Jobs at Aisera

Positions 12,803

Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.

Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.

Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.

Federal Account Executive

Company: Aisera

Location: Remote

Posted Sep 10, 2022

Aisera is a company that helps businesses and customers with AI Service Management, providing a personalized and proactive experience for users. The company has a small but passionate team of 100+ based in the Bay Area, and is looking for a sales representative to qualify new sales opportunities in the Federal space.

Commercial Account Executive - Los Angeles

Company: Aisera

Location: Remote

Posted Sep 03, 2022

Aisera is a company that provides AI Service Management (AISM) solutions for various industries. They help businesses and customers by offering a consumer-like user experience for support and operations. The company is looking for sales representatives with experience in sales, Salesforce, and closing deals.

Systems Integration Manager

Company: Aisera

Location: Peninsula

Posted Sep 02, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions, automating operations and support for IT, Sales, and customer service. The company has received numerous recognitions and is looking for a Systems Integration Manager to own the integrations to its AI-driven service experience.

Senior Data Scientist

Company: Aisera

Location: Peninsula

Posted Sep 02, 2022

Aisera is a top-tier, VC-funded startup offering an AI-driven service experience solution for IT, Sales, and customer service. They provide consumer-like self-service resolutions, end-to-end automation, and are a strategic partner with major tech companies. Aisera has received numerous recognitions and is known for its passionate team and data-driven culture.

Technology Alliances Manager

Company: Aisera

Location: Peninsula

Posted Sep 02, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions, automating operations and support for IT, Sales, and customer service. The company has received numerous recognitions and is looking for a Technical Alliance Manager to build strategic partnerships and solutions with technology partners.

Senior Solutions Architect

Company: Aisera

Location: Peninsula

Posted Sep 02, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions for IT, Sales, and customer service. The company has received numerous recognitions and has a passionate team of 100+ based in the Bay Area.

Senior Technical Project Manager

Company: Aisera

Location: Peninsula

Posted Sep 08, 2022

Aisera is building a world-class Customer Success team to help customers achieve their desired business outcomes with high satisfaction. The team will partner closely with internal teams to bridge business and technology, and will be expected to be resourceful, a selfless team player, and regularly go above and beyond their day job.

Sr. Javascript Full Stack Engineer, Remote

Company: Aisera

Location: Peninsula

Posted Sep 02, 2022

Aisera is a top-tier startup offering AI-driven service experience solutions. The company is looking for a Sr. Full Stack Developer to join their core UI team.

Sales Engineer

Company: Aisera

Location: Peninsula

Posted Sep 02, 2022

Aisera is hiring a Sales Engineering team to work on AI Service Management, requiring 5+ years of experience in Sales Engineering or Solutions Architecture, with skills in presentation, communication, and sales acumen.

Technical Project Manager

Company: Aisera

Location: Peninsula

Posted Sep 11, 2022

Aisera is a company that helps businesses and customers by offering a consumer-like user experience for support and operations. They are building a world-class Customer Success team and are looking for a Technical Project Manager to partner with internal teams to help bridge business and technology.

Software Development Engineer

Company: Aisera

Location: Peninsula

Posted Sep 07, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions, automating operations and support for IT, Sales, and customer service. The company has received numerous recognitions and has a passionate team of 150+ based in the Bay Area.

Manager of Platform Engineering

Company: Aisera

Location: Peninsula

Posted Sep 08, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions, automating operations and support for IT, Sales, and customer service. The company is looking for an experienced Manager of Platform Engineering to build and lead a strong platform engineering team.

Frequently Asked Questions

What’s it like to work at Aisera?
Employees describe Aisera as fast‑paced yet collaborative, with a strong focus on AI ethics and user privacy. The company offers flexible remote options, quarterly hackathons, and a comprehensive benefits package that includes health, dental, vision, and a 401(k) match.
What types of positions are available at Aisera?
Aisera’s open roles span software engineering, data science, AI research, product management, sales engineering, marketing, customer success, and operations. Positions are located in Austin, remote U.S. locations, and select international hubs.
How can I stand out as an applicant for Aisera?
Tailor your resume to highlight experience with NLP, cloud platforms (AWS, Azure, GCP), and AI model deployment. Showcase measurable impact, such as reducing ticket resolution time by a percentage or improving model accuracy. Include a portfolio or demo of relevant projects and prepare to discuss your approach to ethical AI design during interviews.

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