Customer Service Representative

Customer Service Representative Location:Dallas, TX Job Type:Full Time Starting Pay:Competitive base pay Schedule:Must be available for full-time, in-office work Do you want to be part of a fast-paced, mission-driven team helping people navigate one of the most challenging moments in their lives? Cowboy Bail Bonds is seeking a Customer Service Representative who is ready to provide outstanding support with empathy and accuracy. This is an opportunity for someone who enjoys problem-solving, thrives under pressure, and takes pride in being a calming, helpful presence during stressful times. We’re not looking for someone to just clock in and out—we’re looking for someone who wants to make a difference, be a part of a growing team, and develop professionally along the way. What You’ll Do: • Take applications from potential clients and guide them through our intake process • Provide excellent, compassionate customer service in both English and Spanish • Input client data into our customer management system • Help clients understand their options and find creative solutions to complex problems • Communicate clearly, calmly, and professionally in stressful situations • Maintain accuracy and attention to detail in a fast-moving environment Who You Are: • A team player who can also work independently when needed • Comfortable multitasking and learning new systems quickly • Detail-oriented with strong critical thinking and decision-making skills • Naturally empathetic and passionate about helping others • Eager to learn and ready to grow within the company What We Offer: • Paid training to set you up for success • Paid time off (PTO) • Competitive base pay with room to grow • A supportive and mission-focused work environment • Opportunities for long-term advancement If you're ready to build a career where your work truly matters and your contributions are recognized, we’d love to hear from you. Apply today and become part of a company that’s making an impact—one customer at a time. Work Location:In person Job Type: Full-time Pay: $13.00 - $18.00 per hour Expected hours: 40 per week Benefits: • On-the-job training • Paid time off • Referral program Work Location: In person