Jobs at Aisera

Positions 12,803

Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.

Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.

Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.

Director of Engineering

Company: Aisera

Location: Peninsula

Posted Sep 21, 2022

Aisera is a startup that offers AI-driven service experience solutions for IT, sales, and customer service. The company has received numerous recognitions and is a strategic partner with major cloud providers. Aisera is looking for a platform engineer to lead efforts in platform engineering and work with other teams to develop and deliver features and functionality.

Senior Event Marketing Manager

Company: Aisera

Location: Peninsula

Posted Sep 23, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions, automating operations and support for IT, Sales, and customer service. They are looking for an Events Marketing Manager to spearhead their event marketing strategy.

Sr. Javascript Full Stack Engineer, Remote

Company: Aisera

Location: Peninsula

Posted Sep 21, 2022

Aisera is a top-tier startup offering AI-driven service experience solutions. The company is looking for a Sr. Full Stack Developer to join their core UI team.

SEO & Web Marketing Specialist/Manager

Company: Aisera

Location: Peninsula

Posted Sep 29, 2022

Aisera is a company that provides AI-powered solutions for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They are looking for a SEO and website specialist to join their Marketing team to help take their online presence to the next level.

Sales Development Representative - Remote

Company: Aisera

Location: Peninsula

Posted Sep 23, 2022

Aisera is a company that helps businesses and customers by offering a consumer-like user experience for support and operations. They are looking for an SDR to work closely with prospect companies and help them understand the value of their solution.

Recruiting Coordinator

Company: Aisera

Location: Remote

Posted Sep 12, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions, automating operations and support for IT, Sales, and customer service. The company has received numerous recognitions and is a strategic partner with major cloud providers. Aisera is looking for a Recruiting Coordinator to manage the logistics for US roles.

Senior Devops Engineer

Company: Aisera

Location: Remote

Posted Sep 29, 2022

Aisera is a company that provides AI Service Management (AISM) solutions for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. They are looking for a Senior DevOps engineer to join their team and help maintain the health, availability, and scalability of their SaaS service.

QA Architect - Remote

Company: Aisera

Location: Peninsula

Posted Sep 23, 2022

Aisera is a company that helps businesses and customers by offering a consumer-like user experience for support and operations. They have built the world's first AI Service Management solution for various industries. The job posting is for a QA Automation Architect who will work on automating test cases and developing a test automation framework.

Marketing Coordinator

Company: Aisera

Location: Peninsula

Posted Sep 15, 2022

Aisera is a top-tier AI-driven service experience solution that automates operations and support for IT, Sales, and customer service. The company has received numerous recognitions and is looking for a Marketing Coordinator to help grow the business globally.

Sourcer

Company: Aisera

Location: Remote

Posted Sep 14, 2022

Aisera, a top-tier VC-funded startup, is seeking a Sourcer to join their team. The role involves building targeted searches, engaging diverse talent pipelines, and maintaining data integrity. The ideal candidate will have 3-5 years of sourcing experience, a track record of hiring top technical talent, and strong interpersonal skills. Aisera offers a fun work environment, great team, and comprehensive benefits.

Solutions Enablement Manager - Remote

Company: Aisera

Location: Peninsula

Posted Sep 17, 2022

Aisera is a company that helps businesses and customers with AI Service Management (AISM) by providing a consumer-like user experience for support and operations. The company has a small but passionate team of 100+ based in the Bay Area and is looking for a Solutions Enablement Manager to empower employees to do the best work of their careers.

Enterprise Account Executive - East

Company: Aisera

Location: Remote

Posted Sep 15, 2022

Aisera is a company that helps businesses and customers with AI Service Management, providing a personalized and proactive experience for users. The company has a small but passionate team of 100+ based in the Bay Area, with a seasoned founding team that has led companies through several prior successful startups and acquisitions.

Frequently Asked Questions

What’s it like to work at Aisera?
Employees describe Aisera as fast‑paced yet collaborative, with a strong focus on AI ethics and user privacy. The company offers flexible remote options, quarterly hackathons, and a comprehensive benefits package that includes health, dental, vision, and a 401(k) match.
What types of positions are available at Aisera?
Aisera’s open roles span software engineering, data science, AI research, product management, sales engineering, marketing, customer success, and operations. Positions are located in Austin, remote U.S. locations, and select international hubs.
How can I stand out as an applicant for Aisera?
Tailor your resume to highlight experience with NLP, cloud platforms (AWS, Azure, GCP), and AI model deployment. Showcase measurable impact, such as reducing ticket resolution time by a percentage or improving model accuracy. Include a portfolio or demo of relevant projects and prepare to discuss your approach to ethical AI design during interviews.

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