Jobs at CD PROJEKT RED

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Microsoft 365 Engineer

Company: Red Cup IT

Location: Los Angeles, CA

Posted Mar 13, 2024

Microsoft 365 Engineer We are looking for a selfmotivated and talented Microsoft 365 Engineer to join our Californiabased Managed Services Provider We are seeking a candidate who is certified MCSE or equivalent with at least 5+ years of experience You must have excellent English writing comprehension and speaking abilities Must have experience with supporting and communicating with nontechnical executives and Clevel endusers Expertlevel knowledge of Windows and Linux Servers You should be able to teach us how to administer these servers otherwise DO NOT APPLY You have previously worked with MSP tools such as Beyond Identity Okta HaloPSA NinjaRMM Liongard Auvik Jira Cato Crowdstrike Intune MS Graph API Hudu PagerDuty Rewst Slack etc You MUST be able to work independently and think on your own you will be responsible for managing internal and external requests You will be joining a forwardlooking fastpaced global and professional team Microsoft 365 Engineer will be responsible for planning scoping implementation administration maintenance and level 34 issue escalations This includes but is not limited to advanced troubleshooting of server desktop and network issues as well as assisting in hardwaresoftware upgrade rollouts new infrastructure builds assisting business continuity services and some project management Audit logs should be your best friend and you should be very comfortable using them as a tool for root cause analysis Must have experience with SAMLSSO Okta Google AzureAD Experience with CIPP Certified Information Privacy Professional andor SimeonCloud Windows Autopilot amp Microsoft Endpoint Manager Formerly Intune Solid experience in Networking VLAN 8021x RADIUS and Enterprise WIFI Managing SaaS applications Zoom Lucidchart Slack Adobe DocuSign Familiar with Cloudflare DNS SSLTLS CDN LAMP Scripting Powershell Bash Python etc Technical Skills Required Microsoft Windows Server OS 2012 R2 and above Linux Server Administration RHEL CentOS Ubuntu AWS AMI DesignInstallationConfigurationTroubleshooting Microsoft Azure Active Directory Microsoft 365 Exchange Online Setup Configuration and Troubleshooting Working knowledge of SQL databases and the different flavors and versions Microsoft 365 Enterprise Setup and Troubleshooting Virtual Desktop and RDS Setup Administration and Troubleshooting Microsoft Windows OS 1011 InstallationConfigurationTroubleshooting Enterprise NASDASSAN InstallationConfigurationTroubleshooting Data backup and recovery solutions Datto Code42 AWS Glacier etc Enterprise Wireless Setup Administration and Troubleshooting Layer 23 Switching Experience with HyperV VMWare vSphere or other enterprise virtualization administration Experience supporting UTM firewalls Fortinet Cisco Meraki etc Excellent customer service and people skills required Excellent written and verbal communication skills Here are the things we would like you to have not a must 5+ Years Experience working for an MSP or MSSP 5+ Years of systems administration experience Bachelors Degree in a related field andor formal technology schooling MCSEMCSAMCITP or similar AWS Solutions Architect or similar Google Workspace and Google Cloud experience Apple device management and troubleshooting experience Apple MDM Jamf Addigy experience is a big plus No Code experience Zapier MS Power Automate Workato etc

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Software Engineer - Linux Engineering / Networking

Company: Red Hat

Location: Other US Location

Posted Mar 12, 2024

About the job The Red Hat Networking Services team is looking for a Software Engineer to join us In this role you will maintain and develop network applications for Red Hat Enterprise Linux RHEL like Open vSwitch or Data Plane Development Kit DPDK You will collaborate with colleagues and community members in an open source way to enable our customers and users to set up networking for their workloads As a Software Engineer you will concentrate on the most important tasks and take responsibility to thoroughly resolve issues Youll have the opportunity to collaborate in a friendly team environment to improve free and open source software present at conferences and participate in continued learning through selfpaced courses tech talks and certifications Successful applicants must reside in a country where Red Hat is registered to do business What you will do <ul><li>Develop new features for Open vSwitch DPDK and related projects that may interface with them or create new tools<li> <li>Analyze bug reports and provide fixes<li> <li>Provide integration and unit tests and improve continuous integration to support your work<li> <li>Write documentation and blog posts about your contributions<li> <li>Participate in upstream communities and cooperate with others as needed<li> <ul>What you will bring <ul><li>Familiarity with Linux containers DockerPodman or Kubernetes a plus<li> <li>Familiarity with OSTree eg Fedora Silverblue Red Hat CoreOS<li> <li>Experience with RPM packaging<li> <li>Understanding of how Open Source and Free Software communities work<li> <li>Experience with Continuous Integration Delivery<li> <li>Experience with 5G network capabilities<li> <li>Experience with Kernel networking stack<li> <li>Prior experience working with upstream communities is a plus<li> <ul>The salary range for this position is $90480 $144660 Actual offer will be based on your qualifications

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Skillbridge Program

Company: Red Canary

Location: Remote

Posted Mar 13, 2024

Who We Are Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats Were a cyber security company who protects supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats The combination of our marketdefining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry Were united in our commitment to customers and grounded in our values which earned us a place on the Forbes Best Startup Employers 2022 list If our mission resonates with you lets talk What We Believe In Do whats right for the customer Be kind and authentic Deliver great quality Be relentless Overview Red Canary has elected to participate in the Department of Defenses Skillbridge Program We are excited to be part of assisting our Nations Military personnel in transitioning from Active Duty to Civilian life Red Canarys goal is to provide both the general skills eg resume support interviewing peer interaction and specialized skills eg cyber security operations analysis engineering that are required to be successful after separation We also hope to create a pipeline of job opportunities to expand to our growing Veteran employee base To be eligible for participation in the Skillbridge Program you must be an Active Duty US Military personnel with plans to separate within the next year Program Overview General Skills amp Canary Veteran Mentor Red Canary believes that training the Skillbridge Candidates on how to GET the job is just as important as how to DO the job During the Candidates time with Red Canary they will be assigned a Skillbridge Mentor This mentor will be selected from our pool for Canary Veterans and will be responsible for the following Serving as the Candidates guide through the Red Canary Program Serving as a sounding board for career goals Support external job searches sharing their civilian transition experience as appropriate Setting up mock interviews Supporting or coordinating resume review assistance Specialized Skills amp Cyber Security Focus While there are many military occupational skills that would translate well into supporting Red Canary our initial Skillbridge Program offering will focus on what we do best Cyber Security We have developed a program that will expose the candidates to a variety of Technology and Security skill sets used here at Red Canary and throughout the industry Please note that at this time we will only be accepting candidates that have current Cyber Security operational experience with a focus in Managed Detection and Response Duration of the program is between 46 months This is a pipeline role in which we accept applicants on an ongoing basis Why Red Canary Red Canary is where people embody our mission to improve security outcomes for all People work hard to maintain a culture that encourages authenticity in order to do your best work Our people are driven and committed to finding the best security outcomes delivering real and actionable answers and being transparent along the way At Red Canary we offer a very rich benefits program to our fulltime team members so they can focus on their families and improving our customers security For a full list of benefits please review our Benefits Summary httpsresourceredcanarycomrs003YRU314imagesRedCanary2024BenefitsSummarypdfversion=0 Individuals seeking employment at Red Canary are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation

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MSP System & Network Engineer

Company: Red Cup IT

Location: Los Angeles, CA

Posted Mar 13, 2024

MSP SystemsNetwork Engineer We are looking for a selfmotivated and talented MSP SystemsNetwork Engineer to join our Californiabased Managed Services Provider We are seeking a candidate who is certified MCSE or equivalent with at least 5+ years of experience You must have excellent English writing comprehension and speaking ability Must have experience with supporting and communicating with nontechnical executives and Clevel endusers Expertlevel knowledge of Windows and Linux Servers You should be able to teach us how to administer these servers otherwise DO NOT APPLY You have previously worked with MSP tools such as Autotask Datto RMM Connectwise IT Glue Liongard ScalePad Auvik andor NAble You MUST be able to work independently and think on your own you will be responsible for managing internal and external requests You will be joining a forwardlooking fastpaced global and professional team Available to work MF 400 pm 100 am PST or 1200 am 900 am PST MSP SystemsNetwork Engineer will be responsible for planning scoping implementation administration maintenance and level 34 issueescalations This includes but is not limited to advanced troubleshooting of server desktop and network issues as well as assisting in hardware software upgrade rollouts new infrastructure builds assisting business continuity services and some project management Audit logs should be your best friend and you should be very comfortable using them as a tool for root cause analysis Must have experience with 1 SAMLSSO Okta Google AzureAD Duo 2 Windows Autopilot amp Microsoft Endpoint Manager Formerly Intune 3 Solid experience in Networking VLAN 8021x RADIUS and Enterprise WIFI 4 Managing SaaS applications Zoom Lucidchart Slack Adobe DocuSign 5 Familiar with Cloudflare DNS SSLTLS CDN LAMP 6 Scripting Powershell Bash Python etc Technical Skills Required Microsoft Windows Server OS 2012 R2 and above Linux Server Administration RHEL CentOS Ubuntu AWS AMI DesignInstallationConfigurationTroubleshooting Microsoft Azure Active Directory Microsoft 365 Exchange Online Setup Configuration and Troubleshooting Working knowledge of SQL databases and the different flavors and versions Microsoft 365 Enterprise Setup and Troubleshooting Virtual Desktop and RDS Setup Administration and Troubleshooting Microsoft Windows OS 1011 InstallationConfigurationTroubleshooting Enterprise NASDASSAN InstallationConfigurationTroubleshooting Data backup and recovery solutions Datto Code42 AWS Glacier etc Enterprise Wireless Setup Administration and Troubleshooting Experience with HyperV VMWare vSphere or other enterprise virtualization administration Experience supporting UTM firewalls Fortinet Cisco Meraki etc Excellent customer service and people skills required Excellent written and verbal communication skills Here are the things we would like you to have not a must 5+ Years Experience working for an MSP or MSSP 5+ Years of systems administration experience Bachelors Degree in a related field andor formal technology schooling MCSEMCSAMCITP or similar AWS Solutions Architect or similar Google Workspace and Google Cloud experience Apple device management and troubleshooting experience Apple MDM Jamf Addigy experience is a big plus No Code experience Zapier MS Power Automate Workato etc

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Learning Intelligence Specialist

Company: Red Hat

Location: Raleigh-Durham, NC

Posted Mar 13, 2024

About the job In this role you will relate business objectives with measurable outcomes and deliver actionable recommendations based on data As part of the Learning Intelligence and Operations team you will collaborate to develop predictive models to be used as part of the sensing strategy for Learning and Careers as well as develop standard reports and dashboards Youll deliver analysis on the performance of learning experiences and the operational effectivenessefficiency of learning at Red Hat What you will do <ul><li>Partner with Learning Experience Managers LXM who are accountable for executing measurement plans <li> <li>Learning Experience Specialist builds and maintains the Consumption Reaction and Learning data dashboards for each portfolio ensuring that data is accurate and updated routinely <li> <li>Develop predictive models to support consultative work of LXMs and Role Architects RA sensing learning needs of targeted audiences<li> <li>Act in data consulting capacity for Learning amp Careers LampC team to help interpret data and ensure correct conclusions and actions are reached<li> <li>Obtain access to nonlearning data to be able to measure the performance impact of learning experiences<li> <li>Consult with stakeholders and collaborate with data analysts in learning space to identify marketing data needs and develop useful information aimed at answering key business questions<li> <li>Deliver standard business reports and dashboards while supporting regular ad hoc analysis and reporting requests<li> <li>Enable easy access to data and reports to promote a culture of datadriven decision making in LampC as well as for wider learning at Red Hat<li> <li>Ensure we have a scalable reporting solution by enabling selfservice reporting for core reporting requirements<li> <li>Advise on interpretation of learning data and provide insights observations and recommendations<li> <li>Maintain integrity of learning data through delivery of validated accurate reports<li> <li>Partner with Learning Platform Managers LPM to provide requirements for additional data integrations and or addition of data elements to the LampC unified data store<li> <li>Develop andor provide requirements to coordinate the work for developingmaintaining Tableau dashboards using a managed services team<li> <li>Manage and maintain the learning data store for LampC and tenantpartner use cases<li> <li>Data Stewardship to manage access quality and appropriate use and interpretation of all learning data in the learning ecosystem<li> <ul>What you will bring <ul><li>Data Literacy<li> <li>Data Analytics<li> <li>Data Visualization<li> <li>Consulting<li> <li>Change Management<li> <li>Learning Science<li> <li>Customer Experience<li> <li>Vendor Management<li> <ul>Advanced skills in <ul><li>Marketing<li> <li>Design Thinking<li> <li>Data Modeling<li> <li>Predictive Modeling<li> <li>Adaptive Learning<li> <li>Understand the latest learning industry trends and best practices<li> <ul>The salary range for this position is $83840 $134150 Actual offer will be based on your qualifications LILS1

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IT Compliance and Audit (SOC2 & ISO27001)

Company: Red Cup IT

Location: Remote

Posted Mar 13, 2024

Profile The Information Security Framework Management ISFM team is responsible for obtaining and maintaining ISO 27001 certifications This team manages the entire Information Security Management System ISMS the full ISO audit lifecycle monitoring risk management and continuous improvement The ISFM Specialist is responsible for planning and coordinating activities related to the operational support of the ISMS as well as participating in certification and surveillance audits In addition the Specialist is involved in supporting the readiness of entities where ISO 27001 certification could benefit Your key responsibilities Support and or lead all aspects of the ISMS audit life cycle Build and maintain local relationships within different geographic locations Work with stakeholders to produce ISMS status reports regularly Work with stakeholders to document corrective actions track remediation and report progress Work closely with local area contacts to identify information security control processes and associated ownership Understand and be able to implement all aspects of the ISO 270012013 standard Create and maintain ISMS documentation specific to each implementation Work with local area contacts and management for risk treatment and acceptance To qualify for the role you must have Degree at university level English language skills excellent written and verbal communication At least 2 years of handson experience in Information Security Framework Management area Indepth familiarity with the ISO 270012013 standard as well as the ISO 27000 family of standards Ability to scope conduct and analyze audits based on controls frameworks Experience and knowledge with ISO 270012013 implementations citing specific roles and responsibilities Experience in conducting onsite audits and managing the entire lifecycle for risk treatment and corrective action plans Excellent verbal and written communication skills Who we look for We love working with people who are passionate about their job and have amazing skills in their area a think that youre an expert in the field with highly developed business and interpersonal skills youre always ready to face new professional challenges youre a person with a great sense of humor and youre open to crossborder experiences its a role for you

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VP Human Resources

Company: Red Stag Fulfillment

Location: Other US Location

Posted Mar 12, 2024

Vice President Human Resources Red Stag Fulfillment LLC Red Stag is an order fulfillment company for eCommerce businesses which is headquartered in Knoxville Tennessee and was created with one mission to redefine the 3PL experience for both clients and employees By leveraging technology to ensure accurate reliable secure and fast shipping we have quickly established ourselves as a worldclass fulfillment company and were ready for more Red Stag is a unique and special organization We understand that our Team Members are our most important asset We have grown into one of Americas best order fulfillment companies by building a team of people who are eager to be a part of our growth Our Team Members show up and give their all every day Our core values are of paramount importance and inform and guide all our decisions <ul><li>We treat others with dignity and respect<li> <li>We sweat the small stuff<li> <li>We have positive attitudes<li> <li>We act like we own it<li> <ul>We are hiring a Vice President of Human Resources to join our team in our Knoxville TN office This is a fulltime role reporting directly to our CFO For this role youll primarily work at our Knoxville HQ with occasional travel required About the role The world of ecommerce is moving at lightning speed and we need a leader who understands the power of people the influence of culture and the requirements of scale Reporting directly to the CFO and serving as a vital member of the senior leadership team the Vice President of Human Resources will partner with our leadership to create a worldclass employee experience for all our team members The person selected for this position will be responsible for enhancing our existing HR function advocating for our team members and driving our aggressive business goals You are the one we are looking for if You have a heart for people a brain for business and a soul for service You deploy UXUI level thinking to the employee experience from the first touch in the recruiting pipeline to the first day of onboarding to years of subsequent valueadding personal and professional growth You dont think employees you think team members You balance empathy for the person with pragmatism for the needs of the business Youre not scared of doubledigit YoY growth aggressive future goals and multisite operations youre energized by it and preferably youve lived it before You rely heavily on data to guide planning and decisionmaking even though you recognize there are times for gut calls You have implemented and managed benefits programs and youre eager to explore more nontraditional offerings that will provide holistic value to our team members in exchange for their particular contributions to our business You love to use and manage technology eg HCM but ultimately you recognize its not an end unto itself its a tool to maximize your influence and value within our company You recognize that life and work are more enriching with diverse viewpoints at the table You passionately believe that building a leadership pipeline is the key to curating a sustainable culture You are seeking an opportunity to join a rapidly growing company and be part of the leadership team responsible for serving and growing the business Because of this you arent afraid to roll up your sleeves get up to speed quickly and do whatever it takes to get the job done If you are more comfortable with someone directing your daytoday activity ie telling you exactly what to do then this is not the position for you But if you like the idea of diving right in getting stuff done and actively growing in new areas then this might be your perfect fit Expected Outcomes and Responsibilities <ul><li>Help to define and drive our overall business vision strategy and execution in collaboration with other key executives<li> <li>Rigorously measure your teams performance and our overall people operation through a matrix of robust but sensible KPIs and then have the vision judgment and decisiveness to adjust when necessary<li> <ul>Strategic Leadership and Organizational Development <ul><li>Develop comprehensive employee care and total reward strategy to attract and retain the best talent acquisition career development succession planning retention training leadership development compensation and benefits administration<li> <li>Stay abreast of industry trends and best practices in HR and implement relevant strategies within the organization<li> <li>Create and lead employee engagement initiatives and programs that will illustrate personify and reinforce our culture<li> <li>Partner with leadership to create and administer relevant valueadding training as well as a leadership development system that will prepare our team members for their next step inside or outside our organization<li> <li>Partner with leadership to identify spec out test debug and launch new solutions to better serve our team members<li> <li>Along with executivesenior leadership be chiefly accountable for developing a bestinclass employee experience at Red Stag<li> <li>Develop metrics and reporting to support decisionmaking by the executivesenior leadership team<li> <ul>Talent Acquisition and Workforce Alignment <ul><li>Architect a dynamic branded talent acquisition pipeline servicing all levels of our business and spanning multiple geographic locations<li> <li>Stay abreast of emerging trends in talent acquisition and employee engagement and be an internal thought leader who will keep us on the cutting edge of team member service<li> <li>Evaluate and enhance the full cycle recruiting process to streamline efficiencies and avoid delays or gaps in the process and timelines<li> <ul>Employee Relations Culture and Administration <ul><li>Embody our culture of humility excellence and respect<li> <li>Manage employee relations and ensure a positive work environment focused on treating employees with respect<li> <li>Implement performance management systems and conduct performance reviews<li> <li>Partner with our legal team to execute all HR compliance and administration<li> <li>Identify implement and manage valueadding technology systems eg HCM and databased analytics to enable us to scale our people operation in lockstep with our growth<li> <li>Maintain and enhance our unbending commitment to safety<li> <ul> Candidate Qualifications <ul><li>A heart for people a brain for business and a soul for service<li> <li>A fundamental understanding that our team members are the key to our success<li> <li>A thirst for learning getting stuff done and serving our clients and team members that will raise the collective bar of our entire team<li> <li>Strong understanding of all HR functions including talent acquisition talent management compensation and benefits compliance and employee relations<li> <li>Demonstrated ability to scale laborcentric operations in a highgrowth multisite environment<li> <li>Proven track record of success in developing and implementing strategic HR initiatives<li> <li>Experience implementing working with and managing an HCM is a plus<li> <li>Ability to hire mentor lead and promote talent<li> <li>Strong oral and written communication skills manifesting in respectful candor and thoughtful directness<li> <ul>This position will be seated in our Knoxville TN HQ with regular travel to our Sweetwater TN and Salt Lake City UT facilities

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Software Engineer Intern - Emerging Tech (Edge Operations)

Company: Red Hat

Location: Boston, MA

Posted Mar 12, 2024

About the job Smart agriculture delivery drones industrial robots autonomous cars a wide range of novel use cases rely on the ability to do intelligent data processing right at the source Edge Computing is the engine for this It combines best operating practices from the cloud with techniques for dealing with resource scarcity stubbornly unreliable networks and hardware exposed to hacking As an emerging technologies team in Red Hats Office of the CTO we explore the potential behind emerging technologies and build proofsofconcept that allow Red Hat to solve the most challenging customer use cases and expand the boundaries of our products Are you fascinated by the inner workings of the cloud Do you dream about diving deep into distributed systems where scalability resiliency reliability and performance are the name of the game If so this is your opportunity to shine At the Edge Computing team were on a mission to build device management systems that can manage and monitor thousands of devices and deploy applications accordingly Well offer you the chance to learn new technologies and skills handson mentored by one of our senior team members You will work as a full team member in an environment where diverse perspectives are invited the best ideas are valued and people feel empowered to contribute What you will do <ul><li>Work as part of a dynamic team on emerging technologies in the area of edge compute infrastructure to determine novel effective and repeatable software implementations employing a combination of different technologies to solve a realworld problem Such technologies may include onprem compute embedded compute cloud platforms IP and Linux networking tunneling and security protocols as well as many others<li> <li>Help develop functioning ProofofConcept POC implementations writing code in various languages and validating innovative ideas for realworld scalable solutions<li> <li>Present talks and demos showcasing POC implementations to audiences within Red Hat<li> <ul>What you will bring <ul><li>Ability to quickly learn and understand new technologies solve challenging problems build prototypes in a fastpaced environment<li> <li>Coding experience with distributed systems and languages such as Golang Java C++C or Python<li> <li>Understanding of cloud architecture and operations principles<li> <li>Ability to design scalable applications following a microservice model<li> <li>Knowledge of containerization and ideally orchestration tools like Kubernetes<li> <li>Knowledge of Linux operating systems<li> <li>Excellent written and verbal communication skills in English<li> <li>Excellent interpersonal skills being comfortable working closely with engineers from a wide variety of Red Hat product teams and open source communities<li> <ul>The following are considered a plus <ul><li>Familiarity with git<li> <li>Previous code contributions to open source projects or code samples on GitHub or similar<li> <li>Pursuing a masters degree<li> <ul>LIJF4

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Sales Account Executive

Company: Red Cup IT

Location: Los Angeles, CA

Posted Mar 13, 2024

MSP Sales Account Executive We are looking for a Managed Service Provider MSP Sales Account Executive who plays a critical rolein driving the business growth of an MSP by identifying developing and managing client relationshipsTheir responsibilities and qualifications are designed to ensure they can effectively communicate the valueof the MSPs services to potential and existing clients ultimately securing sales and fostering longtermpartnerships Responsibilities Build and maintain relationships with existing clients serving as a primary point of contactUnderstand their business goals challenges and IT needs to offer tailored MSP solutions Develop account plans outlining strategies for account growth expansion and retentionCollaborate with clients to align MSP services with their evolving business requirements Identify opportunities to upsell additional services or crosssell complementary solutions to existingclients Provide insights on how these offerings can further benefit their business Meet and exceed sales targets by effectively positioning MSP services as essential to clientsDevelop a deep understanding of client environments to propose valuedriven solutions Work closely with technical teams to translate client needs into actionable plans Ensure seamless communication between sales and technical teams for successful service delivery Manage contract renewals by proactively engaging with clients well in advance Negotiate terms address concerns and secure contract extensions Address client concerns promptly and effectively collaborating with internal teams to find solutionsMaintain a focus on client satisfaction and retention Stay informed about industry trends competitor activities and changes in the MSP landscape Use this knowledge to anticipate client needs and provide proactive recommendations Provide accurate sales forecasts reporting on account activities opportunities and challenges Keep management informed on account health and potential risks Stay updated on the MSPs service offerings and technical capabilities Provide training to clients on new features services and best practices to maximize their value Encourage satisfied clients to become advocates participating in case studies testimonials or referralsLeverage positive client relationships to enhance the companys reputation Maintain accurate records of client interactions contracts and sales activities using CRM tools Ensure data integrity for effective reporting and analysis Qualifications Typically requires a Bachelors degree in Business Administration Marketing Information Technology orrelated fields Previous experience in sales particularly in the IT or managed services industry is highly beneficialThis experience helps in understanding customer needs and the technical aspects of the services offered Excellent verbal and written communication skills are essential for negotiating with clients andunderstandably explaining complex services While not always required to be highly technical a good understanding of IT services cloud computingcybersecurity and other relevant technologies is important Ability to identify client needs and propose solutions that meet these needs demonstrating how theMSPs services can solve their problems Strong planning and organizational skills to manage sales pipelines client meetings and followupactivities effectively While not always required certifications related to sales methodologies or the specific technologies andservices offered by the MSP can be advantageous

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Director, Systems Engineering

Company: Red Canary

Location: USA

Posted Mar 13, 2024

Who We Are Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats Were a cyber security company who protects supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats The combination of our marketdefining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry Were united in our commitment to customers and grounded in our values which earned us a place on the Forbes Best Startup Employers 2022 list If our mission resonates with you lets talk What We Believe In Do whats right for the customer Be kind and authentic Deliver great quality Be relentless Challenges You Will Solve The Systems Engineering team at Red Canary is responsible for governance of our public cloud estates including access controls into implementation of least privilege principles within and networking among our various public cloud accounts subscriptions and projects They are tasked with creating strong guardrails within which all teams using public cloud assets at Red Canary can operate freely and safely They are also responsible for maintenance of our infrastructure as code repositories to ensure consistency within our development teams and to protect the organization from supply chain threats And finally they provide development and operations support for teams within Red Canary that do not have development or operations capabilities As our Director Systems Engineering you will be responsible for establishing the roadmap for the team and directing efforts to deliver the roadmap You will establish and deepen relationships with the product development team to empower your team to operate as partners with development to affect security related architectural changes with the product environment With your solid understanding of cloud environments project management consensus building and resourcefulness you will drive projects to reduce technical risk within the organization and to enable Canaries to operate safely and effectively What Youll Do <ul> <li> Establish and deliver a strategic roadmap aligned to the team charter <li> <li> Lead a highperforming team to manage support performance and improvement of critical IT systems including AWS Infrastructure Azure Infrastructure GCP Infrastructure Linux servers Infrastructure as Code IaC and automation tools <li> <li> Champion the team charter with business stakeholders <li> <li> Provide technical expertise and leadership on the technologies listed above <li> <li> Provide leadership and guidance on technical project planning execution and performance monitoring <li> <li> Mentor and develop members of the system engineering team <li> <li> Ensure IT systems are adhering to security policies and guardrails minimizing operational incidents <li> <li> Drive a fantastic internal customer experience for technical solution building <li> <li> Design and implement solutions to enable Red Canary technologists to reach maximum productivity <li> <li> Respond to and resolve issues reported by employees by debugging performing root cause analysis and working closely with internal and external support teams <li> <ul> What Youll Bring <ul> <li> 5+ years of experience leading IT Engineering teams <li> <li> Demonstrated success managing cloudonly infrastructure with infrastructure as code <li> <li> Demonstrated success managing a large number of disparate SaaS systems complex integrations and automations <li> <li> Experience having designed implemented and documented CICD strategy for management of infrastructure as code <li> <li> Demonstrated success building a highperforming cloud engineering team <li> <li> An indepth knowledge infrastructure as code technologies preferably Terraform and their application in cloud environments AWS Azure GCP kubernetes <li> <li> Handson engineering experience and knowledge specifically within AWSAzureGCP and MacOSheavy environments <li> <li> A demonstrated ability to use continuous improvement methods with cloud systems and key processes <li> <li> A track record of collaborating in a cross functional environment <li> <li> A high degree of empathy for the Customer and feel the only measure of success is how well our products fulfill customer needs <li> <li> A positive attitude and default to action <li> <li> Excellent communication skills <li> <ul> Targeted base salary $225000 + bonus eligibility and equity depending on experience Benefit Highlights 100 Paid Premiums Red Canary offers a 100 paid plan option for medical dental and vision for you and your dependents No waiting period Health amp Wellness Access to mental health services Employee Assistance Program and additional programs to incentivize healthy habits Fertility Benefits All new hires are eligible for benefits as of their first day Flexible Time Off Take the time you need to recharge including vacation sick bereavement jury duty and holidays Paid Parental Leave Full base pay to bondcare for your new child PreTax Plans Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA HRA and HSA with employer funding to offset out of pocket health care expenses Flexible Work Environment With 60 remote workforce Canaries can work virtually from almost anywhere in the US The application deadline is March 29th 2024 Why Red Canary Red Canary is where people embody our mission to improve security outcomes for all People work hard to maintain a culture that encourages authenticity in order to do your best work Our people are driven and committed to finding the best security outcomes delivering real and actionable answers and being transparent along the way At Red Canary we offer a very rich benefits program to our fulltime team members so they can focus on their families and improving our customers security For a full list of benefits please review our Benefits Summary httpsresourceredcanarycomrs003YRU314imagesRedCanary2024BenefitsSummarypdfversion=0 Individuals seeking employment at Red Canary are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation

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Senior Technical Writer

Company: Red Hat

Location: Raleigh-Durham, NC

Posted Mar 12, 2024

About the job The Red Hat Customer Content Services CCS team is looking for a Senior Technical Writer to join our documentation team in Raleigh hybrid schedule in office minimum 3 daysweek In this role you will be part of a team that promotes customer loyalty and success through content development and delivery You will create and be responsible for customerfacing technical documentation for Red Hat products on the customer portal Drawing from your passion for technology and communication you will work closely with developers engineers field teams and other subject matter experts to create content that helps our customers find the best solutions for their needs What you will do <ul><li>Work closely with content strategists documentation program managers engineering project teams support teams and other stakeholders to create and maintain highquality documentation for product releases<li> <li>Effectively manage and deliver customerfocused goaloriented documentation<li> <li>Engage and collaborate with customer feedback programs to address content gaps respond to direct customer feedback and promote continuous improvement of the documentation experience<li> <li>Keep up to date on changes to our offerings customer use cases support issues and business strategy<li> <li>Provide feedback to other technical writers to improve the quality and consistency of our content<li> <li>Learn to use our documentation toolchain versioning systems and issuetracking tools<li> <li>Work with Quality Engineering and Development to improve the accuracy of the documentation<li> <li>Devote time to research and understand the product as well as related trends and topics in AIML technologies<li> <ul>What you will bring <ul><li>Experience with the software development lifecycle including an understanding of the customer lifecycle and knowledge of different content development and publishing methodologies tools and defecttracking systems<li> <li>Familiarity with structured topicbased authoring and information architecture<li> <li>Ability to collaborate in a global team environment proactively engage subjectmatter experts and follow through on commitments<li> <li>Familiarity with versioncontrol systems being comfortable with Git is a big plus<li> <li>Demonstrated experience with Agile and rapid iteration releases<li> <li>Experience working with diverse sets of stakeholders to solve complex problems<li> <li>Ability to inspire others irrespective of their job title<li> <li>Demonstrated success taking accountability for project execution and completion<li> <ul>We do not expect you to check off all of these areas to join our team Instead we prefer to build around your strengths and provide opportunities for you to grow your skills The salary range for this position is $90480 $144659 Actual offer will be based on your qualifications LIREMOTE LIHM1

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Director, Systems Engineering

Company: Red Canary

Location: Remote

Posted Mar 13, 2024

Who We Are Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats Were a cyber security company who protects supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats The combination of our marketdefining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry Were united in our commitment to customers and grounded in our values which earned us a place on the Forbes Best Startup Employers 2022 list If our mission resonates with you lets talk What We Believe In Do whats right for the customer Be kind and authentic Deliver great quality Be relentless Challenges You Will Solve The Systems Engineering team at Red Canary is responsible for governance of our public cloud estates including access controls into implementation of least privilege principles within and networking among our various public cloud accounts subscriptions and projects They are tasked with creating strong guardrails within which all teams using public cloud assets at Red Canary can operate freely and safely They are also responsible for maintenance of our infrastructure as code repositories to ensure consistency within our development teams and to protect the organization from supply chain threats And finally they provide development and operations support for teams within Red Canary that do not have development or operations capabilities As our Director Systems Engineering you will be responsible for establishing the roadmap for the team and directing efforts to deliver the roadmap You will establish and deepen relationships with the product development team to empower your team to operate as partners with development to affect security related architectural changes with the product environment With your solid understanding of cloud environments project management consensus building and resourcefulness you will drive projects to reduce technical risk within the organization and to enable Canaries to operate safely and effectively What Youll Do <ul><li>Establish and deliver a strategic roadmap aligned to the team charter<li> <li>Lead a highperforming team to manage support performance and improvement of critical IT systems including AWS Infrastructure Azure Infrastructure GCP Infrastructure Linux servers Infrastructure as Code IaC and automation tools<li> <li>Champion the team charter with business stakeholders<li> <li>Provide technical expertise and leadership on the technologies listed above<li> <li>Provide leadership and guidance on technical project planning execution and performance monitoring<li> <li>Mentor and develop members of the system engineering team<li> <li>Ensure IT systems are adhering to security policies and guardrails minimizing operational incidents<li> <li>Drive a fantastic internal customer experience for technical solution building<li> <li>Design and implement solutions to enable Red Canary technologists to reach maximum productivity<li> <li>Respond to and resolve issues reported by employees by debugging performing root cause analysis and working closely with internal and external support teams<li> <ul>What Youll Bring <ul><li>5+ years of experience leading IT Engineering teams <li> <li>Demonstrated success managing cloudonly infrastructure with infrastructure as code<li> <li>Demonstrated success managing a large number of disparate SaaS systems complex integrations and automations<li> <li>Experience having designed implemented and documented CICD strategy for management of infrastructure as code<li> <li>Demonstrated success building a highperforming cloud engineering team<li> <li>An indepth knowledge infrastructure as code technologies preferably Terraform and their application in cloud environments AWS Azure GCP kubernetes <li> <li>Handson engineering experience and knowledge specifically within AWSAzureGCP and MacOSheavy environments<li> <li>A demonstrated ability to use continuous improvement methods with cloud systems and key processes<li> <li>A track record of collaborating in a cross functional environment<li> <li>A high degree of empathy for the Customer and feel the only measure of success is how well our products fulfill customer needs<li> <li>A positive attitude and default to action <li> <li>Excellent communication skills<li> <ul> Targeted base salary $225000 + bonus eligibility and equity depending on experience Benefit Highlights 100 Paid Premiums Red Canary offers a 100 paid plan option for medical dental and vision for you and your dependents No waiting period Health amp Wellness Access to mental health services Employee Assistance Program and additional programs to incentivize healthy habits Fertility Benefits All new hires are eligible for benefits as of their first day Flexible Time Off Take the time you need to recharge including vacation sick bereavement jury duty and holidays Paid Parental Leave Full base pay to bondcare for your new child PreTax Plans Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA HRA and HSA with employer funding to offset out of pocket health care expenses Flexible Work Environment With 60 remote workforce Canaries can work virtually from almost anywhere in the US The application deadline is March 29th 2024 Why Red Canary Red Canary is where people embody our mission to improve security outcomes for all People work hard to maintain a culture that encourages authenticity in order to do your best work Our people are driven and committed to finding the best security outcomes delivering real and actionable answers and being transparent along the way At Red Canary we offer a very rich benefits program to our fulltime team members so they can focus on their families and improving our customers security For a full list of benefits please review our Benefits Summary httpsresourceredcanarycomrs003YRU314imagesRedCanary2024BenefitsSummarypdfversion=0 Individuals seeking employment at Red Canary are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation

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