Jobs at Acquia
47,924 open positions
Strategic Program Manager
Company: Acquia
Location: Remote
Posted Dec 22, 2023
Acquia, an open-source digital experience company, is seeking a Program Manager for its Strategic Program Management Office (SPMO). The role involves managing high-impact cross-organizational strategic programs/projects, ensuring timely completion, and maintaining program/project documentation. Key skills include a degree in Computer Science, Information Systems, Business Management, or equivalent, at least 3 years of IT/Software industry experience, excellent communication and leadership skills, and a positive outlook. Acquia offers competitive benefits and is an equal opportunity employer.
Revenue Operations Analyst, Account Management
Company: Acquia
Location: Boston, MA
Posted Mar 14, 2024
<p>Acquia is a leader in the digital experience platform DXP market and the only truly Open DXP Being an Open DXP is Acquias pledge to a brighter digital tomorrow Its part of our mission to shape a digital future that is safe accessible and available to all users without restrictions We provide the worlds most ambitious brands with products to embrace innovation and create customer moments that matter and the freedom to build tomorrow on their terms <p> <p>Headquartered in Boston we have been named one of North Americas fastest growing software companies by Deloitte and Inc Magazine rated a leader by industry analysts and named the 2024 6 Best Places to Work in the US by Builtin We are Acquia We are building for the future and we want you to be a part of it<p> <p><strong>Overview<strong><p> <p>We are seeking a talented operations analyst to join our team and support the Sales and Account Management functions This position requires an analytical professional who has a track record building business partnership and possesses a unique blend of analytical process and strategic thinking capabilities<p> <p>The Revenue Operations Analyst is a key individual contributor and trusted source of information driving efficiency of our teams through data analytics and insights We thrive on datadriven decision making and will rely on this individual for analytical and operational support This is a unique opportunity to learn about the Sales amp Account Management functions at Acquia as well as being a key individual contributor to a fast paced sales organization<p> <p><strong>What youll be responsible for<strong><p> <ul><li>Manage the creation and maintenance of critical sales reports and dashboards<li> <li>Design develop amp deliver robust and scalable reporting relating to customer renewals and renewal management<li> <li>Contribute as a thought partner for sales leadership with a focus on analytics and process infrastructure<li> <li>Serve as a contact for senior leadership on KPIs managing both standard and complex requests through execution<li> <li>Provide sales support with timely responses to revenue operations JIRA tickets<li> <li>Quickly solve discrepancies and errors in the moment while helping develop longterm solutions<li> <li>Work crossfunctionally with key stakeholders to improve internal processes and ensure consistency with business need<li> <li>Use data trends to identify prioritize and scope key strategic initiativesprojects accordingly<li> <li>Build and maintain key documentation regarding our policies and sales processes help enforce compliance at all levels<li> <li>Collaborate across teams to plan and execute ongoing automation improvements<li> <li>Leverage technical expertise to collaborate with Salesforce admin team and represent SFDC issues for system enhancements and maintenance <li> <ul><p><strong>What youll need to be successful<strong><p> <ul><li>35 years of relevant salesbusiness operations experience and experience using Salesforce<li> <li>Experience working with Account Management Customer Success teams and metrics is preferred<li> <li>Sophisticated Excel skills and capable of interpretingmanipulating data<li> <li>A natural problemsolver who seeks out creative solutions using process + technology<li> <li>Capable of translating technical information or complex concepts to internal customers and stakeholders<li> <li>Strong organizational skills with the ability to work independently as well as in a highly collaborative environment<li> <li>Autonomous worker who requires little direction but thrives on collaborative projects<li> <li>Able to work on multiple projects and meet deadlines<li> <li>Extremely detail oriented with a focus on data quality and hygiene<li> <li>Exceptional analytical and quantitative skills<li> <ul><p>Thank you for considering Acquia and we look forward to receiving your application Theres no such thing as the perfect candidate So were not looking for someone who matches all of our criteria were looking for someone with the potential to grow outward and upward Regardless of how much of the criteria you meet you should apply<p> <p><strong>Acquia is proud to provide bestinclass benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind Core Benefits include competitive healthcare coverage wellness programs take it when you need it time off parental leave recognition programs and much more<strong><p> <p>Acquia is an equal opportunity EEO employer We hire without regard to age color disability gender including gender identity marital status national origin race religion sex sexual orientation veteran status or any other status protected by applicable law<p> <p>Interested residents of Colorado may contact NArecruitingacquiacom as it relates to regulation CRS 85201 Information regarding benefits are linked here<p>
Director, Field Marketing & Events
Company: Acquia
Location: Remote
Posted Mar 13, 2024
<p>Acquia is the open digital experience company We provide the worlds most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter At Acquia we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms<p> <p>Headquartered in the US we have been named one of North Americas fastest growing software companies by Deloitte and Inc Magazine rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal We are Acquia We are building for the future and we want you to be a part of it<p> <p><b><strong>Summary<strong><b> <p><p>Acquia is seeking a dynamic and strategic Director of Field Marketing to lead our marketing efforts in the Americas region In this pivotal role you will partner closely with the sales team planning organizing and implementing programs to drive enterprise pipeline growth and support revenue objectives The position involves using a datadriven approach for maximum impact Responsibilities also extend to the strategic management of live events within the overall marketing mix focusing on improving engagement through cohesive preevent atevent and postevent strategies<p> <p>The ideal candidate with a consistent track record in building and leading field marketing teams excels in implementing hightouch experiences and achieving measurable results in a fastpaced environment Success in this role requires a strategic approach exceptional collaboration skills and the ability to effectively balance local and corporate needs<p> <p><b><strong>Responsible for<strong><b> <p><ul><li>Build and implement an integrated marketing plan combining locally created initiatives with global activities in collaboration with the sales team and crossfunctional marketing partners<li> <li>Implement and run target account strategies supporting accountbased marketing and selling<li> <li>Proactively engage with sales teams to coordinate communicate and optimize the impact of marketing activities<li> <li>Communicate and educate the sales team regarding new and planned marketing activities including global regional and local programs<li> <li>Lead ongoing relationships with vendors and event partners including sourcing negotiation and contract management<li> <li>Maintain budget trackers and event planning documents facilitating goal alignment through effective communication<li> <li>Lead a successful team in implementing measurable field marketing programs<li> <li>Analyze and provide feedback on the teams campaigns tactics and messaging<li> <li>Track program results measure success and report metrics to partners across the business<li> <li>Develop and implement bold event strategies emphasizing pipeline and revenue generation with a focus on return on investment<li> <li>Lead pre and postevent initiatives including logistics promotion and return on investment measurement<li> <ul><p><b><strong>Job Qualifications<strong><b> <p><ul><li>10+ years of B2B marketing experience in field marketing regional marketing or related roles with at least 5 years in a leadership role<li> <li>Shown success in developing and implementing field marketing strategies driving pipeline growth and revenue<li> <li>Experience in hightech or enterprise software industries preferred<li> <li>Ability to influence and collaborate with various crossfunctional teams and align tactical plans with strategies<li> <li>Proficient with marketing automation CRM and account based management tools such as 6Sense to track measure and report on campaign performance<li> <li>Exceptional analytical skills with the ability to use data and market insights to make informed decisions and optimize programs and marketing return on investment<li> <li>Strong communication skills emphasis on effective collaboration coordination and attention to detail<li> <li>Creative problem solver who is adept at working on multiple projects simultaneously in a fastpaced environment and comfortable adding new ideas<li> <li>Detail oriented with strong program management skills balanced with the ability to think strategically<li> <li>Willingness to travel as needed<li> <ul><p><strong>Acquia is proud to provide bestinclass benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind Core Benefits include competitive healthcare coverage wellness programs take it when you need it time off parental leave recognition programs and much more<strong><p> <p>Acquia is an equal opportunity EEO employer We hire without regard to age color disability gender including gender identity marital status national origin race religion sex sexual orientation veteran status or any other status protected by applicable law<p> <p>Interested residents of Colorado may contact NArecruitingacquiacom as it relates to regulation CRS 85201 Information regarding benefits are linked here<p>
Manager, Engineering
Company: Acquia
Location: Remote
Posted Dec 14, 2023
We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. Technical experience in things like Kubernetes, AWS, Linux, Docker, and Jenkins are desired. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! § 8-5-201. Conceptual knowledge of DevOps, domain-driven concepts, and infrastructure-as-code are also effective. Proven delivery skills, working with software engineering teams in an Agile environment. Information regarding benefits are linked here. The candidate also is comfortable working in a large organization, operates as a true teammate, has technical expertise to ask the right questions, is a thoughtful communicator, and is a leader with compassion. Responsible for: Experience leading teams and people responsible for systems and software Knowledge of Agile practices and software development lifecycle methodologies Experience with effective product engineering practices Familiar with project management concepts Ability to inspire change through identifying bottlenecks, resolving blockers, and leading improvement opportunities Experience with quality engineering, DevOps, and CI/CD Ability to form good partnerships with Product Managers, Product Owners, and other departments The Ideal Candidate is: Active listening skills Effective communicator Leadership skills and a positive, can-do attitude Emphasizes work/life balance and team morale Ability to break down complex problems into smaller, concrete steps and outcomes Committed to a positive culture Background in technically relevant areas Facilitating cross-team teamwork through RFCs, reviews, and historical work Background in systems maintenance, automation, release management, and testing strategies Job Qualifications: 6+ years of working within a team focused on cloud systems and development 4+ years (senior) hands-on experience building similar solutions Bachelor's or Master's degree in Computer Science or a related subject area preferred. This leader should be highly organized and pushing for success through effective prioritization, retrospecting on continuous improvements, and inspiring change.
Associate Corporate Development Analyst
Company: Acquia
Location: Boston, MA
Posted Mar 07, 2024
Acquia, a leader in the digital experience platform market, is seeking an Associate Corporate Development Analyst. This role offers hands-on strategic finance experience, including support for the M&A lifecycle and technology partnerships. The candidate will report directly to the VP of Corporate Development and work alongside senior leaders. Responsibilities include financial planning, market research, due diligence, and relationship development. The ideal candidate has a BA/BS in Accounting, Finance, or related field, strong communication skills, and proficiency in Microsoft Office.
Director of Product Management
Company: Acquia
Location: Denmark
Posted Jan 24, 2024
<p><strong>Acquia is the open digital experience company<strong> We provide the worlds most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter At Acquia we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms<p> <p>Headquartered in the US we have been named one of North Americas fastest growing software companies by Deloitte and Inc Magazine rated a leader by the analyst community and named one of the <strong>Best Places to Work<strong> by the Boston Business Journal We are Acquia <strong>We are building for the future and we want you to be a part of it<strong><p> <p>Acquia is actively seeking a <strong>Director of Product Management to lead our Monsido web governance solution<strong> designed to enable organizations to deliver a superior and inclusive user experience across their digital presence and support their journey to ensure communications are open optimized and compliant The Monsido Platform includes a cohesive suite of tools for web accessibility website quality assurance brand and content compliance user consent management social and web content archiving<p> <p>You will be responsible for the daytoday operations of this team setting direction and driving major strategic and product initiatives handling the financial growth and ensuring we are constantly passionate about solving our customers problems <p> <p>You will have a significant strategic impact and influence the direction of the portfolio as well as direct responsibility for new products and those already loved by our users You will do this together with an amazing team of versatile individuals and leaders across Acquia<p> <p>This position will be reporting directly to the VP of Product Management and will have the opportunity to present your strategy directly to executive leadership articulating product strategy and defending product growth expectations <p> <div class=h4><strong>What you will bring<strong><div> <ul style=> <li style=>5+ years demonstrated ability building mentoring and leading Product Managers and Product Owners and delivering business results<li> <li style=>7+ years of complex product management experience or equivalent experience<li> <li style=>Consistent record of defining launching and leading successful user growth and adoption for enterprise software in a fast paced environment <li> <li style=>Consistent track record of product leadership and endtoend ownership of pricing and packaging product optimization amp experiments SaaS Ecommerce or platform experiences<li> <li style=>Lead with a PM culture that shares user insights takeaways and research findings early often and well<li> <li style=>Ability to clearly plan and articulate your product vision strategy ensuring alignment with the overall business and key stakeholders<li> <li style=>Make datainformed decisions Know how youre measuring success before starting any project Obsess over your KPIs Know when to commit more or less resources<li> <li style=>Experience making pitches to senior leadership exceptional communication collaboration and social skills<li> <li style=>Experience working with Agile methodologies and leading crossfunctional technology and launch teams<li> <ul> <div class=h4><strong>How you will lead<strong><div> <ul style=> <li style=>Ability to prioritize while balancing complex technical and business requirements<li> <li style=>Outstanding verbal written and interpersonal communication skills with both technical and nontechnical audiences<li> <li style=>Demonstrated analytical skills and ability to coordinate and lead crossfunctional teams<li> <li style=>Collaborate and execute endtoend with engineering design GotoMarket and key stakeholders to define product strategy and roadmap and translate them into actionable development plans driving innovation and customer satisfaction<li> <li style=>Lead crossfunctional teams to plan prioritize and deliver highimpact solutions that meet customer and business needs<li> <li style=>Perform market research competitive analysis and establish industry best practices to stay ahead of marketing innovation trends<li> <li style=>Continuously monitor and analyze customer feedback community sentiment market trends and usage data to identify opportunities for improvements and new feature development<li> <li style=>Develop and articulate compelling value propositions and product positioning partnering with marketing and business strategy teams to experiment with new concepts and marketing approaches<li> <li style=>Ensure product launches are wellcoordinated communicated and aligned with overall business objectives<li> <li style=>Establish and track key performance metrics to measure product success and inform future product decisions<li> <ul> <p><strong>Acquia is proud to provide bestinclass benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind Core Benefits include competitive healthcare coverage wellness programs take it when you need it time off parental leave recognition programs and much more<strong><p> <p>Acquia is an equal opportunity EEO employer We hire without regard to age color disability gender including gender identity marital status national origin race religion sex sexual orientation veteran status or any other status protected by applicable law<p> <img src=httpsremotivecomjobtrack1889083blankgifsource=publicapi alt=>
Global Accounts Reals Specialist
Company: Acquia
Location: Remote
Posted Dec 08, 2023
We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. § 8-5-201. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! Information regarding benefits are linked here. Acquia is an equal opportunity (EEO) employer. In this role, the Renewal Specialist will be responsible for creating and executing a specific group of customer orders, ensuring accuracy and consistency of pricing across our customer paperwork. The responsibilities of this opportunity include: Serve as a super user of our quoting system for order proposals Support multiple account managers and leaders in relation to order management, customer inquiries, and order pricing Manage proposal status and update CRM to reflect changes as needed Maintain integrity of CRM data in relation to customer records At times will act as primary point of contact for orders for specific customer group Effectively communicate orders data to various departments as needed (Finance, Sales Operations, Sales, AMC) Partner with cross-functional teams (Finance, Sales, Sales Operations) to improve order workflow where applicable; Communicate effectively with customers when necessary Stay current on new pricing lists Vocalize concerns with contracts and partner with leadership to resolve A successful candidate: Enjoys working in a fast paced environment with a strong ability to manage multiple tasks at once Stays organized under pressure and has superior attention to detail Has the ability to effectively prioritize their workload Is a strong analytical thinker, solving problems creatively with a customer focus Demonstrates professionalism and discretion when working with leadership team on sensitive business and organizational issues Strong written and oral communication skills Prior experience working with enterprise customers preferred Prior experience working with Salesforce preferred Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Interested residents of Colorado may contact [email protected] as it relates to regulation C.R.S. The Renewal Specialist will work closely with Account Managers and Account Management leaders to coordinate and prepare proposals and provide data analysis on order progress. We are Acquia.
Partner Marketing Manager
Company: Acquia
Location: Boston, MA
Posted Feb 28, 2024
<p>Acquia is a leader in the digital experience platform DXP market and the only truly Open DXP Being an Open DXP is Acquias pledge to a brighter digital tomorrow Its part of our mission to shape a digital future that is safe accessible and available to all users without restrictions We provide the worlds most ambitious brands with products to embrace innovation and create customer moments that matter and the freedom to build tomorrow on their terms <p> <p>Headquartered in Boston we have been named one of North Americas fastest growing software companies by Deloitte and Inc Magazine rated a leader by industry analysts and named the 2024 6 Best Places to Work in the US by Builtin We are Acquia We are building for the future and we want you to be a part of it<p> <p><strong>Overview<strong><p> <p>Acquia is seeking a strategic and resultsdriven<strong> Partner Marketing Manager <strong>to spearhead partner marketing efforts in the Americas region This role is pivotal in developing and executing strategies to drive pipeline growth amplify brand visibility and fortify relationships with channel partners Working closely with sales field marketing crossfunctional teams and executive leadership the Partner Marketing Manager will ensure alignment with business objectives while maximizing the impact of partner initiatives<p> <p>Acquia has an expanding marketplace of partners and partner solutions that require the right individual to positively impact the next wave of Acquias growth The Partner Marketing Manager will have a direct impact on a partners entire experience and journey with Acquia from recruitment engagement and enablement Areas of focus will include communications and brand activations strategic partner planning alignment to Acquias longterm goals all the while fostering a positive performancebased culture that showcases a partners many contributions <p> <p><strong>Areas of Focus<strong><p> <ul><li>Agile communication strategies and marketing playbooks that excite Partners with Acquias product market and community dynamics<li> <li>Engagement across a partners entire journey with Acquia inspiring them to maximize their contributions to deal referrals pipeline creation and Acquias brand<li> <li>Annual and quarterly planning with strategic partners that align and scale Acquias longterm strategic objectives<li> <li>Operationalized marketing drivers using systems and partner data to engage a large growing and diverse channel at scale<li> <li>Maintain a performancebased culture that showcases a partners holistic contributions to Acquia and our shared customer success<li> <ul><p><strong>Job Requirements<strong><p> <ul><li>Develop and execute comprehensive partner marketing strategies and plans aligned with sales objectives and overall business goals in the Americas region<li> <li>Collaborate with select channel partners to create comarketing programs campaigns and initiatives that drive demand generation and accelerate pipeline growth<li> <li>Optimize and operationalize the entire partner journey with market and campaign readiness programs in order to drive effective brand and growth strategies for partners at every stage of maturity<li> <li>Support partner recruitment programs by aligning ideal partner profiles and targets to existing demand creation programs<li> <li>Drive partner engagement through 1many digital programs and utilize selfservice tools like the Acquia Partner Portal Powered by AllBound and the Acquia Partner Help Desk<li> <li>Support partner enablement efforts and crossfunctional collaboration with the partner enablement and operations teams and all of marketing<li> <li>Act as the primary liaison between Acquia and channel partners providing guidance support and resources to ensure successful execution of joint marketing activities<li> <li>Drive partner enablement efforts including the development of marketing collateral training materials and other resources to empower partners to effectively market Acquia solutions<li> <li>Utilize data and analytics to track the performance of partner marketing programs measure ROI and optimize strategies for maximum impact<li> <li>Cultivate strong relationships with key partners fostering a collaborative and mutually beneficial partnership ecosystem<li> <li>Stay informed of industry trends competitor activities and market dynamics to identify new opportunities for partnership growth and expansion<li> <ul><p><strong>What youll need to be successful<strong><p> <ul><li>Bachelors degree in Marketing Business Administration or related field advanced degree preferred<li> <li>Minimum of 5 years of experience in partner marketing or channel marketing roles preferably in the technology or software industry<li> <li>Proven track record of success in developing and executing partner marketing strategies that drive pipeline growth and revenue<li> <li>Strong understanding of channel partner dynamics and experience working with a diverse partner ecosystem including VAR ISV and Reseller partnerships<li> <li>Excellent communication interpersonal and relationshipbuilding skills with the ability to collaborate effectively with internal and external stakeholders<li> <li>Proficiency in leveraging data and analytics to inform decisionmaking and measure performance<li> <li>Strategic mindset with the ability to think creatively and identify opportunities for partnership growth and expansion<li> <li>Willingness to travel as needed<li> <ul><p>Acquia is an equal opportunity EEO employer We hire without regard to age color disability gender including gender identity marital status national origin race religion sex sexual orientation veteran status or any other status protected by applicable law<p> <p>Interested residents of Colorado may contact NArecruitingacquiacom as it relates to regulation CRS 85201 Information regarding benefits are linked here<p>
Key Account Manager
Company: Acquia
Location: Boston, MA
Posted Mar 13, 2024
<p>Acquia empowers the worlds most ambitious brands to create digital customer experiences that matter With open source Drupal at its core the Acquia Digital Experience Platform DXP enables marketers developers and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers enhance conversions and help businesses stand out<p> <p>Headquartered in the US Acquia has been named a top software company by The Software Report rated a leader by the analyst community and named a top place to work by the Boston Globe and the Boston Business Journal We are Acquia We are building for the future and we want you to be a part of it<p> <p>We are seeking a resultsoriented <strong>Key Account Manager<strong> responsible for developing amp maintaining existing customer relationships This role will proactively engage in the daytoday management of the account including issue resolution They will become the customers advocate within Acquia crafting a positive customer experience that ultimately results in the renewal of the subscription This role will work directly with Sales Technical Support and Finance<p> <p>This position is designed for an experienced account manager who has a high attention to detail and strives for customer satisfaction This is a great opportunity to hit a hot market with bestofbreed open source technology and be the front lines of our Account Management program<p> <p><b><strong>Summary<strong><b> <p><ul><li>Maintain account retention while providing outstanding customer service and developing client relationships<li> <li>Identify and close new opportunities within existing customer base<li> <li>Create and execute on a territory plan to drive customer retention and upsell opportunities<li> <li>Exceed monthlyquarterly growth and renewal goals<li> <li>Coordinate with business users and procurement to ensure timely renewals<li> <li>Update and maintain Sales database as appropriate<li> <li>Proactively drive accounts with minimal over sight<li> <li>Ability to balance multiple systems and administration at once<li> <ul><p><b><strong>Job Requirements<strong><b> <p><ul><li>Minimum of 5 years working in an account management role providing tech solutions to large enterprises<li> <li>Strong leadership teamwork communication amp crossgroup collaboration skills<li> <li>Ability to proactively drive accounts with minimal over sight from sales or senior management<li> <li>Consistent track record of sustaining amp growing complex relationships including closing the renewal up sell cross sell opportunities<li> <li>Has owned amp exceeded a Quota<li> <li>Incredibly detail oriented ability to prioritize<li> <li>Ability to perform in a fast paced environment<li> <li>MS Office knowledge including Word Excel and PowerPoint<li> <li>Experience with Salesforcecom and other CRM tools<li> <ul><p><strong>Acquia is proud to provide bestinclass benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind Core Benefits include competitive healthcare coverage wellness programs take it when you need it time off parental leave recognition programs and much more<strong><p> <p>Acquia is an equal opportunity EEO employer We hire without regard to age color disability gender including gender identity marital status national origin race religion sex sexual orientation veteran status or any other status protected by applicable law<p> <p>Interested residents of Colorado may contact NArecruitingacquiacom as it relates to regulation CRS 85201 Information regarding benefits are linked here<p>
Booking & Revenue Operations Analyst
Company: Acquia
Location: Boston, MA
Posted Mar 09, 2024
Acquia, a leading digital experience platform company, is seeking a Booking & Revenue Operations Specialist. The role involves supporting sales teams, ensuring deals are closed and documented accurately, and acting as a point of contact for contract and deal processing. The ideal candidate should have strong organizational skills, proficiency in Microsoft Office, and preferably Salesforce.com experience. Acquia offers competitive benefits and is an equal opportunity employer.
Global Account Director
Company: Acquia
Location: Remote
Posted Dec 07, 2023
We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. § 8-5-201. Process-oriented approach to identifying, qualifying, brokering, and closing enterprise-level software subscription agreements in sophisticated, multi-constituent enterprise environments. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! Information regarding benefits are linked here. Acquia is an equal opportunity (EEO) employer. What you’ll need to be successful... BS/BA required 15+ years enterprise software/subscription sales and account management experience – CMS, CDP and digital experience platform knowledge will be a game changer. Comfortable effectively communicating across the client organization, from hands-on technical resources to C-level executives. Strong technical acuity with consistent track record to present and sell sophisticated software products (infrastructure and applications) in a Voice of the Customer context, explicitly linking IT and business outcome value. Interested residents of Colorado may contact [email protected] as it relates to regulation C.R.S.
Regional Account Manager
Company: Acquia
Location: Boston, MA
Posted Dec 14, 2023
We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! You will work directly with Sales & Pre-Sales, Technical Support, Customer Success, Professional Services, Operations and Finance. Acquia is an equal opportunity (EEO) employer. The specific responsibilities of the position include: Exceed quarterly renewal and upsell goals Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services Guide customers through onboarding of products and services Maintain control of account direction and strategy Build relationships with strategic leadership level customer contacts Identify new opportunities and work to drive them to a close Coordinate with business users and procurement to ensure timely renewals Update and maintain Sales database as appropriate Must be able to proactively drive accounts with minimal oversight Strong collaboration with internal teams Generates trusted relationships with customers Ability to manage multiple systems and administration at once Required Qualifications, Skills & Experience: In order to be successful at Acquia, you must have the following types of traits & skill set 2-5 years working in a sales / account management role for a technology company Strong leadership, teamwork, communication & cross-group collaboration skills Proven track record of sustaining & growing complex relationships including closing the renewal and assisting with up sell / cross sell opportunities Has owned & exceeded a renewals quota Renewal forecasting & analytical skills Detailed oriented and organized Ability to perform in a fast paced environment Self-starter who can set and manage priorities MS Office knowledge, including Word, Excel, and PowerPoint Experience with Salesforce.com and other CRM tools Strong verbal and written communication skills Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. This position is designed for an individual who has account management experience, a high attention to detail and strives for customer satisfaction. You will become the customer’s advocate within Acquia, creating a positive customer experience that ultimately results in the renewal of the subscription and account growth. In this role, you will proactively engage in the day-to-day Account Management of accounts; mitigating customer escalations and risks with the appropriate sense of urgency, and building strong cross-departmental relationships with other stakeholders in the organization. The ideal candidate will have past experience working for a technology company. We are Acquia.