Trusted Advisor Jobs in San Francisco, CA
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Looking for Trusted Advisor jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Trusted Advisor position in the San Francisco, CA area.
Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
<p>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative It’s the web made betternbsp<p> <p>We’re looking for a Technical Customer Support Associate to help empower our customers to do their best work and make Webflow the best product possiblenbsp<p> <h2><strong>About the rolenbsp<strong><h2> <ul> <li>Location Remotefirst United States BC amp ON Canadanbsp<li> <li>Required time zones Americas US Canada<li> <li>Fulltime 40 hours per week Working Saturday and Sunday<li> <li>Our cash compensation amount for this role ranges from $69000 $81000 for most US locations and $77000 $89000 for US locations with a higher cost of labor All figures cited above are in $USD and pertain to workers located in the United States Pay is based on several factors including market location and may vary depending on job related experience knowledge qualifications and skills<li> <li>Reporting to a Senior Manager Technical Supportnbsp<li> <ul> <p>As a <strong>Technical Customer Support Associate<strong> you’ll …nbsp<p> <ul> <li>Provide consistently highquality customer experiences for all Webflow customersnbsp<li> <li>Help customers in support queues using applications including but not limited to Zendesk and Jira<li> <li>File bugs troubleshoot issues and collaborate with the team to provide an excellent customer experience<li> <li>Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and servicesnbsp<li> <ul> <h2><strong>About younbsp<strong><h2> <p>You’ll thrive as a <strong>Technical Support Associate<strong> if you<p> <ul> <li>Have demonstrated experience with providing hightouch customer support over email phones and live chat in SAAS or technical customer servicenbsp<li> <li>One to two years experience working in a technical support environment<li> <li>Ability to self learn and keep up with an evolving product and technical features<li> <li>Possess a deep understanding of Webflow products or have experience with other web design tools or platforms<li> <li>Understand HTML CSS DNS Javascript or have advanced understanding of Webflow<li> <li>Exhibit analytical reasoning and critical thinking skills for technical troubleshootingnbsp<li> <li>Have the ability to learn new digital tools quickly<li> <li>Work autonomously creatively and kindly with your teammates while empowering and supporting those around you<li> <li>Practice radical candor with your colleagues to communicate clearly You can start from the common ground as a great listener and work towards creative solutions with others<li> <li>Advocate for others – including customers and colleagues – and you want to build a career in customer support<li> <li>Have demonstrated written and verbal communication skills in the English languagenbsp<li> <li>Experience working with Zendesk and Confluencenbsp<li> <ul> <p>Even if you don’t meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<p> <p><strong>Our Core Behaviors<strong><strong><br><strong><p> <ul> <li><strong>Obsess over customer experience<strong> We deeply understand <em>what<em> we’re building and <em>who<em> we’re building for and serving We define the leading edge of what’s possible in our industry and deliver the future for our customers<li> <li><strong>Move with heartfelt urgency<strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<li> <li><strong>Say the hard thing with care<strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and don’t sugarcoat things — and we do so with respect maturity and care<li> <li><strong>Make your mark<strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em>team<em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<li> <ul> <h3><strong>Benefits amp wellness<strong><h3> <ul> <li>Equity ownership RSUs in a growing privatelyowned company<li> <li>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<li> <li>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<li> <li>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<li> <li>Access to mental wellness coaching therapy and Employee Assistance Program<li> <li>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<li> <li>Professional career coaching internal learning amp development programs<li> <li>401k plan and financial wellness benefits like CPA or financial advisor coverage<li> <li>Commuter benefits for inoffice workers<li> <ul> <p><em>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<em><p> <h3><strong>Be you with us<strong><h3> <p>At Webflow equality is a core tenet of our culture We are <a href=httpswebflowcomdiversityequityinclusion>committed<a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<p> <h3><strong>Stay connected<strong><h3> <h3><span style=fontsize 10pt>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoornbsp<span><h3> <h3><strong>Please note<strong><h3> <p><em>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<em><p> <p><em>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<em><p> <p><a href=httpswebflowcomlegalapplicantprivacynotice><em>Webflow Applicant Privacy Notice<em><a><p><br><br>Please mention the word THOUGHTFULNESS and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Account Manager
Company: SourceScrub
Location: San Francisco, CA
Posted Nov 30, 2023
In addition to cash compensation, we offer equity, medical/dental/vision coverage, 401K, flexible PTO and learning reimbursement. On-target cash compensation is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Other perks may vary by location. Exceptional problem-solving skills with a data-driven approach. SourceScrub does not accept unsolicited resumes from search firm recruiters. To be successful, you should have 5+ years of experience coming from Sales, Account Management, Customer Success, or a similar role within the SaaS industry 3+ years of experience in a quota-carrying role showing proven ability to hit your quota Empathy and a commitment to creating a great customer experience Strong interpersonal and communication skills, including active listening. Ability to think strategically and develop creative solutions. You excel in relationship-building, problem-solving, and strategic thinking. Consistently look for ways to improve the customer experience and our delivery service. You are curious, consultative and customer centric, thriving on finding and driving successful outcomes for your clients.
Sales Development Representative
Company: Craft.co
Location: San Francisco, CA
Posted Dec 01, 2023
$1,000 Workstation Allowance (standing desk, chair, monitor, etc) This starting number can be increased based on levels of expertise, location, cost of living, taxes, market experience, etc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, caste, or disability status. Equity at a well-funded, fast-growing startup Unlimited Vacation time so you can take what you need, when you need it 99% Covered Health + Dental + Vision insurance for employees and dependents 401K through Human Interest with options to invest how you want it $200 Monthly Wellness/Learning stipend (Gym memberships, meals, snacks, books, classes, conferences, etc.) We have team members across North America, Canada, and Europe. The SDR team at Craft balances the competitive nature of sales with a fun, team-oriented and supportive environment. What You'll Do: Join one of the fastest growing organizations in the company intelligence space to help drive rapid growth Learn from some of the very best sales leaders in Tech, who have joined Craft after leading teams at a number of fast-growing technology companies Actively identify and reach out to new prospective customers via multiple channels, set up meetings and pitch Craft to them Contact potential customers through cold calls and emailsIdentify prospect’s needs and suggest appropriate products and services Help to build long-term trusting relationships with customers Setup and manage meetings or calls between potential customers and account executives Report to the SDR Director on weekly/monthly/quarterly sales results Challenge existing processes and products, proposing improvements to the management team Become an expert in the Craft product, competitive solutions, sales methodologies, and demand gen tools Receive weekly coaching and training sessions, and implement learnings to up-level existing prospecting skills Who You Are: 1-2 years of professional experience working in technology sales, preferably as a BDR/SDR or Account Executive in a SaaS product company Has previous experience developing leads from marketing campaigns and outbound demand gen initiatives Track record of achieving sales quotas Hard worker, self-starter, independent, takes initiative, exceptional attention to detail Ambitious, with a desire to take on additional responsibilities and grow into new roles Clear thinker with excellent written and spoken communication in English Someone who isn’t afraid of the phone and loves to call and talk to prospective customers Ability to deliver engaging presentations Wants to work in a startup environment with minimum supervision, but receive hands on coaching Experience working with CRM software and Demand Generation tools such as Salesforce, ZoomInfo, Outreach, LinkedIn Sales Navigator is an advantage What We Offer: Competitive Salary starting at $62,000 USD/Year plus incentive components . Given how rapidly Craft is growing, there is no limit to the number of future career opportunities to consistently high-performing SDR’s. About the Role: At Craft, the sales team is responsible for selling our innovative products to new and existing customers. We are a well-funded technology company with leading investors including Greycroft, Uncork, High Alpha, ServiceNow Ventures, Sam Palmisano, Freddy Kerrest, but are not your typical data or SaaS startup.
Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
Sr Product Marketing Manager, Growth
Company: HoneyBook
Location: San Francisco, CA
Posted Dec 01, 2023
We do not tolerate discrimination and do not make hiring or employment decisions on the basis of race, religion, color, national origin, sex, gender identity, age, disability, marital status, veteran status, or other applicable legally protected characteristics. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures and 01 Advisors. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). Impact. Our Privacy Policy is here. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. At the end of this application, you will find a set of voluntary demographic questions. We may also conduct background checks and receive related information.We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We strive for the best candidate experience for all applicants and if you need special assistance, please let us know. Provisions: We give you the tools you need to get your job done and we provide a fully stocked kitchen and bar, happy hours, catered meals, and awesome company events.
Sr. Salesforce Administrator
Company: InStride
Location: Los Angeles, CA
Posted Nov 29, 2023
To learn more, visit: https://www.instride.com/ In collaboration with quality academic institutions, we enable employers to provide career-aligned, debt-free education through a personalized, digital platform and a consultative service model. Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school - eligible to all employees starting Day 1. If you receive a message purporting to be from InStride asking you for a financial transaction, your financial account information, or any other sensitive information, please do not respond and let us know immediately at [email protected]. InStride Diversity and Inclusion Statement At InStride, we foster a culture of belonging, we support authenticity and intersectionality, and we embrace and appreciate our differences. Candidates must be located in one of the following states to be considered eligible for employment: AZ, AR, CA, CO, CT, FL, IL, KS, LA, MD, MA, MI, MO, NV, NH, NJ, NY, OH, TX, VA, WA, WI. Policies & Disclosure Effective November 1, 2021, all new hires must be fully vaccinated against the COVID-19 virus unless they have been granted a reasonable accommodation. Beware of recruiting scams. For questions on how we use personal information of job applicants, please refer to InStride's Job Applicant Privacy Policy. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation is approved by the People & Talent team in writing.
Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Webflow, a leading visual development platform, is seeking a Technical Customer Support Associate. The role involves providing high-quality customer support, troubleshooting issues, and collaborating with the team to improve the product. The ideal candidate should have experience in SaaS or technical customer service, understand Webflow products, and possess analytical reasoning skills. The company offers competitive compensation, benefits, and a positive work culture.
Senior Software Engineer, Fullstack
Company: Mixpanel
Location: San Francisco, CA
Posted Nov 28, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. We’re a leader in analytics with over 8,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. In addition to the cash compensation provided below, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. If you have questions about the specific range, your recruiter can share this information. Mixpanel is an equal opportunity employer supporting workforce diversity. With these goals in mind, we removed a number of limitations from Live View, improved key work flows, and tightened the UX.
Technical Customer Support Associate Weekends
Company: Webflow
Location: San Francisco, California, United States
Posted Nov 28, 2023
Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. Please note: To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment. Be you, with us At Webflow, equality is a core tenet of our culture. Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program Access to mental wellness coaching, therapy, and Employee Assistance Program Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth Professional career coaching, internal learning & development programs 401k plan and financial wellness benefits, like CPA or financial advisor coverage Commuter benefits for in-office workers Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks. We may obtain one or more background screening reports about you, solely for employment purposes. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Our best work often comes from intelligent debate, critique, and even difficult conversations. Benefits & wellness Equity ownership (RSUs) in a growing, privately-owned company 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws.
Senior Software Engineer, Distributed Systems
Company: Mixpanel
Location: San Francisco, CA
Posted Nov 28, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. We’re a leader in analytics with over 8,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. In addition to the cash compensation provided below, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. If you have questions about the specific range, your recruiter can share this information. Mixpanel is an equal opportunity employer supporting workforce diversity. In 2021, as our traffic grew almost 100%, the cost of storing data became untenable.
Senior Software Engineer, Query Engine Performance
Company: Mixpanel
Location: San Francisco, CA
Posted Nov 28, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. perf, eBPF, kernel tracking, flame graphs. We’re a leader in analytics with over 8,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. In addition to the cash compensation provided below, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. If you have questions about the specific range, your recruiter can share this information. Mixpanel is an equal opportunity employer supporting workforce diversity.
Head of People
Company: Butter
Location: San Francisco, CA
Posted Nov 29, 2023
-------- Butter Payments is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Experience working with startups, helping them scale. Manage human resources needs across the organization, including payroll, benefits, IT, and talent. Build and implement programs across recruiting, onboarding, ongoing training, feedback, and culture. Build a successful company culture, remotely. Experience with Canadian labor laws a plus. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. Previous experience as an HR Generalist which allows you to be proactive, plan for the future, and build people programs to scale with the company. Exceptional communication & collaboration skills, particularly with people who have different skill sets. Create an incredible employee lifecycle experience, from onboarding to performance reviews, to L&D initiatives and career progression, and everything in between.