Jobs at Aisera

Positions 12,803

Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.

Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.

Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.

Enterprise Account Executive - Seattle

Company: Aisera

Location: Remote

Posted Aug 08, 2022

Aisera is a company that helps businesses and customers with AI Service Management, providing a personalized and proactive experience for users. The company has a small but passionate team of 100+ based in the Bay Area, with a seasoned founding team that has led companies through several prior successful startups and acquisitions.

Director of Growth Marketing

Company: Aisera

Location: Peninsula

Posted Aug 25, 2022

Aisera is a company that offers AI Service Management solutions for various industries. They are looking for a Growth Marketing Leader to drive customer acquisition, manage cross-channel growth strategy, and ensure team's ability to execute on company KPIs. The role requires 6-8+ years of B2B growth experience, experience managing a demand generation team, and familiarity with various marketing and analytics tools.

Technical Customer Success Manager, West Coast - Remote

Company: Aisera

Location: Peninsula

Posted Aug 29, 2022

Aisera is a company that offers an AI Service Management (AISM) solution for various industries such as IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They aim to provide a personalized and proactive experience for users by automating the resolution of tasks and actions. The company is a small but passionate team of 100+ based in the Bay Area, led by a seasoned founding team with a history of successful startups and acquisitions. They are looking for a world-class Customer Success team member to help bridge business and technology, and serve as the voice of the customer to ensure high satisfaction.

Enterprise Account Executive - Denver

Company: Aisera

Location: Remote

Posted Aug 08, 2022

Aisera is a company that helps businesses and customers with support and operations by offering a consumer-like user experience. They have a team of 100+ people based in the Bay Area and are looking for a sales representative to qualify new sales opportunities and close deals.

Director, Customer Success

Company: Aisera

Location: Peninsula

Posted Aug 24, 2022

Aisera is a company that provides AI Service Management (AISM) solutions for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They are looking for a Director of Customer Success to lead a team of Technical Support and Customer Success professionals to deliver Conversational AI solutions to customers.

Senior Manager, Finance & Accounting

Company: Aisera

Location: Peninsula

Posted Aug 13, 2022

Aisera is a top-tier AI-driven service experience solution that automates operations and support for IT, Sales, and customer service. The company has received numerous recognitions and is a strategic partner with major cloud providers. The role is for a financial reporting analyst to work closely with business partners and senior management to facilitate rapid growth.

Build and Release Engineer - Remote

Company: Aisera

Location: Remote

Posted Aug 27, 2022

Aisera is a top-tier, VC-funded startup offering an AI-driven service experience solution for IT, Sales, and customer service. They provide end-to-end automation of tasks and have received numerous recognitions. The team is a small but passionate group of 100+ based in the Bay Area, with a focus on empathy for customers and each other. The role involves designing, deploying, and managing CI/CD pipelines, integrating source control systems, and more.

Frequently Asked Questions

What’s it like to work at Aisera?
Employees describe Aisera as fast‑paced yet collaborative, with a strong focus on AI ethics and user privacy. The company offers flexible remote options, quarterly hackathons, and a comprehensive benefits package that includes health, dental, vision, and a 401(k) match.
What types of positions are available at Aisera?
Aisera’s open roles span software engineering, data science, AI research, product management, sales engineering, marketing, customer success, and operations. Positions are located in Austin, remote U.S. locations, and select international hubs.
How can I stand out as an applicant for Aisera?
Tailor your resume to highlight experience with NLP, cloud platforms (AWS, Azure, GCP), and AI model deployment. Showcase measurable impact, such as reducing ticket resolution time by a percentage or improving model accuracy. Include a portfolio or demo of relevant projects and prepare to discuss your approach to ethical AI design during interviews.

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