new consumers convert them or earn their longterm loyalty Our brand promise closing the gap between brands and consumers Founded in 2005 Bazaarvoice is headquartered in Austin Texas with offices in North America Europe Asia and Australia Its official Bazaarvoice is a <a class=fontbold underline fontbold underline postingslink href=httpswwwbazaarvoicecompageid=32344amppreview=truegreatplacetowork rel=noopener noreferrer nofollow target=blank> Great Place to Work <a> in the <a class=fontbold underline fontbold underline postingslink href=httpswwwbazaarvoicecombloggreatplacetoworkbazaarvoice rel=noopener noreferrer nofollow target=blank> US <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwbazaarvoicecomblogbazaarvoicegreatplacetoworkaustraliautmcampaign=voicestormamputmmedium=socialamputmsource=Noneamputmcontent=fb87ed16b1c444cfb3d2375d64f884a7 rel=noopener noreferrer nofollow target=blank> Australia <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwbazaarvoicecomblogbazaarvoiceindiaisofficiallyagreatplacetowork rel=noopener noreferrer nofollow target=blank> India <a> Lithuania France Germany and the <a class=fontbold underline fontbold underline postingslink href=httpswwwbazaarvoicecombloggreatplacetoworkuk rel=noopener noreferrer nofollow target=blank> UK <a> Bazaarvoice is looking for a talented Sales Director with a passion for unlocking growth with enterprise clients to join our Content and Creators sales team CampC As part of the CampC team you will be responsible for hunting and selling our CampC solutions into a large whitespace territory of brand and retail accounts These solutions include programs to sample products to consumers and creators driving social media content reviews as well as selling in our social ARR solutions Within our teams you will find a dynamic fastpaced work environment where each person has a strong voice We give a high level of responsibility to all of our team members and we are proud of our awardwinning collaborative work environment We are always looking for ways to innovate and we value team members who bring fresh ideas to the table What you will be doing <ul> <li> Strategically prospect brand marketing and influencer marketing teams to uncover opportunities for our CampC solutions <li> <li> Build and nurture relationships at every level within enterprise organizations with an emphasis on brand management social and procurement <li> <li> Drive conversational discovery with the customer in order to reveal pains and requirements <li> <li> Drive revenue growth in your territory by partnering with customers to develop a bestinclass UGC and creators strategy <li> <li> Utilize sales processes and tools Salesforce Salesloft Sales Navigator to manage your book of business prospecting targets and provide timely and accurate forecasts <li> <li> Collaborate closely with your internal account team to holistically serve Bazaarvoices enterprise clients <li> <li> Meet or exceed assigned bookings quotas <li> <li> Travel for client meetings <li> <ul> Necessary Skills and Experience <ul> <li> Enterprise sales experience with a proven track record of driving growth <li> <li> Experience selling creator marketing and or social media solutions strongly preferred <li> <li> Strong prospecting skills to drive a successful land and expand strategy <li> <li> Experience in strategic valueselling to marketing professionals and their leadership <li> <li> Excellent written and verbal communication skills along with the ability to conduct formal presentations amp oneonone meetings especially to seniorlevel executives <li> <li> Creative thinker and problem solver who thrives in a fastpaced entrepreneurial environment <li> <li> Strong understanding of typical enterprise buying cycles and processes <li> <li> Collaborative team player ability to gain trust of internal partners to problemsolve and progress account vision <li> <ul> $260000 $280000 a year LIRemote LIMH1 Why join Bazaarvoice Customer is key We see our own success through our customers outcomes We approach every situation with a customer first mindset Transparency amp Integrity Builds Trust We believe in the power of authentic feedback because its in our DNA We do the right thing when faced with hard choices Transparency and trust accelerate our collective performance Passionate Pursuit of Performance Our energy is contagious because we hire for passion drive amp curiosity We love what we do and because were laser focused on our mission Innovation over Imitation We seek to innovate as we are not content with the status quo We embrace agility and experimentation as an advantage Stronger Together We bring our whole selves to the mission and find value in diverse perspectives We champion whats best for Bazaarvoice before individuals or teams As a stronger company we build a stronger community Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities EEO to all team members and applicants according to their experience talent and qualifications for the job without regard to race color national origin religion age disability sex including pregnancy gender stereotyping and marital status sexual orientation gender identity genetic information militaryveteran status or any other category protected by federal state or local law in every location in which the company has facilities Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity innovation and performance Furthermore a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the worlds smartest network of consumers brands and retailers

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Setup Project Manager

Company: Check

Location: USA

Posted Apr 22, 2024

The Setup Ops team is responsible for getting new customers to their first payroll run with Checks partner businesses This is one of our most critical jobs to accelerate partner growth and we take our work seriously We strive to bring attention to detail professionalism and excellent customer service to every interaction At Check we always find opportunities to improve and innovate our team pushes forward this innovation by bringing ingenuity to our daily work and high levels of adaptability to incorporate changes You will excel in this role as a fearless selfstarter and payroll nerd For this role we are seeking a setup project manager with payroll implementation expertise an entrepreneurial mindset and a high degree of ownership In this role you will <ul> <li> Manage multiple setup projects ie payroll implementations simultaneously across a variety of partner businesses and previous payroll systems <li> <li> Be responsible for the timely and accurate delivery of projects holding a highquality bar for yourself and your team <li> <li> Collaborate with your team and crossfunctionally to create and improve processes process documentation and tooling <li> <li> Provide customer service via tickets email and phonevideo directly to both partners building payroll businesses on Check and companies in the process of joining those partner platforms <li> <li> Drive operational efficiency meeting SLAs to ensure seamless company onboarding <li> <li> Provide direct assistance to outsourcing teams and customers dealing with complex payroll scenarios identified during the setup process <li> <li> Cultivate strong relationships with outsourcing partners overseeing setup projects to accurate successful completion <li> <ul> Many backgrounds could fit this role but ideal candidates will have some or all of the following <ul> <li> 3+ years of payroll implementation account management experience <li> <li> Proficiency in Excel <li> <li> Comfortable with learning new technologies <li> <li> Skillset in creative problemsolving and data interpretation through the application of payroll knowledge and mathematical concepts <li> <li> Experience managing multiple complex projects to timely completion <li> <li> Strong focus on partners and customers with excellent communication skills in both verbal and written formats <li> <li> Comfortable in highly crossfunctional and geographically distributed environments with a track record of collaborative work with Partner Success and RampD teams <li> <li> A friendly and helpful attitude in all interactions with teammates and customers <li> <li> Experience working with outsourced teams <li> <li> Willingness and ability to attend our annual 3day company offsite in the fall <li> <ul> Travel and Office Policy The Check team is distributed across the US and we have offices in New York City and San Francisco While we welcome remote work we believe time together in person is valuable and important We offer ample opportunities and encourage employees to attend team offsites events and hackathons a couple of times a year We expect all employees to be willing to attend our annual 3day company offsite in the fall For our inoffice and hybrid employees our offices are open all week We provide meals on Tuesdays and Thursdays and the team hosts regular happy hours game nights etc What we offer In the US Check offers companysponsored medical dental vision shorttermlongterm disability and basic life insurance coverage to all fulltime employees effective on their first day of work We also provide stock options flexible PTO and sick leave 16 weeks of fully paid parental leave for all new parents flexible returntowork 9 annual holidays a 401k retirement plan and a $100 monthly stipend for home internet and mobile phone expenses Benefits may vary outside the US The expected annual salary for this role is between $87000 and $114500 depending upon each candidates unique experience and qualifications

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Director of Global Communications

Company: Accruent

Location: USA

Posted Apr 22, 2024

Personal development and becoming the best you is all about growth and exploring new skills and opportunities both in and out of the office At Accruent we call this Grow Without Limits and were proud to offer each of our employees the resources coaching and support necessary to achieve Growth Without Limits in their personal and professional lives Explore where the path takes you Why you want to work for our Marketing team Our Marketing team is at the forefront of engaging our current and potential customers to discover Accruent products and solutions across marketing channels We look for creative problem solvers and bold thinkers to drive careerdefining work in a fastpaced and everchanging environment The Director of Global Communications will elevate the Accruent brand and the brand of its leadership time while helping drive awareness of our solutions in the marketplace This role will develop and execute a proactive public relations industry analyst relations strategy and social media outreach across all platforms The right person for this role has a unique blend of brand strategy press relations media pitching analyst relations and story creation to earn Accruent positive coverage in the market You know how to work with executive leaders agencies media outlets analyst firms and company employees to deliver results This is a fulltime position reporting directly to the VP of Product amp Brand Marketing This is a remotework from home opportunity How youll make a difference <ul> <li> Develop press relations strategy and execute on that strategy including writing and editing press releases media pitches byline articles etc and growing relationships with key journalists in our space <li> <li> Lead brand message development efforts for company positioning and public relations activities <li> <li> Proactively develop creative trend story angles to consistently secure coverage in targeted print and online media outlets <li> <li> Manage PR agency to ensure alignment with our strategy and provide daytoday direction <li> <li> Develop analyst relations strategy and lead execution including building analyst relationships securing coverage in key reports and analyst publications and collaborating internally on preparing for briefings and submitting content for reports <li> <li> Develop a strategic social media program and execute to aid in expanding Accruents reputation as a trusted resource and thought leader <li> <li> Identify core metrics establish measurement plan track progress and articulate ROI on media analyst and social activities <li> <li> Recommend external brand opportunities including media interviews speaking engagements to showcase thought leadership and award opportunities <li> <li> Serve as frontline media spokesperson as needed and prepare company spokespeople for media interviews and other engagements ensuring that most frequent spokespeople are prepared to address key issues as they emerge <li> <li> Collaborate with global marketing team to support product launches and campaigns via pressmedia analysts and social media <li> <ul> What you bring to the table <ul> <li> 1015 years of corporate communications experience focused in PR and AR <li> <li> Demonstrated experience defining and managing communications strategy for a SaaS or technical company <li> <li> Ability to digest complex issues and topics and communicate them in a way that is easily understood by targeted internal and external audiences <li> <li> Good verbal presentation group dynamic and facilitation skills with the ability to coach executives in developing compelling messaging and deliver effective communications <li> <li> Superior proven written and verbal English communication skills in a technology company with an innate attention to detail <li> <li> Highly collaborative and able to work with a variety of stakeholders internal staff clients agencies analysts and media representatives to achieve results <li> <li> A proven track record of strong organizational program and time management skills with a demonstrated ability to meet milestones tight deadlines and communicate status on concurrent projects <li> <li> Bachelors degree Marketing English Journalism Public Relations or Communications preferred <li> <li> A proactive selfstarter attitude with a sense of urgency to achieve results <li> <li> Ability to work independently and as part of a team to cultivate and continuously improve the perception of our brand in the market <li> <li> Ability to handle a fastpaced everchanging work environment while maintaining high quality standards <li> <ul> Please Note <ul> <li> This job does not require travel domestically or internationally <li> <li> This is a fulltime exempt opportunity <li> <li> Relocation will not be considered for this position <li> <li> At this time visa sponsorship is not available <li> <ul> The salary range for this position is $109500 $203500 This position is also eligible for a bonus as part of the compensation package Base pay offered may vary depending on various factors including but not limited to jobrelated knowledge skills experience and other eligibility factors such as geographic location The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and several programs that provide for both paid and unpaid time away from work ABOUT ACCRUENT At Accruent a subsidiary or affiliate of Fortive Corporation we strive to be on the cutting edge of the software world providing purposebuilt intelligent solutions that raise customer expectations shift paradigms and transform the way businesses operate and achieve success We aim to provide the same transformational growth for our 1000+ employees which includes a vibrant office culture in major cities like Austin and Amsterdam and 10000 customers in more than 150 countries we know youll gain new experiences along the way In our continued effort to help our teams Grow Without Limits we provide all employees with the resources coaching and support they need to reach new heights and experience true professional and personal development and we do this because we believe it will help us grow as a global company in return Every person can bring something incredible to the table and we can always achieve more together So if you are courageous adaptable collaborative and interested in becoming the best you we encourage you to join us for the ride even if you dont believe you have the exact experience to fill a particular role Explore the path Join Accruent ABOUT FORTIVE Fortives essential technology makes the world stronger safer and smarter We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring nextgeneration product design and healthcare safety solutions We are a global industrial technology innovator with a startup spirit Our forwardlooking companies lead the way in softwarepowered workflow solutions datadriven intelligence AIpowered automation and other disruptive technologies Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact At Fortive we believe in you We believe in your potentialyour ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth Were honest about whats working and what isnt and we never stop improving and innovating Fortive For you for us for growth Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation LIRemote

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Senior Director of Product Marketing- Managed Service Provider (MSP)

Company: Workiva

Location: USA

Posted Apr 22, 2024

Job Summary The Senior Director of Product Marketing is a subjectmatter expert in building gotomarket GTM strategy and execution plans for the managed service provider MSP channel This role will be an expert in the Workiva platform and solution offerings including product positioning marketing strategy and sales enablement to drive buyer awareness and desired business outcomes in the MSP channel This position drives strategy and execution across the organization including product sales customer and partner experience CPX and marketing The Senior Director of Product Marketing will lead the process of creating GTM strategies for products portfolios of solutions as well as relevant buyer personas They support marketing and sales areas identifying emerging market opportunities and focusing sales efforts to achieve revenue goals by solution market and industry categories They also participate in the product strategy and the road map planning process representing the market perspective and supporting product decisions based on significant sales customer and market feedback What Youll Do <ul> <li> Create a gotomarket strategy for assigned products markets and solutions and ensure that execution of the plan drives business goals <li> <li> Manage platform and pointsolution initiatives to focus sales efforts and ensure the achievement of revenue and profit goals for specific solutions <li> <li> Drive the development execution and delivery of thought leadership content webinars blogs white papers etc to advance credibility and awareness and drive pipeline <li> <li> Collaborate with Partnerships Product Management Sales Sales Operations and Field Readiness for successful sales rollouts of sales enablement and support tools <li> <li> Develop product positioning and complete competitive analysis <li> <li> Consult with customers in partnership with Product Management and Sales to explore product and market opportunities <li> <li> Identify key functional ecosystem and operational requirements to serve the targeted market better <li> <li> Provide consulting and management support to marketing and sales areas identifying emerging market opportunities <li> <li> Become an influencer through thought leadership exposure and speaking engagements across industry associations <li> <ul> What Youll Need Education <ul> <li> Bachelors degree in marketing business or similar area of study <li> <ul> Experience <ul> <li> 12+ years of experience in roles relating to product marketing industry marketing corporate marketing product management partnerships and alliances or Managed Service Providers <li> <ul> Preferred Qualifications <ul> <li> 8+ years people management experience preferred <li> <li> Experience in businesstobusiness B2B tech marketing with a preference for Software as a Service SaaS expertise <li> <li> Proficiency in implementing productled growth GTM strategies approaches and tactics <li> <li> Effective communication skills across all organizational levels spanning from buyers and endusers to executive management <li> <li> Demonstrated success in collaborating and influencing crossfunctional leadership teams including Sales Marketing Product Sales Operations Enablement and Customer Success <li> <li> Strategic mindset with the ability to derive insights from data for decisionmaking <li> <li> Proven ability to innovate and optimize businessdriven strategies <li> <li> Exceptional listening communication and program management skills <li> <ul> Travel Requirement <ul> <li> Up to 40 travel <li> <ul> Working Conditions amp Physical Requirements <ul> <li> Reliable internet access for any period of time working remotely not in a Workiva office <li> <li> LIREMOTE <li> <ul> How Youll Be Rewarded ✅ Salary range in the US $17400000 $29600000 ✅ A discretionary bonus typically paid annually ✅ Restricted Stock Units granted at time of hire ✅ 401k match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors Where Youll Work Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems At Workiva youll enjoy <ul> <li> Fantastic Benefits With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <li> <li> Casual Dress Workiva has a casual work environment most people wear jeans to the office <li> <li> Involvement Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <li> <li> Worklife Balance We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <li> <ul> Learn more about life at Workiva <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> Learn more about benefits <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> talentacquisitionworkivacom <a> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment LIHS2

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Senior Manager - Quantitative Research

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Apr 22, 2024

The Sandberg Goldberg Bernthal Family Foundation SGBFF works to build a more equal and resilient world We bring people together to support each other through four initiatives <a class=fontbold underline fontbold underline postingslink href=httpwwwleaninorg rel=noopener noreferrer nofollow target=blank> LeanInOrg <a> <a class=fontbold underline fontbold underline postingslink href=httpwwwleaningirlsorg rel=noopener noreferrer nofollow target=blank> LeanInGirlsOrg <a> <a class=fontbold underline fontbold underline postingslink href=httpwwwoptionborg rel=noopener noreferrer nofollow target=blank> OptionBOrg <a> and the <a class=fontbold underline fontbold underline postingslink href=httpssgborggoldbergscholars rel=noopener noreferrer nofollow target=blank> Dave Goldberg Scholarship Program <a> We are seeking a Senior Manager of Quantitative Research to lead the quantitative analysis for our original research This will include spearheading all survey development and data analysis for Lean In and McKinsey amp Companys annual Women in the Workplace study the largest study on the state of women in corporate America This would be an extraordinary opportunity for someone who enjoys immersing themselves in largedata sets partnering with diverse stakeholders to create content that resonates and developing research that drives positive social change What You Will Do <ul> <li> Lead review and synthesis of data from multiple sources and deliver key takeaways that are engaging and comprehensible to crossfunctional colleagues <li> <li> Design surveys and other quantitative data collection instruments in a collaborative and iterative process <li> <li> Translate broader foundation interests into precise and analyzable research questions <li> <li> Develop efficient ways to access and integrate large data sets from multiple sources <li> <li> Work with the design team to create compelling data visualizations for public audiences <li> <li> Collaborate with internal program leaders to develop systems for assessing program efficacy <li> <li> Collaborate with external data partners on quantitative analysis of key reports <li> <li> Perform a wide range of data analysis tasks and ensure accuracy of all materials including at times managing research assistants supporting key projects <li> <li> Ensure that the work produced by the original research team meets a high bar and is consistently intersectional in its approach and outcomes <li> <ul> What You Will Bring <ul> <li> Minimum 8 years of applied quantitative social science research experience managing large and complex datasets <li> <li> Strong ability to distill research findings for consumer audiences <li> <li> Skill in diverse data tasks from advanced analysis to simple data retrieval <li> <li> Familiarity with survey design data visualization and program evaluation principles <li> <li> Comfortability discussing research and data analysis at an expert level with technical and nontechnical audiences <li> <li> Ability to drive toward more intersectional and inclusive approaches in work products and outcomes <li> <li> Proficiency in statistical programming eg R Python Tableau and Excel or Google Sheets <li> <li> Bonus points for experience in genderdiversity research interactive data visualization and mixedmethods research <li> <li> Enthusiasm for people management is a plus though not required <li> <li> Commitment to being a strong advocate for equity inclusion and uplifting traditionally marginalized voices <li> <li> Passion for missions of Lean In Option B and the Dave Goldberg Scholarship Program <li> <ul> What We Will Offer You <ul> <li> The base salary range for this role varies depending on a candidates location which is categorized into one of two bands National Band $126$144K and Bay AreaNew York Metro Band $140$160K <li> <li> The actual base salary within the applicable market range may also vary depending on the candidates qualifications including jobrelated knowledge skills and experience In addition to base salary fulltime employees are also eligible for a performancebased bonus of up to 10 of their annual salary <li> <li> A comprehensive benefits plan including medical dental and vision insurance a 401k with a 4 percent employer match basic lifeADampD insurance basic shortterm disability insurance and more <li> <li> Unlimited paid time off 11 paid holidaysyear and 2 weeks of paid office closures Thanksgiving week and Winter Break <li> <li> A team that lives our five guiding values People First Make It Count Own It Always Growing and More Voices <li> <ul> Important Information <ul> <li> We may uplevel the position to the Director level for a very qualified candidate <li> <li> This is a fulltime exempt position <li> <li> While we are a remotefirst organization and work schedules are flexible teamwide meetings are often held between 900 am and 100 pm Pacific Time <li> <li> Must be comfortable working in a fastpaced collaborative environment with flexibility for nonstandard hours <li> <li> Occasional travel is required to attend organizationwide offsites and events <li> <li> The selected individual must be eligible to work in the United States without visa sponsorship <li> <li> Applications are reviewed on a rolling basis so we encourage early submission <li> <ul> The Sandberg Goldberg Bernthal Family Foundation is committed to Equal Employment Opportunity without regard to age race ethnicity gender protected veteran status disability sexual orientation gender identity or religion Its important to us that people of all identities and backgrounds see themselves represented and included in our work so we actively encourage people of all identities and experiences to apply

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GTM Enablement Specialist

Company: Muck Rack

Location: USA

Posted Apr 22, 2024

Were growing quickly and were looking for an experienced GoToMarket GTM Enablement Specialist to strengthen our GTM team ensuring they are equipped with the knowledge skills and tools necessary to execute our GTM strategies effectively At Muck Rack one of our core values is ownership thats why were hiring our first Enablement Specialist to own training delivery and to help develop team members coordinate with key stakeholders and improve our training processes and materials over time <h2> What youll do <h2> <ul> <li> Partner with Muck Racks GoToMarket Enablement team to maintain and deliver onboarding and rolebased training programs to our GoToMarket teams focusing on product knowledge GTM systems and processes industry trends competitive landscape and selling skills and techniques <li> <li> Partner with product management marketing revenue operations sales and customer success leaders to ensure alignment of training programs with our GTM strategy <li> <li> Collaborate with Instructional Designers to develop comprehensive training resources <li> <li> Identify external development opportunities and materials to augment our internal resources eg classes literature podcasts webinars etc and to integrate into our overall curriculum <li> <li> Evaluate team members performance to ensure the training is effective and modify the curriculum as needed <li> <li> Aspire to be an expert in using the product to guide others staying updated on product enhancements and releases to develop new training materials <li> <li> Organize product demonstrations and roleplay application exercises to enhance the understanding and implementation of sales tactics <li> <li> Track and report on the effectiveness of the training programs by leveraging technology for insightsreporting such as SFDC Gong Skilljar LinkedIn <li> <li> Maintain a library of sales product and market training resources <li> <li> Assist in onboarding new GTM hires ensuring theyre wellversed in our productGTM strategy and internal processes that impact their roles <li> <ul> <h3> How success will be measured in this role <h3> <ul> <li> Training effectiveness assessment scores <li> <li> GoToMarket performance including <ul> <li> Faster lead conversion <li> <li> Larger average deal size <li> <li> Shorter sales cycle <li> <li> Overall field participation rate <li> <li> Improvement in quarteroverquarter goal attainment <li> <li> Higher gross retention GRR and Net Retention NRR <li> <ul> <li> <li> Observable increase in product knowledge <li> <li> Shorter onboarding and ramp times <li> <ul> <h2> If the details below describe you you could be a great fit for this role <h2> <ul> <li> 23 years of professional experience with 12 years of training enablement or onboarding experience <li> <li> 12 years of selling experience in a quotacarrying role eg SDR AE CSM <li> <li> Proven experience as an Enablement Specialist or a similar role in a B2B SaaS environment <li> <li> Excellent communication presentation facilitation and organizational skills <li> <li> Ability to translate complex product information into relatable and understandable training materials <li> <li> Proficiency in Learning Management Systems LMS and training software <li> <li> Strong leadership and team development abilities <li> <li> Experience in Public Relations or Journalism a plus <li> <li> Flexibility to travel as needed <li> <ul> <h3> Interview Overview <h3> Below youll find an outline of the interview plan for this role Please note that this is what we expect the process to look like we may ask you for supplemental information or require an additional step before making a final decision <ul> <li> 30 min interview with a member of our Talent Team <li> <li> A 1 hour zoom interview with the hiring manager <li> <li> Skills assessment 2 hours max <li> <li> Peer interviews with several team members <li> <li> Final calls with executive team members <li> <ul> <h3> Salary <h3> In the US the base salary for this role is between $79000 and $95000+ depending on skills and experience Total compensation for this role consists of base salary and a quarterly bonus plan We take a geoneutral approach to compensation within the US meaning that we pay based on job function and level not location For all other countries we have competitive pay bands based on market standards Individual compensation decisions are based on a number of factors including experience level skillset and balancing internal equity relative to peers at the company We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors We recognize that the person we hire may be less experienced or more senior than this job description as posted If that ends up being the case the updated salary range will be communicated with you as a candidate

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Frequently Asked Questions

What are typical salary ranges by seniority in travel roles?

Entry‑level agents earn $35k‑$55k; mid‑level tour operators $50k‑$70k; senior airline ops managers $70k‑$110k; travel tech developers $80k‑$140k; and sustainable tourism coordinators $50k‑$90k, all varying by region and company size.

What skills and certifications are required for travel professionals?

Key skills include GDS proficiency (Sabre, Amadeus, Galileo), CRS and CRM (Salesforce, HubSpot), aviation safety knowledge (FAA or EASA), and data analytics (Python, SQL). Certifications such as Certified Travel Associate (CTA), Certified Travel Industry Executive (CTIE), ISO 14001 for ESG, and hospitality management credentials boost credibility.

Is remote work available in the travel industry?

Remote roles exist in travel tech development, data analysis, virtual tour design, and customer support. Airline ops and hospitality positions often require on‑site presence, but many agencies now allow hybrid arrangements for agents and coordinators.

What are common career progression paths in travel?

A travel agent can advance to senior consultant, then to sales manager or regional director. Airline ops staff may move from crew to flight operations supervisor to director of operations. Tech roles progress from junior developer to product manager, then to CTO or head

All Travel Jobs 79,910 jobs All Jobs in USA 773,618 jobs Travel in Remote 4,237,086 jobs Travel in Other US Location 3,686,059 jobs Travel in New York City, NY 979,251 jobs Travel in Multiple Locations 863,694 jobs Travel in Washington DC 597,295 jobs Travel in Chicago, IL 573,982 jobs Full Time in USA 46,687 jobs Retirement Plan in USA 43,124 jobs 401(K) in USA 38,180 jobs Health Insurance in USA 35,352 jobs Life Insurance in USA 33,515 jobs Be Or Bc in USA 31,793 jobs

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