United States Citizenship Jobs in USA

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Director - Oracle Finance Systems

Company: Upwork

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Upworks Finance Systems team is responsible for sustaining developing and maintaining critical system capabilities associated with the effective running of Accounting and Finance teams The team strives to improve efficiency constantly and proactively by automating and streamlining operations and reducing manual effort <p> <p> We are seeking a handson Director of Finance Systems to help take us from our existing Oracle EBS R122 implementation to Oracle Fusion Cloud allowing us to support the scaling of Upworks internal applications to the next phase of its growth The successful candidate will be implementing and managing technology solutions that drive efficiency productivity and innovation within Upwork <p> <p> This role will be pivotal in spearheading our digital transformation initiative to deliver many benefits to our business teams This role will interact with executive leadership along with a variety of business function heads to make business decisions to shape the enterprise financial technology that is sustainable This highly visible role requires someone to come in and roll up their sleeves to drive the development of people team process and technology to address operational optimization opportunities <p> <p> Our ideal candidate will have indepth knowledge and experience in Oracle Fusion Cloud Finance and leading other business applications for organizations like Upwork and bring crossfunctional leadership be an expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level Experience in various SaaSbased applications and their connectivity to ERP systems such as Oracle Fusion Cloud Finance is also required <p> <p> If you are stuck or bored with your current job and looking for a unique opportunity to make a significant impact driving both business growth and technological advancement hit the apply button This position will report directly to the Senior Director of Finance Systems and Transformation <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> <strong> Application and Domain Knowledge <strong> Oracle Fusion Cloud application configuration integrations automation AI customizations and reporting Indepth knowledge of Oracle R122 and Oracle Cloud EBS in a financial environment Experience in architecting solutions in multiple Oracle ERP modules such as GL AP AR FA Strong knowledge of accounting processes and handson technical expertise in an enterprisewide information technology department as it pertains to ERP and other applications <p> <li> <ul> <ul> <li> <p> <strong> Application Management <strong> Manage the Oracle Fusion cloud application with our product management and business systems team Be the primary contact for Cloud ERP key business functions including Finance Accounting Support the FinanceAccounting teams during monthend quarterend and yearend closing process <p> <li> <li> <p> <strong> Enterprise Integrations and Reporting <strong> Ensure a smooth flow of information between Oracle Fusion Cloud ERP Coupa Vertex Concur Workday and custom applications by designing our business system architecture and leveraging API based data integrations Help direct report design <p> <li> <li> <p> <strong> Planning amp Strategy <strong> Develop and execute a strategic roadmap that aligns with Upworks overall business objectives ensuring financial tools support and enhance our ordertocash procuretopay planning and other critical processes Identify opportunities for technologydriven improvements technologyengine reuse technology and architecture health and development process improvement Working with our Program management team overseeing the implementation and management of software applications and platforms for finance and accounting Evaluate current support model to develop plans for process improvements and automation while maintaining support levels <p> <li> <ul> <ul> <li> <p> <strong> Vendor and Stakeholder Management <strong> Collaborate with thirdparty vendors to manage contracts licenses and relationships and staff augmentation providers Works with stakeholders and the ERP steering committee to define a prioritized set of business outcomes and work to accomplish those outcomes within agreed timelines Ensure any new technology fits into our overall business technology infrastructure strategy and architecture <p> <li> <ul> <ul> <li> <p> <strong> Security and Compliance <strong> Design and enforce security policies that support internal and external controls and regulations Ensure internal control compliance across finance systemsapplications including accesschange management to support the annual internalexternal audits <p> <li> <ul> <ul> <li> <p> <strong> Performance Monitoring <strong> Analyze current state environment to ensure the performance of business applications is within agreed SLA make recommendations for improvement and optimizations by assessing impact on business operations <p> <li> <ul> <ul> <li> <p> <strong> Change Management <strong> Manage Change Management and testing process for cloud updates ensuring a smooth transition Prepare all necessary documentation document solutions and other related deliverables Manage multienvironment release process <p> <li> <ul> <p> <strong> What it takes to catch our eye <strong> <p> <ul> <li> <p> 10+ years of relevant implementing and sustaining Oracle Fusion Financials cloud billing and other related applications with custom software solution development <p> <li> <li> <p> Minimum 2 full cycle implementations of endtoend Oracle Fusion ERP applications with focus on Financials Module experience Accounts Receivables Accounts Payable Assets Project Accounting Expenses and General Ledger <p> <li> <li> <p> Proven track record of aligning technology solutions with strategic business objectives <p> <li> <li> <p> 10+ years of Financial System solutionsimplementation experience in Oracle Fusion Cloud Must have done a conversion from Oracle on Premise EBS to Cloud fusion for financials led implementation <p> <li> <li> <p> Solid understanding of business processes financial processes and controls <p> <li> <li> <p> Strong understanding of SDLC Agile Waterfall and engineering discipline <p> <li> <li> <p> Strong written and verbal communication skills including presentation skills and experience communicating with technical and nontechnical audiences <p> <li> <li> <p> Demonstrated relationship building with business stakeholders at all levels <p> <li> <li> <p> Strong resource and project management skills <p> <li> <li> <p> Able to prioritize multiple tasks under tight deadlines work in an efficient quick and organized manner with compromising on the details <p> <li> <ul> <p> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p><p>

Senior Experience Designer - Patient Interactions

Company: Curai

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Curai Health is an AIpowered virtual clinic on a mission to improve access to care at scale As the pioneer in deploying machine learning into clinical workflows Curai Health enables its dedicated specially trained clinicians to deliver primary care to more people at a fraction of the cost Easytouse and convenient Curai Health partners with insurers and health systems to keep patients engaged in their care over time improving health outcomes and reducing costs <p> <p> <p> <p> Our company is remotefirst and we consider candidates across the United States Our corporate office is located in San Francisco <p> <p> <p> <p> <strong> The Role <strong> <p> <p> We are seeking an exceptional Senior Experience Designer to join our design team Youll play a pivotal role in our care delivery shaping our service by crafting our patient care interactions from working with our AI chatbots to expanding our communication capabilities into new modalities <p> <p> <p> <p> Youll also be joining a passionate team that is defining new healthcare delivery paradigms through strategic thinking innovative ideas and rigorous execution <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> An exceptional designer experienced in creating impactful and innovative chat and multimodal user experiences <p> <p> A curious and creative collaborator comfortable in the unknown and thriving in ambiguity <p> <p> A craftsperson who puts your heart into your work from the big picture to the smallest details <p> <p> A team player who knows that great work happens from diverse perspectives and collaboration <p> <p> Someone who doesnt shy away from the technical details you enjoy jumping into theoretical and practical implementation discussions <p> <p> A lifelong learner and quick study who stays uptodate with the latest and greatest <p> <p> A natural selfstarter who approaches challenges with optimism and resilience <p> <p> Passionate about Curais mission and vision to make highquality healthcare accessible to all <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <p> Craft empathetic intelligent and effective experiences that account for user context behavioral archetypes and modality nuances <p> <p> Work handinhand with your peer product manager engineering lead and AI lead to advance Curais care delivery through ideating on new capabilities uncovering requirements crafting user flows and ensuring seamless implementation <p> <p> Analyze user interactions and feedback to uncover actionable insights and opportunity areas that improve Curais service and care delivery <p> <p> Conduct market patient and stakeholder research to understand needs and preferences capture requirements and validate and improve Curais care delivery experience <p> <p> Apply behavioral science principles to design interactions that motivate and support adherence to treatment plans and sustainable lifestyle changes <p> <p> Through workshopping and handson design create assets that communicate bestinclass UX to product managers engineers and clinicians such as flow diagrams mockups prototypes and build guides <p> <p> Expand our patient care delivery capabilities to include voice and video interactions <p> <p> Work closely with AI clinical product and engineering teams to ensure seamless implementation <p> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> Candidates must submit a digital portfolio of at least three professional Conversation Design projects demonstrating the impact of their work the process undertaken and the artifacts produced to facilitate collaboration with product managers engineers and other stakeholders <p> <p> Demonstrated experience designing chat or multimodal interactions <p> <p> Bachelors degree in Design Psychology or a related field <p> <p> 7+ years of experience in designing engaging and effective consumer products <p> <p> Strong understanding of humancentered design principles <p> <p> Proficiency in design and prototyping tools <p> <p> Demonstrable experience in conducting and synthesizing research with users and stakeholders <p> <p> Affinity to Curais core values mission orientation impact amp agency and emotional intelligence <p> <p> <p> <p> <strong> Our ideal candidate also has <strong> <p> <p> Experience crafting multimodal interactions that include voice and video <p> <p> Experience with behavior change <p> <p> Experience crafting engaging experiences built upon generative AI and large language models <p> <p> Experience working in complex and regulated environments such as Healthcare and Financial Services <p> <p> <p> <p> <strong> What We Offer <strong> <p> <p> Culture Missiondriven talent with great colleagues committed to living our values collaborating and driving performance <p> <p> Pay Competitive compensation and stock <p> <p> Wellness Unlimited PTO flexible working hours and remote working options <p> <p> Benefits Excellent medical dental vision flex spending plans and paid parental leave <p> <p> Financial 401k plan with employer matching <p> <p> <p> <p> This positions annual base salary range is between $150000 and $200000 annually Stock grants also play a key part in any offer they significantly increase your overall compensation package based on company success Please note that the base salary range is a guideline and individual total compensation will vary based on qualifications skill level competencies and work location <p> <p> <p> <p> Curai Health is a startup with a small but worldclass team from hightech companies AI researchers and practicing physicians to team members from nontraditional career paths and backgrounds We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space We are a highly collaborative datadriven team focused on delivering our mission with funding from toptier Silicon Valley investors including Morningside General Catalyst and Khosla Ventures <p> <p> At Curai Health we are highly committed to building a diverse and inclusive environment In keeping with our beliefs and values no employee or applicant will face discrimination or harassment based on race color ancestry national origin religion age gender marital domestic partner status sexual orientation gender identity disability status or veteran status To promote an equitable and biasfree workplace we set competitive compensation packages for each position and do not negotiate on our offers We are looking for missiondriven teammates who embody our core values and appreciate our transparent approach <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> Beware of job scam fraudsters Our company uses curaicom email addresses exclusively We do not conduct interviews via text or instant message and we do not ask candidates to download software to purchase equipment through us or to provide sensitive personally identifiable information such as bank account or social security numbers If you have been contacted by someone claiming to be from Curai from a different domain about a job offer please report it as potential job fraud to law enforcement and contact us at <a class=fontbold underline fontbold underline postingslink href=mailtojobscuraicom rel=noopener noreferrer nofollow target=blank> jobscuraicom <a> <p><p>

Group Product Manager - Risk

Company: Kraken

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <strong> Proof of work <strong> <strong> The team <strong> The Risk Product Portfolio consists of three teams account security fraud and knowyourtransactions KYT The team is responsible for successfully defending and advancing Krakens business by enhancing our compliance fraud and security capabilities and infrastructure <p> <p> <strong> The opportunity <strong> <p> <ul> <li> <p> Manage a high performing team of Product Managers within Risk deploying a diverse set of people management techniques to achieve savage levels of accountability while building a culture of openness collaboration sticktoitiveness and career growth <p> <li> <li> <p> Champion a culture of outcomes over activity where we default to proving the value of our work either quantitatively or qualitatively over an assumption of value <p> <li> <li> <p> Evangelize the asymmetric benefits of experimentation creating an environment bordering on religion where we take calculated risks on twoway door decisions knowing that we will learn a lot of lessons on what doesnt work <p> <li> <li> <p> Create and communicate the overall product strategy roadmap and business plan for Risk ensuring that stakeholders across the company are aligned with the direction and up to date on progress <p> <li> <li> <p> Build a high trust culture with the Risk Engineering and Design teams creating a symbiotic relationship where everything we do is positive sum for one another and our clients <p> <li> <li> <p> Collaborate proactively with crossfunctional stakeholders Product Support Operations etc to empower our teams success as well as other departments success <p> <li> <li> <p> Establish goals metrics and KPIs so that you can thoroughly understand the performance of our products and team over time <p> <li> <li> <p> Implement valueadded process improvements within and outside the team without letting the process become The Thing <p> <li> <ul> <p> <strong> Skills you should HODL <strong> <p> <ul> <li> <p> Interest and alignment in Krakens mission to accelerate the global adoption of crypto so that everyone can achieve true financial freedom and inclusion <p> <li> <li> <p> 6+ years experience working on risk related products including 4+ years experience leading high performing product teams <p> <li> <li> <p> Demonstrated experience delivering endtoend clientfacing risk solutions <p> <li> <li> <p> Adept at qualitative and quantitative analysis knowing when to favor anecdote over data and vice versa <p> <li> <li> <p> Mastery at stakeholder management and conflict resolution comfortable interacting with diverse personalities and skills <p> <li> <li> <p> Macrotomicro versatility strategic big picture mindset coupled with a keen attention to detail and ability to dive deep and understand micro interactions <p> <li> <li> <p> Outstanding organizational and communication skills and the ability to balance competingcontradictory priorities <p> <li> <li> <p> Exceptional communication and presentation skills <p> <li> <ul> <p> LIRemote LIJH2 <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>

Technical Support Specialist - Government

Company: Relativity

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements You will inform management of important issues regarding personnel performance customer perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> <strong> The working hours are Monday to Friday 1100 PM to 800 AM Central US United States Time and the weekday overnight shift offers a compensation differential <strong> <p> <p> <p> <p> Due to specific customer contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated Obtaining Public Trust clearance offers an additional compensation differential <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to customer questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to customers during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> <strong> Flexible to work a 9hour MondayFriday overnight shift from 11pm8am CST with a 1hour meal break oncall schedule or other time frames specified by management <strong> <p> <li> <li> <p> <strong> Able to work an 89hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <strong> <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Customerfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting customers as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>

Software Engineer - Frontend (Angular)

Company: Avive

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> <p> <p> Avive Solutions Inc <a class=fontbold underline fontbold underline postingslink href=httpsavivelife rel=noopener noreferrer nofollow target=blank> httpsavivelife <a> is a VCbacked healthcare technology company that has developed an FDA approved nextgeneration Automated External Defibrillator AED and response system in an effort to <em> literally <em> save lives Sudden Cardiac Arrest SCA is a leading cause of death in the United States and we are on a mission to change that We are a dynamic team that builds elegant creative solutions to solve complex problems Ultimately our mission is for all cardiac arrest victims to have rapid access to lifesaving defibrillation <p> <p> <p> <p> Avive is taking a fresh approach to addressing this decadesold problem by providing an advanced AED technology coupled with a firstofitskind software platform solution to enable a quicker and more streamlined response to cardiac arrest emergencies We believe that this unique combination of deploying advanced yet still accessible hardware and novel software has the potential to revolutionize outofhospital cardiac arrest response and massively impact SCA survival rates <p> <p> <p> <p> Check out this short video that shows a glimpse of how our team is working to rethink cardiac arrest response and save lives <a class=fontbold underline fontbold underline postingslink href=httpsyoutube0ASpyg4RB8 rel=noopener noreferrer nofollow target=blank> httpsyoutube0ASpyg4RB8 <a> <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> <p> <p> We are seeking a Software Engineer Frontend in Avives RampD organization that will develop new software systems from early design stages through production releases maintenance and expansions <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Develop frontend web applications encompassing the full spectrum from conceptualization and design to coding thorough unit testing and meticulous debugging adhering to TestDriven Development TDD principles Craft reusable code that is both scalable and easily testable for future projects <p> <li> <li> <p> Enhance web page performance by optimizing for speed scalability and seamless functionality across diverse screens and devices <p> <li> <li> <p> Seamlessly integrate UIUX design wireframes with backend software systems to create cohesive userfriendly interfaces <p> <li> <li> <p> Proactively identify and address technical issues and defects through meticulous analysis and implementation of effective solutions <p> <li> <li> <p> Create comprehensive design documentation including flowcharts diagrams and detailed code comments <p> <li> <li> <p> Recommend and leverage Commercial OffTheShelf COTS software and libraries as appropriate to enhance project efficiency and functionality <p> <li> <li> <p> Fulfill additional software engineering responsibilities as assigned leveraging capabilities to contribute effectively to project objectives <p> <li> <ul> <p> <p> <p> <strong> Who you are <strong> <p> <ul> <li> <p> BS degree in Computer Science or Engineering or equivalent combination of relevant coursework and jobrelated experience <p> <li> <li> <p> Minimum of five 3 years handson experience delivering consumerfacing web applications <p> <li> <li> <p> Minimum of two 2 years and deep expertise in developing with Angular React HTML CSS JavaScript <p> <li> <li> <p> Minimum of three 2 years using Git <p> <li> <li> <p> Excellent verbal and written communication skills including technical writing <p> <li> <li> <p> Experience with API Design development Integration and testing Postman Swagger <p> <li> <li> <p> Familiarity with CICD and best practices and tooling Selenium CodeBuild GitHub Actions <p> <li> <ul> <p> <p> <p> <strong> Bonus points for <strong> <p> <ul> <li> <p> Agile with Scrum <p> <li> <li> <p> Experience working with Dockers <p> <li> <li> <p> Bonus points for programming automation and configuration including Python and Python based frameworks such as Django <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Equal Employment Opportunity <strong> <p> <p> It is the policy of the company to provide equal employment opportunity to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law In addition the company will provide reasonable accommodations for qualified individuals with disabilities <p> <p> <p> <p> NOTE This Job Description in no way states or implies that these are the only duties or functions to be performed by the incumbent Personnel are required to follow any other jobrelated instructions and to perform any other jobrelated dutiesfunctions requested by their supervisor <p> <p> <p> <p> <em> Anticipated salary range $115000$155000 Annually <em> <p> <p> <em> Depending on experience and location <em> <p><p>

Senior Machine Learning Engineer

Company: Calendly

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <strong> About the team amp opportunity <strong> <p> <p> Whats so great about working on Calendlys Data Science amp Machine Learning team <p> <p> We make things possible for our customers through innovation in data analytics and AI <p> <p> Why do we need you Well we are looking for a Senior Machine Learning Engineer who will bring the track record of delivering business value through executing handson full machine learning lifecycle You will report to the head of Data Science amp Machine Learning and will be responsible for driving new initiatives using the latest advancements in ML working closely with crossfunctional teams and helping to drive business insights amp growth as well as creating magical experiences for our end customers through innovation We have a product focus and passion for using machine learning to solve realworld problems and understand that being an effective MLE is about collaborating with people as much as it is about writing code You will join a great data team and be an integral part of building new machine learningbased experiences for internal and external customers alike <p> <p> <strong> A day in the life of a Senior Machine Learning Engineer at Calendly <strong> <p> <p> On a typical day <strong> you <strong> will be working on <p> <ul> <li> <p> Working with unique largestructured time series data sets to build and continuously improve innovative machine learning models for Calendly product use cases <p> <li> <li> <p> Working collaboratively with partners including software engineering product managers decision and data scientists to impact the business by understanding and prioritizing requirements for machine learning models <p> <li> <li> <p> Handson developing productionizing and operating machine learning models and pipelines at scale including both batch and realtime use cases <p> <li> <li> <p> Leveraging machine learning cloud services and tools to develop reusable highly differentiating and highperforming machine learning systems enable fast model development lowlatency serving and ease of model quality upkeep <p> <li> <li> <p> Optimizing ML models to meet latency SLAs at the scale of Calendlys production traffic and launch live experiments to evaluate model performance <p> <li> <ul> <p> <strong> What do we need from you <strong> <p> <ul> <li> <p> 5+ years of industry experience in applied Machine Learning inclusive MS or PhD in relevant fields <p> <li> <li> <p> Deep and demonstrated ability to traverse the full spectrum of ML life cycle EDA feature engineering data visualization feature and algorithm selection model experimentation model training and validation model serving monitoring and retraining <p> <li> <li> <p> Develop and implement advanced statistical and ML models to uncover patterns trends and predictions Ex revenue forecasting churn analysis personalization and recommendation anomaly detection natural language processing <p> <li> <li> <p> Consistent record of efficiently implementing ML models using a managed service VertexAI Sagemaker for high traffic low latency large data applications that produced substantial impact on the end users <p> <li> <li> <p> Deep understanding of the the foundation models open source ecosystem model finetuning prompt engineering etc <p> <li> <li> <p> Strong programming Python Scala Java SQL etc and data engineering skills <p> <li> <li> <p> Proficiency in ML frameworks such as Keras Tensorflow and PyTorch in that order of importance and ETL and ML workflow frameworks like Apache Spark Beam Airflow and VertexAI <p> <li> <li> <p> Deep experience working with time series data and related machine learning problems working knowledge of semantic search and embeddings <p> <li> <li> <p> Familiarity with RetrievalAugmented Generation techniques to improve content quality orchestration framework such as Langhcain or Microsoft Semantic kernel <p> <li> <li> <p> The ability to recognize when to seek assistance and willing to learn whatever is needed to get the job done ideally you have some research experience <p> <li> <li> <p> You have strong verbal and written communication skills and the ability to communicate complex technical concepts to both technical and business stakeholders <p> <li> <li> <p> You are comfortable working remotely and with enabling tools like Slack Confluence etc <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <p> <strong> Whats in it for you <strong> <p> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a fantastic time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional journey <p> <p> <strong> Our Hiring Process <strong> <p> <p> We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> <p> <p> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>

Psychologist

Company: Sword Health

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Sword Health is on a mission to free two billion people from pain as the worlds first and only endtoend platform to predict prevent and treat pain <p> <p> <p> <p> Delivering a 62 reduction in pain and a 60 reduction in surgery intent at Sword we are using technology to save millions for our 2500+ enterprise clients across three continents Today we hold the majority of industry patents win 70 of competitive evaluations and have raised more than $300 million from top venture firms like Founders Fund General Catalyst and Khosla Ventures <p> <p> <p> <p> Recognized as a Forbes Best Startup Employer in 2023 this award highlights our focus on being a destination for the best and brightest talent Not only have we experienced unprecedented growth since our market debut in 2020 but weve also created a remarkable mission and valuedriven environment that is loved by our growing team With a recent valuation of $2 billion we are in a phase of hyper growth and expansion and were looking for individuals with passion commitment and energy to help us scale our impact <p> <p> <p> <p> Joining Sword Health means committing to a set of core values chief amongst them to do it for the patients every day and to always deliver more than expected on behalf of our members and clients <p> <p> <p> <p> This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ and growing talented colleagues spanning two continents Your charge To help us build a painfree world powered by technology enhanced by people accessible to all <p> <p> <p> <p> <strong> Parttime Psychologist with Sleep Disturbances experience <strong> <p> <p> <p> <p> We are seeking a dedicated and qualified Psychologist to join our team The ideal candidate will hold a doctoral degree in psychology possess a mental health certification and has experience with sleep disturbances As a psychologist you will play a critical role in improving the health and wellbeing of our members through mental health screenings and education Additionally you will contribute to the development and management of our mental health related content including written video and audio materials <p> <p> <p> <p> <p> <p> <strong> What you will be doing <strong> <p> <ul> <li> <p> <strong> Member Care Treatment <strong> <p> <li> <li> <p> Conduct individual assessments and evaluations <p> <li> <li> <p> Support members with mental health concerns through guidance and evidencebased interventions <p> <li> <li> <p> Monitor and document member progress adjusting interventions accordingly <p> <li> <li> <p> Offer crisis intervention and support as needed <p> <li> <ul> <ul> <li> <p> <strong> Content Creation and Curation <strong> <p> <li> <li> <p> Create and curate written video and audio content related to mental health and psychological wellbeing <p> <li> <li> <p> Develop materials that can be used for educational purposes both internally and externally <p> <li> <li> <p> Collaborate with the marketing and communication teams to promote mental healthrelated content <p> <li> <li> <p> Ensure content is accurate evidencebased and accessible to a diverse audience <p> <li> <li> <p> Participate in content planning brainstorming and strategy meetings <p> <li> <li> <p> Provide guidance on incorporating healthy habits to support mental wellbeing <p> <li> <ul> <ul> <li> <p> <strong> Collaboration <strong> <p> <li> <li> <p> Collaborate with other healthcare professionals including dietitians and physicians to provide comprehensive care to members <p> <li> <ul> <p> <p> <p> <strong> What you will need <strong> <p> <ul> <li> <p> PhDPsyD in clinical or counseling psychology from an accredited graduate program <p> <li> <li> <p> Commitment to providing evidence based treatments CBT DBT ACT etc <p> <li> <li> <p> Experience working with patients with Sleep Disturbances <p> <li> <li> <p> Valid and unrestricted state licensure <p> <li> <li> <p> Digital delivery experience is a plus <p> <li> <li> <p> Ongoing maintenance of professional licensure and certification <p> <li> <li> <p> Minimum of 5 years of experience providing diagnostic assessment and therapy services to individuals across the age spectrum from youth to adulthood <p> <li> <li> <p> Excellent communication skills both written and verbal <p> <li> <li> <p> Ability to commit to 10 hours per week <p> <li> <li> <p> Empathetic and compassionate approach to client care <p> <li> <li> <p> Ability to work collaboratively in a teambased environment <p> <li> <li> <p> Proficiency in creating written audio and video content is a plus <p> <li> <ul> <p> <p> <p> <p> <p> <strong> <u> US Sword Benefits <u> <strong> <p> <p> <em> Eligibility for Essential benefits Fulltime employees regularly working 25+ hours per week <em> <p> <p> Comprehensive health dental and vision insurance <p> <p> Equity Shares <p> <p> 401k <p> <p> Discretionary PTO Plan <p> <p> Parental leave <p> <p> <p> <p> <strong> <u> US Sword Perks <u> <strong> <p> <p> Flexible working hours <p> <p> Remotefirst Company <p> <p> Internet Stipend for remote working <p> <p> Paid Company Holidays <p> <p> Free Digital Therapist for you and your family <p> <p> <p> <p> <strong> <u> Portugal Sword Benefits <u> <strong> <p> <p> Health dental and vision Insurance <p> <p> Meal Allowance <p> <p> Equity Shares <p> <p> <p> <p> <strong> <u> Portugal Sword Perks <u> <strong> <p> <p> Remote Work Allowance <p> <p> Flexible working hours <p> <p> Work from home <p> <p> Unlimited Vacation <p> <p> Snacks and Beverages <p> <p> English Class <p> <p> Unlimited access to Coursera Learning Platform <p> <p> <p> <p> <p> <p> <strong> <em> US Applicants Only Applicants must have a legal right to work in the United States and immigration or work visa sponsorship will not be provided <em> <strong> <p> <p> <p> <p> <em> SWORD Health which includes SWORD Health Inc and Sword Health Professionals consisting of Sword Health Care Providers PA SWORD Health Care Providers of NJ PC SWORD Health Care Physical Therapy Providers of CA PC complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age Ancestry Color Citizenship Gender Gender expression Gender identity Gender information Marital status Medical condition National origin Physical or mental disability Pregnancy Race Religion Caste Sexual orientation and Veteran status <em> <p><p>

Group Product Manager - Funding

Company: Kraken

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <strong> Proof of work <strong> <strong> The team <strong> The Funding Product Portfolio team is responsible for building worldclass fiat funding and crypto onramp deposits and offramp withdrawals experiences Whether its acting as a bridge between traditional finance and crypto fiat funding or as a onramp for clients to decentralized finance crypto funding our vision is to provide clients with a funding experience that is so easy and intuitive that the friction to get up and running with Kraken product feels nonexistent <p> <p> <strong> The opportunity <strong> <p> <ul> <li> <p> Manage a high performing team of Product Managers within Funding deploying a diverse set of people management techniques to achieve savage levels of accountability while building a culture of openness collaboration sticktoitiveness and career growth <p> <li> <li> <p> Champion a culture of outcomes over activity where we default to proving the value of our work either quantitatively or qualitatively over an assumption of value <p> <li> <li> <p> Evangelize the asymmetric benefits of experimentation creating an environment bordering on religion where we take calculated risks on twoway door decisions knowing that we will learn a lot of lessons on what doesnt work <p> <li> <li> <p> Create and communicate the overall product strategy roadmap and business plan for Funding ensuring that stakeholders across the company are aligned with the direction and up to date on progress <p> <li> <li> <p> Build a high trust culture with the Funding Engineering and Design teams creating a symbiotic relationship where everything we do is positive sum for one another and our clients <p> <li> <li> <p> Collaborate proactively with crossfunctional stakeholders Product Support Operations etc to empower our teams success as well as other departments success <p> <li> <li> <p> Establish goals metrics and KPIs so that you can thoroughly understand the performance of our products and team over time <p> <li> <li> <p> Implement valueadded process improvements within and outside the team without letting the process become The Thing <p> <li> <ul> <p> <strong> Skills you should HODL <strong> <p> <ul> <li> <p> Interest and alignment in Krakens mission to accelerate the global adoption of crypto so that everyone can achieve true financial freedom and inclusion <p> <li> <li> <p> 6+ years experience working on funding related products including 4+ years experience leading high performing product teams <p> <li> <li> <p> Demonstrated experience delivering endtoend clientfacing funding solutions ideally both fiat funding and crypto <p> <li> <li> <p> Adept at qualitative and quantitative analysis knowing when to favor anecdote over data and vice versa <p> <li> <li> <p> Mastery at stakeholder management and conflict resolution comfortable interacting with diverse personalities and skills <p> <li> <li> <p> Macrotomicro versatility strategic big picture mindset coupled with a keen attention to detail and ability to dive deep and understand micro interactions <p> <li> <li> <p> Outstanding organizational and communication skills and the ability to balance competingcontradictory priorities <p> <li> <li> <p> Exceptional communication and presentation skills <p> <li> <ul> <p> LIRemote LIJH2 <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>

Technical Support Specialist - Government

Company: Relativity

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working within their product vertical to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements You will inform management of important issues regarding personnel performance client perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> The working hours are MondayFriday with a 9hour shift ranging from 1pm12am Central US United States Time <p> <p> <p> <p> Due to specific client contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to client questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to clients during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Is flexible to work a 9hour MondayFriday shift ranging from 1pm12am CST with a 1hour meal break oncall schedule or other time frames specified by management <p> <li> <li> <p> Able to work a 9hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <p> <li> <li> <p> Obtain Public Trust clearance within the defined timeline provided by management <p> <li> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Clientfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting clients as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>

Senior UX Designer

Company: Renaissance

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> When you join Renaissance® you join a global leader in preK12 education technology Renaissances solutions help educators analyze customize and plan personalized learning paths for students allowing time for what matterscreating energizing learning experiences in the classroom <p> <p> Our fiercely passionate employees and educational partners have helped drive phenomenal student growth with Renaissance solutions being used in over onethird of US schools and in more than 100 countries worldwide <p> <p> Every day we are connected to our mission by exemplifying our values trust each other win together strive for the best own our actions and grow and evolve <p> <p> <p> <h2> Job Description <h2> <p> Our Senior UX Designer will collaborate with UX researchers product owners product managers and engineers to design usable accessible and intuitive solutions You will join an established team of UX designers researchers writers and accessibility pros in delivering experiences that help educators see every student and students achieve their goals <p> <p> This important work brings our mission to accelerate learning to life by empathizing with the needs and behaviors of students and educators and innovating solutions for them through design <p> <p> <strong> In this role the Senior UX Designer <strong> <p> <ul> <li> <p> Partners with design engineering and product management team members in the execution and delivery of successful products and services using a customerfocused iterative design process <p> <li> <li> <p> Contributes to planning and estimating work individually and for the team and participates in broader work stream coordination and expectation setting <p> <li> <li> <p> Creates highquality deliverables and executes based on UX goals and priorities without prescriptive guidance or direction managing hisher own work to a larger schedule <p> <li> <li> <p> Works with the UX researchers to identify and recommend the best methods to answer product questions creates prototypes and other artifacts to facilitate the research sessions and iterates on designs based on research insights <p> <li> <li> <p> Proactively leverages fosters and extends the use of established UX techniques templates presentations and assets in the creation of UX analysis solutions and materials <p> <li> <li> <p> Contributes to the adaptation of Renaissance UX tools methodology and software and proposes new solutions or optimizes existing ones <p> <li> <li> <p> Works collaboratively and communicates effectively with peers and managers <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <p> <strong> For this Senior UX Designer role you should have <strong> <p> <ul> <li> <p> <strong> An attached portfolio to be submitted with the application <strong> <p> <li> <li> <p> 57 years of experience designing interactive experiences from discovery to execution in a webbased software environment and the ability to share prior design work examples <p> <li> <li> <p> A passion for solving complex problems for educators and students and a knack for collaboration within and across teams <p> <li> <ul> <p> <strong> Technical Skills <strong> <p> <ul> <li> <p> Strong expertise in common design software tools such as Figma preferred or Axure <p> <li> <li> <p> Strong understanding of design research methods to uncover customer insights <p> <li> <li> <p> Experience with resources such as component libraries repositories and internal communication tools <p> <li> <li> <p> Experience in an Agile environment or juggling multiple projects deadlines teams andor products <p> <li> <li> <p> General awareness of technology mediums Javascript HTMLCSS etc to facilitate productive collaboration with frontend engineers <p> <li> <ul> <p> <strong> Bonus Points For <strong> <p> <ul> <li> <p> Experience in EdTech or K12 Education <p> <li> <li> <p> Fluency in other languages especially Spanish <p> <li> <li> <p> Familiarity with frontend frameworks Vue React etc <p> <li> <li> <p> A degree in HumanComputer Interaction Design Information Architecture Human Factors Psychology Cognitive Science or related field or equivalent projectportfolio experience <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> All your information will be kept confidential according to EEO guidelines <p> <p> Salary Range $90400 to $124400 This range is based on national market data and may vary by location <p> <p> <strong> Benefits <strong> <p> <ul> <li> <p> World Class Health Benefits Medical Prescription Dental Vision Telehealth <p> <li> <li> <p> Health Savings and Flexible Spending Accounts <p> <li> <li> <p> 401k and Roth 401k with company match <p> <li> <li> <p> Paid Vacation and Sick Time Off <p> <li> <li> <p> 12 Paid Holidays <p> <li> <li> <p> Parental Leave 20 total weeks with 14 weeks paid amp Milk Stork program <p> <li> <li> <p> Tuition Reimbursement <p> <li> <li> <p> Life amp Disability Insurance <p> <li> <li> <p> Wellbeing and Employee Assistance Programs <p> <li> <ul> <p> Frequently cited statistics show that some women underrepresented individuals protected veterans and individuals with disabilities may only apply to roles if they meet 100 of the qualifications At Renaissance we encourage all applications Roles evolve over time especially with innovation and you may be just the person we need for the future <p> <p> EQUAL OPPORTUNITY EMPLOYER <p> <p> Renaissance is an equal opportunity employer and does not discriminate with respect to any term condition or privilege of employment based on race color religion sex sexual orientation gender identity or expression age disability military or veteran status marital status or status of an individual in any group or class protected by applicable federal state or local law <p> <p> REASONABLE ACCOMMODATIONS <p> <p> Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws If accommodation is needed to participate in the job application or interview process please contact Talent Acquisition <p> <p> EMPLOYMENT AUTHORIZATION <p> <p> Applicants must be authorized to work for any employer in the United States We are unable to sponsor or take over sponsorship of an employment Visa at this time <p> <p> <p> <p> For information about Renaissance visit httpswwwrenaissancecom <p><p>

Email Production Coordinator (Election Cycle 2024)

Company: MissionWired

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> At MissionWired we help our partners create revolutionary fundraising strategies that advance their mission change our country and have a positive impact on the world <p> <p> <p> <p> MissionWired is the only wholly integrated direct marketing agency for nonprofits and Democratic organizations We help our partners tell big ambitious stories that invite their supporters into communities to raise missionchanging revenue Our results are unrivaled having converted more than $31 billion in donations to the worlds most trusted philanthropies and groundbreaking campaigns We do it over email and SMS in the mail across social media everywhere We dont think in terms of channels were singleminded in pursuit of your success <p> <p> <p> <p> Were innovative progressobsessed dogooders who care deeply about social change and continuing to push the limits on what we can accomplish together Weve brought strategies to life for nonprofit organizations working around the world including Sandy Hook Promise Human Rights Watch The Humane Society of the US Save the Children and Friends of the Earth as well as progressive political organizations campaigns and candidates like President Bidens reelection campaign and the Democratic Senatorial Campaign Committee DSCC Each cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot <p> <p> <p> <p> Were an equalopportunity employer and take seriously our commitment to equality and equity Our efforts to be inclusive and create opportunity dont end when someone joins us they begin <p> <p> <p> <p> Weve set our sights on changing the world through our work and with our clients and representation is at the foundation of what we do We know that diversity of thought and background makes us stronger Thats why were committed to building and maintaining a diverse community <p> <p> <p> <p> Every new team member broadens our perspective and allows us to think bigger Well be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come stay and push the boundaries of whats possible <p> <p> <p> <p> <strong> Overview <strong> We are looking for an Email Production Coordinator ready to throw their digital skills behind electing Democrats in 2024 combating climate change and other worldchanging initiatives Youll be adding firepower to our digital production team in coding topnotch emails and webpages building digital user journeys and crunching email and advertisement response data playing a crucial role in online advocacy fundraising social media and list growth strategy And youll be doing it for some of the biggest names in the progressive movement Join us and lets GO <p> <p> <p> <p> <p> <p> <strong> You will be responsible for <strong> <p> <ul> <li> <p> Coding and sending missioncritical emails that raise money and promote social change <p> <li> <li> <p> Building digital user journeys that raise awareness and bring about change for pressing social environmental and political issues <p> <li> <li> <p> Working alongside a team to tackle dataanalytics projects and crunch numbers that will inform strategy and identify new ways to innovate and push forward our tech tools and approaches and <p> <li> <li> <p> Paying close attention to detail and ensuring strong quality and great user experience for our clients audiences <p> <li> <ul> <p> <p> <p> <strong> Musthave qualifications <strong> <p> <ul> <li> <p> Up to 3 years experience including past internships and parttime work <p> <li> <li> <p> Initiative and good judgment to resolve issues <p> <li> <li> <p> Ability to work closely and cohesively with various teams and stakeholders <p> <li> <li> <p> Experience coding in HTML and CSS as it pertains to either email or web and <p> <li> <li> <p> Experience working with Excel or other spreadsheet or dataprocessing software <p> <li> <ul> <p> <p> <p> <strong> Nicetohave qualifications <strong> <p> <ul> <li> <p> Experience building and sending emails in a mass emailing system for example Mailchimp EveryActionNGP ActionKit Luminate Acoustic FKA IBM Marketing Cloud or Silverpop Salesforce Marketing Cloud or Pardot or other platforms <p> <li> <li> <p> Experience implementing Google Marketing Platform tools ie Analytics Optimize ECommerce and Tag Manager <p> <li> <li> <p> Experience implementing digital advertising tracking eg Facebook or Twitter pixels <p> <li> <li> <p> Ability andor willingness to work MSTPST hours <p> <li> <li> <p> Experience setting up digital user experience tests eg email AB tests and <p> <li> <li> <p> Familiarity with SQL or Python <p> <li> <ul> <p> <p> <p> <p> <p> Salary range for this role is $50000 to $60000 per year depending on experience This is a temporary salaried and benefitseligible position for a limited period ending no later than January 15 2024 <p> <p> <p> <p> <strong> <u> Location <u> <strong> <p> <p> We are currently working remotely with no return to office date Applicants may reside in the following states AZ CT DC FL GA IL IN LA MA MD MN MO NC NH NJ NM OR PA SC TX VA and WI Due to FL legislation MissionWired is required to participate in <a class=fontbold underline fontbold underline postingslink href=httpsdrivegooglecomfiled1cND6OtjyqgiaCvzlEIGQt37qAVsWyviewusp=sharing rel=noopener noreferrer nofollow target=blank> everify <a> <p> <p> <p> <p> Supporting your team on some nights and weekends as we approach highvolume times such as elections may be required <p> <p> <p> <p> <strong> <u> Benefits <u> <strong> <p> <p> 100 employerpaid premiums for platinumlevel medical plan on a national health care network <p> <p> 100 employerpaid life insurance and short term disability <p> <p> 50 employerpaid vision and dental insurance <p> <p> 401k with 3 employer contribution <p> <p> 17 vacation days in addition to 12 paid holidays sick days bereavement leave and a volunteer day off <p> <p> Paid parental leave at 100 of your salary <p> <p> Financial support for reproductive and transgender care <p> <p> Flexible telecommute and remote work policies <p> <p> Company issued Mac products for home offices <p> <p> Cell phone service reimbursement meal and rideshare reimbursement and other perks available <p> <p> <p> <p> <em> If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications consider applying anyway Wed love to hear from you <em> <p><p>

Developer Relations Manager

Company: 1Password

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> We are seeking a passionate and dynamic Developer Relations Manager to join our Community Engagement Team As a Developer Relations Manager you will play a pivotal role in expanding our developer community fostering relationships advocating for our platform and driving community engagement initiatives You will collaborate closely with internal teams to ensure developers have the resources support and guidance they need to succeed with 1Password within their daily workflows <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Experienced developer who is up to date with latest dev ecosystems and practices including developer tools eg GitHub Actions Docker Postman VScode etc popular programming languages Go Python Javascript etc and a good understanding of the challenges of getting code to production DevOps <p> <li> <li> <p> Passion for 1Password and a genuine interest in the security space <p> <li> <li> <p> Proven experience in developer relations developer advocacy or a related role within the technology industry <p> <li> <li> <p> You feel energized in connecting with people virtually and in person the thought of leading a meetup or attending a conference and engaging with different stakeholders excites you <p> <li> <li> <p> A strong communicator writer and public speaker Being successful in this role will require you to excel at both internal and external communication You love explaining technical concepts to a diverse audience <p> <li> <li> <p> Passion about being a community and customer advocate You understand why customer voices are so important <p> <li> <li> <p> You are ambitious and self driven you love the idea of building on something new and have the flexibility to adapt quickly as priorities shift <p> <li> <li> <p> Solid understanding of cross departmental functions including Marketing Technology and Product <p> <li> <li> <p> Experience working with various online community platforms and tools <p> <li> <li> <p> You are an organized master multitasker someone who knows how to set goals prioritize and maintain focus when it comes to deadlines <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Build and maintain relationships with developers partners and industry leaders to drive adoption and collaboration within our Developer Community You will act as a key champion and bridge between our developer community and the 1Password team maintaining both interests to drive towards strengthening our community offering <p> <li> <li> <p> Support community building efforts through content creation speaking opportunities and the development of new partnerships within the developer space <p> <li> <li> <p> Create technical content demos videos blogs tutorials workshops webinars conference presentations CFPs etc to educate and empower developers to build with 1Password <p> <li> <li> <p> Represent 1Password at community and customer engagements including meetups conferences and other events <p> <li> <li> <p> Working with the Developer Community Manager you will monitor our communities like Reddit Mastodon and Slack to identify trends that support the creation of new content targeted to drive engagement <p> <li> <li> <p> Collect and communicate developer feedback for product improvement collaborate with our Product and Engineering teams to advocate for developer needs <p> <li> <li> <p> Play an important role in the coordination of launches for our product updates and improvements collaborating with our Marketing and Product Marketing teams <p> <li> <li> <p> Analyze developer engagement metrics on key projects and report to stakeholders to track efficacy <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $82000 USD and $112000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $82000 CAD and $112000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>

Frequently Asked Questions

What are the typical salary ranges for US Citizenship roles at different seniority levels?
Entry‑level analysts earn $45,000–$60,000 annually, mid‑level policy specialists earn $60,000–$80,000, senior attorneys or program managers earn $80,000–$110,000, and director‑level positions reach $110,000–$150,000, all reflected in the federal General Schedule (GS‑9 to GS‑13) and comparable private‑sector scales.
What skills and certifications are essential for a career in US Citizenship?
Candidates need deep knowledge of the Immigration and Nationality Act, USCIS regulations, and NVC procedures. Proficiency in case‑management platforms (e.g., Visaflow, CaseWare) and data‑analysis tools (Excel, Power BI) is critical. Certifications such as USCIS Certified Immigration Officer, Certified Immigration Consultant (CIC), or a J.D. with a focus on immigration law bolster credibility and open doors to higher‑level roles.
Is remote work possible for US Citizenship professionals?
Many federal agencies offer hybrid arrangements for roles like Visa Program Analyst or Policy Advisor, allowing 2–3 days onsite. Private firms such as immigration law practices and nonprofit advocacy groups increasingly provide fully remote positions, especially for policy research, grant writing, and compliance monitoring, as long as secure communication protocols are followed.
What does a typical career progression look like in the US Citizenship sector?
A common trajectory starts with an entry‑level compliance or analyst role, advances to senior policy specialist or program manager after 3–5 years, then to deputy director or chief of staff positions, and ultimately to director or chief policy officer at DHS, a federal agency, or a major immigration consultancy. Advanced degrees (LL.M., M.A. in Public Policy) and leadership training accelerate promotion.
What industry trends are shaping US Citizenship careers today?
Key trends include the use of AI for visa eligibility screening, increased federal investment in border technology, expanded pathways for skilled worker visas, and a growing emphasis on data‑driven policy evaluation. The Citizenship Renewal Act’s digital application platform is also creating demand for cybersecurity‑savvy policy analysts and grant managers.

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