Jobs at CarMax
5,654 open positions
CarMax is the largest private used‑car retailer in the United States, blending automotive sales with a data‑driven tech stack that powers pricing, inventory management, and the online buying experience.
The company hires software engineers, data scientists, product managers, UX designers, and cloud infrastructure specialists, often seeking candidates who can turn complex datasets into actionable insights for a high‑volume retail operation.
By reviewing CarMax listings on Job Transparency, you gain instant access to salary ranges, employee sentiment, and real‑time job counts, giving you a clear view of compensation and workplace culture before you apply.
Customer Advisor
Company: CarMax
Location: Atlanta, GA
Posted Dec 17, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. • Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. • Intermediate computer skills, including spreadsheet knowledge. • Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas. • Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. • Perform multiple duties in a high-energy, fast-paced working environment. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. • Requires walking or standing for extended periods of time. Job Specifications: Work requires ability to: • Demonstrate exceptional interpersonal, communication, and customer service skills.
Technology Manager - Associate Computing Experience
Company: CarMax
Location: East Bay
Posted Oct 23, 2023
CarMax is seeking a passionate and results-oriented Manager for Enterprise Systems to lead a team of engineers and analysts. The role involves partnering with business areas to provide technology solutions, driving powerful customer experiences, and staying current with industry trends. The ideal candidate should have a strong background in information technology, excellent communication skills, and experience in Agile practices. A Bachelor's degree in IT is required, and experience with ServiceNow is preferred.
Technology Manager - Associate Computing Experience
Company: CarMax
Location: East Bay
Posted Oct 23, 2023
CarMax is seeking a passionate and results-oriented Manager for Enterprise Systems to lead a team of engineers and analysts. The role involves partnering with business areas to provide technology solutions, driving powerful customer experiences, and influencing the technology journey within CarMax. The ideal candidate should have a strong background in technology, excellent communication skills, and the ability to motivate and inspire team members. A Bachelor's degree in IT is required, and experience with ServiceNow is preferred. The role is based in Richmond, VA, with a hybrid work arrangement.
Customer Advisor
Company: CarMax
Location: Sacramento, CA
Posted Nov 04, 2023
CarMax is seeking a Service Customer Advocate to deliver exceptional customer service by acting as a liaison between customers and retail technicians or mechanical associates. The role involves meeting and greeting customers, assisting with incoming service calls, accurately documenting customer concerns, updating customers on vehicle status, creating repair orders, obtaining estimates, consulting with customers on repairs, reviewing repair orders, collecting payments, balancing workload, and ensuring timely resolution of customer concerns. The job requires strong interpersonal, communication, and customer service skills, active listening, and the ability to work in a high-energy, fast-paced environment. CarMax offers competitive pay, benefits including sick time, vacation time, and holidays, and a commitment to training and diversity.
Customer Specialist
Company: CarMax
Location: Other US Location
Posted Dec 17, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. Education and/or Experience High School Diploma, or equivalent Sales and customer service experience, in an area such as retail, preferred Valid Driver's License Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. The requirements listed below are representative of the knowledge, skill, and/or ability required. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. Demonstrate exceptional communication skills Display confidence in self, the product and CarMax Ability to build and maintain strong relationships Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun Balance the needs of the Customer and the business when making decisions Seek to fully understand and meet Customer needs Create win-win solutions to Customer issues Get work done well, on time and follow the right process Drive work processes and pay close attention to detail Perform multiple duties in a high energy, fast-paced working environment Read, interpret and transcribe data in order to maintain accurate records Lift objects that weigh as much as 25 lbs. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Appraisal Specialist
Company: CarMax
Location: Washington DC
Posted Oct 27, 2023
The job description is for a customer service role at CarMax, a leading used car retailer. The role involves providing exceptional service, establishing rapport with customers, communicating effectively, and facilitating the appraisal process. The position requires multi-tasking in a fast-paced environment, delivering appraisal offers, and overcoming customer objections. The ideal candidate should be able to work in a pleasant but busy atmosphere, handle pressure, and maintain strong relationships. CarMax is recognized for its commitment to training, diversity, and providing an equal opportunity employment environment.
Senior Principal Salesforce Engineer
Company: CarMax
Location: East Bay
Posted Oct 24, 2023
CarMax is looking for a Senior Principal Engineer to lead the development of AI-integrated web applications and APIs on the Azure platform. The role requires 10+ years of relevant work experience and a strong understanding of Azure services,.NET development, and machine learning models.
Sr. Analyst, Mail Operations
Company: CarMax
Location: East Bay
Posted Nov 04, 2023
CarMax is seeking a Senior Analyst, Mail Operations for a hybrid role based in Richmond, VA. The role involves managing Mail Operations systems, creating a new reporting platform, and serving as a subject matter expert. Key responsibilities include maintaining vendor relationships, optimizing system administration, analyzing shipping methods, and implementing best practices. The ideal candidate should have 2+ years of data analytics experience, vendor management experience, reporting platform expertise, and expert level of MS Excel. CarMax is committed to diversity and inclusion, offering a safe and welcoming work environment.
Appraisal Specialist
Company: CarMax
Location: Washington DC
Posted Dec 17, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback. Job Specifications: Work requires ability to: Deliver exceptional customer service Read, interpret and transcribe data in order to maintain accurate records Multi-task in a high energy, fast-pace work environment Speak and listen effectively when dealing with internal and external customers Complete CarMax provided training and attend scheduled meetings Working Conditions: Pleasant but busy at times noisy sales floor Requires walking, bending or standing for extended periods of time Ability to work outdoors or in any inclement weather for several hours Flexible work hours with shifts that may include nights, weekends, holidays Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store) About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections. Building and maintaining strong relationships and demonstrating excellent teamwork. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour.
PDR Associate
Company: CarMax
Location: Sacramento, CA
Posted Oct 25, 2023
The job posting is for a Reconditioning Associate position at CarMax, a leading used car retailer. The role involves using Paintless Dent Removal (PDR) to repair dents on vehicles, as well as performing various reconditioning tasks such as cleaning, waxing, and paint touch-ups. The position requires the ability to lift up to 50 lbs, work in a fast-paced environment, and adhere to CarMax's standards and policies. CarMax is recognized for its commitment to training, diversity, and employee development, offering competitive benefits and a positive work environment.
Technology Manager - Associate Computing Experience
Company: CarMax
Location: East Bay
Posted Oct 23, 2023
CarMax is seeking a Manager, Enterprise Systems to lead a team of engineers and analysts, enabling CarMax's technology journey with a security-first approach. The role involves participating in diverse technology projects, influencing a team of technologists, and delivering robust technology solutions that drive powerful customer experiences. The ideal candidate should have a passion for information technology, be a persuasive communicator, and have at least 5 years of experience in a technology field. Preferred qualifications include experience with ServiceNow or similar IT Service Management Platform.
Software Engineer II
Company: CarMax
Location: East Bay
Posted Oct 27, 2023
CarMax, a leading used car retailer, is seeking a Software Engineer II to develop and maintain high-performing REST APIs using .NET (C#) in Azure. The role involves designing data integrations with reusable patterns, ensuring scalability and reliability. The successful candidate will have a direct impact on improving business performance and customer experience. Preferred qualifications include experience with data-driven initiatives, MDM, CDP, or other data management platforms, and knowledge of cloud services, CI/CD pipelines, and coding best practices.