Jobs at CarMax
5,654 open positions
CarMax is the largest private used‑car retailer in the United States, blending automotive sales with a data‑driven tech stack that powers pricing, inventory management, and the online buying experience.
The company hires software engineers, data scientists, product managers, UX designers, and cloud infrastructure specialists, often seeking candidates who can turn complex datasets into actionable insights for a high‑volume retail operation.
By reviewing CarMax listings on Job Transparency, you gain instant access to salary ranges, employee sentiment, and real‑time job counts, giving you a clear view of compensation and workplace culture before you apply.
Manager, HR Investigations
Company: CarMax
Location: East Bay
Posted Oct 21, 2023
CarMax is seeking a Manager, HR Investigations for their centralized HR Investigation team. The role involves conducting thorough, fair, and unbiased investigations into higher sensitivity and escalated HR issues. The ideal candidate should have strong communication skills, the ability to navigate complex issues, and the judgment to handle critical, sensitive investigations. The role requires proficiency in Microsoft Office systems and a Bachelor's degree with five or more years of HR experience, including investigation or case management. The position offers a hybrid work arrangement based in Richmond, VA, and is part of a company recognized for its commitment to diversity and inclusion.
Team Manager, Customer Serv
Company: CarMax
Location: Atlanta, GA
Posted Sep 25, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. The ability and experience to Interpret and analyze data, reports, processes, trends, and situations and recommend/implement solutions.Basic to moderate computer knowledge and keyboard skills and a basic understanding of MS Word and Excel. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. In collaboration with different departments you will effectively research and resolve customer issues, while helping CarMax Auto Finance to meet their bottom line. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Effectively manage a team of non-exempt associates - Manage, coach, train, develop, and motivate associates to achieve expected departmental results and ensure adherence to company policies and procedures. Be visible and accessible in the department- to motivate, answer associate questions, and drive associate engagement.Manage Business results - Track and measure, business results, associate productivity and department staffing and scheduling to ensure your team meets departmental objectives.
Sr. Principal Engineer, Cloud.
Company: CarMax
Location: East Bay
Posted Oct 21, 2023
CarMax is seeking a Senior Principal Engineer to join their Operations team. The role involves developing and building self-service capabilities and automation, collaborating with colleagues to develop experimental solutions, influencing direction within the organization, and staying on top of industry trends. The ideal candidate should have a Bachelor's or Master's degree in Computer Science or a related field, with 6-8 years of experience in cloud-based infrastructure. They should have experience with Azure, AWS, or Google Cloud, and proficiency in scripting or coding languages such as PowerShell, Python, or C#. The role offers opportunities for continuous learning, mentoring, and eliminating repetitive manual processes through automation.
Architect, Application Systems (Multiple Positions)
Company: CarMax
Location: East Bay
Posted Oct 16, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. Work Location: 12800 Tuckahoe Creek Parkway, Richmond, VA 23238 100% remote/telecommuting position, if within 100 miles of Richmond, VA About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. Must also have demonstrated experience with the following: Utilizing DevSecOps with a clear understanding of related tools, structure, and processes working in an Agile/Scrum setting; Azure DevOps and services (Databricks, Synapse, SQL, CosmosDB, Data Factory, Event Hub, Functions, Key vaults, Managed Identity, Service Principal, Networking, Active Directory, and Cost Forecasting); Python, SQL, GitHub, Terraform and PowerShell; Implementing Infrastructure-as-Code and configuration management automation tools; Machine Learning Engineering/Operations (MLOps/ModelOps); Influencing the technical direction of others in order to drive all projects to successful completion within the architectural standards and guidance; and Evaluating long term impacts when making recommendations and decisions. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Engages in critical support situations and effectively, efficiently, and quickly drives to successful resolutions.Recognizes areas of improvement in the development lifecycle and recommends action plans. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. Summary of Duties: Architect intelligent, predictable, reliable, scalable, cost-efficient, and easy-to-use platforms and frameworks for Data Science Machine Learning (DSML), Enterprise Data Lake/Warehouse (EDL/EDW), Master Data Management (MDM) functions.Establish patterns, build CI/CD pipelines, frameworks and conduct detailed code reviews.Up to 50% hands-on activities such as evaluating new tools and vendors, platforms, technologies, and building prototypes.Own the Data and Analytics Platform Engineering team's technical roadmap and contribute to the platform strategy.Self-directed and able to balance the priorities of multiple teams, systems, and products with a leadership mindset.Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.Streamline development and operation processes via continuous integration, deployment, automated testing while leveraging SRE principles.Mentor junior members of the group.Partners with IT Enterprise Architects to assist Leadership with the forecasting of technology implementation budgets.
Technology Manager - Associate Computing Experience
Company: CarMax
Location: East Bay
Posted Oct 23, 2023
CarMax is seeking a passionate and results-oriented Manager for Enterprise Systems to lead a team of engineers and analysts. The role involves partnering with business areas to provide technology solutions, driving powerful customer experiences, and influencing the technology journey within CarMax. The ideal candidate should have a strong background in technology, excellent communication skills, and the ability to motivate and inspire team members. The position offers a hybrid work arrangement and requires travel between CarMax Auto Finance in Kennesaw, GA and the Atlanta CEC in Peachtree Corners, GA.
Customer Specialist
Company: CarMax
Location: Other US Location
Posted Sep 24, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. Education and/or Experience High School Diploma, or equivalentSales and customer service experience, in an area such as retail, preferredValid Driver's LicenseBasic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. The requirements listed below are representative of the knowledge, skill, and/or ability required. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. Demonstrate exceptional communication skillsDisplay confidence in self, the product and CarMaxAbility to build and maintain strong relationshipsDemonstrate strong team behaviors including integrity, respect, inclusion, fairness and funBalance the needs of the Customer and the business when making decisionsSeek to fully understand and meet Customer needsCreate win-win solutions to Customer issuesGet work done well, on time and follow the right processDrive work processes and pay close attention to detailPerform multiple duties in a high energy, fast-paced working environmentRead, interpret and transcribe data in order to maintain accurate recordsLift objects that weigh as much as 25 lbs. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Customer Specialist
Company: CarMax
Location: Other US Location
Posted Sep 25, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. Education and/or Experience High School Diploma, or equivalentSales and customer service experience, in an area such as retail, preferredValid Driver's LicenseBasic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. The requirements listed below are representative of the knowledge, skill, and/or ability required. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. Demonstrate exceptional communication skillsDisplay confidence in self, the product and CarMaxAbility to build and maintain strong relationshipsDemonstrate strong team behaviors including integrity, respect, inclusion, fairness and funBalance the needs of the Customer and the business when making decisionsSeek to fully understand and meet Customer needsCreate win-win solutions to Customer issuesGet work done well, on time and follow the right processDrive work processes and pay close attention to detailPerform multiple duties in a high energy, fast-paced working environmentRead, interpret and transcribe data in order to maintain accurate recordsLift objects that weigh as much as 25 lbs. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Principal Data Engineer - Salesforce (Multiple Positions)
Company: CarMax
Location: East Bay
Posted Oct 23, 2023
CarMax is seeking a Data Management Specialist with a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field and 8 years of experience. The role involves leading data management and migration projects, developing and maintaining data processes, collaborating with team members, and implementing data solutions. The company offers a collaborative environment, opportunities for career growth, and is recognized as one of the FORTUNE 100 Best Companies to Work For®.
Support Analyst II - CAF Systems
Company: CarMax
Location: East Bay
Posted Sep 25, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. Along the way, we help every associate grow their career and achieve their best, at work and in their community. Qualifications and Requirements Basic Qualifications Bachelor's degree in computer science, or IT related field; or equivalent alternative education, skills, and/or practical experience is required.2-4 years of relevant work experience. Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center OR Dallas Tech Hub in Plano, TX and have a Hybrid work arrangement About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. As the main application support contact for the team, you will prioritize and research support issues, and partner with software engineers across CarMax enterprise to facilitate resolution. You will provide status updates to leadership within CAF and CAF Technology. Preferred Qualifications Exceptional communication and organization skills. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences.
Sr Coordinator, AR Operations - Funding
Company: CarMax
Location: East Bay
Posted Oct 16, 2023
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Filtering, VLookups, Subtotals, Shortcuts)High school diploma or equivalent Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement. The requirements listed below are representative of the knowledge, skill, and/or ability required. Coordinator, Accounts Receivable is the primary accounting contact for credit card and ESP receivables. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Prioritize research and refunds during credit card outages, ensuring timely communication and resolution. Purpose of the role The Sr. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Thinks logically and has a thought process that is practical and groundedTakes time necessary to make right choice, does so quickly if neededUses resources to find answers; asks questions to gather informationConsiders impact of decisionsSpeaks up and expresses opinion appropriately"Reads" the situation and adapts communication style appropriatelyPartners with others to best serve the customer Qualifications and Requirements Minimum of 3+ years of business experience, including 2+ years of related accounting or finance experience required or related business degreeIntermediate level of Microsoft Excel required (i.e.
Appraisal Specialist
Company: CarMax
Location: Other US Location
Posted Sep 26, 2023
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Along the way, we help every associate grow their career and achieve their best, at work and in their community. Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections. Job Specifications: Work requires ability to: Deliver exceptional customer serviceRead, interpret and transcribe data in order to maintain accurate recordsMulti-task in a high energy, fast-pace work environmentSpeak and listen effectively when dealing with internal and external customersComplete CarMax provided training and attend scheduled meetings Working Conditions: Pleasant but busy at times noisy sales floorRequires walking, bending or standing for extended periods of timeAbility to work outdoors or in any inclement weather for several hoursFlexible work hours with shifts that may include nights, weekends, holidaysRequires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store) About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that.Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discoveredCollecting and transcribing data in order to accurately input information for the appraisal offer.Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback.Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour.Building and maintaining strong relationships and demonstrating excellent teamwork.Ability to follow up and re-engage with customers to stay in continuous contact with them.Building and maintaining strong relationships and demonstrating excellent teamwork. Principle Duties and Responsibilities: Providing exceptional service throughout the customer's experience.Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal processCommunicating effectively both in-person and over the phone to discover the customer's motivation to sell their car and follow up with customers still deciding.Serving as an advocate for CarMax by sharing what makes us the smart choice.
Manager, Repossession Operations
Company: CarMax
Location: Atlanta, GA
Posted Oct 20, 2023
The CarMax Auto Finance Repossession Operations Manager role involves leading a team to manage repossession vendor processes, ensuring adherence to service provider agreements, and identifying areas for improvement. The role requires strong leadership, decision-making, and analytical skills. A high school diploma or equivalent is required, with a bachelor's degree preferred and 2-3 years of team leadership experience in a fast-paced environment. Basic computer skills and knowledge of MS Word, Excel, and PowerPoint are necessary.