Trusted Advisor Jobs in San Francisco, CA
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Looking for Trusted Advisor jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Trusted Advisor position in the San Francisco, CA area.
Senior Product Analytics Manager
Company: PayZen
Location: San Francisco, CA
Posted Nov 22, 2023
Competitive pay, employer-paid healthcare, stock options What you will do Provide analytical insights that drive the product strategy and roadmap Partner with product managers on sizing various product opportunities Provide regular updates on health of the product portfolio along with compelling consumer and product insights to the leadership team Define metrics for product flows and align cross-functional teams on the definitions of the metrics Collaborate with the product and data engineering teams to implement the logging requirements for the metrics Create dashboards on product performance for product managers and the leadership team Ensure consistency of metrics definition and quality of implementation across various dashboards Define an experimentation framework, platform and measurements for driving product experiments Help design and implement product experiments, and provide analysis of experiment results Maximize efficiency in a fast moving environment What you will bring 6+ years of experience with product and business analytics in a fast paced environment 2+ years of experience with BI tools like Sigma BI, Tableau, Looker etc. A track record of successfully working with cross-functional teams like product, engineering and data management to deliver compelling analytical insights that led to the growth of one or more products Prior experience in defining metrics logging requirements for the engineering team Strong experience in experimentation frameworks and platforms Expert in SQL Excellent oral and written communication skills Ability to collaborate well and build alignment with cross-functional team members Ability to bring clarity to an ambiguous problem Operate with a high sense of urgency required for a startup environment What we offer Be a part of a team that revolutionizes healthcare affordability A flexible lifestyle that fits the modern work-life balance A chance to join a high-growth company Highly skilled peers with whom you can grow and have fun! This role will be based in our San Francisco office. About the Role As a Senior Product Analytics Manager at PayZen, you will help drive the analytics strategy and roadmap for the data and analytics platform. We are a global company operating in the United States and Israel, and this role is expected to collaborate across time zones. We are looking for team members who are hungry to contribute to the growth of a product that’s helping every American by making healthcare affordable. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. PayZen is on a mission to bring financial health to healthcare.
Copywriter
Company: REVOLVE
Location: Los Angeles, CA
Posted Nov 22, 2023
This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Major Responsibilities: Essential Duties and Responsibilities include the following. This is a permanent full-time role for a candidate who can think creatively, thrive in a fast paced environment, and has vast knowledge in proofreading and copy. A reasonable estimate of the current salary rate is $24.00/hour to $25.00/hour. In return, we promise to keep REVOLVE a company where inspired people will always thrive.
Director of Enterprise Risk Management
Company: Forge
Location: San Francisco, CA
Posted Nov 22, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Responsibilities: Periodic update of the Risk Committee Charter, Risk Appetite Statement, Firm Wide Enterprise Risk Policy, Associated Procedures Development of Material Risk Inventory, Key Risk Activities (Controls), Key Risk Ratios (Factors/Indicators), Risk Dashboards Build Enterprise Risk Reporting tools, Build Risk analytics, Market Intelligence Reports Enhance Risk Management of the various stripes under the Enterprise Risk Management umbrella, with owners of the risk (Business Units, Marketing, Information Technology, Compliance, Legal, etc.) Develop risk review processes for new product development, new business development, and corporate development activities Develop policies, procedures, limits or thresholds (as required), escalation protocols etc. Employees must provide truthful and accurate information about their COVID-19 vaccination status, and, if applicable, their testing results as of the first date of their employment. Employees are considered fully vaccinated two weeks after completing primary vaccination with a COVID-19 vaccine, with, if applicable, at least the minimum recommended interval between doses. Forge implements a mandatory COVID-19 Vaccination Policy, which applies to all employees. This role reports to the SVP, Head of Risk. Establish a quarterly Enterprise Risk Reporting process (for top risks) for the Risk Committee, SoX updates for Audit Committee Review external reporting and communication of top risks to Regulators, Auditors, Investors etc. Final offers may vary from the amount listed based on candidate experience and expertise, individual performance, location and other factors. Employees also may be legally entitled to a reasonable accommodation if they cannot be vaccinated because of a disability, or if the provisions in this policy for vaccination conflict with a sincerely held religious belief, practice, or observance.
Sales (Solutions) Engineer
Company: Constructor
Location: San Francisco, CA
Posted Nov 22, 2023
Understanding of sales methodologies, negotiation techniques, and customer relationship management. Provide industry thought leadership within internal meetings, prospect meetings, webinars, trade shows, etc. Confer with prospective customers and engineers to determine system integrations and requirements (e-commerce, PIM, CMS, API integrations, etc.) Strong analytical and problem-solving abilities, with a resourceful and self-starter mentality. Collaborate cross-functionally with product management, engineering, and customer success teams to provide prospect feedback, share market insights, and contribute to product roadmap discussions. Demonstrated success in supporting the sales process, from initial discovery to closing deals. Our next SE is well-versed in enterprise e-commerce and has experience with Cloud technologies, SaaS, solution design, software development methodology, security requirements, SaaS architectures, and enterprise Integrations. Leverage this knowledge to identify new business opportunities, contribute to go-to-market strategies, and enhance the company's competitive position. Collaborate with sales teams to understand prospect requirements and serve as a subject matter expert on calls Assist with product training for new sales personnel Stay up to date on company solutions, documentation, releases, and more Stay informed about industry trends, competitor activities, and market dynamics. What you bring Minimum of 3+ years in technical selling and consultancy - being able to work with a range of different advanced products to meet a prospect's needs (similar roles include but are not limited to Sales Engineer, Pre-Sales Engineer, Solutions Consultant, Pre-Sales Consultant, and Solutions Design) Proven ability to translate technical concepts into business value.
Implementation Manager
Company: TEAM Risk Management Strategies
Location: San Diego, CA
Posted Nov 22, 2023
Fun: We take our work very seriously, but not ourselves. For team members based in the San Diego office, we provide daily catered meals, weekly massages, an onsite fitness center, a fully stocked pantry, happy hours, free parking, and much more. Our Mission: To provide expert employment solutions, compassionate service, and creative partnership to the people we serve. Founded in 2003, we provide payroll, outsourced human resources, and risk management solutions, enabling individuals to choose and effectively manage their own in-home service providers. Benefits Benefits: Company-sponsored medical, dental, and vision plan for employees and their dependents, 401(k) participation and match after 3 months of continuous service, wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off, and employee assistance program. Possesses proficient knowledge in MS Office applications such as Word, Excel, Outlook, and Powerpoint. We're proud of our 93% client NPS, 15% organic revenue CAGR, and 99% revenue retention. We like to win, but we also have fun doing it: we have a close-knit family culture and keep things light with our regular team celebrations, pranks, and costume contests. Keen ability to think critically, problem-solve creatively, and guide decisions in a consultative, client-centric manner. In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays.
Human Resources Senior Manager
Company: Fortis Life Sciences
Location: San Diego, CA
Posted Nov 22, 2023
The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Visit fortislife.com for more information. Assisting hiring managers with full-cycle recruitment, including job requisitions, job postings, interviews, and offers. Experience in the life sciences industry is preferred, with multisite responsibility. Fluency in Spanish is a plus. Exceptional project management skills for complex processes. Knowledge of federal and California state-specific laws. It is also Fortis' policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. PHR or SPHR certification preferred. Minimum of 10 years of progressive HR experience.
VP Marketing & Communications (Non-Profit)
Company: LACI
Location: Los Angeles, CA
Posted Nov 22, 2023
Salary Range: Total Compensation for VP Range $138-160k commensurate with experience, education, skills, etc including health benefits, 401k match, professional development, commuter benefits and more. In addition to working on a campus with other innovators, we offer industry competitive benefits including: paid holidays, vacation/sick time, health benefits, 401(k) plan with match, and paid parking (with EV charge stations). You’re an excellent, experienced writer and/or editor with a track record of producing high- quality, externally-facing content such as articles, speeches, op-eds, blogs, case studies and website content. Requirements: Basically, we want to know you can get the job done. You’re experienced in marketing, digital, and earned media. This means you have: 12+ years of work experience working in progressive roles with a combination of marketing, public relations and communications environments 10+ years communications background, preferably in non-profit, impact investing, corporate communications, public relations, start-ups, sustainability, cleantech, social impact or related sector Experience with digital and data-focused marketing with a record of success in developing relevant digital strategies and leveraging platforms to build a brand Outstanding oral and written communication skills The ability to lead and inspire creative, marketing, events, and social media team members and content creators to achieve organizational goals Strong management skills, including the ability to manage up/down/across an organization to align messaging across channels Team player with ability to work collaboratively with a variety of departments Thorough understanding of the media landscape, especially in Los Angeles and California Experience directly interfacing with high-level executives and other external audiences Passionate about LACI's mission and able to promote and communicate to stakeholders Work Requirements Must work onsite from LA office Position Details: This is a full-time position, starting immediately. In managing your own team and being part of the larger LACI community, you love to empower staff and colleagues, entrepreneurs, and community members to succeed in their roles and goals. LACI operates out of the La Kretz Innovation Campus, in the bustling Downtown LA Arts District. (Okay, no one’s perfect - but it’s rare.) Since we are rapidly growing, you will be getting in on the ground floor at LACI, with the opportunity to evolve with us and shape your future here.
MS Dynamics, Solutions Architect Finance- EIT
Company: Epiphany Industrial Technologies
Location: San Antonio, TX
Posted Nov 22, 2023
Knowledge, Skills, and Abilities: Strategic Business Development Work with Business Development Manager (BDM) (Salesperson) to identify new opportunities. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Essential Functions: Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Accountable for the architecture of finance modules in Dynamics 365 and understanding of the proposed solution. Develop relationships with key client leadership Engage in multiple short-term strategic consulting engagements and develop new opportunities Responsible for solution approaches, defining scope, and estimating the effort for proposals. This role is customer-facing regarding, project management, requirements gathering, and solution architecting. The main point of contact in the escalation process from consultant leads and consultants Onboard new consultants to best practice processes and approaches Help grow the Service Offering by being available for Business Development Working knowledge of programming methodologies, structures, and concepts Problem-solving and issue-resolution skills Minimum two full life cycle Dynamics 365/AX implementations are required Excellent communication and prioritization skills with attention to detail and quality Excellent communication and stakeholder management skills Education and Experience: Bachelor's Degree in Computing, Accounting, Finance, or related field required 5+ years' experience as a Dynamics architect preferred 5+ years' experience as a functional SME working with Microsoft Dynamics platforms AX/F&O required 3+ years of experience using X++ to implement extended Dynamics features and enhancements required F&O/AX module experience required Travel: Up to 20% with occasionally overnight stay Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Define the solution design by leading Fit/Gap analysis for the solution requirements with reference to standard capabilities of Microsoft Dynamics 365 Finance and Operations Assess how well the solution meets requirements Conduct workshops with the users, demonstrate systems, implement solutions, and present to customers Define the to-be processes, solution architecture, integration design, data migration approach Create and run CRP meetings Assures the quality of the solution and related project deliverables Responsible for the proposed solutions by configuring the system according to requirements Mentor and coach other team members to ensure their growth Mentor and coach clients to ensure adequate internal support is available Works in close collaboration with the project manager Organize and execute Analysis, Design/configuration, Implementation & delivery phases of Dynamics 365 implementation Analyze and document current ERP systems and associated business processes Prepare process documentation and perform gap/fit analysis to create design specifications for the new D365 Finance project Provide best practices and solution alternatives within functional/technical design documents Execute project tasks designed to implement the full suite of Dynamics modules in close coordination with key department stakeholders Work safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Perform other duties as assigned. Service Offering Delivery Provide advisory assistance to projects and engagements to ensure successful delivery Advise Talent Management on the client's culture and identify any high-risk deliverable-based assignments Provide screening of prospective candidates (both internal and external) Manage the development of case studies and project summaries of each project delivered related to the service offering(s) Develop and maintain service offering collateral (templates) that promote the repeatability and quality of deliverables Support development and evolution of delivery methodologies Be an expert for your competency Be a leader in our industry, be involved in business community involvement Volunteer to speak at conferences, ... The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self- development.
MS Dynamics, Solutions Architect SCM- EIT
Company: Epiphany Industrial Technologies
Location: San Antonio, TX
Posted Nov 22, 2023
Knowledge, Skills, and Abilities: Strategic Business Development Work with Business Development Manager (BDM) (Salesperson) to identify new opportunities. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Develop relationships with key client leadership Engage in multiple short-term strategic consulting engagements and develop new opportunities Responsible for solution approaches, defining scope, and estimating the effort for proposals Service Offering Delivery Provide advisory assistance to projects and engagements to ensure successful delivery. Advise Talent Management on the client's culture and identify any high-risk deliverable-based assignments Provide screening of prospective candidates (both internal and external) Manage the development of case studies and project summaries of each project delivered related to the service offering(s) Develop and maintain service offering collateral (templates) that promote the repeatability and quality of deliverables Support development and evolution of delivery methodologies Be an expert for your competency Be a leader in our industry, be involved in business community involvement Volunteer to speak at conferences, The main point of contact in the escalation process from consultant leads and consultants Onboard new consultants to best practice processes and approaches Help grow the Service Offering by being available for Business Development Working knowledge of programming methodologies, structures, and concepts Problem-solving and issue-resolution skills Excellent communication and prioritization skills with attention to detail and quality Excellent communication and stakeholder management skills Education and Experience: Bachelor's Degree in Computing, Accounting, Finance, or related field required Experience with Supply Chain/Operations required 5+ years' experience as a Dynamics architect required 5+ years' experience as a software developer working with Microsoft Dynamics platforms AX/F&O preferred Minimum of 4 years' experience with full life-cycle implementation of D365FO/ Dynamics AX SCM experience (prefer at minimum AX 2012 R3) required 3+ years of experience using X++ to implement extended Dynamics features and enhancements required A minimum of two full life cycle Dynamics 365/AX implementations are required F&O/AX module experience required Travel Up to 20% with occasionally overnight stay Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Demonstrate experience with performance tuning of customized code and monitoring practices to ensure ongoing performance Manage the research of technical solutions to meet strategic business objectives Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes, and anticipate implications Participate in peer code reviews, design meetings, and interact with peer developers to work towards a common solution Break down functional requirements into technical designs, and development tasks and execute to completion Organize and execute Analysis, Design/configuration, Implementation & delivery phases of Dynamics 365 implementation Analyze and document current ERP systems and associated business processes Prepare process documentation and perform gap/fit analysis to create design specifications for the new D365 Finance project Provide best practices and solution alternatives within functional/technical design documents Execute project tasks designed to implement the full suite of Dynamics modules in close coordination with key department stakeholders Work safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards. Gather and provide solution architecting. This role is customer-facing regarding, project management, requirements gathering, and solution architecting. Essential Functions: Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Provide proven experience leading requirement gathering and discovery with users and stakeholders Participate in FIT/GAP process and ability to write complete functional design specifications Demonstrate knowledge and experience in ERP implementation principles, practices, and methodologies Provide experience and strong working knowledge across key SCM modules and Microsoft products such as Products and Inventory Procure to pay Order to cash Warehouse management Transportation management Master planning, demand, and supply forecasting Intercompany trade Enterprise Asset Management Data migration, data management and FastTrack go-live assessment. Manage the project resource.
Project Engineering Manager
Company: Anaergia
Location: San Diego, CA
Posted Nov 22, 2023
In other words, on specific projects, the Project Engineering Manager responds to the Director for: Delivering consistently assigned tasks (in quality & quantity) Meeting budget Meeting time frame For additional information on Anaergia, please visit www.anaergia.com As an Equal Opportunity Employer, Anaergia provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. limited number of suppliers, Long Lead Items, etc). Prefer experience in anaerobic digestion, biogas, WWTP, and/or solid waste. Competencies include: Basic knowledge of "project management" and how the adopted solutions affect the project budget and schedule; Good understanding of sales strategies, how they influence the engineering process, and how the engineering process may affect sales; Familiarity with purchasing, identify, and promote purchasing strategies for products, contracting, and services, mainly based on: High volume/value (synergies/ standardized products) Critical items (e.g. Biogas specific competencies; Waste Treatment specific competences; Waste Water Treatment Plant specific competences Hierarchy The Project Engineering Manager reports to the Director of Engineering. During the entire design activity, the Project Engineering Manager shall assess all aspects related to health risks and safety through all phases of the project (design, construction, operation, maintenance, and dismantling) and take actions to eliminate, mitigate, and advise all involved figures about the remaining risk. In addition, Anaergia will provide reasonable accommodations for qualified individuals with disabilities. Job Requirements: Education Holds a technical diploma or graduation in: Civil Engineering / Mechanical engineering/ Chemical Engineering or equivalent Experience Matured experience of 15+ years in Project Engineering, Design Engineering, and/or project management in the Industrial Plant business. Cross-Functional Competencies To execute the job with the "right sense of priority", the Project Engineering Manager shall understand how their activity affects other functions as well as other functions can influence either positively or negatively, the achievement of the Project execution goals. Expert understanding of all MS Office tools and ability to adapt to new digital tools Experienced in the Design of plants and process engineering Technical Competencies The Project Engineering Manager has the following technical skillsets: Understanding of contract specification and identification of supply limits for the design activity of complex mechanical plants; Basis of Mechanical/Hydraulic design, Electrical Design and Control systems; Knowledge about national and international regulations for the design of waste treatment, renewable energies, and biogas plants; Experience managing relationships with all parties involved in the project design; Fluent in English.
Software Development Manager (Team Lead)
Company: DNV
Location: San Diego, CA
Posted Nov 22, 2023
We provide assurance to the entire energy value chain through our advisory, monitoring, verification, and certification services. All employment is decided on the basis of qualifications, merit or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As the world's leading resource of independent energy experts and technical advisors, we help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions. For the states of Colorado, California, Washington, and New York only, the range of starting pay for this role is $135,000-$175,000USD How We Do It We Care, We Dare, We Share DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. Experience with data visualization tools, such as PowerBI Experience with relational and non-relational databases Excellent project management skills, with the ability to manage multiple projects simultaneously **Immigration-related employment benefits, for example visa sponsorship, are not available for this position** What We Offer Generous Paid Time Off (Vacation, Company Holidays, Parental Leave, Sick, and Disability) Multiple Medical, Dental, and Vision Benefit Plans to choose from Spending Accounts - FSA, Dependent Care, Commuter Benefits, Company-Seeded HSA 401(K) with company match Company provided life insurance, short-term, and long-term disability benefits Education reimbursement program Employer-Paid, therapist-led, virtual care services through Talkspace Flexible work schedule with hybrid/remote opportunities **Benefits may vary based on position, tenure, location, and employee election As required by the various Pay Transparency laws, DNV provides a reasonable range of compensation for roles that may be hired in Colorado, California, Washington, or New York. We are committed to realizing the goals of the Paris Agreement, and support all stakeholders to transition faster to a deeply decarbonized energy system. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Ideally this position will be based out of our San Diego, CA (USA), Oakland, CA (USA), Montreal, QC (Canada), or Toronto, ON (Canada) office; however, other remote locations may also be considered. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
Operations Coordinator
Company: REVOLVE
Location: Los Angeles, CA
Posted Nov 22, 2023
Direct liaison between the REVOLVE Operations, Customer Service, and 3rd party vendors like Happy Returns. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. Your responsibilities will include monitoring warehouse processes, maintaining clear communication with team members, and ensuring service levels for our REVOLVE customers. Emails are sent from an ADP email address. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. Other duties may be assigned. Work closely with management to coordinate tasks to meet project goals Maintain and organize project documentation, plans, and reports Work together with Customer Service team to promote customer satisfaction Research and organize information in order to inform team members and management to ensure project objectives are met Follow up on all written correspondence and escalate to management as necessary Manage quality control and audit of return inventory and procedures Keep current with all policy and procedures; Monitor cases of irregularities and deviation from standard operating procedures Provide feedback and help to create new systems and procedures for processing returns Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Expert knowledge of REVOLVE's customer service standards, return policy, and guidelines Ability to work independently and often without direct supervision; will often remotely report to manager Ability to navigate proficiently through multiple systems Excellent time management and ability to evaluate priorities Ability to effectively communicate with customers and vendors with professional demeanor Knowledge of apparel e-commerce and various fashion categories Creative aptitude to recognize, understand, and respond to the needs of e-commerce customers Detailed and organized record keeping Ability to work weekends and evenings, as needed Open to a minimal amount of travel; approximately 1 week per year Minimum Qualifications: High School Diploma Experience with e-commerce operations Preferred Qualifications: Preferred qualifications (years of experience, education level, technical skills, software, etc): Type 30+ words per minute Working knowledge of website navigation, customer service platforms Experience with Microsoft Word and Excel A successful candidate works well in a dynamic environment with minimal supervision.