Trusted Advisor Jobs in Chicago, IL
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Looking for Trusted Advisor jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Trusted Advisor position in the Chicago, IL area.
Evergreen//One Customer Success Manager
Company: Pure Storage
Location: Chicago, IL
Posted Aug 18, 2023
Pure Storage is seeking a Customer Success Manager (CSM) to drive customer satisfaction, strengthen customer relationships, and build trusted advisor relationships for their as-a-Service Subscription portfolio. The role requires a deep understanding of customer needs, technical expertise, and the ability to collaborate with cross-functional teams. The successful candidate will have a significant impact on Pure's industry-leading Net Promoter Score.
Customer Success Manager
Company: Logiwa
Location: Chicago, IL
Posted Aug 17, 2023
Logiwa is a fast-growing company that provides cloud-powered ordering and fulfillment software for B2C and Direct-to-Consumer companies. They are looking for a Customer Success Manager to join their team and help drive customer success, renewals, and growth. The ideal candidate should have experience in customer success management within a SaaS organization, strong problem-solving skills, and the ability to manage customer relations through the entire customer lifecycle.
Managing Software Engineer - Anaplan Architect
Company: Capgemini
Location: Chicago, IL
Posted Aug 19, 2023
Capgemini is seeking a Managing Software Engineer - Anaplan Architect for a full-time, hybrid role in Chicago, IL. The role involves leading Anaplan implementation projects, designing and developing Anaplan models and integrations, and collaborating with technical experts within the organization. Key responsibilities include evaluating business processes, developing process improvements, and providing solution architecture for business problems. The ideal candidate should have extensive EPM experience, be Anaplan Certified Solution Architect, and have expertise in Anaplan space optimization and formula tuning. Strong functional knowledge in Finance, Payroll, and HR business processes is required. The role also involves mentoring the development team, conducting technology assessments, and leading full life-cycle implementations.
Strategic Initiatives Manager
Company: Bank of Montreal
Location: Chicago, IL
Posted Aug 18, 2023
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To request accommodation, please contact your recruiter. Any unsolicited resumes sent to BMO Harris Bank, directly or indirectly, will be considered BMO Harris Bank property. BMO Harris Bank N.A. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. It calls on us to create lasting, positive change for our customers, our communities and our people.
Senior Test Automation Engineer
Company: PatientPoint
Location: Chicago, IL
Posted Aug 21, 2023
Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.About PatientPointPatientPoint® is the patient engagement platform for every point of care. Our innovative, tech-enabled solutions create more effective doctor-patient interactions and deliver high value for patients, providers and healthcare sponsors. Through our nearly 140k unique healthcare provider relationships, PatientPoint’s solutions impact roughly 750 million patient visits each year, further advancing our mission of making every doctor-patient engagement better®. )Experience with RESTful service architectureExperience with SQL language in one or more database platforms (MySQL, PostgreSQL, Oracle, or MS SQL)Hands-on experience with PyCharm or other IDE development toolsExperience with distributed source control systems such as GitExperience in requirements gathering, designing test plans, defect management, project tracking, reporting, and End of Test report creationIntegration of testing controls into CI/CD pipeline and within release management processesExperience with test runners reporting and linking into Continuous Integration (CI) servers such as Jenkins, Travis or CircleCIExperience testing cloud-based software with domain-driven designs utilizing Docker and KubernetesDesired Qualifications Bachelor’s Degree3+ experience in software testing of embedded Android applicationsKnowledge of Linux, ssh, ADB and shell scriptingExperience with Amazon Web Services or Microsoft AzureCertification with TMAP and/or ISTQBWhat You'll Need to Succeed Self-motivation, strong ambition, and interest in directly impacting business results.Resourcefulness, multi-tasking skills and creative problem-solving skills.Curiosity and a strong passion for data, trend analysis and storytelling through data.Resiliency and ability to overcome challenges, sound business judgment.Passion for relationship building and building trusted partnerships.LI-HybridWhat We OfferWe know you bring your whole self to work every day. In addition, you’ll be responsible for maintaining these frameworks by following the current standards along with coordinating test execution, training users, and providing user support.What You’ll Do Collaborate with Product Owners/BA’s/Architects/QA Testers in refinement and defining story acceptance criteria for controls-based software utilized in automated systems for material movement.Analyze system requirements and review technical specifications to assess, evaluate, and create testing requirements for all software components for functional and end-to-end scenarios.Follows and coaches’ best practices for construction and utilization of Hybrid Testing Framework (data-driven, Keyword Driven) to support Dev and DevOps in Test/Behavior-driven designs and DevOps CI/CD pipelines for test automation/integration.Collaborate and contribute to automation test system architecture, methodologies, and processes using industry best practices and innovation of testing framework.Design, construct and maintain automated test reporting infrastructure for providing technical, project, and business visibility to software quality.Assist with performance test creation, execution, and integration into CI/CD.Collaborate with deployment engineers around customer acceptance test plans evaluating areas of automation before software deployment.Works as a multi-skilled professional practicing SAFe Agile in both a SCRUM/Kanban methodology.Taking part in continuous improvement through sharing of knowledge and coaching within the team.What We Need 6+ years of total professional experience3+ years of experience in software testing and test automation of Android applications3+ years of experience working in Agile projects3+ years of experience with Python and JavaScript2+ years of experience with AppiumExpertise implementing Automation Frameworks like TDD/BDD, Keyword, POM, and Hybrid Frameworks (e.g., Selenium)Experience with test automation tools like Robot Framework, Selenium, TestNG, CucumberExperience with Atlassian tools (JIRA, Confluence, etc. The primary responsibility will be to work in partnership with developers, global/regional product owners, and QA Team to define, design, and build or modify the automation framework. Learn more at patientpoint.com. PatientPoint recognizes that privacy is important to you. You will be developing test automation for our products in the enterprise, mobile, or healthcare space. You’ll work with all aspects of the product and platform development, including collaborating with hardware, media content, and design engineering teams to build our test automation solutions.The Senior Test Automation Engineer plays an essential role in ensuring the quality of products and platforms.
Collaboration Engineer
Company: Optiver
Location: Chicago, IL
Posted Aug 19, 2023
Alongside this, you will get great other benefits such as 25 paid vacation days and market holidays, fully paid commuting expenses and health insurance, daily breakfast and lunch, training opportunities, 401(k) match up to 50% and charitable match opportunities, regular social events and clubs, and many more. You will own our Atlassian stack as a primary responsibility and eventually grow into other areas of our infrastructure team.Serve as a primary point-of-contact in order to optimise tasks, task management and user experiencesProvision backups and compliance retention for user collaboration toolsOwn configuration best practices, product evolution planning, and server-side troubleshootingJira workflow standardization, limiting the number of custom fields, plugin review and decision-making,Design and maintain communications tools spanning email, instant messaging, task management (JIRA), mobile device management, VC, telephone services, and video conferencing.Acting as an end-to-end owner in administering Jira and ConfluenceManage these systems in regards to user support, integration and licensingWho you areYou have a problem-solving and continuous improvement mindset with an interest in Infrastructure-as-Code practicesExperience with at least language used for automation (Python, bash, PowerShell, etc. Active on leading US exchanges, Optiver’s Chicago office trades a wide range of products from listed derivatives to cash equities, ETFs, bonds and foreign exchange.What you’ll doAs a Collaboration Engineer at Optiver, you will oversee the maintenance and growth of our core internal collaboration tools that enable Business, Technical, and Enterprise Teams to work together more effectively. Home to the Chicago Board of Trade, Chicago Board Options Exchange, and Chicago Mercantile Exchange, Chicago has established itself as the trading capital of the US. We combine our profits across desks, teams and offices into a global profit pool fostering a truly collaborative environment to work in.Ownership over initiatives that directly solve business problems. )Experience creating user-facing documentation for training and improve user experience for Atlassian servicesA demonstrated background in software support, technical application usage and technical troubleshootingExperience working with software support tools in Atlassian application infrastructure such as JIRA, Confluence or similar productsStrong communication skills to work closely with technical and non-technical stakeholders alikeA problem-solving and user-first mentalityWhat you’ll get:Work alongside best-in-class professionals from over 40 different countries.Performance based bonus structure that is unmatched anywhere in the industry. Our mission is to constantly improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilising force no matter the market conditions. With a focus on continuous improvement, we participate in the safeguarding of healthy and efficient markets for everyone who participates.Optiver Chicago’s culture parallels the energetic city we’re immersed in. As one of the oldest market making institutions, we are a trusted partner of 70+ exchanges across the globe. To enable our ambitious goals, you will play a vital role in establishing, automating, integrating and building end-to-end solutions from scratch for business operation needs.Who we are:Optiver is a tech-driven trading firm and leading global market maker.
Technical Account Manager
Company: Braze
Location: Chicago, IL
Posted Aug 18, 2023
We ranked 1 on Great Place to Work UK’s 2023 Best Workplaces (Medium), 3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), 19 on Fortune’s 2022 Best Workplaces in New York (Large), and 5 on Fortune’s 2022 Best Workplaces for Millennials in the US.You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFERFrom comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.Competitive compensation that includes equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leave Global presence, dog-friendly offices, and remote availability Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work® Details of these benefit plans will be provided if a candidate receives an offer of employment. You’ll be responsible for rapidly understanding each customer success engineering request from a product SME, business, and technical requirements to drive adoption and ultimately contribute to retention and expansion in the customer lifecycle.You’ll partner and work off a Technical Account Management project-based queue and named accounts specific to our enterprise servicing tier of customers that have enterprise organizational structures and architectures -- with the objective of enabling Braze adoption, partnering, and empowering long-term value alongside Customer Success Managers.This is an opportunity to bring your experience as a product and implementation expert, business analyst, technical support solutions, and customer success professional along with a high level of product and technical competence, delivering onsite engagements and training towards adoption.You’ll be responsible for client success, partnering with the Customer Success Team, to own the technical relationship for assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity of the Braze platform for these customers.Help customers successfully instrument Braze across their stack and refine that instrumentation over time as the use of Braze matures and becomes even more impactful for those customersFacilitate and support product functionality inquiries, recommend solutions, and technical aspects of customer ongoing lifecycle to contribute to renewals and upsell opportunities Support and advocate day-to-day inquiries and requests to support efficiency and value in the use of Braze in the ongoing customer lifecycleEmpower customer product and engineering teams to use our product as independently and efficiently as possible.Communicate with customers and internal teams to explain products and adoption deployment schedulesDocument technical requirements, create content, estimate schedules, and timelines, goals/metrics, and customer objective key results and outcomesConduct validation for product use-cases and technical feasibility for product launchServe the Customer Success Organization by tackling day-to-day technical solution needs and responsiveness for functional product and technical use cases partnering with CSMsWHO YOU ARE3-5 years client-facing experience as a TAM or in a related area such as Implementation, Technical Support, and/or Customer Success, for a technical product offering serving Enterprise/Strategic accounts3+ year technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API's or ProgrammingYou are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholdersYou are a natural problem solver, with a high level of intellectual curiosity, and love working amongst a team to solve those problems. You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environmentFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $110,000/year with an expected On Target Earnings (OTE) between $100,000 and $130,000/year (including bonus or commission). You’ll work to partner and serve as the Technical Subject Matter Expert to support the Customer Success Organization. You will help coordinate post-implementation technical collaboration with Integration and Technical Support for customer issue troubleshooting. If Braze sounds like a place where you can thrive, we can’t wait to meet you.WHAT YOU’LL DOAs a Technical Account Manager, you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. Benefits may vary by location.ABOUT BRAZEBraze (Nasdaq: BRZE) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform.Your focus will be to drive adoption on campaign and reporting deployments of Braze’s product and act as the technical counterpoint between Braze and the clients’ product and engineering team.
Evergreen//One Customer Success Manager
Company: Pure Storage
Location: Chicago, IL
Posted Aug 18, 2023
The job posting is for a Customer Success Manager at Pure Storage, a company that is seeking to redefine the storage experience and empower innovators. The role involves managing a portfolio of accounts, providing enterprise-level service and support, and delivering a personalized experience to customers. The company values diversity, equality, and inclusion, and offers a range of benefits and perks to its employees.
Product Owner, Telecommunications
Company: TransUnion
Location: Chicago, IL
Posted Aug 18, 2023
TransUnion is seeking a Product Management Analyst for the Caller ID Product team. The role involves supporting the Product Organization in executing new initiatives to grow revenue and advance technology. The successful candidate will be responsible for tasks such as identifying process improvements, assisting with report development, maintaining help desk tickets, and driving network and system issues to resolution. The company offers flexible benefits and is committed to diversity and equal opportunity employment.
Inside Sales Representative
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Aug 21, 2023
Keeper Security, a leading cybersecurity company, is hiring a driven Inside Sales Representative for a 100% remote position. The role involves driving new business, managing full sales cycles, and building client relationships. The ideal candidate should have at least 2 years of software sales experience, Salesforce experience, and a track record of exceeding sales quotas. Keeper offers competitive benefits including medical, dental, vision, life insurance, 401K, and generous PTO.
Sales Operations Manager, Central Enterprise Region
Company: Pure Storage
Location: Chicago, IL
Posted Aug 19, 2023
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.BE YOU—CORPORATE CLONES NEED NOT APPLY.Pure is where you ask big questions, think differently, and make an impact. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.PURE IS COMMITTED TO EQUALITY.Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.Pure is proud to be an equal opportunity and affirmative action employer. This is not just a job, but a place where you have a voice and can accelerate your career. Reporting – including bridge/gap analysis, waterfall, rep performance (status year to date, forecast, upside, pipeline for balance of fiscal year), slipped deal analysis, etc.Keep Regional Sales Director ahead of business issues, specific to forecast and quarterly results, and concerns to proactively address versus reactively addressCo-lead pipeline pod to drive inspection, identify areas for improvement and project manage actions plans resulting from increased inspection on the pipelineJointly build the plan for growth within the Region, set KPIs to track progress and provide insights into areas of weakness and successDevelop and lead cross functional initiatives as required by the businessCoach and mentor sales leaders through rollout of new systems & processesProactively identifies opportunities for sales process improvementBe the trusted advisor for the sales team through meaningful leadership, transparent & insightful reporting, and proactive time to resolution(s)Drive operational excellence by developing a personal brand of trust, knowledge, and leadership by providing solution/resolutions to problems/challengesExcellent communication skills, both oral and written formAbility to design and implement processesOutstanding at structuring, interpreting, and presenting analysisStrong problem solving and collaboration skillsProvide recommendations on business process improvementsOwn all sales metrics reporting, analysis and action plansSupport sales teams to resolve conflicts around account management and territory alignmentAnalyze current-state trends compared to historicals and provide recommendations based on forward-looking indicators to provide insights to the Enterprise SegmentWHAT YOU’LL NEED TO BRING TO THIS ROLE...10+ years working experience in a Sales Operations, Finance or other analytical roleBachelors degree in Business or FinanceStrong analytical skills is requiredProficiency in PC skill, particularly in MS Office, Clari and SFDC.Advantage for having Tableau skills but not a mustExcellent communication skillsStrong interpersonal skill and an ability to work under pressureThe annual base salary range is: $126,000-189,000. Salary ranges are determined based on role, level and location. In addition, this person should offer insights and drive sales process innovation to the broader business, drive simplification across the business processes and assist in the development and execution of key strategies for growth.Responsibilities, Knowledge and SkillsRun-the-business cadence to deliver forecast and quarterly results. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This position is responsible for driving success within the Enterprise, enabling global sales process and methodologies to ensure Enterprise sales results are maximized.
Senior Lead Software Engineer - SAP BW
Company: JPMorgan Chase
Location: Chicago, IL
Posted Aug 20, 2023
The job description is for a Senior Lead Software Engineer at JPMorgan Chase, responsible for leading an agile team to develop and deliver top-notch technology products. The role requires strong technical expertise, problem-solving skills, and experience in SAP BW, BW4HANA, and Business Objects toolset.