Vision Insurance Jobs in Minneapolis, MN

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Customer Support Associate

Company: Alarm.com

Location: Minneapolis–Saint Paul, MN

Posted Mar 13, 2024

<p>Do you have a passion for providing exceptional customer service and solving complex problems Do you enjoy troubleshooting technology If you answered yes we are looking for you to join our Alarmcom contact center In this role you will provide phonebased technical support for our dealers by helping them ensure devices in end users homes and businesses are functioning properly<p> <p>Prior technical knowledge is not required however technical curiosity and a willingness to learn are key to your success in the role In fact candidates without previous technical support experience are strongly encouraged to apply we see great success in candidates coming from retail food service and hospitality industries that are looking to make a career change <p> <p>RESPONSIBILITIES<p> <ul><li>Provide exceptional phonebased customer support regarding Alarmcom products and services<li> <li>Be inquisitive logical and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions<li> <li>You must be a positive and proactive problemsolver with the ability to think on your feet while providing excellent customer service<li> <li>Share knowledge within the team via documentation ongoing training and participation in lab exercises and product testing<li> <li>Collaborate with other team members to ensure ongoing improvements in quality and service<li> <li>Have fun in a stimulating and fastpaced environment in which youll never be bored and youre constantly learning<li> <li>Other duties as assigned<li> <ul><p>In joining the technical support team you will learn about<p> <ul><li>Alarmcoms products services and devices by participating in extensive inhouse training sessions and having handson experience in setting up a complete Alarmcom system<li> <li>The security industry Alarmcoms business model marketing strategies and how we work together with the dealers<li> <ul><p>CUSTOMER SUPPORT ASSOCIATE REQUIREMENTS<p> <ul><li>Strong customer service orientation and disposition<li> <li>Interest in technology although prior related technology expertise is not required<li> <li>Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern<li> <li>Demonstrated experience with logical thinking and problem solving<li> <li>Strong technical aptitude and computer skills eg Webbased applications Mobile applications Excel Word<li> <li>Excellent written and verbal communication skills fluency in Spanish French or Portuguese is a plus<li> <li>A selfstarter who is able to operate independently within a team environment<li> <li>Bachelors Degree preferred<li> <li>Phonebased support skills preferred<li> <li><span>This is a hybrid position that requires you to work inperson from our Bloomington MN offices 3 daysweek during training and 2 daysweek following successful completion of your training<span><li> <ul><p>WHY WORK FOR ALARMCOM<p> <ul><li>While providing unprecedented service our team also focuses on making work fun No matter what your interests are you will find likeminded people at Alarmcom You can be a part of our amazing community that includes monthly game nights DampD Azul Splendor nerf wars during the workday themed potlucks group outings trivia nights and countless other activities We even have a casual environment yes you really can wear jeans to work every day<li> <li>Collaborate with outstanding people We hire only the best Our quality standards are high and our employees enjoy working alongside other high achievers<li> <li>Make an immediate impact New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks You are empowered to perform as soon as you join the Alarmcom team<li> <li>Gain well rounded experience Alarmcom offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business<li> <li>Work with latest technologies As we continue to lead the industry we require expertise across a broad spectrum of technologies including short and longrange wireless communication video surveillance lighting and HVAC automation web development and backend application development and hosting<li> <li>Focus on fun Alarmcom places high value on our team culture We even have a committee dedicated to hosting a standout holiday party happy hours and other social events<li> <ul><p>COMPANY INFORMATION<p> <p>Alarmcom is the leading cloudbased platform for smart security and the Internet of Things More than 76 million home and business owners depend on our solutions every day to make their properties safer smarter and more efficient And every day were innovating new technologies in rapidly evolving spaces including AI video analytics facial recognition machine learning energy analytics and more Were seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them <p> <p>For more information please visit <strong>wwwalarmcom<strong><p> <p>COMPANY BENEFITS<p> <p>Alarmcom offers competitive pay and benefits inclusive of subsidized medical plan options an HSA with generous company contribution a 401k with employer match and paid holidays wellness time and vacation increasing with tenure Paid maternity and bonding leave companypaid disability and life insurance FSAs wellbeing resources and activities and a casual dress work environment are also part of our outstanding total rewards package<p> <p>Alarmcom is an Equal Opportunity Employer<p> <p>In connection with your application we collect information that identifies reasonably relates to or describes you Personal Information The categories of Personal Information that we may collect include your name governmentissued identification numbers email address mailing address other contact information emergency contact information employment history educational history criminal record and demographic information We collect and use those categories of Personal Information about you for human resources and other business management purposes including identifying and evaluating you as a candidate for potential or future employment or future positions recordkeeping in relation to recruiting and hiring conducting criminal background checks as permitted by law conducting analytics and ensuring compliance with applicable legal requirements and Company policies<p> <p><strong>Notice To Third Party Agencies<strong><p> <p>Alarmcom understands the value of professional recruiting services However we are not accepting resumes from recruiters or employment agencies for this position In the event we receive a resume or candidate referral for this position from a thirdparty recruiter or agency without a previously signed agreement we reserve the right to pursue and hire those candidates without any financial obligation to you <strong>If you are interested in working with <strong><strong>Alarmcom<strong><strong> please email your company information and standard agreement to<strong> RecruitingPartnershipsAlarmcom<strong><strong><p> <p>JR100710<p> <p>LIKM1<p> <p>LIOnsite<p>

Director - App Development

Company: Ameriprise Financial Services, LLC

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p>Provide strategic and operational leadership in the design and development of the companys quantitative technology platform for asset management Work closely with the business to effectively translate business strategy and objectives into technological capability with a focus on computational capabilities effective data access patterns portfolio analysis and results visualization tooling portfolio management and quantitative research productivity reproducible workflows and robust processes to deploy and reliably support the models and applications Collaborate with Enterprise Architecture to assure technological compatibility and compliance with the architectural road map and bestpractices Drive strategy and manage on and offshore resources both internal and vendor provided to ensure best in class solutions that are scalable extensible cost effective and market leading <p> <p><b>Key Responsibilities<b> <p> <ul><li>Provide strategic direction and daytoday leadership to a highly technical team of employees and contractors Develop and maintain a high performing team through effective hiring coaching and rigorous performancetalent management processes Influence and implement a resource strategy internal versus vendor based on business need scope of work cost and skill requirements Foster a collaborative and resultsoriented team environment where resources are empowered and accountable and focused on business needs<li> <li>Collaborate with the business to understand business strategy and needs customer needs and market trends Collaborate with architecture and leadership on design of a supporting technology strategy including a multiyear road map that aligns with architectural design plan and standards Provide cost and feasibility analysis to support and gain strategy approval Implement and drive strategy Oversee annual asset health and security assessments and incorporate output into the development strategy<li> <li>Ensure that solution design and delivery meet business requirements and expectations regarding cost schedule and scope Deliver operational excellence through development formal release schedules and release management processes service level agreements SLAs problem resolution through system monitoring and change management Effectively oversee multiple projects simultaneously<li> <li>Collaborate with the enterprise procurement team to ensure appropriate procurement processes are followed and to assist in effective management of vendor relationships Partner with vendor partners to ensure all on and offshore resources are of appropriate skill set Ameriprise preferred methodologies are followed output meets quality standards and established SLAs are met<li> <li>Strategically plan and prioritize softwaresolution releases within planned release schedules based on enterprise business strategy business and technology need and impact while assuring appropriate scope size and impact of releases to end users Effectively plan all design development and testing work to ensure the predetermined release schedule is met<li> <li>Participate in the annual budget and financial planning process for assigned organization technical assets and related projects Participate in and bring subject matter expertise to the prioritization and planning of technology product solutions to meet and maximize the annual investment budget Collaborate with involved teams across the business and with vendor partners to effectively and accurately estimate amount of work and resulting cost associated with project deliverables<li> <li>Champion and ensure compliance with organizational standards practices and methodologies Participate in the design and implementation of new methodologies practices and standards as required Hold teams accountable for following and implementing Software Development Life Cycle SDLC methodology and quality management framework for projects<li> <li>Performs other duties as assigned<li> <ul><p><b>Required Qualifications<b> <p> <ul><li>Bachelors degree or equivalent 4years in Computer Science Engineering MIS or related field or equivalent work experience<li> <li>710 years of relevant experience<li> <li>710+ years of experience in technology andor software development progressing in complexity and responsibility<li> <li>35+ years of leadership experience including demonstrated success delivering business and technical roadmaps by leading technical teams and executing with outsourcedvendor partner environment both on and offshore<li> <li>Technical experience with DevSecOps CICD pipelines Unit testing and performance testing<li> <li>3 5+ years in Agile methodologies<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>Experience participating in the financial planning process departmental andor project <li> <li>Highly effective communication skills that includes the ability to deliver technical information to nontechnical audiences <li> <li>Experience in delivering technical solutions through both vendor on and offshore and employee resources <li> <li>Proven success in the designdelivery of complex bestinclass enterpriselevel software applications<li> <li>23+ Years of managing financial budgets<li> <ul><p><b>About Our Company<b> <p> <p>Were a diversified financial services leader with more than $1 trillion in assets under management and administration Our team of 20000 people in more than 20 countries advise manage and protect the assets and income of more than 2 million individual small business and institutional clients We are a longstanding leader in financial planning and advice a global asset manager and an insurer Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses Ameriprise Financial Services Columbia Threadneedle Investments and RiverSource Insurance and Annuities Here we foster meaningful careers invest in the future and make a difference for clients institutions and communities around the world <p> <p>Ameriprise Financial is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex national origin genetic information age sexual orientation citizenship gender identity disability veteran status marital status family status or any other basis prohibited by law <p> <p><b>FullTimePartTime<b> <p> <p>Full time <p> <p><b>ExemptNonExempt<b> <p> <p>Exempt <p> <p><b>Job Family Group<b> <p> <p>Technology <p> <p><b>Line of Business<b> <p> <p>TECH Technology<p>

Solution Architect, Data Insights

Company: Stoneridge Software

Location: Minneapolis–Saint Paul, MN

Posted Mar 13, 2024

<p>Stoneridge Software began with an idea How can Microsoft implementations be done better After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations Eric Newell Becky Newell and Cody Marshall founded Stoneridge Software As a 2023 Inc Best Workplaces Honoree member of the Microsoft Inner Circle and award winning Microsoft Solutions Partner for Business Applications and Modern Work weve developed a proven process for project delivery a laser focus on longterm support to empower our clients success and a way to enjoy our work with a high degree of integrity We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives Stoneridge Software has cultivated a flexible working environment flexible vacation time paid parental leave continuous learning and development and social wellness initiatives that bring a sense of belonging to all<p> <p> <p> <p>Our team is dedicated to helping customers get it right when it comes to software implementation and technology We play as hard as we work we embrace every opportunity to learn and share our success What are you waiting for Join us <p> <p><br ><p> <p><span>Stoneridge Software is looking for a highly motivated assertive client centric project leader to join our team as a Solution Architect in our Data Insights group This individual will be in a highimpact role helping the Practice Director redefine and implement the future of Stoneridge Softwares Data solutions The Solution Architect will use their passion for people culture and thoughtful communications to guide organizations through their BI Reporting and Analytics journey The Solution Architect will design develop implement and manage enterprisewide solutions that will optimize information access for our clients They will also be responsible for exhibiting best practices and governance and supporting sales and marketing gotomarket initiatives to tactically grow our Data practice <span><p> <p><b>A Day in the Life<b> <p><ul><li>Responsible for the overall solution strategy architecture and development of BIAnalytics offerings for data insights projects<li> <li>Support all phases of BIAnalytics for client projects Discovery Initiation Creation Deploy and transition to Operate as it ties to the Stoneridge proven processes<li> <li>Customize the BIAnalytics offerings to meet individual client and project needs<li> <li>Collaborate with Client and Stoneridge project delivery teams to organize the BIAnalytics work effort and drive to results<li> <li>Collaborate with Stoneridge management to establish appropriate capabilitybuilding plans for the delivery team to ensure successful delivery against BI projects<li> <li>Drive strategic transformation initiatives including proactively identifying and solving roadblocks in the process in order to get ahead of changes in our business <li> <li>Help define and exhibit Stoneridge Softwares enterprise data management framework data and tool standards architectures models and governance processes <li> <li>Provide bestpractice recommendations on tools and ISVs for Data initiatives<li> <li>Collaborate and build trust with leaders and Data DevelopersLeads in our Technical Delivery teams<li> <li>Contribute to the project alignment across all departments to ensure a holistic One Stoneridge approach to delivering services with the highest quality and speed to value <li> <li>Participate in prospect discovery to learn customer needs and challenges<li> <li>Participate in the development of customized prospect and client solution demonstrations<li> <li>Present demonstrate and articulate technical solutions in a concise clear and convincing way to both technical and nontechnical audiences <li> <li>Assist with the preparation of Statements of Work with a focus on Scope and estimate as needed<li> <li>Conduct marketing focused webinars for clients and prospects as needed<li> <p><br ><p> <ul><p><b>Preferred Qualifications<b> <p><ul><li>Bachelors Degree in Information Technology Business Computer Science or related field or relative experience<li> <li>5+ years of relative professional experience including Data Architecture specifically designing and implementing Data frameworks<li> <li>5+ years experience leading and motivating project team through various stages of growth and learning development ideally in consulting<li> <li>Proven understanding of data principals and extensive knowledge of data warehousing methodologies data modeling and dealing with big data<li> <li>Experience in architecting designing and implementing solutions in the Microsoft Azure stack using technologies such as Azure Data Factory Data Lake Databricks SQL Server Synapse Analytics Analysis Services and Power BI<li> <li>Experience leading the proof of concept of new architecture solutions to establish the effectiveness of requirements and ability to deliver quickly in order for our clients to keep improving on the speed at which data can be converted to insight and influence business decisions<li> <li>Microsoft Dynamics 365 ERP solutioning experience FampO AX<li> <li>Working knowledge of industryspecific best practices <li> <li>Excellent communication planning and organization skills both within a team and as an individual<li> <li>Strong customer relationship skills <li> <li>Ability to be the trusted voice at the decisionmaking table<li> <li>Ability to establish priorities and work independently <li> <li>Ability to communicate effectively in both spoken and written English<li> <p><br ><p> <p><b>Work Location<b> This position is available on a <b>REMOTE<b> basis in the United States or <b>REMOTE<b> in Canada Alberta British Columbia Manitoba New Brunswick Newfoundland Nova Scotia Ontario Prince Edward Island Saskatchewan<p> <p><br ><p> <p><b>Travel Required <b>Incumbent is expected to periodically meet with client teams across the United States and will be asked to attend industry events from time to time<p> <p><br ><p> <ul><p><b>Health and Wellness<b> <p><ul><li>Medical Insurance premiums for employees paid for by the company<li> <li>Dental Insurance<li> <li>Vision insurance<li> <li>401k contribution program US or RRSP Benefits Canada<li> <li>Life insurance<li> <li>Disability Benefits<li> <li>Paid parental leave<li> <li>Paid flexible time off<li> <li>Paid sick time US or floater days Canada<li> <li>Paid holidays<li> <li>Flexible work schedules<li> <li>Mobileinternet reimbursement<li> <li>Employee and family assistance program<li> <li>Learning and development allowance<li> <li>Employer charitable contribution<li> <li>Social wellness clubs<li> <li>Professional coaching<li> <li>Paid business mileage<li> <li>Home office and wellness allowance US Only<li> <li>HSA contribution US Only<li> <p><br ><p> <ul><p><b>Compensation<b> <p><ul><li>Our philosophy is to provide compensation that is Competitive Equitable and Driven by Performance Various factors impact our pay ranges including market conditions and national salary data To determine competitive salaries within this range we consider candidates skills qualifications and experience These are national ranges inclusive of bonus opportunities and could represent multiple role levels <li> <p><br ><p> <li>US USD $160000 $195000<li> <li>Canada CAD C$130000 C$170000<li> <ul><p> <p><p>We live and breathe our core values <p> <p>Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work<p> <p> <p> <p>They are the fabric of our company and a reflection of our organizational culture Our values are a part of our talent acquisition process how we operate our company and how we partner with our clients We enjoy our work by exhibiting our technical excellence and tenacity while being inherently clientcentric with integrity toward every customer engagement<p> <p> <p> <p>Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status and all the other fascinating characteristics that make us unique Growing the best team is at the center of our strategic plan To be successful in this we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members <p> <p><br ><p> <p>We will comply with local guidelines regarding infectious diseases and vaccine requirements Team members who are required to travel to client sites conferences and events that are not in Stoneridge Software offices must comply with the clients COVID19 policies and procedures or have an approved exemption<p> <p><br ><p> <p><p>

Senior IT Business Analyst

Company: CLA (CliftonLarsonAllen)

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p>CLA is a top 10 national professional services firm where <b>our purpose is to create opportunities<b> every day for our clients our people and our communities through industryfocused wealth advisory digital audit tax consulting and outsourcing services Even with more than 8500 people 130 US locations and a global reach we promise to know you and help you <p> <p>CLA is dedicated to building a culture that invites different beliefs and perspectives to the table so we can truly know and help our clients communities and each other <p> <p>CLA is looking to hire a <b>Senior IT Business Analyst<b> to join our growing Internal IT team <p> <p><b>About the role<b> <p> <p>This role uses knowledge of software and IT for analyzing transforming and finally resolving existing business problems using technology By serving as a liaison between the business stakeholders and implementation teams the technical business analyst plays an integral role in ensuring that technical solutions achieve the business needs <p> <p><b>As a Senior IT Business Analyst you will<b> <p> <p> Business Analysis Applies critical thinking to evaluate information gathered from multiple sources and distinguish what requirements are necessary to solve the presenting problems Translates requirements into productspecific designs and configurations detailed requirement specifications and use cases Delivers timely and highquality functional specifications design documents mockups wireframes business process workflows and related documentation for new development projects andor enhancement and modification requests for Software Engineers Analyzes and documents business processes AsIS future state ToBe and underlying systemsapplications Drives and challenges business users on their assumptions of how they will successfully execute their plans Proactively identifies ways in which system and process changes can improve efficiency of key users customer service accuracy of results andor completeness of data <p> <p> Project Planning Facilitates requirements elicitation sessions with business and IT resources bringing different technological entities together to fix a given problem Takes complete ownership for assigned tasks and timely inform the progress of the projecttask to all stakeholders Ensures that all process and documentation are consistent with best practices and standard software development life cycle Works effectively with vendors to fully scope and estimate initiatives while ensuring that initiatives meet cost scope and timeline objectives and constraints <p> <p> Systems Support Understands core systems applications and technical platforms Performs data analysis to identify data quality issues Documents issues with resolutions and share with team members to improve team productivity Works closely with technical team through design code test and deploy to ensure requirements are clear and any issues are resolved Interacts with Quality Assurance Analysts to design and execute functional integration and regression test plans for new application functionality product releases enhancement and regulatory modifications using business scenarios and use cases <p> <p><b>What you will need<b> <p> <p> 5 years of experience planning facilitating eliciting documenting and managing business functional and technical requirements <p> <p> 3 years of experience interfacing with implementation teams <p> <p> Bachelors degree in related field required combination of education and experience may be considered a degree equivalent <p> <p><b>Technical Competencies<b> <p> <p> Working knowledge of Microsoft Office as well experience with programming software such as R Python Scala Java and SQL <p> <p><b>Our Perks<b> <p> <ul><li>Flexible PTO designed to offer flexible time away for you<li> <li>Up to 12 weeks paid parental leave<li> <li>Paid Volunteer Time Off<li> <li>Mental health coverage<li> <li>Quarterly Wellness stipend<li> <li>Fertility benefits<li> <li>Complete list of benefits here<li> <ul><p>LIMH1 <p> <p>Equal Opportunity Employer AA EmployerMinoritiesWomenProtected VeteransIndividuals with Disabilities <p> <p>Click here to learn about your hiring rights <p> <p><b>Wellness at CLA<b> <p> <p>To support our CLA family members we focus on their physical financial social and emotional wellbeing and offer comprehensive benefit options that include health dental vision 401k and much more <p> <p>To view a complete list of benefits click here<p>

IT Help Desk Analyst

Company: Crossfuze

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<ul><li>Taking initial telephone inquiries and troubleshooting relatively simple hardware software or network problems<li> <li>Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly<li> <li>Document all customer interaction with high attention to detail and accuracy<li> <li>Update all tickets according to Service Level Agreements SLA<li> <li>Understand and follow Crossfuzes Delivery Process incident management problem management and change management<li> <li>Recognizing and escalating more difficult problems<li> <li>Documenting customer impact resolution steps and appropriate priority in accordance with policy and customer requirements<li> <li>Incident management recovery and performance monitoring and reporting with high attention to detail and data accuracy<li> <li>Provide afterhours support for clients shifts may include nights and weekends however there are no oncall responsibilities<li> <li>Other duties as assigned<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Experience in a technical support or customer service role preferred<li> <li>Bachelors degree technical degree or certifications preferred<li> <li>Working knowledge of a variety of technologies including but not limited to Windows 7 Windows 8 Windows 10 desktopnotebook hardware Windows Server and general networking technologies<li> <li>Basic knowledge of email ExchangeOffice 365 Active Directory ITIL and Server hardware<li> <li>Possess an energetic selfstarting mentality with value placed on integrity<li> <li>Ability to work as an effective team member with the Crossfuze team partners and internal staff<li> <li>Strong English communication skills both written and verbal<li> <li>Ability and desire to learn new technologies as mutually defined<li> <li>Ability to prioritize multiple tasks anticipate situations and take quick action<li> <li>Ability to type at a speed of 40 words per minute or faster<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Custom Training amp Development Programs<li> <li>Competitive Paid Time Off Benefits<li> <li>Competitive Salary<li> <li>Healthcare Plan Medical Dental amp Vision<li> <li>401k with Employer Match<li> <li>Life Insurance Basic Voluntary amp ADampD<li> <li>Short Term amp Long Term Disability<li> <ul><p><strong>Equal Employment Opportunity<strong> <p> <p>Our organization will not discriminate against or harass any employee or applicant for employment because of race color creed religion national origin sex sexual orientation gender identity disability age marital status familial status veteran status membership or activity in a local human rights commission status with regard to public assistance or any other legally protected basis in accordance with applicable law<p>

Subrogation Program Leader

Company: Afni, Inc.

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p><strong>Description<strong> <p> <p>Afni is hiring a Subrogation Program Leader who is a middle level management position with the primary responsibility of leading a team of specialists that supports the Auto Insurance Team in order to help meet the organizational and revenue goals of the Subrogation business with accountability in said goal attainment The Subrogation Program Leader ensures adherence to project guidelines updates and implementations watches for trends in Quality or other issues which may need to be addressed serves as the primary liaison for the distribution of project specific information<strong>Position can be hybrid based out of Bloomington or fully remote<strong> <p> <p><strong>What you will be doing<strong> <p> <p><p><ul><li>Works with Senior management to strategize Subrogation goal attainment<li> <li>Educates monitors and develops a team of specialists and support representatives to execute and achieve Afnis performance objectives and individualteam goal attainment<li> <li>Assists in the coordinating and monitoring of the daily workflow to ensure all operational functions are performed in an efficient and timely manner in order meet quality and performance standards<li> <li>Assists in the maintenance compilation and delivery of monthly scorecard reviews for individual team members<li> <li>Answers client questions and requests for information<li> <li>Coordinates ongoing training and development of team members<li> <li>Monitors FNOL and subrogation demand inventory to ensure service level agreements are being met<li> <p><p><ul><p><strong>Requirements<strong> <p> <p><strong>What you will need<strong> <p> <p><p><ul><li>A High School diploma or GED required and two to five years relevant experience preferred<li> <li>Previous supervisory experience of at least 2 years is preferred<li> <li>Strong organizational and time management skills<li> <li>Concise and clear oral and written communication skills<li> <li>Strong leadership and motivational skills<li> <li>Proficiency in Excel Word and Microsoft Outlook is essential<li> <li>Capability to plan organize and manage time efficiently<li> <p><p><ul><p><strong>Referral Program<strong> <p> <p>Did you know we have one of the most lucrative referral programs around Heres how it works <p> <p>For more info on our Buddy Bucks Referral Program watch this video httpswwwyoutubecomwatchv=YS1nZ7w0mmk<p>

Senior Product Manager - Partner Integrations

Company: Calabrio

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p>Calabrios global growth requires strategic product managers who do not settle for statusquo have a fast and unrelenting tenacity to execute and possess an entrepreneurial spirit for creating new innovative secure and reliable integrations that driving value for Calabrio Ccaas partners Calabrio and customers <p> <p>In this role you will own the global multiple partner product relationships and integrations set the vision define the strategy to achieve the vision and manage roadmap activities to deliver Calabrio products to its customers You will work closely with other product managers RampD Sales customer success and integration teams to deliver outcomes that are meaningful for our partners Calabrio and customers With your passion talent and business expertise you can help us create a strategic partnership and robust integrations that bring innovation and differentiation to Calabrios partners ecosystem create market disruption and continue to deliver data to Calabrio Partners workforce product solutions to our customers <p> <p>If you are passionate about being a leader for a global software company and love working in a fastpaced global role solving complex problems and working on leading edge products this is the role for you As a resultsoriented product manager we would love to have you on our global product team to oversee our CCaaS partner integrations to enable Calabrio products <p> <p><strong>What youll be doing <strong> <p> <ul><li>Set the vision growth strategy alignment and development of roadmaps for several CCaaS partners to deliver tangible results drive revenue growth strengthen partner relationships and build robust integrations that deliver value to our customers <li> <li>Create new and enhancing partner Integration for Calabrio by working with partner business stakeholders product management IT and R amp D teams resulting in new revenue growth and customer acquisition <li> <li>Develop and enhance partner product management relationships by working on new business opportunities Sustain and enhance existing enterprise integrations that are reliability performance <li> <li>Engage with Partner product development teams to drive roadmaps deliver partner and customer commitments enhance partner integrations sustain existing integration while prioritizing and balancing vision with functionality costs and solution interdependencies <li> <li>Be a partner integration evangelist and communicate regularly on roadmaps new or update integration releases and any risks with mitigation plan <li> <li>Be analytical in understanding and reporting the partner market competitiveness financials SaaS Software as a Service metrics and drive actions based on analysis <li> <li>Support executive briefings and provide customer and partner support for highimpact qualified opportunities <li> <li>Manage both direct and indirect teams to influence develop and deliver results <li> <li>Be a product expert and participate in customer facing situations trade shows and user conferences <li> <li>Support gotomarket plans including opportunity analysis pipeline analysis market segmentation post launch success metrics outbound marketing requirements and sales enablement by working closely with product marketing sales professional services and support and other teams as needed <li> <li>Operate in an Agile environment based on Design Thinking which focuses on progress vs perfection and iteration vs analysis paralysis with heavy understanding of epics features and user stories storyboards Agile and ownership of the sprinting process <li> <li>Exhibit classic product management skills around identifying market requirements competitive analysis driving differentiation understanding use cases defining value proposition pricing product life cycle management exercising good judgement under pressure setting prioritizations etc <li> <li>Manage Calabrio partner product management relationships and various other partner stakeholders <li> <ul><p><strong>Were looking for <strong> <p> <ul><li>Technical background in development and management of integrations to third party applications and data processing <li> <li>Previous experience as Product Manager including strong leadership and interpersonal skills that deliver results <li> <li>Strong analytical and quantitative skills data and factbased decision <li> <li>Handson experience in strategic planning and business case development <li> <li>A background in the CCaaS industry Contact Center Workforce Enterprise Management <li> <li>Experience with development and implementation of thirdparty Integrations accessing real time and near time via secure APIs to access high volume of data <li> <li>Experience with recording voice and digital contact channels Chat Email Skype Facebook etc <li> <li>Passion for data and work experience in the data sciencetech domain <li> <li>Previous experience with defining networkapplication observability monitoring and alerting <li> <li>A background in customer application migration software tooling <li> <li>A drive for market and competitive research and analysis <li> <li>Experience in creating and presenting presentations to Customers Partners and Calabrio Executives Stakeholders <li> <ul><p><strong>Requirements<strong> <p> <ul><li>3 years Product Manager experience working with OEM product offerings <li> <li>Minimum 5 years of SaaS product management experience<li> <li>Bachelors degree in software engineering and MBA <li> <li>Product or Service commercialization experience pricing contracts<li> <li>Strong leadership and interpersonal skills that deliver results<li> <li>Strong analytical and quantitative skills data and factbased decision<li> <li>Handson experience in strategic planning and business case development <li> <li>Be able to travel up to 5 <li> <ul><p><strong>Benefits<strong> <p> <p><strong>Calabrio People are Open Clear Ambitious Accountable Collaborative Consistent <strong> <p> <p>What we value mostworkplace diversity and ensuring an environment of mutual respect We believe that diversity and inclusion are critical to our success and we are proud to be an equal opportunity employer Our commitment is to continue to keep our people healthy focused and inspire creativity Our team members are offered comprehensive benefits for various life circumstances and needs great opportunities for career development and a balanced worklife to achieve personal and professional success all benefits are subject to eligibility requirements As an Innovator with Purpose youll feel motivated and truly excited to come to work <p> <p><strong>About Calabrio <strong> <p> <p>Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions The scalability of our cloud platform and our AIdriven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization Our solutions are built on an intuitive webbased architecture that positions and accelerates the contact center as an epicenter for customer insight <p> <p><strong>Awards amp Accolades <strong> <p> <p>Calabrio has 300 Global Partners more than 225 million agents and over 7000 customers worldwide Weve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner Forrester and G2 Crowd as a leader and visionary Thanks to the hard work and dedication of every Calabrio team member we have been recognized by the Star Tribune Top Workplace for 9 years in a row a 2022 certified Great Place to Work UK named one of BCs Top Employers for 2023 and recognized as a top 50 fastgrowth company by MinneapolisSt Paul Business Journal <p> <p>Calabrio celebrates and fosters a culture that thrives on diversity We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind We provide employees with a work environment free of discrimination and harassment All employment decisions at Calabrio are based on business needs job requirements and individual qualifications without regard to race color religion sex sexual orientation gender identity national origin veteran or disability status parental status or any other status protected by the laws or regulations in the locations where we operate We celebrate the gt40 nationalities of team members that contribute to our success<p>

Sr. Product Manager

Company: Trimble Inc.

Location: Minneapolis–Saint Paul, MN

Posted Mar 13, 2024

<p><b>Your Title <b>Sr Product Manager <p> <p><b>Job Location <b>Remote United States <p> <p><b>Our Department <b>Transportation <p> <p><b>What You Will Do<b> <p> <p>Video and Safety Analytics is a cornerstone offering of the mobility business With increased overall consumerism and emphasis to deliver goods faster in the market we see more scrutiny around the safety of Carriers operations which not only ensures the safety of the public at large but also the safety of the professional drivers that represent the heartbeat of the entire industry <p> <p>This role will encompass all solutions centered around the Safety Manager Advisor persona ranging from company and driver safety programs to Trimbles flagship Video Intelligence solution <p> <ul><li>Collaborate with crossfunctional teams including engineering design marketing sales and customer support to define product roadmaps prioritize features and ensure successful product launches<li> <li>Develop high level initiatives that support the Video and Safety Analytics product area objectives and define corresponding Epics Features to achieve said initiatives<li> <li>Create product plans to solve market problems through market and product requirements definition product positioning and development of user personas<li> <li>Define KPIs and success metrics to measure the performance of the delivered products<li> <li>Define and execute gotomarket strategies including positioning pricing messaging and promotional activities to drive product adoption and revenue growth<li> <li>Conduct marketuser research and competitive analysis with the help of Marketing Sales and UX to identify market trends and create opportunities for product innovation and differentiation<li> <li>Create product budgets and resource allocation justifications to ensure successful product delivery<li> <li>Support the direct and indirect channels with market and product expertise through presentations demos strategic sales calls events conferences trade shows webinars<li> <li>Foster a collaborative and inclusive work environment promoting teamwork transparency and a customerfocused culture<li> <li>Stay updated on industry trends emerging technologies and best practices in product management<li> <ul><p><b>What Skills amp Experience You Should Bring <b> <p> <ul><li>Bachelors Degree in relevant field business engineering computer science<li> <li>7+ years of product management experience with demonstrable track record of successful product releases<li> <li>Strong strategic and analytical thinking abilities with the capability to synthesize complex information translate market insights and business goals into actionable product strategies<li> <li>Fluency in business strategies with the ability to analyze market dynamics identify revenue opportunities and make datadriven decisions<li> <li>Excellent strategic thinking and analytical skills with the ability to synthesize complex information and make datadriven decisions<li> <li>Excellent written and verbal communication skills<li> <li>Internal and external customerfacing presentation and training skills<li> <li>Demonstrated ability to grasp the high level technical aspects of software development AB testing phased rollouts test automation cyber security user testing etc<li> <li>Demonstrated ability to build consensus among diverse stakeholders<li> <li>Problem solving ability and analytical business skills<li> <li>Leadership and participation in crossfunctional teams<li> <li>Position requires travel to customer and noncustomer sites 25 Travel may spike in some months<li> <ul><p><b>About Our Transportation Division <b> <p> <p>Trimble Transportation is transforming the way carriers shippers and brokers operate across the transportation supply chain continuum As the leading provider of Transportation Management Software TMS Asset Management Software AMS and Fleet Management Software FMS we are devoted to propelling companies in the trucking industry toward increased efficiency improved productivity and optimized and sustainable operations <p> <p>The Transportation Mobility business a division of Trimble Transportation is a provider of telematics workflow navigation video intelligence and compliance technology that enables commercial transportation fleets to operate efficiently safely and in accordance with federal regulations by reducing costs increasing uptime improving driver experience and providing visibility into fleet operations <p> <p><strong><b>Pay Equity<b><strong> <p> <p>Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay andor offer for this position This compensation range is based on a full time schedule Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law <p> <p><b>Hiring Range<b> <p> <p>144584 <p> <p>195252 <p> <p><b>Bonus Eligible<b> <p> <p>Yes <p> <p>Trimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan <p> <p>Trimble is proud to be an equal opportunity employer We welcome and embrace our <p> <p>candidates diversity and take affirmative action to employ and advance individuals <p> <p>without regard to race color sex gender identity or expression sexual orientation <p> <p>religion age physical or mental disability veteran status pregnancy including <p> <p>childbirth or related medical conditions national origin marital status genetic <p> <p>information and all other legally protected characteristics We forbid discrimination and <p> <p>harassment in the workplace based on any protected status or characteristic A criminal <p> <p>history is not an automatic bar to employment with the Company and we consider <p> <p>qualified applicants consistent with applicable federal state and local law <p> <p>The Company is also committed to providing reasonable accommodations for <p> <p>individuals with disabilities and individuals with sincerely held religious beliefs in our job <p> <p>application procedures If you need assistance or an accommodation for your job contact <p> <p>AskPXpxtrimblecom<p>

Talent Acquisition Recruiter

Company: Zen Educate

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p><b><span>Talent Acquisition Recruiter<span><b><p> <p><br ><p> <p><b>Location <b><span>Minneapolis<span><b> <b><p> <p><b>Type <b><span>Fulltime Hybrid <span><p> <p><b>Salary <b><span>$4050K USD<span><p> <p><br ><p> <p><b>About us<b><p> <p><br ><p> <p><span>Zen Educate is a technology company with an online platform that helps match schools with teaching staff Substitute teachers Paraprofessionals etc By leveraging technology our smart algorithms can match teachers to the perfect school and help schools find great teachers<span><p> <p><br ><p> <p><span>Zen Educate is on a mission to help the education system as a whole By improving efficiency and keeping things simple we can help schools find administrative savings and we promote schools to pass these savings to teachers and increase teacher pay This helps keep more money within the education system so that the money is used to help children learn and develop<span><p> <p><br ><p> <p><span>We care about the teachers as much as we care about the schools We help both sides improve transparency and communication so schools and teachers are better prepared and can work together effectively <span><p> <p><br ><p> <p><b>The opportunity<b><p> <p><br ><p> <p><span>This is your chance to join a tech startup in hypergrowth Were passionate about professional development and well work to maximize your personal and career growth <span><p> <p><br ><p> <p><span>Hiring is a crucial part of our growth journey We have grown our team to nearly 270 people and are continuing to scale rapidly You would be joining our internal People and Talent Team to identify the best candidates in the market assess their skills and motivations tell them all about our mission and culture and assist hiring managers with bringing exceptional people on board <span><p> <p><br ><p> <p><b>Were looking for enthusiastic missiondriven people who fit our values and are passionate about what we do Youre encouraged to apply even if your experience doesnt exactly match the job description<b><p> <p><br ><p> <p><b>Our Ideal Candidate<b><p> <p><br ><p> <p><span> A minimum of 2 years of inhouse recruitment experience<span><p> <p><span> A passion for people you will need to be curious about candidates who apply able to build rapport quickly over the phone and have a genuine interest in finding out about their experience and motivations<span><p> <p><span> A passion for companies that have a positive social impact<span><p> <p><span> Ability to work autonomously we will give you all the tools you need to succeed but being a fastgrowth startup we take ownership of our work streams and would need you to do the same<span><p> <p><span> Ability to thrive in a fastpaced everchanging environment and think outside the box to keep us ahead of the curve in the way the talent function operates<span><p> <p><br ><p> <p><b>Helpful to have but not essential<b><p> <p><br ><p> <p><span> Interest in the education sector<span><p> <p><span> Experience recruiting salescommercial roles<span><p> <p><span> Proficiency in Google Suite and ATS Lever<span><p> <p><br ><p> <p><b>What will you be doing <b><p> <p><br ><p> <p><span> Proactively sourcing new candidates through a variety of inbound and outbound channels<span><p> <p><span> Conducting initial phone interviews with applicants to assess their suitability for our roles<span><p> <p><span> Ensuring that candidates move through the interview process efficiently and that tracking systems are kept up to date<span><p> <p><span> Building and maintaining relationships with hiring managers within the business and getting under the skin of each teams culture to allow you to recognize a great fit in a candidate<span><p> <p><span> Iterating on our job descriptions and employer branding collateral to showcase our internal culture and values and attract top talent to work with us<span><p> <p><span> Being a culture champion across the company<span><p> <p><br ><p> <p><b>Whats in it for you<b><p> <p><br ><p> <p><span> Work that you want to talk about<span><p> <p><span> Competitive salary<span><p> <p><span> Ownership in the company<span><p> <p><span> 15+ days PTO amp 9 federal holidays<span><p> <p><span> Funloving tightknit team solving a problem that makes a difference<span><p> <p><span> Health Insurance Dental and Vision<span><p> <p><br ><p> <p><b>Diversity and Inclusion<b><p> <p><br ><p> <p><span>At Zen we strive to build a culture of equity and inclusion where everyone is respected valued and appreciated for their unique traits experiences and perspectives We are committed to creating a safe inclusive and equitable environment where our team can thrive regardless of age ethnicity race gender identity sexual orientation socioeconomic status disability religion or beliefs We value our differences and believe that practices of Diversity Equity and Inclusion help us create a fairer more compassionate environment for all <span><p> <p><br ><p> <p><span>We welcome applicants with diverse backgrounds and different experiences and perspectives just like the staff who teach through Zen and the children at the schools we work with We believe in hiring the best people from the widest pool and creating an inclusive culture where peoples voices are heard and all our team can look forward to coming to work <span><p> <p><br ><p> <p><span>We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all We seek out diverse opinions beliefs and experiences because they collectively make us stronger weve had former teachers pilots fundraisers engineers lawyers marketers social media experts and more join our team<span><p>

Senior HR Technology Analyst

Company: Xcel Energy

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p>Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for <p> <p><b>Position Summary<b> <p> <p>Plans manages and implements Workday Payroll technology business solutions in a fastpaced environment Provides technical direction to internal and external groups in accordance with Workday Payroll technology objectives Develops technology strategy for one or more workstreams andor technologies to support HR and business objectives Consults with business and HR unit leaders to identify requirements and fulfill needed requirements <p> <p><b>Essential Responsibilities<b> <p> <ul><li>Ensures that all technology projects for aligned workstreams are prioritized and properly planned within HR Technology and with partners Supports multiple pay group payroll cycles in alignment with Payroll Operations<li> <li>Independently supports maintains Payroll technologies for aligned workstreams<li> <li>Interacts with business and HR unit leadersSMEs and internal customers to determine requirements and project objectives Identifies gaps and resolves Presents systemlevel solutions that add value to the business area<li> <li>Maintain roadmap for respective technologies and workstreams manage release process for push and optin feature enhancements Keep abreast of technology industry and business trends to ensure that appropriate technologies are being considered in the planning process that meet organizational requirements<li> <li>Maintain and evolve system configurations Conduct audits to ensure accuracy and efficacy of business processes Investigate and troubleshoot system issues identify root causes research and test solutions<li> <li>Provides technical guidance to super users and support staff on the use of Payroll technologies and instructs team members and business unit decisions makers on technical decision points and solution adoption Support development and maintenance of training and communications materials<li> <li>Ensure data integrity in Payroll systems through thorough testing of data loads and identification of intersections with other workstreams technologies and integrations<li> <li>Lead role in crossfunctional projects that may be complex in nature<li> <ul><p><b>Minimum Requirements<b> <p> <ul><li>Bachelors Degree preferred<li> <li>At least 6 years of professional experience and 4 years of experience working directly with HCM solutions to support businessHR objectives and activity including administration of configuration and system setup preferred<li> <li>Experience with HCM solutions in a SaaS environment preferred<li> <li>Indepth understanding of how all HCM technologies can be used and applied to the business<li> <li>Ability to understand changes in technology in detail and determine how best to source technology to meet the business needs<li> <li>Ability to understand business processes and coordinate with others in system deployment<li> <li>Effective project management skills including the ability to track status of deliverables navigate the complexity of competing priorities and simultaneous initiatives and to provide timely updates to stakeholders and drive progress<li> <li>Strong communication and interpersonal skills with the ability to build trusting working relationships and collaborate across disparate groups<li> <li>Proven consultative and coaching skills<li> <ul><p>As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energyrelated products and services to 34 million electricity and 19 million natural gas customers across eight Western and Midwestern states At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need If youre ready to be a part of something big we invite you to join our team <p> <p>All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran <p> <p>Individuals with a disability who need an accommodation to apply please contact us at recruitingxcelenergycom <p> <p>NonBargaining <p> <p>The anticipated starting base pay for this position is $8100000 to $11586666 per year <p> <p>This position may also be eligible for the following benefits andor pay components Pay Annual Incentive Program MedicalPharmacy Plan Dental Vision Life Insurance Dependent Care Reimbursement Account Health Care Reimbursement Account Health Savings Account HSA if enrolled in eligible health plan LimitedPurpose FSA if enrolled in eligible health plan and HSA Transportation Reimbursement Account Shortterm disability STD Longterm disability LTD Employee Assistance Program EAP Fitness Center Reimbursement if enrolled in eligible health plan Tuition reimbursement Transit programs Employee recognition program Pension 401k plan Paid time off PTO Holidays Personal holidays Volunteer Paid Time Off VPTO fulltime employees only Parental Leave <p> <p>Pay and benefit packages may vary based on position Some employees are under collective bargaining agreements which determine the benefits they will receive If the information conflicts with the terms of the written plan documents governing the plan the plan document will control Benefit plans are subject to change and Xcel Energy has the right to end suspend or amend any of its plans at any time in whole or in part <p> <p>Deadline to Apply 032824 <p> <p>EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy PDF | Employee Rights PDF <p> <p><b>ACCESSIBILITY STATEMENT<b> <p> <p>Xcel Energy endeavors to make httpswwwxcelenergycom accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Xcel Energy Talent Acquisition at recruitingxcelenergycom This contact information is for accommodation requests only and cannot be used to inquire about the status of applications<p>

Senior Data Engineer

Company: CLA (CliftonLarsonAllen)

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p>CLA is a top 10 national professional services firm where <b>our purpose is to create opportunities<b> every day for our clients our people and our communities through industryfocused wealth advisory digital audit tax consulting and outsourcing services Even with more than 8500 people 130 US locations and a global reach we promise to know you and help you <p> <p>CLA is dedicated to building a culture that invites different beliefs and perspectives to the table so we can truly know and help our clients communities and each other <p> <p>CLA is looking to hire a <b>Senior Data Engineer<b> to join our growing Internal IT team <p> <p><b>About the role<b> <p> <p>The Senior Data Engineer leads collaboration with Data Engineers and other internal stakeholders to develop solutions that enable data insights analytics and actionable triggers and solutions They utilize a full range of data technologies to create new data patterns establishing best practices and standards for managing large collections of data <p> <p><b>As a Senior Data Engineer you will<b> <p> <p> Pipeline Management Designs and directs building of data pipelines utilizing Azure Databricks and Azure Data Factory to build scalable solutions Acts as point of escalation for Data Engineers to troubleshoot datarelated problems Authorizes maintenance modifications and peer review as needed during the building process Continually ensures successful operational monitoring and pipeline maintenance <p> <p> Data Solutions Leads team of Data Engineers and other members of the Data Analytics team to analyze existing software programs and technology processes ensuring continued effectiveness and efficiency Acts as point of escalation for troubleshooting software problems Leads team in gathering and analyzing data for business projects as well as mapping underlying processes and data flows <p> <p> Design Follows an existing framework to design and build various software systems at the request of other internal teams and on behalf of clients Leads development of reports and data extraction as requested by other teams for use within the firm and on behalf of clients <p> <p> New Technology Implementation Leads implementation of new technology for firm use as well as creating roadmaps and tools to guide and monitor usage <p> <p><b>What you will need<b> <p> <p> Minimum of 8 years total At least 5 years in information technology with experience with data analytics tools and <p> <p> 3 years hands on experience in design or development of enterprise data solutions applications and integrations <p> <p> Bachelors degree in related field required combination of education and experience may be considered a degree equivalent <p> <p><b>Technical Competencies<b> <p> <p> Working knowledge of Microsoft Office as well experience with programming software such as R Python Scala Java and SQL <p> <p><b>Our Perks<b> <p> <ul><li>Flexible PTO designed to offer flexible time away for you<li> <li>Up to 12 weeks paid parental leave<li> <li>Paid Volunteer Time Off<li> <li>Mental health coverage<li> <li>Quarterly Wellness stipend<li> <li>Fertility benefits<li> <li>Complete list of benefits here<li> <ul><p>LIMH1 <p> <p>Equal Opportunity Employer AA EmployerMinoritiesWomenProtected VeteransIndividuals with Disabilities <p> <p>Click here to learn about your hiring rights <p> <p><b>Wellness at CLA<b> <p> <p>To support our CLA family members we focus on their physical financial social and emotional wellbeing and offer comprehensive benefit options that include health dental vision 401k and much more <p> <p>To view a complete list of benefits click here<p>

Senior Manager, ESEM

Company: Xcel Energy

Location: Minneapolis–Saint Paul, MN

Posted Mar 12, 2024

<p>Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for <p> <p><b>Position Summary<b> <p> <p>The purpose of Enterprise Security and Emergency Management ESEM is to enable Xcel Energys vision mission and goals by proactively leading efforts to identify protect detect and respond to allhazard threats and events Leadership roles are defined at the team group and organizational level and provide coverage for the following organizations and the supporting teams and groups within Business Security Risk Advisory amp Support Services Systemic Monitoring Analysis and Resilience Services Security Strategy Policy and Compliance Portfolio Management amp Performance Lead subject matter experts tasked with addressing allhazard threats all roles have a potential to identify protect detect and respond to threats and events that could have significant financial andor reputational impact to the company <p> <p><b>Essential Responsibilities<b> <p> <ul><li>Delivery Establish and deliver against tactical and shorttomid term strategic departmental goals to achieve overall ESEM group strategic plans objectives and goals<li> <li>Talent Development Recruit retain and develop a diverse and high performing team create an environment of continuous learning and growth development<li> <li>Audit and Compliance Lead efforts for ensuring department compliance to internal and sector policies and regulatory requirements driving action plans to any issues findings or deviations as applicable<li> <li>Industry and Sector Awareness Stay abreast of industry and sector trends and best practices to advise leadership and directpeer teams on when to innovate and when to use traditional approaches Maintain awareness of current and potential threats and risk to the company and sector<li> <li>Strategy and Planning Develop propose and manage shorttomidterm strategic security plans and roadmaps for assigned products and services<li> <ul><p><b>Minimum Requirements<b> <p> <ul><li>Bachelors degree Masters preferred in Technology Science Business or related field or equivalent combination of education and experience<li> <li>10+ years of experience in related fieldsector including 7 years of experience managing a complex function team or program<li> <li>Demonstrated verbalwritten communication and presentation skills<li> <li>Ability to understand complex technical andor business information<li> <li>Demonstrated ability to work across organization boundaries and influence others<li> <li>Ability to define and manage multiple internal projects and milestones<li> <li>Ability to both lead and partner in a cross functional team environment<li> <li>Strong investigative analysis conflict resolution and negotiation skills<li> <ul><p>As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energyrelated products and services to 34 million electricity and 19 million natural gas customers across eight Western and Midwestern states At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need If youre ready to be a part of something big we invite you to join our team <p> <p>All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran <p> <p>Individuals with a disability who need an accommodation to apply please contact us at recruitingxcelenergycom <p> <p>NonBargaining <p> <p>The anticipated starting base pay for this position is $12200000 to $17393333 per year <p> <p>This position may also be eligible for the following benefits andor pay components Pay Annual Incentive Program MedicalPharmacy Plan Dental Vision Life Insurance Dependent Care Reimbursement Account Health Care Reimbursement Account Health Savings Account HSA if enrolled in eligible health plan LimitedPurpose FSA if enrolled in eligible health plan and HSA Transportation Reimbursement Account Shortterm disability STD Longterm disability LTD Employee Assistance Program EAP Fitness Center Reimbursement if enrolled in eligible health plan Tuition reimbursement Transit programs Employee recognition program Pension 401k plan Paid time off PTO Holidays Personal holidays Volunteer Paid Time Off VPTO fulltime employees only Parental Leave <p> <p>Pay and benefit packages may vary based on position Some employees are under collective bargaining agreements which determine the benefits they will receive If the information conflicts with the terms of the written plan documents governing the plan the plan document will control Benefit plans are subject to change and Xcel Energy has the right to end suspend or amend any of its plans at any time in whole or in part <p> <p>Deadline to Apply 031224 <p> <p>EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy PDF | Employee Rights PDF <p> <p><b>ACCESSIBILITY STATEMENT<b> <p> <p>Xcel Energy endeavors to make httpswwwxcelenergycom accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Xcel Energy Talent Acquisition at recruitingxcelenergycom This contact information is for accommodation requests only and cannot be used to inquire about the status of applications<p>

Frequently Asked Questions

What are typical salary ranges by seniority in Vision Insurance?
Entry‑level Vision Insurance roles such as Claims Adjuster or Network Coordinator typically earn $45,000 to $55,000 annually. Mid‑level positions like Actuarial Analyst or Compliance Officer range from $60,000 to $80,000. Senior roles, including Senior Actuary or Director of Claims, command $90,000 to $120,000, with bonus structures tied to utilization and cost‑saving initiatives.
What skills and certifications are required for a career in Vision Insurance?
Essential skills include optical billing, claims adjudication, data analytics, and proficiency with EPIC, VisionCare, and SAS/R for actuarial modeling. Certifications such as Certified Vision Insurance Specialist (CVIS), Certified Health Claims Professional (CHCP), and Certified Health Insurance Specialist (CHIS) are highly regarded. Knowledge of HIPAA compliance, ACA regulations, and familiarity with tele‑optometry platforms also enhance employability.
Is remote work available for Vision Insurance professionals?
Many Vision Insurance roles support remote or hybrid models. Claims Adjusters and Compliance Officers often work remotely with secure VPN access to EPIC and VisionCare dashboards. Network Coordinators may travel to optometrist offices but can also handle most coordination tasks from home. Integration Specialists and Actuarial Analysts typically require full‑time office presence for complex data integration projects, but some firms offer flexible arrangements.
What career progression paths exist within Vision Insurance?
A typical trajectory starts as a Claims Adjuster or Network Coordinator, moving to senior adjuster or manager roles. From there, professionals can transition into actuarial or compliance leadership, becoming Senior Actuary, Compliance Director, or Director of Claims. Technical specialists may advance to Health IT Lead or Director of Systems Integration, overseeing VisionCare‑EHR integration and API development.
What are current industry trends affecting Vision Insurance?
Key trends include the expansion of tele‑optometry services, AI‑driven risk scoring for ocular claims, and value‑based care models linking provider reimbursement to visual outcomes. Integration of VisionCare data with EHR systems is accelerating, driven by HIPAA‑compliant APIs and real‑time eligibility checks. Regulatory changes, such as updates to Medicare Advantage ocular benefits, are prompting insurers to refine benefit design and cost‑control strategies.

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