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Senior Director, Store Operations
Company: Extend
Location: USA
Posted Feb 14, 2024
<div class=contentintro> <p><strong>About Extend<strong><p> <p>Extend is modernizing the $100 billionperyear protection plan industry using cuttingedge technology and topnotch customer service <p> <p>Our technologyforward omnichannel and APIfirst solution allows any merchant to offer protection plans both online and in store while also providing a merchants end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters More recently Extend also launched a shipping protection solution covering consumers in the case of lost damaged or stolen packages This is further expanding the companys addressable market and value creation for merchants<p> <p>We are a venturebacked startup in downtown San Francisco led by founders who have previously had multiple successful exits Extend simplifies the technology stack for the product and shipping protection industries<p> <div> <p><strong>About the Role<strong><br>Were looking for someone to lead our Store Operations team and drive sales and innovations into our Product Protection programs with merchant partners across North America to unlock revenue and profitable growth If you are an innovative and analytical thinker who is both a strategist and a strong operator this is the right role for you<p> <p>Youll work with sales operations marketing merchandising analytics data science and other teams to launch new partnerships and lead existing omnichannel programs while making your vision a reality <p> <p>This role is 100 remote with approximately 30 travel expected<p> <p><strong>Why you should be excited about this opportunity<strong><p> <ul style=> <li style=>Reporting directly to the Senior Vice President of Growth amp Strategy you will lead the development optimization and scaling of Extends Store Operations team<li> <li style=>You will work directly with some of the largest omnichannel retailers in the US and Canada and be responsible for building longterm relationships with their senior store operations leaders<li> <li style=>Manage and grow our existing store operations team by establishing priorities allocating resources and serving as the strategic leader instituting proven best practices and playbooks<li> <li style=>Lead team development and optimization strategy + ongoing growth initiatives for existing programs<li> <li style=>Author longterm business plans thinking at a deeply strategic level about optimization and growth<li> <li style=>Steer excellence in the financial and operational drivers of the business<li> <li style=>Identify strategic opportunities by leveraging data and performance insights<li> <li style=>Manage promotional strategy and marketing development budgets<li> <li style=>Oversee all processes and infrastructure related to external sales reporting automation and delivery mechanisms<li> <li style=>Collaborate and align with companywide stakeholders to continuously drive innovation and service excellence<li> <ul> <p> <p> <p><strong>Qualifications<strong><br>The ideal candidate will have a minimum of 10 years of Sales Operations experience leading teams of 1040 people plus 10 years of Retail Operations experience preferably with experience as a key holder and district or regional manager <br>Experience managing managers You have built high performing teams that run lean and get results<p> <ul style=> <li style=>Ability to navigate through ambiguity You know where we need to go but recognize it wont always be a straight line to get there<li> <li style=>Strong analytics and attention to detail You desire to get to the lowest level of detail and analysis when thinking through growth strategies<li> <li style=>You have a talent for breaking down complex problems and can translate highlevel goals into relevant and actionable plans<li> <li style=>Excellent verbal and written communication and presentation skills Youll regularly communicate and present to internal and external executives and other senior leaders<li> <li style=>You have a bias towards action and can thrive in a fast environment<li> <li style=>You crave accountability and want to help shape the vision direction and success of a company<li> <li style=>You have experience in complex and highgrowth environments<li> <li style=>You like to have fun and youre open to feedback<li> <ul> <p> <p> <p><strong>Expected Pay Range<strong> $160000 $200000 per year OTE<p> <p><em>The target base salary range for this position is listed above Individual salaries are determined based on a number of factors including but not limited to work location and jobrelated knowledge skills and experience Incentive compensation will be provided as part of a total compensation package<em><p> <p> <p> <div class=contentconclusion> <p><strong>Life at Extend<strong><p> <ul style=> <li style=>Working with a great team from diverse backgrounds in a collaborative and supportive environment<li> <li style=>Competitive salary based on experience with full medical and dental amp vision benefits<li> <li style=>Stock in an earlystage startup growing quickly<li> <li style=>Very generous flexible paid time off policy<li> <li style=>401k with Financial Guidance from Morgan Stanley<li> <ul> <p><a href=22httpsdrivegooglecomfiled1SRiGPgLD62kLhCvqcuHlGR4Sjn11g14Lviewusp=drivelink22 rel=nofollow target=blank>Extend CCPA HR Notice<a><p> <p> <p> <p> <p> <p> <p> <div> <img src=httpsremotivecomjobtrack1897357blankgifsource=publicapi alt=>
Operations and Administrative Associate
Company: ABFE
Location: USA
Posted Feb 13, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p><strong>TITLE <strong>Operations and Administrative Associate<p> <p><strong>DEPARTMENT <strong>Finance and Administration<p> <p><strong>REPORTS TO <strong>Director of Operations and Administration<p> <p><strong>STATUS <strong>NonExempt<p> <p><strong>Salary Range <strong>$51500 $59000<p> <p><strong>ABFE is a 501c3 membershipbased philanthropic organization that advocates for responsive and transformative investments in Black communities<strong> Partnering with foundations nonprofits and individuals ABFE provides its members with professional development and technical assistance resources that further the philanthropic sectors connection and responsiveness to issues of equality diversity and inclusion Established in 1971 as the Association of Black Foundation Executives the allvolunteer organization was credited with many of philanthropys early gains in diversity It since has evolved into a fully staffed influential network In 2013 the organization shed its descriptor and adopted the simpler ABFE abfee to better reflect its broadening membership<p> <p><br><br><p> <div class=h3>Job Description<div> <p><strong>Position Summary<strong><p> <p>Provides critical administrative support to the Director of Operations and Administration for their various duties involving organizational administration and operations technology and Board relations<p> <p><strong>Essential Duties and Responsibilities<strong><p> <p><u>Board Relations<u><p> <ul style=> <li style=>Responsible for providing administrative support to the Board of Directors including recording all minutes for all Board meetings including Board committees standing Governance Committee Executive Committee Resource Development Committee Finance Committee Audit Committee and special adhoc committees<li> <li style=>Serve as the primary person responsible for organizing and disseminating Board meeting materials both from the general Board meeting and the Board committee meetings<li> <li style=>Responsible for setting up all logistics technology and presentations for virtual and inperson Board meetings coordinating travel for Board members and guest speakers as appropriate<li> <ul> <p><u>Administration<u><p> <ul style=> <li style=>Serve as the primary point of contact and liaison for the Department of Finance and Administration with other departments and external sources<li> <li style=>Provide highlevel support to the Director of Operations and Administration by proactively managing internal and external schedules and travel arrangements scheduling and attending meetings as necessary and taking and disseminating minutes and information as needed<li> <li style=>Responsible for administrative functions including recording meeting notes drafting documents and developing methods to maintain files and records as assigned <li> <li style=>Coordinates meetings and sets up necessary support technologies reservations etc<li> <li style=>Prepare expense reports for the Director of Operations and Administration<li> <li style=>Support the Coordinator of the Office of the President by managing the President amp CEOs meeting and travel schedule and logistics as requested<li> <li style=>Assist with archiving documents and digital files ensuring compliance with company policies and regulatory requirements<li> <li style=>Answer main phone lines and manage general email inquiries providing exceptional service and ensuring effective communication<li> <li style=>Coordinate the ordering and delivery of occasional gifts for staff members demonstrating thoughtfulness and attention to detail<li> <li style=>Take on additional ad hoc projects demonstrating flexibility and a willingness to contribute to the teams success<li> <ul> <p><u>Operations<u><p> <ul style=> <li style=>Reorganize and maintain SharePoint sites to ensure easy access and efficient use of resources<li> <li style=>Oversee the organization and maintenance of the office storage unit ensuring optimal space utilization and accessibility<li> <li style=>Maintain inventory levels of office supplies and equipment place orders and manage repairs as needed<li> <li style=>Lead Salesforce data entry efforts for the Finance and Administration department ensuring accuracy and uptodate records<li> <ul> <p><br><br><p> <div class=h3>Qualifications<div> <p><strong>SkillsQualifications<strong><p> <ul style=> <li style=>Strong Commitment to ABFEs vision and mission<li> <li style=>Excellent writing and verbal communication skills<li> <li style=>Strong organizational skills and the ability to manage multiple tasks simultaneously<li> <li style=>Strategic thinker dedicated to achieving positive outcomes<li> <li style=>Creative problemsolving skills<li> <li style=>Ability to work independently and as part of a team<li> <li style=>Proficient in Microsoft Office Suite with a strong emphasis on SharePoint<li> <li style=>Periodic travel as needed <li> <ul> <p><strong>EducationExperience Requirements<strong><p> <ul style=> <li style=>Bachelors Degree or 5 to 8 years of experience supporting Teams and Senior Management in a nonprofit setting<li> <li style=>Proven experience in an administrative or operations support role<li> <li style=>Experience with Salesforce or similar CRM software is highly desirable<li> <li style=>High level of discretion and professionalism<li> <ul> <p><br><br><p> <div class=h3>Additional Information<div> <p><strong><em>Disclaimer<em><strong><p> <p>The above statements are intended to describe the general nature and level of work being performed by the incumbent in the position They are not intended to be an exhaustive list of all responsibilities duties and skills of the employee Duties and responsibilities may change at any time with or without notice<p> <p>ABFE is an atwill employer and may terminate the employment relationship at any time for any reason with or without cause or notice<p> <p><strong><em>AAPEEO Statement<em><strong><p> <p>ABFE is an active Equal Employment Opportunity Employer All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law<p> <p>Please include your resume and cover letter to be considered for this opportunity<p> <img src=httpsremotivecomjobtrack1897435blankgifsource=publicapi alt=>
Operations and Administrative Associate
Company: ABFE
Location: USA
Posted Feb 13, 2024
ABFE, a 501(c)(3) organization, seeks an Operations and Administrative Associate to provide critical support to the Director of Operations and Administration. The role involves managing board relations, administration, and operations. Key responsibilities include recording board minutes, organizing meetings, managing schedules, and maintaining files. The ideal candidate should have strong organizational skills, excellent communication, and proficiency in Microsoft Office Suite, particularly SharePoint. A bachelor's degree or equivalent experience in a nonprofit setting is required, with experience in Salesforce or similar CRM software being highly desirable.
Product Designer (UX)
Company: N2Y
Location: USA
Posted Feb 11, 2024
<div class=contentintro><p>n2y is a national leader in creating and delivering educational materials and curriculum for the special education classroom The company creates symbols content and curriculum delivered using dynamic and interactive applications to students teachers and parents Its curriculum is used extensively throughout the United States and the company has the number one licensable symbol set used to develop special education content<p><div><p>Were seeking an established and selfdriven Product Designer UX to be a key member of our new design team within our Technology department The ideal candidate has mastery over core design functions and has modeled best practices in prior organizations This is an impactful role that will transform and scale key growthstage products for teachers This team works remotely based on Eastern time zone hours and may be required to travel for meaningful collaborative opportunities a few times per year<p> <p><strong>Key Responsibilities<strong><p> <ul style=> <li style=>Own the design function in a crossfunctional PDE Product Design Engineering pod to conceptualize and deliver effective and intuitive product experiences<li> <li style=>Shape key problems and strategic solutions with product managers and directors Visualizations would include user journeys and task flows <li> <li style=>Establish and implement new UX design patterns to reduce complexity and cognitive load <li> <li style=>Report to the Director of UX Design and be part of our newly formed PDE org <li> <li style=>Collaborate with developers for iterative product development delivery and accurate highfi implementation<li> <li style=>Craft design vision in Figma through endtoend screen flows and mid to high fidelity prototypes<li> <li style=>Conduct user research for identifying user pain points and mental models to create and improve design solutions <li> <li style=>Contribute to building our foundational design systems ensuring consistency and adherence to brand guidelines across products <li> <li style=>Contribute fresh and innovative ideas from your wheelhouse of design trends techniques and emerging patterns in product design AI and workflow tools<li> <li style=>Build the community craft and culture of a new design function<li> <li style=>Comentor an Associate Product Designer to learn design principles and practices<li> <ul> <p><strong>Desired Skills and Qualifications<strong><p> <ul style=> <li style=>36 years of professional experience as a Product Designer embedded in a crossfunctional pod preferably in tech startups or designforward agile enterprises<li> <li style=>A strong portfolio showcasing highlights of capabilities and approaches to tackling product challenges This would feature your methodologies key lowfi artifacts and delivered output <li> <li style=>A degree or certification in Design UX HumanComputer Interaction or a related field<li> <li style=>Strong design of tools of the craft mastery of Figma and Figjam<li> <li style=>Exceptional creativity in ideation problemsolving skills and a keen eye for typographic layout<li> <li style=>Mastery of usercentered design principles systems thinking and agile methodologies<li> <li style=>Effective and concise communication skills for effective distributed and async collaboration<li> <li style=>Demonstrated experience with conducting user research to iteratively improve your designs<li> <li style=>Understanding of how to use contribute to and maintain a Design System Component Library<li> <li style=>Basic understanding of frontend development HTML CSS preferred<li> <li style=>Interest in the education field or work experience at education technology companies preferred<li> <li style=>Previous wins in advocating for the strategic value of design and advancing design maturity in organizational culture preferred<li> <li style=>Embrace of strong knowledge management and workflow documentation in platforms like Notion or Coda preferred<li> <li style=>Uptodate mastery of Figma best practices preferred<li> <li style=>A keen eye for content strategy and stylization in product experiences preferred<li> <ul><div class=contentconclusion><p><em><strong>These qualifications are general guidelines for success however we understand that not all candidates will have experience in each area If you have skills and experience that may be transferable to this role and share our passion for our mission and values we would love to hear from you<strong><em><p> <p>n2y cultivates a fun collaborative and innovative work environment where diversity is embraced encouraged and empowered Our teams are diligent informed and tireless in their work serving individuals with special needs n2ys team members are encouraged to learn work play serve donate communicate and advocate We keep the needs of individuals with disabilities at the forefront of each day with outstanding teammates to help us meet those needs<p> <p>n2y offers a competitive compensation and benefits package including health dental vision life and disability insurance It also has a company matching 401k savings plan<p> <p>n2y is committed to providing a DrugFree Workplace for all employees<p> <p>n2y is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law<p><div><img src=httpsremotivecomjobtrack1896822blankgifsource=publicapi alt=>
Staff Software Engineer, Core Services
Company: Airbnb
Location: USA
Posted Feb 03, 2024
Airbnb, founded in 2007, is a global platform connecting travelers with hosts in over 220 countries. The company is committed to fostering a sense of belonging worldwide. The Core Services team, a part of Airbnb's engineering, focuses on building and maintaining high-scale services. The role involves designing and implementing distributed systems, maintaining existing systems, providing technical support, staying updated with industry trends, and collaborating within the Airbnb tech community. The ideal candidate should have experience in distributed systems, proficiency in Java, strong technical communication skills, and a collaborative mindset. Benefits include stock options, competitive salaries, travel coupons, insurance, fitness discounts, and more.
Principal Network Engineer
Company: Rumble
Location: USA
Posted Feb 02, 2024
Rumble is a high-growth neutral video platform seeking a Principal Network Engineer. The role involves designing, deploying, and supporting Rumble's network infrastructure. The ideal candidate should have expert-level experience with core and datacenter network architecture, service provider L2 and L3 protocols, and L2 and L3 addressing. They should also have exceptional troubleshooting skills and be proficient in communicating designs and ideas. The company offers competitive salaries, great benefits, and a dynamic work environment. The position is remote in the Eastern Time Zone with occasional travel.
Strategic Finance Manager
Company: Earnest
Location: USA
Posted Feb 15, 2024
<p><strong>Earnests mission is to make higher education accessible and affordable for everyone <strong>We empower past present and soontobe students to maximize their financial futures through thoughtful guidance and impactful products<p> <p>We build tools that help people feel in control of their financial future including<p> <ul style=> <li style=><strong>Private student loans <strong> low rates peoplefirst service and flexible payments<li> <li style=><strong>Student loan refinancing <strong> break free from high interest rates or monthly payments<li> <li style=><strong>Scholarships<strong> access to thousands of scholarships to help students pay less <li> <ul> <p><strong>The Strategic Finance Manager position will report to Senior Manager Financial Planning amp Analysis<strong><p> <p><strong>As the Strategic Finance Manager you will<strong><p> <ul style=> <li style=>Serve as a pivotal leader within Earnest providing crucial financial insights and strategic guidance to inform decisionmaking to support senior leadership<li> <li style=>Design develop and maintain advanced financial models to facilitate these activities along with managing revenue forecasting processes<li> <li style=>Be responsible for synthesizing financial and operational data into clear actionable insights and recommendations<li> <li style=>Involve working closely with senior management to develop comprehensive financial strategies and guide investment decisions<li> <ul> <p><strong>Your Impact<strong><p> <ul style=> <li style=>Develop partnerships with business leaders across General Management Marketing Product and other functions in the development and execution of strategic plans initiatives and overall corporate strategy<li> <li style=>Conduct detailed analysis of key performance indicators business drivers and trends to identify opportunities for growth and profitability to improve company performance and surface results of analysis to offer recommendations that yield significant measurable financial impact<li> <li style=>Develop return on investment frameworks and processes to guide financial strategy and facilitate strategic decisionmaking for top company initiatives<li> <li style=>Develop update and maintain longrange scenariobased financial models to guide strategic planning<li> <li style=>Construct driverbased financial models from bottom up for existing and new business lines by closely collaborating with business partners to understand key business drivers and inputs and work closely with various stakeholders to build and validate assumptions used in models and forecasts<li> <li style=>Provide assistance during the monthly close process Ensure all topline revenuerelated entries are properly captured recorded and transferred to the consolidated PampL<li> <ul> <p><strong>About You <strong><p> <ul style=> <li style=>5+ years of experience in strategic finance investment banking management consulting private equity corporate FPampA or other related fields<li> <li style=>High proficiency with Excel Google Sheets PowerPoint and Financial ERP systems<li> <li style=>Experience working with Csuite level leadership direct reporting presentations etc and comfortable speaking in large groups<li> <li style=>Experience building dynamic financial models and experience working with large data sets to disseminate trend analysis for forecasting manipulating data to tell a story with supporting evidence<li> <li style=>Experience andor knowledge of the lending industry amortization tables loan loss models securitization structures warehouse financing facilities and riskbased pricing<li> <li style=>Ability to build strong relationships of trust amp influence ability to lead work initiatives with crossfunctional coordination with stakeholders<li> <ul> <p><strong>Even Better<strong><p> <ul style=> <li style=>MBA a plus<li> <li style=>Prior experience working in the lending industry is highly valuable andor familiarity with the FinTech landscape including emerging trends technologies and regulatory requirements<li> <li style=>Knowledge of GAAP Accounting and NonGAAP Investor Reporting<li> <li style=>Knowledge of database and accounting systems software Workday Hyperion and Data Warehouses<li> <li style=>SQL or other database coding experience<li> <li style=>Experience rolling out new productsanalyzing new product financials<li> <ul> <p><strong>About Us<strong><p> <p>What makes an Earnie culture <p> <ul style=> <li style=><strong>Drivers<strong> Drivers are satisfied by making things happen not coming along for the ride They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others<li> <li style=><strong>Humility<strong> Humble team players check their egos and consider the teams needs above their own They are selfaware of their strengths and opportunities for improvement<li> <li style=><strong>Growth Mindset<strong> People with a growth mindset approach challenges and failures as learning opportunities They seek feedback to improve give feedback to others and genuinely want to perform well <li> <ul> <p>Earnies are committed to helping students live their best lives free from the stress of student debt If youre as passionate as we are about our mission read more below and lets build something great together <p> <p><strong>Earnest believes in enabling our employees to live their best lives We offer a variety of perks and competitive benefits including <strong><p> <ul style=> <li style=>Health Dental amp Vision benefits plus savings plans<li> <li style=>Work anywhere in the US <li> <li style=>Mac computers + work from home stipend to set up your home office<li> <li style=>Monthly internet and phone reimbursement<li> <li style=>Employee Stock Purchase Plan<li> <li style=>RSUs<li> <li style=>401k plan to help you save for retirement plus a company match<li> <li style=>Robust tuition reimbursement program<li> <li style=>$1000 travel perk on each Earnieversary to anywhere in the world <li> <li style=>Competitive days of annual PTO<li> <li style=>Annual my day <li> <li style=>Pet insurance<li> <li style=>Competitive parental leave<li> <li style=>Plenty of Earnest swag optional in person team gatherings picnics celebrations and plenty of fun virtual events <li> <ul> <p><strong>At Earnest we are committed to building an environment where our employees feel included valued and heard Our belief is that a strong commitment to diversity inclusion equity and belonging enables us to move forward with our mission We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for <strong><p> <p><em>Earnest provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age sexual orientation gender identity veteran status disability or genetics Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance<em><p> <p>LIEG1<p><div class=contentpaytransparency><div class=payinput><div class=description><span style=fontweight>A little about our pay philosophy We take pride in ensuring we are compensating our employees fairly and equitably We are showcasing a range and actual starting pay may be based on several factors including but not limited to market rate the qualified pool of candidates internal compensation candidate location and budgetary constraints This number does not necessarily reflect your total compensation but is a range for your base salary <span><div><div class=title>Pay Range <div><div class=payrange><span>$120000<span><span class=divider><span><span>$150000 USD<span><div><div><div><img src=httpsremotivecomjobtrack1897283blankgifsource=publicapi alt=>
Enterprise Account Executive, New Vertical Sales
Company: Attentive
Location: USA
Posted Feb 14, 2024
<div><b style=fontsize 18px>About Attentive <b><div><div>Attentive® is the worlds 1 conversational marketing platform designed to optimize message performance through 11 SMS and email interactions Infusing intelligence at every stage of the consumers purchasing journey Attentive empowers businesses to achieve hyperpersonalized communication with their customers on a large scale Leveraging AIpowered tools a mobilefirst approach twoway conversations and enterprisegrade technology Attentive helps drive billions in online revenue for over 8000 leading brands around the globe Trusted by CB2 GUESS Urban Outfitters Pura Vida and more Attentive is the goto solution for brands looking to deliver powerful commerce experiences to their customers<div><div><br><div><div>Attentives growth has been recognized by <a class=postingslink href=httpswwwattentivecompressreleasesattentivenamedtothedeloittetechnologyfast500tmfastestgrowingcompaniesinnorthamericalistforthesecondyear rel=nofollow>Deloittes Fast 500<a> <a class=postingslink href=httpswwwlinkedincompulselinkedintopstartups202250uscompaniesriselinkedinnews rel=nofollow>Linkedins Top Startups<a> and <a class=postingslink href=httpswwwforbescomlistsamericasbeststartupemployerssh=6a56dd432ad7 rel=nofollow>Forbes Cloud 100<a> all thanks to the hard work from our global employees <div><div><br><div><div><b style=fontsize 135pt>Who we are<b><div><div><span style=fontsize 105pt>We are looking for an energetic and motivated individual contributor with a proven professional and technical background You will work closely with your inside sales representative to identify engage and close new business from large customer accounts within the food and beverageQSR space You will also coordinate crossfunctionally with marketing product partnership customer success and design to help give feedback on product requirements and guide our market positioning This is an outside sales role remote work is accepted and involves travel and onsite meetings <span><div><div><br><div><div><span style=fontsize 105pt>This role will report to the Head of New Vertical Sales <span><div><div><br><div><br><br><div class=h3>Why Attentive needs you <div><li style=>Develop target customers at the Csuite VP and Director level at large food beverage and restaurant companies QSR fastcasual grocery CPG cstore delivery etc<li><li style=>Work in a team along with your dedicated inside sales representative to schedule new business meetings<li><li style=>Prepare present and close new business through onsite meetings conferences and other industry events<li><li style=>Act crossfunctionally with marketing product and design to guide market positioning and to provide feedback on product requirements<li><li style=>Leverage CRM data and manage the sales process to ensure delivery against metrics<li><br><br><div class=h3>About you<div><li style=>57+ years as an outside salesperson progressively selling SaaS products required<li><li style=>Experience selling digital marketing or eCommerce technology preferred<li><li style=>Experience selling to food beverage restaurant brands preferred<li><li style=>Familiarity with the FampB martech landscape preferred<li><li style=>Consistent performance exceeding quota with references<li><li style=>Hardworking and persistent putting in the time before and after meetings to deliver great results<li><div><span style=fontsize 16px>Youll get competitive perks and benefits from health amp wellness to equity to help you bring your best self to work<span><div><div><br><div><div><b><span style=fontsize 16px>For US based applicants<span><b><div><div><span style=fontsize 16px> The US base salary range for this fulltime position is $98400 $135000 annually + bonuscommission + equity + benefits<span><div><div><span style=fontsize 16px> Our salary ranges are determined by role level and location<span><div><div><br><div><div><span style=fontsize 16px>LILC1<span><div><div><br><div><div><b style=fontsize 18px>Attentive Company Values<b><div><div><b>Default to Action<b> Move swiftly and with purpose<div><div><b>Be One Unstoppable Team<b> Rally as each others champions<div><div><b>Champion the Customer <b> Our success is defined by our customers success<div><div><b>Act Like an Owner<b> Take responsibility for Attentives success<div><div><br><div><div>Learn more about <a class=postingslink href=httpswwwattentivecomawake rel=nofollow>AWAKE<a> Attentives collective of employee resource groups<div><div><br><div><div>If you do not meet all the requirements listed here we still encourage you to apply No job description is perfect and we may also have another opportunity that closely matches your skills and experience<div><div><br><div><div>At Attentive we know that our Companys strength lies in the diversity of our employees Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds Our policy is to provide equal employment opportunities for all employees applicants and covered individuals regardless of protected characteristics We prioritize and maintain a fair inclusive and equitable workplace free from discrimination harassment and retaliation<div><img src=httpsremotivecomjobtrack1897214blankgifsource=publicapi alt=>
Senior Director, Store Operations
Company: Extend
Location: USA
Posted Feb 14, 2024
Extend, a venture-backed startup in San Francisco, is seeking a leader for its Store Operations team. The role involves driving sales and innovations in product protection programs with North American merchant partners. The ideal candidate should have extensive experience in sales and retail operations, with a proven track record of building high-performing teams. They should possess strong analytical skills, excellent communication abilities, and a bias towards action. The role offers a competitive salary, stock in an early-stage startup, comprehensive benefits, and a flexible work environment.
Senior Product Manager
Company: NICE
Location: USA
Posted Feb 12, 2024
NICE is seeking a Senior Product Manager for its Public Safety and Justice portfolio. The role involves driving innovation, developing product strategy, understanding customer experience, and managing product evolution. The ideal candidate should have 7+ years of product management experience in the Emergency Communication Center and Public Safety market spaces, SaaS product management experience, and excellent communication skills. NICE is a global leader in providing solutions for public safety and justice, with a focus on digital transformation and cloud solutions.
Delivery Program Manager
Company: Five9
Location: USA
Posted Feb 10, 2024
<div class=contentintro> <p><img alt= height=50 src=22httpswwwfive9comthemescustomfive9themeimageslogosvg22 width=95><p> <p>Join us in bringing joy to customer experience Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide <p> <p>Living our values everyday results in our teamfirst culture and enables us to innovate grow and thrive while enjoying the journey together We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves <p> <div> <p> <p> <div> <div class=Paragraph>As a key contributor to the Professional Services Team the ideal candidate will be a passionate selfmanaged individual who can work well with a cohesive team to help delight customers and grow business<div> <div class=Paragraph> <div> <div class=Paragraph><strong><em>We are actively building our pipeline for future opportunities which could be six to nine months away We welcome applicants that understand this position is for future openings <em><strong><div> <div> <div> <div> <div><strong>Key Responsibilities<strong><div> <ul style=> <li style=>Lead and manage all daytoday operational and tactical aspects of multiple Implementation projects<li> <li style=>Effectively communicate plans progress and status updates to both internal staff and customer stakeholders<li> <li style=>Collaborate with associated project managers and partners to ensure a streamlined implementation of all products<li> <li style=>Identify project risks and implement appropriate mitigation plans<li> <li style=>Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization<li> <li style=>Maintain and update all internal applications associated with implementation projects<li> <li style=>Articulate the value of Five9s Professional Services through presentations demonstrations and open discussion with customers<li> <ul> <div><strong>Key Qualifications<strong><div> <ul style=> <li style=>Minimum of 57 years in an Implementation Professional Services Project Management or Technical Consulting position Call Center industry experience is highly desired<li> <li style=>Heavy experience with managing multiple projects across multiple customers simultaneously while requiring little or no oversight andor direction<li> <li style=>Experience managing implementations of Five9 TDM andor VoIP Call Center solutions Genesys Avaya Cisco Aspect LiveOps Contactual InContact Interactive Intelligence andor CosmoCom is highly desired<li> <li style=>Strong knowledge of CRM and Lead Management solutions Salesforce Siebel NetSuite RightNow Leads360 andor LeadMailbox is desired<li> <li style=>Must be willing to travel up to 10 or as needed regionally with some national and international travel possible valid passport required<li> <li style=>Excellent verbal and written skills required<li> <li style=>BABS or equivalent experience is required<li> <li style=>PMP or PRINCE2 Certification preferred<li> <ul> <div> <div> <div><strong>Key Skills<strong><div> <ul style=> <li style=>Must possess a strong combination of project management skills technical call center expertise and client development<li> <li style=>Must be an expert at developing and maintaining positive and productive relationships with clients impeccable communication skills and ability to understand clients needs is imperative<li> <li style=>Must be a natural leader Able to build collaborative relationships with supervisors and peers Able to delegate responsibilities with ease Able to provide constructive feedback and praise Able to understand and educate others<li> <li style=>Strong knowledge of SaaS Networking Internet concepts CRM WFM PBX Dialer ACD CTI VoIP IVRVRU and Call Center practices Experience with WFO Applications is a plus<li> <li style=>Must be strategic thinker Able to understand the BigPicture Able to think quickly and adeptly when solving complex problems Exceptional with time management and organization<li> <li style=>Bilingual skills a plus<li> <ul> <p> <p> <p> This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations For candidates who reside within 50 miles of our San Francisco or San Ramon locations this role will be Hybrid <p> <p> <p> <p>LIFI<p> <p> <p> <div class=contentconclusion> <p>Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills The more inclusive we are the better we are Five9 is an equal opportunity employer <p> <p>View our privacy policy <a href=22httpswwwfive9comptptlegal22 rel=nofollow target=blank>httpswwwfive9comptptlegal<a> <br>California residents view our Privacy Notice here <a href=22httpswwwfive9comlegalcandidatenoticeca22 rel=nofollow>httpswwwfive9comlegalcandidatenoticeca<a> <p> <p>Note Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9 <p> <p> <p> <p>Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom Germany Philippines Portugal and Australia <p> <div> <img src=httpsremotivecomjobtrack1895705blankgifsource=publicapi alt=>
Product Marketing Manager (Product Education)
Company: feVo
Location: USA
Posted Feb 09, 2024
<div><b>THE COMPANY<b><div><div>FEVOs mission is to rehumanize online shopping by which we mean make it engaging and fun rather than lonely and isolating<div><div><br><div><div>We are doing that by building innovative highly social ecommerce tools for the biggest brands in the world allowing their shoppers to interact with the people they care about throughout the purchase process Our team is made up of innovators and selfstarters who move fast love what they do and consider the status quo a sworn enemy We are currently the dominant market leader in live events and entering expansive new categories including fashion luxury retail beauty home and travel<div><div><br><div><div><b>THE ROLE<b><div><div>As FEVOs <b>Product Education Manager<b> you will be a product expert supporting our internal teams and strengthening relationships with current partners by developing engaging training materials updating our learning management system and managing our internal weekly office hours <div><div><br><div><div>This job is a combination of training experiences content editing and learning design As a member of the product marketing team you will work crossfunctionally While it is important that the right individual in this role has an eye for design and high attention to detail it is also important that the person is meticulous in organizing projects checking for consistency across multiple forms of content and creating content that is appropriate for our internal and external<div><div>audiences<div><div><br><div><div><span style=fontsize 11pt>If youre a strategic thinker a problem solver a creative with vision and a kind and collaborative human we would very much love to hear from you <span><div><br><br><div class=h3>WHAT YOULL GET<div><li style=>Freedom to personally drive innovation and results<li><li style=>The opportunity to flex your most creative muscle and make cool things that bring joy and delight <li><li style=>A truly teamoriented highly collaborative environment where selfmotivation and camaraderie are highly rewarded<li><li style=>Work from anywhere and be able to meet up with your team at FEVOs gorgeous HQ in the Meatpacking District NYC<li><br><br><div class=h3>WHAT YOULL BRING<div><li style=>3+ years industry experience as an Product Education Specialist instructional designer content writer or tech writer<li><li style=>A proven track record and demonstrable execution of gotomarket strategies <li><li style=>A handson doer who loves wearing multiple hats jumping in and taking initiative to identify and build solutions<li><li style=>Superior writing and editing skills with a demonstrable ability to distill complex ideas into clear actionable guidance<li><li style=>Highly techsavvy with the ability to work effectively with a variety of contentcreation software <li><li style=>Bonus points for experience identifying and implementing a crossteam content or learning management system<li><li style=>Comfort with enforcing branding and style standards and providing diplomatic feedback and edits to others work<li><li style=>Proficient in Microsoft PowerPoint Google Slides and an LMS SaaS B2B2C Ticketing Technology background a plus<li><br><br><div class=h3>WHAT YOULL DO<div><li style=>Attend calls with current partners and interface with our Partner Success team to gather feedback about whats working well and where adjustments are needed <li><li style=>Look for trends in feedback to suggest content solutions that address root causes as well as immediate needs<li><li style=>Write and edit our curriculum resources and materials engaging subject matter experts research and best practices as needed<li><li style=>Act as final quality assurance for all program materials ensuring our content is accurate on brand culturally relevant and responsive consistent in look at feel and accessible to a range of literacy levels<li><li style=>Manage workflow for educational resource requests edits translation and distribution<li><li style=>Develop processes and systems both human and technological to create manage and distribute content<li><li style=>Calendar write and build partner email communications including program newsletters reminders and other communications as needed <li><li style=>Plan and execute the release of new materials and new products to internal and external stakeholders in coordination with program product managers<li><br><br><div class=h3>COMP AND CULTURE<div><li style=>Exempt Base salary of $8090K per year<li><li style=>Stock option program<li><li style=>Flexible PTO<li><li style=>Generous benefits package including health and dental<li><li style=>Stipends for attending live events WFH training<li><li style=>Parental leave<li><li style=>Pawternity leave for adopting a pet<li><li style=>Access to stateoftheart office in NYCs Meatpacking District<li><li style=>Flexible work location work remotely in NYC HQ or a hybrid approach<li><br><br><div class=h3>FINALLY A FEW THINGS YOU WONT GET<div><li style=>A bunch of handholding<li><li style=>Rigid thinking or methodologies<li><li style=>Bureaucratic BS<li><li style=>Bored<li><div>FEVO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <div><div><br><div><div>This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<div><div><br><div><div><i>To Staffing and Recruiting Agencies Our company does not accept unsolicited CVs or applications from agencies We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application<i><div><img src=httpsremotivecomjobtrack1894425blankgifsource=publicapi alt=>