Wellness Program Jobs in USA
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Senior Trust Policy Specialist
Company: Taskrabbit
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h2> About the Role <h2> <p> As the Sr Trust Policy Specialist your work will help keep the Taskrabbit community safe through building and implementing internal policies that can support our community at scale and create accessible policy enforcement guides You will work across the business and with external stakeholders to continuously evaluate and improve our policies and to handle new issues as they arise This is a critical global function tasked with ensuring the safety of all our clients and Taskers on the Taskrabbit platform The scope of the role is vast ranging from policy and standards evolution globally to identifying and executing on key opportunities to drastically reduce the most common issues customers Clients and Taskers experience on TaskRabbit and to improve the experience when customers do encounter an issue Prioritization of these opportunities will be made with a balance of improving the customer experience while helping Taskrabbit meet its aggressive financial goals <p> <p> Our ideal candidate is passionate about Taskrabbit marketplaces and the sharing economy The ideal candidate has a passion for datadriven insights to help them make informed decisions that improve and optimize our programs policies and procedures for accuracy and efficiency The candidate must also be personable collaborative and flexible with the drive to support complex projects across multiple stakeholder groups and have proven experience in policy writing and framework development <p> <p> You will report into the Manager Risk amp Trust Policy on our Risk Trust amp Payments team in our Operations organization <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Set internal and external policies and procedures for Clients and Taskers <p> <li> <li> <p> Research and draft datadriven policies with a focus on Safety as part of a global team <p> <li> <li> <p> Develop organize and maintain a searchable repository of all policies <p> <li> <li> <p> Implement a scalable transparent standards program and member behavior policy and guidelines for all TaskRabbit customers <p> <li> <li> <p> Foster and maintain relationships with internal business vertical leaders including executive stakeholders <p> <li> <li> <p> Collaborate with crossfunctional stakeholders across departments such as Commercial Operations Legal Product Communications and Business Development <p> <li> <li> <p> Guide policy operationalization efforts with crossfunctional teams like Training amp Development and Risk Operations <p> <li> <li> <p> Understand the Tasker and Client perspectives to enhance the overall TaskRabbit experience <p> <li> <li> <p> Network with Managed Marketplaces and Gig Economy contacts through webinars conferences and information sharing <p> <li> <li> <p> Provide recommendations for continual innovation and support company expansion goals <p> <li> <ul> <h2> <strong> Your Areas of Expertise <strong> <h2> <ul> <li> <p> Bachelors degree in any field <p> <li> <li> <p> Minimum 4+ experience in an Operations Policy Legal or Trust and Safety <p> <li> <li> <p> Ability to work closely with global crossfunctional partner teams <p> <li> <li> <p> Exceptional writing and editing skills <p> <li> <li> <p> Proven experience in policy writing and framework development <p> <li> <li> <p> Capacity for critical thinking research and analysis <p> <li> <li> <p> Strong verbal and written communication abilities <p> <li> <li> <p> Proactive clear and concise communication style <p> <li> <li> <p> Demonstrates thoughtful business judgment and strategic thinking <p> <li> <li> <p> Ability to work effectively under pressure <p> <li> <li> <p> Adapts well to fastpaced environments <p> <li> <li> <p> Strong attention to detail <p> <li> <li> <p> Skilled at decision making and navigating ambiguity <p> <li> <li> <p> Effective time management and prioritization skills <p> <li> <li> <p> Familiarity with tools like Gsuite JIRA Confluence and Looker <p> <li> <li> <p> Analytical mindset and creative problemsolving abilities <p> <li> <li> <p> Passion for building trust and delivering exceptional customer experiences <p> <li> <li> <p> Enjoys collaborating with a tightknit team <p> <li> <ul> <h2> <strong> Compensation amp Benefits <strong> <h2> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtaskrabbitcomcareers rel=noopener noreferrer nofollow target=blank> benefits + perks <a> <p> <p> The base pay range for this position is $8000 $111000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p><p>
Senior Manager - Fintech GTM
Company: brightwheel
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> Financial services are core to the future of brightwheel Building on the success of our growing Financial Services offering such as Billing and Payroll we are looking to hire a senior business leader to double down on our commitment to providing financial solutions to schools parents and teachers that free up their time to focus on what really matters providing high quality education to every child <p> <p> <p> <p> The Fintech GTM Sr Manager is responsible for driving the strategy and operational execution of our financial services portfolio They own the PampL and work in close collaboration with Sales Customer Success and Product leadership to turn strategy into execution This is a critical highexposure role that will be accountable for a significant percentage of total Annual Recurring Revenue <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> <strong> Define Where to Play and How to Win <strong> Work closely with Executive Leadership to develop strategic and operational plans to deliver against our ambitions <p> <li> <li> <p> <strong> Drive revenue gross margin and adoption <strong> Partner with crossfunctional stakeholders across Finance Marketing Sales Customer Success Finance and Product to drive the most impactful initiatives for the Fintech business Define track and execute against key initiatives Youll be a playercoach <p> <li> <li> <p> <strong> Govern the business <strong> Partner with Analytics and Finance to establish plans and metrics that matter Put in place an operating system that allows you to actively monitor and control the business through insights Take your work from an idea to sustainable frameworks Drive cyclical business planning and OKR setting <p> <li> <li> <p> <strong> Collaborate with Product on feature prioritization <strong> You own the gotomarket Product owns the customer experience Collaborating closely is key to the success of our schools and parents <strong> <strong> Develop and track experiments collect learnings and iterate towards sustained results <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 6+ years of experience across a combination of toptier management consultingbanking and high growth tech environments Operational experience in a high growth startup environment is strongly preferred <p> <li> <li> <p> Experience in owning crossfunctional projects from ideation to completion track record in effectively influencing functional teams and senior management <p> <li> <li> <p> Proven track record of building and managing complex programs in a fastpaced environment with measurable results and high impact <p> <li> <li> <p> Functional experience in sales strategy GTM and marketing campaigns <p> <li> <li> <p> Combination of strong critical thinking and problemsolving skills with the ability to get hands dirty to build from scratch quickly <p> <li> <li> <p> Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes Experience with financial strategic modeling and SQL are a plus <p> <li> <li> <p> Strong listening skills ability to understand the why and get to what matters fast <p> <li> <li> <p> Desire to learn Youll often be answering questions that have never been answered before which requires a high level of intellectual curiosity and an eagerness to dive into new problems domains tools and techniques <p> <li> <ul> <p> <p> <p> <p> <p> $127000 $203000 a year <p> <p> Brightwheel offers a competitive compensation package base salary equity and benefits with a strong emphasis on equitybased compensation ownership in brightwheel For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similar stage growth companies <p> <p> Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Customer Education Manager
Company: Flock Safety
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h3> <strong> Who is Flock <strong> <h3> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h3> <strong> The Opportunity <strong> <h3> <p> The more our customers utilize Flock Safety the more crime gets solved We have proven this to be true and understand the importance of investing in a role fully dedicated to educating our customers Various teams have all contributed to this effort but in order to reach the efficiency and scale we are looking to build we need someone to spend all day every day thinking about this <p> <p> This individual will learn Flock inside and out and deliver training to ensure our customers are comfortable using Flock best practices <p> <p> <strong> The Skillset <strong> <p> <ul> <li> <p> 2+ years leading both in person and virtual trainings to a wide variety of roles and user personas <p> <li> <li> <p> 5+ years in Customer Facing Roles <p> <li> <li> <p> Creating Presenter Guides to ensure quality and consistency in training content and offerings <p> <li> <li> <p> Ability to enthusiastically lead and facilitate a large group and end users <p> <li> <li> <p> Experience creating and maintaining a Certification Program <p> <li> <li> <p> Track record of partnering with internal stakeholders Product and Engineering to ensure we have the proper content available ahead of releases <p> <li> <li> <p> Experience launching or contributing to a Learning Management System to promote ondemand training offerings <p> <li> <li> <p> Willingness to travel to customer sites <p> <li> <li> <p> Highly adaptable individual who embraces change and knows how to pivot when confronted with new challenges <p> <li> <li> <p> Communicates clearly and concisely about both technical and nontechnical subject matter <p> <li> <li> <p> Diplomatic tactful and poised under pressure with a high comfort with ambiguity <p> <li> <li> <p> Demonstrate strong followthrough and ability to selfmanage multiple tasks and projects at once <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <p> <strong> 90 Days at Flock <strong> <p> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Customer Education Manager at Flock Safety <p> <p> The First 30 Days <p> <ul> <li> <p> Time to learn Soaking up as much information as possible on our platform and customers to confidently deliver 3 trainings by Day 30 <p> <li> <ul> <p> The First 60 Days <p> <ul> <li> <p> Deliver Admin trainings to new customers in three verticals Community Safety Law Enforcement and Commercial Businesses <p> <li> <ul> <p> 90 Days amp Beyond <p> <ul> <li> <p> You are running trainings in all aspects of Flock and have a strong opinion on the roadmap for future offerings <p> <li> <ul> <p> <strong> The Interview Process <strong> <p> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <ul> <p> <p> <h3> <strong> The Perks <strong> <h3> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $80000$110000K as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Procurement Manager - Fulfillment Center and Pharmacy
Company: hims & hers
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> As the <strong> Procurement Manager Fulfillment Center and Pharmacy <strong> you will be directly responsible for collaborating with internal stakeholders to understand the requirements of our noninventory needs and budgeting and establishing relationships with key cross functional partners to bring solutions to the team Reporting to the Sr Director Fulfillment and Pharmacy you will handle the working relationships with our facilities to understand execute and purchase the right noninventory from vetted suppliers establish and maintain RFIs and RFPs for strategic initiatives and other ad hoc duties This role is critical to our core functional area of operational excellence <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Seek qualify and establish working relationships with noninventory suppliers and leadership <p> <li> <li> <p> Work crossfunctionally with Operations Supply Chain SampOP and facility leads to translate functional needs <p> <li> <li> <p> Determine target inventory levels based on usage and space constraints <p> <li> <li> <p> Establish and maintain redundancy plans and risk mitigation strategies <p> <li> <li> <p> Expect unfavorable events through analysis of data and prepare control strategies <p> <li> <li> <p> Finalize purchase details of orders and deliveries <p> <li> <li> <p> Monitor supplier performance and engage key stakeholders for input <p> <li> <li> <p> Develop KPI metrics regular reporting amp communications for non inventory management to reduce expenses and improve effectiveness <p> <li> <li> <p> Communicate with Senior Leadership team members <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 35 years of Procurement work experience supporting OperationsManufacturing Fulfillment functions <p> <li> <li> <p> Strong Business Acumen <p> <li> <li> <p> Experience with Excel including the ability to create pivot tables and perform vlookups <p> <li> <li> <p> Detailoriented and strong organizational skills with the ability to manage multiple tasks <p> <li> <li> <p> Strong written and verbal communication skills <p> <li> <li> <p> Interpersonal and communication skills to effectively interact with all levels of leadership amp the ability to influence and drive internal amp external decisions <p> <li> <li> <p> Understanding of operational flows within a facility <p> <li> <li> <p> Must possess quantitative skills to analyze complex price quotes from vendors and evaluate them against business requirements <p> <li> <li> <p> Working knowledge of sourcing supply chain management andor inventory management principles and methodologies <p> <li> <li> <p> Comfortable working in a fluid environment managing fluctuating priorities <p> <li> <li> <p> Excellent negotiation skills and contract optimization skills <p> <li> <li> <p> BSBA degree or equivalent years of Procurement experience <p> <li> <li> <p> Experience in pharmaceutical environments is a plus but not required <p> <li> <li> <p> Up to 50 travel <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p><p>
Senior Product Design Manager, Commerce
Company: Oura
Location: USA
Posted Apr 26, 2024
<p>Our mission at Oura is to empower every person to own their inner potential Our awardwinning products help our global community gain a deeper knowledge of their readiness activity and sleep quality by using their Oura Ring and its connected app Weve helped over a million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles<p><p>Empowering the world starts with living our values and empowering our team As a quickly growing company focused on helping people live healthier and happier lives we ensure that our team members have what they need to do their best work both in and out of the office <p><p>We have offices in San Francisco and San Diego for those who prefer hybrid or office settings and employee hubs including New York City Boston Los Angeles Seattle and more This role is a remote role in the United States<p><p><strong>Job Summary<strong><p><p>Oura is seeking a talented and experienced Senior Product Design Manager Commerce to focus on our webbased Commerce products and tools <p><p>As the Senior Product Design Manager Commerce you will serve as the product design lead for our webbased Commerce products including but not limited to the eCommerce website membership products and B2B commerce tools This role will directly manage other designers but is also expected to own and drive projects themselves <p><p>What you will do<p><ul style=> <li style=>UX Design create outstanding usercentered designs wireframes visual mockups prototypes design specs that incorporate business amp technical requirements product findings and customer feedback Partner closely with visual designers to ensure brand consistency<li> <li style=>Design Strategy Define and execute UX design strategies and optimizations that align with business goals and user needs <li> <li style=>CrossFunctional Collaboration partner closely with your product and engineering teammates to define the product strategy roadmap process and culture Work with and manage feedback from multiple stakeholders <li> <li style=>User Research perform ongoing user research to gain insights into user behavior and preferences translating findings into actionable design improvements<li> <li style=>Leadership help drive a culture of excellence while ensuring a positive and highly collaborative experience for all crossfunctional teams you work with<li> <li style=>Management lead mentor and inspire other UX designers fostering a collaborative and innovative design culture Motivate the team to design features that help address strategic goals and solve member problems<li> <ul><p>Innovation help the team stay updated on industry trends emerging technologies and design the best<p><p><strong>Requirements<strong><p><p>We would love to have you on our team if you have<p><ul style=> <li style=>8+ years of experience in user experience design or product design ideally in the eCommerce or Retail space<li> <li style=>Experience participating in the web product development lifecycle and thrive in a fastpaced iterative and datadriven environment<li> <li style=>Experience working with international groups and distributed teams<li> <li style=>An innate drive to solve ambiguous complex problems in simple and creative ways<li> <li style=>Excellent product thinking and UX design skills<li> <li style=>Great communication skills with the ability to clearly articulate your design decisions and the problems theyre solving<li> <li style=>Ability to set the direction for the team by creating clear and impactful strategies<li> <li style=>Strong understanding of usercentered design principles and methodologies<li> <li style=>High level of selfawareness with a growth mindset that is focused on impact<li> <li style=>Strong portfolio that demonstrates outstanding design skills and a passion for experimentation data and systems thinking a plus<li> <ul><p><strong>Benefits<strong><p><p>At Oura we care about you and your wellbeing Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits<p><p>What we offer<p><ul style=> <li style=>Competitive salary and equity packages<li> <li style=>Health dental vision insurance and mental health resources<li> <li style=>An Oura Ring of your own + employee discounts for friends amp family<li> <li style=>Fertility benefits through Carrot Pro<li> <li style=>Flexible working hours and remote working arrangements<li> <li style=>$750 Learning amp Development credit<li> <li style=>$200 monthly wellness credit<li> <li style=>$108 monthly lunch credit<li> <li style=>20 days of PTO + 13 paid holidays + 8 days of flexible wellness time off<li> <li style=>5 days paid sick leave 5 days bereavement leave 12 weeks paid parental leave<li> <li style=>Amazing culture of collaborative and passionate coworkers<li> <ul><p>Oura takes a marketbased approach to pay which may vary depending on your location US locations are categorized into tiers based on a cost of labor index for that geographic area While most offers will be closer to the starting range successful candidates pay will be determined based on jobrelated skills experience qualifications work location internal peer equity and market conditions These ranges may be modified in the future<p><ul style=> <li style=>Region 1 $152240 $183760<li> <li style=>Region 2 $144628 $174072<li> <li style=>Region 3 $137016 $164384<li> <ul><p>A recruiter can determine your zonestiers based on your US location<p><p><em>To all recruitment agencies Oura does not accept agency resumes Please do not forward resumes to our jobs alias Oura employees or any other organizations location Oura is not responsible for any fees related to unsolicited resumes<em><p><p>Oura is proud to be an equal opportunity workplace We celebrate diversity and are committed to creating an inclusive environment for all employees Individuals seeking employment at Oura are considered without regard to age ancestry color gender including pregnancy childbirth or related medical conditions gender identity or expression genetic information marital status medical condition mental or physical disability national origin protected family care or medical leave status race religion including beliefs and practices or the absence thereof sexual orientation military or veteran status or any other characteristic protected by federal state or local laws We will not tolerate discrimination or harassment based on any of these characteristics<p><p><p><br><br><div class=h2>About the company<div><br><p>Oura is a growth company where cutting edge hardware software and data expertise is brought together to deliver a reliable and lovable product designed with our users<p><p>We encourage innovation and empower people to listen to their bodies by building a noninvasive wearable that provides simplified data insights<p><p>With us you get to leverage your inner potential for positive impact by working together with passionate people and modern technologies<p><p><strong>Join us on our mission to empower people to take a proactive role in their health<strong><p><img src=httpsremotivecomjobtrack1908268blankgifsource=publicapi alt=>
Director - Performance Services
Company: StackAdapt
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> StackAdapt is a selfserve advertising platform that specializes in multichannel solutions including native display video connected TV audio ingame and digital outofhome ads We empower hundreds of digitallyfocused companies to deliver outcomes and exceptional campaign performance everyday StackAdapt was founded with a vision to be more than an advertising platform its a hub of innovation imagination and creativity <p> <p> <p> <p> The Director of Performance Services will lead a team of Performance Specialists to develop rigorous measurement and optimization strategies to maximize campaign performance across a variety of channels and marketing objectives You will create a center of excellence in trading and optimization and provide consultation to Sales Account Management Product Marketing and a select number of highprofile accounts <p> <p> <p> <p> Success in this role will require deep platform expertise and the ability to explain complex concepts to diverse audiences and stakeholders Reporting to the Vice President of Client Services you will provide thoughtleadership on measurement and optimization and partner with Product and Marketing to effectively deliver industryleading solutions to market <p> <p> <p> <p> The ideal candidate for this role is highly datadriven customerfocused and passionate about driving great results for clients They will create industryleading measurement and optimization strategies drive revenue growth and demonstrate thoughtleadership inside and outside the company Success in this role will require adaptability creative problemsolving and a growth mindset <p> <p> <p> <p> <em> StackAdapt is a Remote First company We are open to candidates located anywhere in the United States or Canada for this position <em> <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Lead develop and inspire a team of Performance Specialists to deliver industryleading measurement and optimization best practices <p> <li> <li> <p> Consult with Sales and Client Services to create durable growth strategies that deliver on the clients goals and objectives <p> <li> <li> <p> Create programmatic buying frameworks optimisation strategies and advanced measurement solutions for a variety of client objectives working with other industry solutions and partnerships as needed <p> <li> <li> <p> Develop trading and optimization best practices including training collateral and internal resources define the future of the trading discipline for the company and programmatic ecosystem <p> <li> <li> <p> Partner with Product to prioritize features and enhancements that improve the platform and maximize results for customers <p> <li> <li> <p> Foster a culture of collaboration and knowledgesharing among team members and crossfunctional stakeholders <p> <li> <li> <p> Track and analyze client success metrics and KPIs to measure the effectiveness of client success initiatives and identify areas for improvement <p> <li> <ul> <p> <p> <p> <strong> What youll bring to the table <strong> <p> <ul> <li> <p> 8 years of leadership experience in clientfacing roles focused on campaign management trading optimization or analyticals <p> <li> <li> <p> A natural leader and motivator of people with a collaborative remote team approach <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Proven track record leading working across organizational boundaries to get things done <p> <li> <li> <p> Demonstrated ability to bring teams together to solve complex problems <p> <li> <li> <p> Compelling ability to tell stories from data <p> <li> <li> <p> Track record of building strong relationships with internal and external stakeholders <p> <li> <li> <p> Highly organized with strong attention to detail <p> <li> <li> <p> Energized by problemsolving under pressure <p> <li> <li> <p> Insatiable curiosity for how things work and a passion for continuous improvement <p> <li> <li> <p> Media experience including programmatic trading experience is highly preferred <p> <li> <ul> <p> <p> <p> <strong> StackAdapters enjoy <strong> <p> <ul> <li> <p> Highly competitive salary + commission structure <p> <li> <li> <p> RRSP401K matching <p> <li> <li> <p> 3 weeks vacation + 3 personal care days + 1 Culture amp Belief day + birthdays off <p> <li> <li> <p> Access to a comprehensive mental health care platform <p> <li> <li> <p> Health benefits from day one of employment <p> <li> <li> <p> Work from home reimbursements <p> <li> <li> <p> Optional global WeWork membership for those who want a change from their home office <p> <li> <li> <p> Robust training and onboarding program <p> <li> <li> <p> Coverage and support of personal development initiatives conferences courses etc <p> <li> <li> <p> Access to StackAdapt programmatic courses and certifications to support continuous learning <p> <li> <li> <p> An awesome parental leave policy <p> <li> <li> <p> A friendly welcoming and supportive culture <p> <li> <li> <p> Our social and team events <p> <li> <ul> <p> <p> <p> <p> <p> <em> StackAdapt is a diverse and inclusive team of collaborative hardworking individuals trying to make a dent in the universe No matter who you are where you are from who you love follow in faith disability or superpower status ethnicity or the gender you identify with if youre comfortable let us know your pronouns you are welcome at StackAdapt If you have any requests or requirements to support you throughout any part of the interview process please let our Talent team know <em> <p> <p> <p> <p> <strong> About StackAdapt <strong> <p> <p> <p> <p> Weve been recognized for our diverse and supportive workplace high performing campaigns awardwinning customer service and innovation Weve been awarded <p> <p> <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcomstackadaptnamedadagesbestplacetowork2024utmsource=linkedinamputmmedium=organicsocialamputmcampaign=adagesbestplacetowork2024amputmcontent=blog rel=noopener noreferrer nofollow target=blank> Ad Age Best Places to Work 2024 <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcomg22024bestsoftwareawards rel=noopener noreferrer nofollow target=blank> G2 Top Software and Top Marketing and Advertising Product for 2024 <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcom2023bestplacestoworkuk rel=noopener noreferrer nofollow target=blank> Campaigns Best Places to Work 2023 for the UK <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcombestworkplacesforwomenlist rel=noopener noreferrer nofollow target=blank> 2024 Best Workplaces for Women <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcom2023bestworkplacesincanadalist rel=noopener noreferrer nofollow target=blank> in Canada <a> by Great Place to Work® <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwg2comproductsstackadaptreviews rel=noopener noreferrer nofollow target=blank> 1 DSP on G2 and leader in a number of categories including CrossChannel Advertising <a> <p> <p> <p> <p> LIRemote <p><p>
Technology Experience Specialist
Company: Netflix
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Netflix is the worlds leading streaming entertainment service with over 260M paid memberships in over 190 countries enjoying TV series documentaries and feature films across a wide variety of genres and languages Members can play pause and resume watching as much as they want anytime anywhere and can change their plans at any time <p> <p> <p> <p> NTech Technology Experience Specialists TES use their technical knowledge and experience to provide technology support to users converting information and learning from interactions to prioritize actionable understandings of the holistic user experience As a Support Specialist you play a critical role in supporting Netflix staff and their engagement with technology by examining user friction and gathering relevant information This begins the process of working with partner teams to improve the overall technology experience and permanently resolve recurring issues <p> <p> <p> <p> <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> Serve as the primary point of contact for users seeking technical assistance <p> <li> <li> <p> Responsible for learning how users experience technology through investigation documentation and categorization of interactions with a focus on trends and contact reasoning <p> <li> <li> <p> Prioritize managing technical issues triageresearch bugs be a part of incidentoutage management workflows escalate issues to appropriate partner groups and developsustain robust documentation to create a positive knowledge base experience <p> <li> <li> <p> Recognize and connect patterns in how users experience technology across 1st and 3rd party technologies by composing bug reports when needed <p> <li> <li> <p> Recommend andor implement experience improvements make feature requests bring to attention opportunities to create selfservice solutions as well as productivity enhancements <p> <li> <li> <p> Identify and link ZenDesk tickets that show a pattern of behavioruser friction curate the stories of the patterns and maintain the health of the User Experience Jira space <p> <li> <li> <p> Ensure that our users interact with us at the highest quality technical support partnership while engaging in our organizations strategy to learn from user experience <p> <li> <li> <p> Actively participate and contribute to efforts designed to improve how users experience both technology and support ator working with Netflix <p> <li> <li> <p> Engage and work with our global team as part of an overall user journey experience team gathering important information data and context to bridge the user experience and partner teams using compassionate and thoughtful feedbackideas <p> <li> <li> <p> Work to ensure Netflixs commitment to fostering an inclusive environment is demonstrated in every facet of our efforts <p> <li> <li> <p> Create an inspiring empowering collaborative and supportive team environment leading by example and flexing to roll up your sleeves and support the team as needed <p> <li> <li> <p> Flexibility in working hours to help meet the needs of the business <p> <li> <ul> <p> <p> <p> <strong> SKILLS amp EXPERIENCE <strong> <p> <ul> <li> <p> Critical thinking skills to troubleshoot research and diagnose complicated technical issues by utilizing available systems and tools <p> <li> <li> <p> Robust documentation mindset translating the information into knowledgebase articles andor user stories <p> <li> <li> <p> Able to proactively seek out opportunities to improve our user experiences and deliver cohesive ideas around innovative support strategies and application design considerations <p> <li> <li> <p> Strong communication skills with demonstrated ability to engage with users through various ingestion points and communication platforms including the ability for direct virtual interaction with stakeholders as part of your investigation around a particular technology friction and the user experience <p> <li> <li> <p> Consistently developing your skill set while seeking out opportunities to learn <p> <li> <li> <p> Collaborative through listening seeking to understand and supporting <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $100000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Engineering Lead
Company: Oddball
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> Oddball believes that the best products are built when companies understand and value the things they are working on We value learning and growth and the ability to make a big impact at a small company We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space <p> <p> We are hiring an <strong> Engineering Lead <strong> to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives <p> <p> <strong> What youll be doing <strong> <p> <p> Leading a team of great engineers and designers which includes being responsible for the planning executing and direction of the team This role will require strong communication skills working in an Agile environment indepth knowledge of APIs and understanding the business use case of the software being built <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Strong experience with React and AWS Rails experience preferred <p> <li> <li> <p> 5+ years experience in software developmentweb application development <p> <li> <li> <p> 2+ years experience leading multidisciplinary teams of designers and developers <p> <li> <li> <p> Ability to successfully breakdown technical items in discussions with the business users <p> <li> <li> <p> Strong verbal and written communication skills directed at both technical and nontechnical audiences <p> <li> <li> <p> Capable of taking direction from senior leadership and translating into concrete next steps and actions <p> <li> <li> <p> Comfortable handling multiple ongoing engagements and parallel work streams <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Must be a US Citizen and able to work domestically <p> <li> <li> <p> Must be able to attain lowlevel security clearance <p> <li> <ul> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Fully remote <p> <li> <li> <p> Annual stipend <p> <li> <li> <p> Comprehensive Benefits Package <p> <li> <li> <p> Company Match 401k plan <p> <li> <li> <p> Flexible PTO Paid Holidays <p> <li> <ul> <p> <strong> Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <strong> <p> <p> Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing <a class=fontbold underline fontbold underline fontbold underline href=mailtohelloOddballio rel=noopener noreferrer nofollow target=blank> helloOddballio <a> <p> <p> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c <p> <p> <strong> Compensation <strong> <p> <p> At Oddball its important each employee is compensated competitively and fairly In alignment with state legal requirements A range for the included position is listed below Be advised actual offer details are determined by job category job location and candidate skill level <p> <p> United States Wage Range $100000 $150000 <p><p>
Digital Designer
Company: TeamSnap
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> 🌎 About Us <strong> <p> <p> At TeamSnap we believe when the world connects through sports the world becomes better TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports We also believe our jobs should excite us our teammates should support us and our bosses should inspire us We empower our people to bring big ideas and tiny egos landing us on Outside Magazines list of <strong> Best Places to Work <strong> and Built Ins <strong> 100 Best RemoteFirst Places to Work <strong> <p> <p> <p> <p> Join TeamSnap as our newest Digital Designer where youll blend your expertise in motion design graphic design UXUI design web design and video editing to craft exceptional digital experiences Were in search of a Digital Designer whos not just skilled but also driven by action urgency and a deep sense of ownership Your mission To bring our brand to life through designs that delight users and propel business growth <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Create intuitive UXUI designs and digital assets spanning websites apps email campaigns paid media and social media <p> <li> <li> <p> Bring layouts to life based on wireframes and existing designs <p> <li> <li> <p> Update content in CMS as needed <p> <li> <li> <p> Edit and produce highquality video content for promotional videos product demonstrations tutorials and other marketing materials <p> <li> <li> <p> Collaborate with our consumer marketing team to ensure design consistency <p> <li> <li> <p> Stay ahead of the curve by staying tuned in to industry trends and best practices <p> <li> <ul> <p> <p> <p> <strong> What will set you up for success <strong> <p> <ul> <li> <p> Bachelors degree in Graphic Design Visual Communication Multimedia Design or a related field <p> <li> <li> <p> 4+ years of proven experience working as a graphic designer with a strong portfolio showcasing design proficiency and creativity <p> <li> <li> <p> Digital design ability including wireframing prototyping and mockups <p> <li> <li> <p> Knowledge of HTMLCSS and experience with web design and animation is a plus <p> <li> <li> <p> Proficiency in graphic design software such as Adobe Creative Suite Photoshop Illustrator InDesign and video editing software Adobe Premiere Pro Final Cut Pro or similar <p> <li> <li> <p> Solid understanding of design principles typography color theory and layout techniques <p> <li> <li> <p> Strong video editing skills with the ability to create compelling visual narratives and motion graphics <p> <li> <ul> <ul> <li> <p> Ability to manage multiple projects simultaneously and meet deadlines in a fastpaced environment <p> <li> <li> <p> A passion for creativity innovation and continuous learning <p> <li> <li> <p> Excellent communication and collaboration skills with a demonstrated ability to work effectively in a team environment <p> <li> <ul> <p> <p> <p> <p> <p> If youre ready to make your mark in a dynamic environment where your design skills can shine we want to hear from you Join us at TeamSnap where innovation and creativity drive our success <p> <p> <p> <p> Got cold feet If youre thinking you dont meet 100 of the above qualifications <strong> you should still seriously consider applying <strong> Were all humans with special talents that go beyond whats listed here <p> <p> <p> <p> <strong> Compensation <strong> <p> <p> Were committed to equitable compensation for all TeamSnappers The <strong> minimum <strong> starting point for this role is $75000 inclusive of base and bonus with comp updated based on multiple factors Our comp is highly competitive in our space and we adjust overall comp based on relevant experience skills certifications and geographic location <p> <p> <p> <p> <strong> 🖥 Location <strong> <p> <p> TeamSnap is a fully remote company so you need to be very comfortable working with people who arent in the same time zone as you We are always expanding but there is a small list of states we do not hire in including Alabama Alaska Delaware District of Columbia Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Rhode Island South Dakota and West Virginia and while we love all parts of the world we can only hire permanent US residents at this time <p> <p> <p> <p> <strong> 🚀 Opportunities to Grow <strong> <p> <p> At TeamSnap we work hard to provide a culture of trust accountability inclusivity and boundless opportunities to grow along with the chance to make a lasting impact and have some fun while doing it <p> <p> <p> <p> <strong> 🎩 Total Rewards <strong> <p> <p> Were proud to be <a class=fontbold underline fontbold underline postingslink href=httpswwwinccommattgiventhisstartupceospolicyonworkingremotelyisgeniusanditsbasedonafamoustvshowhtml rel=noopener noreferrer nofollow target=blank> <strong> remotefirst <strong> <a> <strong> <strong> Weve been remote since 2009 long before COVID made it cool <p> <p> Unlimited PTO and paid parental leave for ALL parents not just primary or secondary <p> <p> 100 premium coverage of medicaldentalvision for you and your family <p> <p> 401K to help you invest for the future <p> <p> $1500 annual learning and development stipend <p> <p> Travel to fun locations for allcompany meetings and team events <p> <p> Generous home office allowance to set you up for success <p> <p> TeamSnap SWAG to our <a class=fontbold underline fontbold underline postingslink href=httpsteamlockersquadlockercomlockersteamsnap401580 rel=noopener noreferrer nofollow target=blank> store <a> upon starting and a $50 credit on every work anniversary thereafter <p> <p> A monthly stipend reimbursement for health amp wellness and so much more <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecompresentationd1oER8pxhc3zkKRDigScyXd6nQWVNFPV6HwATawDsGhukeditslide=idg22b26eb773f1392 rel=noopener noreferrer nofollow target=blank> TeamSnap Total Rewards <a> <p> <p> <p> <p> 🏆 <strong> Working at TeamSnap <strong> <p> <p> At TeamSnap youre not a culture fit youre a culture add Check out our <a class=fontbold underline fontbold underline postingslink href=httpswwwcanvacomdesignDAE4bjYNX4xtJEKWBDcTWpSARgrKMAoAviewutmcontent=DAE4bjYNX4amputmcampaign=designshareamputmmedium=linkamputmsource=publishsharelink1 rel=noopener noreferrer nofollow target=blank> <strong> Culture Playbook <strong> <a> and learn how we succeed at being remotefirst what makes our company so unique and how were inspired by our people our customers and our values <p> <p> <p> <p> <strong> 🧡 Inclusion and Diversity <strong> <p> <p> Creativity and innovation cant thrive when were cookiecutter images of each other Were quickly growing more diverse but theres always room for improvement We are committed to inclusion and diversity at TeamSnap and we hold ourselves accountable for building an environment where everyone feels valued If you need any disabilityrelated adaptation during the recruitment process just let us know We are an Equal Employment Opportunity Employer <p><p>
Disputes Operations Specialist
Company: Stripe
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h2> Who we are <h2> <h3> About Stripe <h3> <p> Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career <p> <h3> About the team <h3> <p> Stripe Product Experience Ops PXO is at the forefront of building scalable techforward usersfirst operations for the next generation of fintech products We work closely with Stripes Banking as a Service BaaS product teams Issuing Treasury and Capital to tackle our users most complex needs Our team harnesses deep domain expertise in banking and financial services paired with Stripes strength in building simple userfriendly software to create industry leading user experiences <p> <h2> What youll do <h2> <p> As a Disputes Operations Specialist you will be a subject matter expert on card disputes chargebacks andor transaction exceptions Youll manage our dispute intake and resolution processes and handle transaction exceptions using our internal tooling and working with our User Operations team and our partner banks to ensure that all users have an outstanding experience using Stripe <p> <h3> Responsibilities <h3> <ul> <li> <p> Handle dispute intake and endtoend dispute resolution processes from initial submissions to prepresentments prearbitration and arbitration cases <p> <li> <li> <p> Manage banking transaction exceptions including ACH returns and reversals user offboarding and remote check deposit <p> <li> <li> <p> Deep dive into complex transactions or disputes and take appropriate actions in accordance with Stripes policies and applicable regulations <p> <li> <li> <p> Communicate with Stripes partner banks to resolve transactional issues <p> <li> <li> <p> Perform root cause analysis and identify lessons learned to inform operational procedures <p> <li> <li> <p> Understand and comply with Stripe and partner bank policy laws regulations and the BSAAML Program <p> <li> <li> <p> Provide world class support to our customers via email and phone if needed in order to resolve transactional questions <p> <li> <li> <p> Work with our dedicated developers to identify and support improvements to the user experience andor internal tooling <p> <li> <ul> <h2> Who you are <h2> <p> Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement <p> <h3> Minimum requirements <h3> <ul> <li> <p> At least two years of back office operations experience in commercial or consumer banking with direct experience handling card disputes andor transaction exceptions <p> <li> <li> <p> Strong understanding of banking and card products <p> <li> <li> <p> Outstanding written and verbal communication skills <p> <li> <li> <p> Strong analytical skills and attention to detail <p> <li> <li> <p> Experience working directly with users who have questions regarding their disputes andor transactions <p> <li> <li> <p> Experience owning queuebased work efforts and adhering to internal SLAs in a fastpaced environment <p> <li> <ul> <h3> <strong> Preferred qualifications <strong> <h3> <ul> <li> <p> Familiarity with US Regulation E and Regulation Z <p> <li> <li> <p> Familiarity with either Visa or MasterCard dispute resolution rules amp procedures <p> <li> <li> <p> Familiarity with NACHA rules <p> <li> <li> <p> Experience with SQL <p> <li> <ul><p>
Senior Director - Global Sales Operations
Company: Rackspace
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Provides strategic and operational direction in the areas of sales and marketing to the business unit to maximize sales revenues and meet BU objectives Enables high quality operations to run effectively efficiently and in full alignment with business unit amp functional strategies and objectives Serves as a key collaboration source between sales and finance marketing account management legal Product HR amp IT Shares responsibility for sales support functions Ensures that sales goals and forecasts are consistent with the longrange company strategic objectives and achieved on monthly quarterly and annual timeframe <p> <p> <p> <p> <p> <p> <strong> Careel Level Summary <strong> <p> <ul> <li> <p> Establishes overall direction and strategic initiatives for the Sales Operations function Influences sales strategy as a member of the Sales leadership team Leads through direct and indirect reporting lines <p> <li> <ul> <p> <p> <p> <strong> Critical Competencies <strong> <p> <ul> <li> <p> Has primary accountability for the financial performance of a support function noncore business unit or region <p> <li> <li> <p> Develops and executes function business or region strategy <p> <li> <li> <p> Influences the allocation of resources across multiple divisions regions or subfunctionsfunctions <p> <li> <li> <p> Applies indepth knowledge of how own area of responsibility integrates with other businesses across the company and how the company differentiates itself from competitors to create competitive advantage <p> <li> <ul> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Provides strategic and operational direction to maximize sales bookings and meet business unit objectives Ensures the proper use and level of financial and human resources to meet the goals and objectives Responsible for attracting developing retaining amp engaging a team of world class operations leaders necessary to enable the strategy and plan of the sales amp marketing teams <p> <li> <li> <p> <strong> Business Management finance amp marketing dependency amp collaboration <strong> <p> <li> <li> <p> Reporting analytics and analysis for bookings management including a forecasting b demandlead generation c pipeline amp d post sales process effectiveness <p> <li> <li> <p> Process creation amp facilitation for driving weeklymonthlyquarterly business management rhythm for bookings management including a forecasting b demand generation c pipeline amp d post sales process effectiveness <p> <li> <li> <p> Design and colead quarterly sales business reviews with inside and outside sales teams and cross functional leadership <p> <li> <li> <p> Scorecard design and facilitate management including activity tracking <p> <li> <li> <p> Insight development leading to action This is a key element of the business management aspect of the role What are the so whats of the data that lead to changes that optimize sales results <p> <li> <li> <p> <strong> Develop and maintain key sales metrics KPIs activity productivity vs benchmarks <strong> <p> <li> <li> <p> Codevelop and maintain key sales activity productivity metrics vs key benchmarks <p> <li> <li> <p> Analyze root cause for missing key metrics and KPIs and offer suggestions to improve <p> <li> <li> <p> <strong> Sales Effectiveness finance amp legal dependency amp collaboration <strong> <p> <li> <li> <p> Comprehensive sales productivity development via methodology adoption management including selection training mentorship community management etc <p> <li> <li> <p> Deal coaching amp large deal management process lead the sales manager vs being led <p> <li> <li> <p> Commercial terms amp proposal support <p> <li> <li> <p> Pricing support <p> <li> <li> <p> <strong> Sales Strategy finance amp marketing dependency amp collaboration <strong> <p> <li> <li> <p> Assist the Business Unit in Customer segmentation amp buying propensity scoring design <p> <li> <li> <p> Assist the Business Unit in sales model territory design amp optimization <p> <li> <li> <p> Assist the Business Unit in Resource distribution <p> <li> <li> <p> Assist the Business Unit in Sales program design amp management <p> <li> <li> <p> Manage Rules of Engagement ROE development amp dispute resolution across Operating Units <p> <li> <ul> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Excellent management skills with the ability to effectively direct sales and field operations in order to maximize revenues and profits <p> <li> <li> <p> Deep knowledge of sales principles and practices <p> <li> <li> <p> Superb time management communication decisionmaking interpersonal presentation and organizational skills <p> <li> <li> <p> Proven ability to develop lead and motivate high performing teams and inspire team confidence and respect mentoring coaching collaborating providing clear expectations training guidance career growth opportunities and conflict resolution <p> <li> <ul> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree required preferably in Finance Business or a related field <p> <li> <li> <p> High school diploma or equivalent required <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 15 20 years of progressively responsible experience in Business Operations Sales Operations andor sales including a minimum of 5 years of experience setting strategy and direction for sales organizations <p> <li> <ul> <p> <p> <p> <p> <p> $180300 $308000 a year <p> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <p> The anticipated starting pay range of Colorado applicants for this role is $180300 $264440 <p> <p> The anticipated starting pay range for the states of Hawaii and New York not including NYC is <p> <p> $191900 $281490 <p> <p> The anticipated starting pay range of California Washington state and New York City applicants for this role is $210000 $308000 <p> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <p> <p> <p> <p> <p> <p><p>
Senior Rails Engineer
Company: Oddball
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> Oddball believes that the best products are built when engineers understand and value the things they are working on We value learning and growth and the ability to make a big impact at a small company We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space <p> <p> We are hiring a <strong> Senior Rails Engineer <strong> to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives <p> <p> <strong> What youll be doing <strong> <p> <p> Working hand in hand with other engineers in developing API endpoints and services that proxy requests to various other applications Some of these rely on message queues some are xml some are json Day to day work will involve writing code developing tests and debugging Our engineers are expected to give input on high level architecture and coding decisions <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> 5+ years experience in working with Ruby on Rails <p> <li> <li> <p> Minimum of 3 years working in an Agile software development environment <p> <li> <li> <p> Programming in a major open source language such as Ruby Python Go Java or JavaScript <p> <li> <li> <p> Understanding of the fundamental technologies of the web HTTP SSL HTML CSS JavaScript and JSON <p> <li> <li> <p> Experience with a front end JS framework like Angular React Backbone <p> <li> <li> <p> Extensive experience in taking program requirements and creating an architecture vision with experience in high volume and high availability networks and systems <p> <li> <li> <p> Experience in creating and conveying to team members the architectural vision for a program or project <p> <li> <li> <p> Build APIs that support both the digital services we deliver as well as thirdparty usage <p> <li> <li> <p> Use unit and integration testing to ensure systems meet business needs <p> <li> <li> <p> The ability to write code that is a pleasure for other engineers to read and understand <p> <li> <li> <p> Experience with all phases of the software development lifecycle from gathering and analyzing userbusiness system requirements to creating application system models <p> <li> <li> <p> Experience participating in design meetings and consulting with your project team to refine test and debug programs in order to meet business needs <p> <li> <li> <p> Experience with Amazon Web Services in particular EC2 S3 and RDS preferred <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Must be a US Citizen and able to work domestically <p> <li> <li> <p> Must be able to attain lowlevel security clearance <p> <li> <ul> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors Degree <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Fully remote <p> <li> <li> <p> Annual Stipend <p> <li> <li> <p> Comprehensive Benefits Package <p> <li> <li> <p> Company Match 401k plan <p> <li> <li> <p> Flexible PTO Paid Holidays <p> <li> <ul> <p> <strong> Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <strong> <p> <p> Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing <a class=fontbold underline fontbold underline fontbold underline href=mailtohelloOddballio rel=noopener noreferrer nofollow target=blank> helloOddballio <a> <p> <p> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c <p> <p> <strong> Compensation <strong> <p> <p> At Oddball its important each employee is compensated competitively and fairly In alignment with state legal requirements A range for the included position is listed below Be advised actual offer details are determined by job category job location and candidate skill level <p> <p> United States Wage Range $100000 $150000 <p><p>