Trusted Advisor Jobs in San Francisco, CA
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Lead Product Designer (Remote)
Company: AllTrails
Location: San Francisco, CA
Posted Nov 24, 2023
It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. Physical & mental well-being including health, dental and vision benefits. This is a full-time, salaried position that includes equity. What you’ll be doing: Help create a best-in-class product & brand that is ubiquitous with getting outside Lead design work from conceptual ideas to simple, intuitive, and useful products on web, iOS and Android Design, prototype, test, and document designs for handoff Work in a highly collaborative environment across design, product management, data, and engineering Raise the bar for quality by giving and seeking feedback from other designers Requirements: 5+ years of professional experience researching, designing, and shipping consumer-facing products/features for iOS, Android, and web Portfolio with real-world examples of customer facing products/features developed from start to finish; able to articulate your process, challenges, and learnings A passion for turning complex problems into elegant and engaging user experiences Outstanding product design sensibility and craft - excelling at UX, visual design and interaction Experience in applying learnings from research, metrics and usability to inform design decisions Experience collaborating closely across functions - including Product Management and Engineering - to define, develop and optimize new product features Product sensibility – experience informing product roadmaps and feature prioritization Proven ability to effectively share work with executive leadership, lead discussions and prioritize feedback Self-motivated, and confident in independently leading end-to-end design work - creating concepts, defining requirements, documenting and assessing post-launch learnings Experience designing inclusively (ex. international, multi-language, accessible use cases) Fluent in design and prototyping tools such as Figma, Principle and Origami Humble, empathetic and open-minded - no egos Bonus: diverse experience across large and small companies, as well as agencies PLEASE NOTE: APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED What We Offer: A competitive and equitable compensation plan. We’re focused on creating an environment where everyone can do their best work and thrive. At AllTrails we’re passionate about nurturing an inclusive workplace that values diversity. Every day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Trail Day: First Friday of the month to hit the trails! Unlimited PTO Flexible parental leave Annual continuing education stipend Discounts on subscriptions and merchandise for you and your friends & family An authentic investment in you as a human being and your career as a professional AllTrails participates in the E-Verify program for all remote locations.
Strategic Information Advisor
Company: Seneca Holdings
Location: San Diego, CA
Posted Nov 23, 2023
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. Understanding and knowledge of USG regulation, policy, and procedures. Knowledge of techniques and practices of HIV/AIDS prevention, care, and treatment. Additional Desirable Qualifications Prior work experience with a USG Agency, military, or other international/local organization. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Diversity, Equity & Inclusion Statement: The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. Knowledge of health information systems (HIS) Knowledge of electronic medical reporting systems Knowledge of DHIS -2 French, Spanish, or Portuguese language skills are advantageous. Citizenship: Due to Federal contract regulations, sole US citizenship (no dual US citizenship) is required. Ø Proficiency with the concepts, principles, techniques, and practices of program monitoring and/or evaluation, and data quality assessment.
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
Solutions Specialist 2
Company: Computacenter
Location: San Francisco, CA
Posted Nov 27, 2023
No AGENCIES, please. You must be authorized to work in the United States. In-depth understanding of service lifecycle. Excellent written communication skills. Develop and deliver solutions architecture presentations. Experience with IT delivery methodologies. Ability to develop and maintain client engagements/relationships. Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind.
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
VP, Product & Design
Company: Craft.co
Location: San Francisco, CA
Posted Nov 23, 2023
$1,000 Workstation Allowance (standing desk, chair, monitor, etc) This starting number can be increased based on levels of expertise, location, cost of living, taxes, market experience, etc. Equity at a well-funded, fast-growing startup Unlimited Vacation time so you can take what you need, when you need it 99% Covered Health + Dental + Vision insurance for employees and dependents 401K through Human Interest with options to invest how you want it $200 Monthly Wellness/Learning stipend (Gym memberships, meals, snacks, books, classes, conferences, etc.) Positive, resilient and open to candid feedback. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, caste, or disability status. Makes decisions. About the Role: As VP of Product & Design at Craft, you'll lead disciplined, scrappy, and effective Product Management and Design teams. Strong ability to assess mix of roles, skillsets + strengths across org and make appropriate adjustments. We have team members across North America, Canada, and Europe. Listens to and considers alternatives.
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
<p>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative It’s the web made betternbsp<p> <p>nbspWe’re looking for a Technical Customer Support Specialist to help empower our customers to do their best work and make Webflow the best product possiblenbsp<p> <h2><strong>About the rolenbsp<strong><h2> <ul> <li>Location Remotefirst United States BC amp ON Canadanbsp<li> <li>Required time zones Americas US Canada<li> <li>Fulltime 40 hours per week Working Saturday and Sunday<li> <li>Our cash compensation amount for this role ranges from $77000 $97000 for most US locations and $85000 $108000 for US locations with a higher cost of labor All figures cited above are in $USD and pertain to workers located in the United States Pay is based on several factors including market location and may vary depending on job related experience knowledge qualifications and skills<li> <li>Reporting to a Senior Manager Technical Supportnbsp<li> <ul> <p>As a <strong>Technical Support Specialist<strong> you’ll …nbsp<p> <ul> <li>Provide consistently highquality customer experiences to all Webflow customersnbsp<li> <li>Help customers in support queues using applications including but not limited to Zendesk and Jira<li> <li>File bugs troubleshoot issues and collaborate with the team to provide an excellent customer experience<li> <li>Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and servicesnbsp<li> <ul> <h2><strong>About younbsp<strong><h2> <p>You’ll thrive as a <strong>Technical Support Specialist<strong> if you<p> <ul> <li>Have demonstrated experience with providing hightouch customer support over email phones and live chat in SAAS or technical customer servicenbsp<li> <li>Two to five years experience working in a technical support environment<li> <li>Ability to self learn and keep up with an evolving product and technical features<li> <li>Be able to build leadership skills by sharing functional knowledge with junior team members<li> <li>Possess a deep understanding of Webflow products or have experience with other web design tools or platforms<li> <li>Understand HTML CSS DNS Javascript or have advanced understanding of Webflow<li> <li>Exhibit analytical reasoning and critical thinking skills for technical troubleshootingnbsp<li> <li>Have the ability to learn new digital tools quickly<li> <li>Work autonomously creatively and kindly with your teammates while empowering and supporting those around you<li> <li>Practice radical candor with your colleagues to communicate clearly You can start from the common ground as a great listener and work towards creative solutions with others<li> <li>Advocate for others – including customers and colleagues – and you want to build a career in customer support<li> <li>Have demonstrated written and verbal communication skills in the English languagenbsp<li> <li>Experience working with Zendesk and Confluencenbsp<li> <ul> <p>Even if you don’t meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<p> <p><strong>Our Core Behaviors<strong><strong><br><strong><p> <ul> <li><strong>Obsess over customer experience<strong> We deeply understand <em>what<em> we’re building and <em>who<em> we’re building for and serving We define the leading edge of what’s possible in our industry and deliver the future for our customers<li> <li><strong>Move with heartfelt urgency<strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<li> <li><strong>Say the hard thing with care<strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and don’t sugarcoat things — and we do so with respect maturity and care<li> <li><strong>Make your mark<strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em>team<em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<li> <ul> <h3><strong>Benefits amp wellness<strong><h3> <ul> <li>Equity ownership RSUs in a growing privatelyowned company<li> <li>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<li> <li>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<li> <li>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<li> <li>Access to mental wellness coaching therapy and Employee Assistance Program<li> <li>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<li> <li>Professional career coaching internal learning amp development programs<li> <li>401k plan and financial wellness benefits like CPA or financial advisor coverage<li> <li>Commuter benefits for inoffice workers<li> <ul> <p><em>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<em><p> <h3><strong>Be you with us<strong><h3> <p>At Webflow equality is a core tenet of our culture We are <a href=httpswebflowcomdiversityequityinclusion>committed<a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<p> <h3><strong>Stay connected<strong><h3> <h3><span style=fontsize 10pt>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoornbsp<span><h3> <h3><strong>Please note<strong><h3> <p><em>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<em><p> <p><em>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<em><p> <p><a href=httpswebflowcomlegalapplicantprivacynotice><em>Webflow Applicant Privacy Notice<em><a><p><br><br>Please mention the word SENSIBLY and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Senior SAP SCM Consultant
Company: IBM
Location: CA Montreal
Posted Nov 27, 2023
Preferred Technical and Professional Expertise Preferably 4-5 years relevant domain (packaging). Manage and lead teams through resolution of client business challenges and solution performance. Ability to lead workshops demo technical solutions to the business community gather and document business requirements configure the application systems as well as build demos. Required Technical and Professional Expertise Minimum 10 years of SAP SCM applications experience including APO/IBP S/4 HANA (PP QM PM MM SD PP/DS) MII/ME DMC EWM TMS etc. Experience in leading customer/prospect demo and helping the sales team to win deals Hands experience in other SCM applications suites like Manhattan Blue Yonder Kinaxis etc. Uses consulting skills business knowledge and packaged solution expertise to effectively integrate packaged technology into the clients business environment in order to achieve client expected business results. Work with the Team in the delivery of high-quality work and adapting to new challenges for continuous innovations in SCM. Lead and consult with client technical/functional teams to design and invent processes and solutions to optimize performance. Coordinate teams in the discovery understanding and resolving of anomalies to ensure solution and delivery quality. Stay up to date on the innovations and functionalities in SCM to bring the latest value to the customers.
Technical Customer Support Specialist Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Webflow is a leading visual development platform that empowers people to build websites visually, saving engineering time. They are looking for a Technical Customer Support Specialist to help customers and make the product better. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.
Customer Success Manager
Company: Federato
Location: San Francisco, CA
Posted Nov 23, 2023
Most importantly, we're here to have fun. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. 5+ years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred Experience in customer success, customer service or other client-facing, relationship management positions a plus Outstanding ability to take a consultative approach, communicate and nurture positive business relationships Accountability, and personal organization are essential, project management skills and agile methodology are a plus Experience in leading a diverse group and training each according to needs and core values Both a leader and a do-er, able to be both strategic and effective at execution Confident and able to work effectively in ambiguity, recommend solutions or create process where needed Strong business acumen and executive presence to convey credibility at all stages Technology savvy, and an innovative problem solver A business, risk management, communications or marketing degree is helpful Here at Federato, your capabilities are important, but culture fit is quintessential. Be curious, listen deeply to our users and get creative to ensure that we are solving "people problems" in the insurance ecosystem Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management Act a trusted advisor and advocate internally by working cross-functionally to deliver on customers needs Be an insurance industry expert and a Federato expert when it comes to our product and industry and ensure we are providing and communicating our value to decision makers Build and maintain strong relationships with key stakeholders and influencers at our client Use data to develop insight and understanding of customer’s business needs, goals and product utilization Identify and position opportunities for revenue growth and expansion Who we hope you are! Our ability to make a difference starts with our people. Ultimately, this person will work directly with clients to tackle their problems and ensure their happiness and ongoing relationship with us! Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. They will have the opportunity to both develop and grow strategic customer relationships with insurance carriers and MGAs, partner with design and engineering on customer delivery while also collaborating on shaping CS strategy with the executive team. We would love to work with you! We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.
Software Engineering Manager
Company: Deepgram
Location: Ann Arbor, MI, US / Millbrae, CA, US / Remote (US)
Posted Nov 26, 2023
Deepgram is an equal opportunity employer. We put our customers first grow together and move quickly. We are happy to provide accommodations for applicants who need them. We want all voices and perspectives represented in our workforce. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. We are a curious bunch focused on collaboration and doing the right thing. Familiarity with hybrid cloud models (bare-metal datacenters and cloud service providers) and scaled databases Interest in relevant technologies (Rust GPUs Elm Postgres etc.) Deepgram is the leader in developer-friendly building blocks for language AI. What You’ll Do Lead a team of multi-disciplined software engineers to build our web applications and account management (authorization billing analytics) services Work closely with the rest of the leadership and product management team on product strategy and roadmap refinement with customer-obsessed thinking Oversee technical design task decomposition and daily standups to ensure the team is executing on schedule Lead the creation of features and product releases by being closely involved with the product development design and review Work with other team leads from across the product organization on cross-functional projects help identify the critical paths and resolve dependencies Hold regular 1-on-1s with direct reports help them navigate challenges and coach them for their career development You’ll Love This Role If You Have experience working in early stage startups—from building and scaling to going through fundraising Great communication and leadership skills and the ability to work in a fast-paced environment Strong practical experience with software architecture and implementation plus the ability to engage with an Engineering team to help build and scale the existing infrastructure. By partnering closely with Product Sales and Marketing you will execute on the next-generation vision for our self-service platform.
Manager, Help Center Content
Company: HoneyBook
Location: San Francisco, CA
Posted Nov 26, 2023
We do not tolerate discrimination and do not make hiring or employment decisions on the basis of race, religion, color, national origin, sex, gender identity, age, disability, marital status, veteran status, or other applicable legally protected characteristics. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures and 01 Advisors. Our Privacy Policy is here. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. We may also conduct background checks and receive related information.We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. At the end of this application, you will find a set of voluntary demographic questions. We use successful applicants’ information to administer the employment or independent contractor relationship. We strive for the best candidate experience for all applicants and if you need special assistance, please let us know. This may also include demographic or diversity information that you voluntarily provide.