Jobs at Comcast
54,102 open positions
Comcast, the worldβs largest media and technology company, delivers cable, internet, and streaming services under brands such as Xfinity and Peacock. Its network spans 79 million U.S. households and its engineering teams build the backbone of 5G and fiber deployments.
Open positions cover software engineering, network operations, cybersecurity, data analytics, product management, sales, and customer experience. Candidates can expect competitive salaries, comprehensive benefits, on-the-job learning, and opportunities to work on large-scale projects that reach millions of customers.
By reviewing Comcast's listings on Job Transparency, applicants see real salary ranges, employee sentiment scores, and benefits details, allowing them to negotiate confidently and compare offers across similar roles.
8006-Manager, Device & SIM Management
Company: Comcast
Location: Philadelphia, PA
Posted Sep 27, 2023
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and six (6) years of experience developing SIM solutions using Comprion and the SIM toolkit; of which three (3) years of experience includes working with 4G or 5G protocols; and of which one (1) year includes using QXDM and QCAT to trace and diagnose device logs. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Job Summary Job Description DUTIES: Manage a team within the TPX department, responsible for the development of mobile devices for Xfinity Mobile; design and develop physical SIM and eSIM solutions using Comprion and the SIM toolkit; work with the 4G and 5G telecom network protocols; define requirements for various SIM applets; work with the SIM vendor to create SIM profiles; define use cases and architecture for Over the Air (OTA) SIM management and eSIM management platforms; develop EDI processes for secure SIM data sharing between SIM providers, network partners, and BSS systems as needed; manage IMSI ranges across multiple SIM providers; set up the SIM test infrastructure, and perform end-to-end certification testing of SIM cards, including creating and executing certification test plans; use QXDM and QCAT to trace and diagnose device logs debug SIM issues using test emulators and tools during development and post launch operations; perform production operations activities after the product launch; and guide and mentor junior-level engineers. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Join us. Please visit the benefits summary on our careers site for more details.
4478-Manager 1, Software Development & Engineering
Company: Comcast Advertising
Location: New York City, NY
Posted Sep 27, 2023
Additionally, Comcast provides best-in-class Benefits. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Salary:Base Pay: $142,779.00Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryJob DescriptionDUTIES: Manage team responsible for developing software components for FreeWheel’s advertising platform products and closely work with the FreeWheel Client Team to deliver white-glove level services to clients; lead team in the planning, designing, building, and launching of new data products, using Snowflake and Spark, and AWS Cloud technologies; help build a new-generation data platform, Video Integration products, Linear Integration products and new web frontend frameworks; guide, mentor, and grow the team, identifying the required skills, hiring the best talent, actively managing their performance and helping them grow; manage data held in RDBMS using SQL in order to drive data quality across data products and related business areas; manage projects from design to testing, including new programs, enhancements, and modifications; advocate for improvements to data quality, security, and performance; ensure on-time delivery of solutions without sacrificing sustainability and avoiding technical debt; iterate on regular process meetings; provide guidance to the Software Engineering team and other departments in identifying product and technical requirements; oversee the development of applications in Java, Scala, Go, and Python for Beeswax data products; serve as the primary point of contact and liaison between Software Engineering and other teams; manage all the deliverables to ensure adherence to deadlines, specifications, and budgets; monitor project progress and report findings to the leadership team; initiate, influence, and drive a diverse set of data-oriented problems; design, create, implement, maintain, and test data pipelines for large datasets to support our data processing, analytics, and product needs; lead technical roadmap projects; and conduct work performance reviews. In performing duties, directly supervise three (3) or more software engineers.REQUIREMENTS: Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and six (6) years of experience coding in Java, Scala, Go, or Python to develop data products; of which four (4) years must include utilizing SQL to manage data held in a relational database management system; working with AWS cloud technologies; creating and maintaining data processing pipelines for large datasets; and of which two (2) years must include leading technical roadmap projects.SALARY: $142,779 to $235,000 per yearPlease visit the compensation and benefits summary on our careers site for more details: https://jobs.comcast.com/life-at-comcast/benefitsDisclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Please visit the compensation and benefits summary on our careers site for more details. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
Software Development Engineer 3
Company: Comcast Advertising
Location: Remote
Posted Sep 26, 2023
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. NET, C, .NET Framework 4 and above, .NET Core, MVC 5, JavaScript, LINQ, HTML, CSS, XML, and JSON, IIS, jQuery, SQL Server, Visual Studio, Bootstrap, Angular 6 and above and Entity Framework 6Hands on experience with Microsoft Azure cloud service eg. Additionally, Comcast provides best-in-class Benefits. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. They will analyze, test, and assist with the integration of new applications. Contribute in Technical grooming of architectural changes, design, and technical choices.Work closely with other software developers to design, develop, test, configure and maintain existing and new software platforms.Package and support deployment of software releases in a timely manner and work with Quality Assurance team to ensure that the application fits specification and technical requirements.Organize and participate in peer-reviews and participate in paired programming, and other team cadences.Efficient in the analysis & troubleshooting for production issues & code deployment activity.Write and edit technical documentation, including but not limited to software designs, technical manuals in collaboration with Senior developers within Team.Communicate effectively with cross-functional and distributed teams - developers, software quality analysts, and appropriate stakeholder.Clear, concise, and effective communication skills.Regular, consistent, and punctual attendance.Other duties and responsibilities as assigned.Must be able to work Eastern Standard HoursJob Specifications:Bachelor’s Degree (or equivalent experientially proven) in Computer Science or similar discipline.Experience with Dev Ops/Agile development methodologies including Kanban and Scrum.Experience with debugging, performance profiling and optimization.Experience in designing and building test tools and systems.Internally motivated, able to work proficiently both independently and in a team environment.Experience in designing and building advanced automated build, test and release infrastructure.Effective communication skills with both internal team members and external business stakeholders.Strong initiative to find ways to improve solutions, systems, and processes.Experience on any third-party deployment tools.Minimum Requirements:Strong working knowledge of ASP. We enable and innovate solutions to support both traditional and emerging programmatic and premium advertising markets through our platforms, data, marketplace, and sales channels. They will participate in projects, stakeholder discussions and shares expertise with other peers.Job DescriptionCore ResponsibilitiesPossess and display in-depth knowledge of engineering methodologies, concepts, skills, and their application in the area of specified engineering specialty.Proven experience in the design and development of complex applications.Seek out opportunities to tweak areas of the code base to improve efficiency and performance, maintainability, and/or flexibility of the design.Can collaborate with project stakeholders to understand product and technical requirements.Work with the development team, peers to design and deliver high performing applications, which meet organizational needs.Participate in technical discussions; collaborate with team members to identify the most effective solutions to technical problems.Analyze and resolve technical and application problems. They’ll assist with tracking performance metrics, integrate knowledge of business and functional priorities, and act as an individual contributor in a complex and crucial environment. BLOB storage accounts, Logic Apps, Azure Service Bus, Azure Storage queues and Azure functions.Demonstrated experience in following areas: Service Oriented Architecture (SOA), Microservice Architectures & Patterns.Experience with relational databases and NoSQL databasesExperience in building quality and secured code adhering to best practice and industry standards.Proficient in Test Driven Development and dependency injectionExperience working with NUnit, MSTest, Mock Object.Hands on experience in Designing and implimenting APIsKnowledge of RAML or OAS specification - RAML is preferred.Experience in GitHub, Git Workflows, Terraform & AnsiblePreferred Requirements:Development experience with Azure PaaS (Platform as a Service) and SaaS (Software as a Service) technologiesKnowledge of Azure ML, Azure MLOps and Python is a plus – DESIRED SKILLStrong understanding of object-oriented Design and development.Database fine tuning skills are a plus.Experience in Azure API (Application Programming Interface) Management and Configuration.Good knowledge of API Governance and Security is a plus.Experience or knowledge of API Authentication mechanism is a plus.Good understanding of oAuth2, OIDC and SAML is a big plus.Proficient in Azure DevOps including CICD Pipelines.Strong experience with scripting using Python, PowerShell and Bash Scripts.Experience with container managed architectures (Kubernetes, Docker) is a plus.Experience with feature management & deployment strategy using Feature Management tool like LaunchDarkly.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role.
Advertising Sr. Account Executive
Company: Comcast Advertising
Location: New York City, NY
Posted Sep 25, 2023
conferences, workshops, meetings etc. Additionally, Comcast provides best-in-class Benefits. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsSalary:Primary Location Pay Range: $38,400.00 - $101,712.00Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.Targeted Commission: $166,250Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Works with various marketing and sales personnel to coordinate important data and materials for presentations.Interacts with various internal departments to carry out client requirements such as scheduling advertising, monitoring account activities and monitoring and managing collections.Strategic Agency partner responsible for cultivating the relationship andselling toagencies to achieveannual sales goals&8203;Influence across an assigned group of agencies&8203;Partner with Ampersand Sales Team members on differentiatedEffectvmedia solutions&8203;Leads Ampersand relationship for assigned agencies&8203;Own the strategic relationship with Ampersand and the client level&8203;Develop and pursue potential target accounts from assigned agencies to drive newbusiness and grow revenue&8203;Sell multi-screen solutions to agencies&8203;D365 and Salesforce (CRM ) Management of Opportunities &8203;Oversee the creation of Agency facing collateral and other agency presentations&8203;Understand the priorities of the agency and/or category&8203;Understanding of all Local/Regional/National Sports Opportunities&8203;Forecast revenue for the assigned agency and client level&8203;Prepare & present quarterly business review forEffectvleadership as well as agency client&8203;Oversee, as necessary, tactical work such as make goods, schedule revisions, stewardship&8203;Travel to visit clients as necessary&8203;Coach and develop Account ManagersParticipates in National Ad Sales events as required (i.e. Has in-depth experience, knowledge and skills in own discipline. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Usually determines own work priorities. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.&8203;Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role.
Sr. Analyst, Financial Operations
Company: Comcast
Location: Philadelphia, PA
Posted Sep 25, 2023
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relative Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.• Other duties and responsibilities as assigned. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.
Real Analyst
Company: Comcast
Location: Philadelphia, PA
Posted Sep 27, 2023
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Job Description Core Responsibilities Manages a weekly/monthly/quarterly summary billing report for renewal customers containing, but not limited to, open disputes, credits, back-dated charges, audit findings, and customer support resolution statistics.Prepares, consolidates, and finalizes inventory reports for both internal and external stakeholders.Completes monthly billing comparison review between internal systems to ensure the customer receives a clean post-renewal invoice, free of billing errors.Submits all credit requests for assigned strategic account relating to billing errors. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Reviews credit calculations for large credit amounts before team submits for executive approval.Acts as the mediator for all billing dispute resolutions including receipt of dispute, validation research, credit/change submission, and root cause analysis.Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects. Provides status reports to Project Managers, vendors, stakeholders and resources.Facilitates project meetings.Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.
Product Management Intern
Company: Comcast Advertising
Location: New York City, NY
Posted Sep 27, 2023
Additionally, Comcast provides best-in-class Benefits. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Relevant Work Experience0-2 YearsSalary:Base Pay: $53.00Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Basic Requirements:Preferred Major(s): Engineering, BusinessGraduate (MS, MBA, or JD)Pay:$53/hrComcast is proud to be an equal opportunity workplace. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Please visit the compensation and benefits summary on our careers site for more details. You will gain invaluable knowledge of our industry, be part of our diverse and welcoming culture and receive exposure to other areas of the business, all while working on real life business projects and functions.Job DescriptionCore ResponsibilitiesRegular, Consistent and punctual attendance. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryOur 10–12-week program as an intern at Comcast will help you cultivate meaningful relationships, develop professional skills, gain insight to the day-to-day operations of a top media and technology company, and receive mentorship opportunities to expand your professional network. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
Advertising Strategist, Sales Development
Company: Comcast Advertising
Location: Houston, TX
Posted Sep 27, 2023
Additionally, Comcast provides best-in-class Benefits. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Has in-depth experience, knowledge and skills in own discipline. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Usually determines own work priorities. Please visit the compensation and benefits summary on our careers site for more details. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace.
9999-Engineer 4, Software Development & Engineering
Company: Comcast
Location: Philadelphia, PA
Posted Sep 27, 2023
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, or related technical field, and five (5) years of experience developing software for iOS mobile applications using xCode. Comcast is an EOE/Veterans/Disabled/LGBT employer. Job Summary Job Description DUTIES: Provide technical leadership in designing and developing new software for iOS mobile applications using xCode; support applications under development and customize current applications; assist with the software update process for existing applications, and roll-outs of software releases; analyze, test, and assist with the integration of new applications; document all development activity; research, write, and edit documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals, and formal recommendations and reports; monitor and evaluate competitive applications and products; review literature, patents, and current practices relevant to the solution of assigned projects; collaborate with project stakeholders to identify product and technical requirements; conduct analysis to determine integration needs; work with the Quality Assurance team to determine if applications fit specification and technical requirements; and guide and mentor junior-level engineers. Comcast is proud to be an equal opportunity workplace. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Join us. Please visit the benefits summary on our careers site for more details.
Manager, Client Solutions - FreeWheel
Company: Comcast Advertising
Location: Remote
Posted Sep 27, 2023
Additionally, Comcast provides best-in-class Benefits. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsSalary:Primary Location Pay Range: $116,498.99 - $174,748.48Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. -Ability to utilize operational tools to improve team processes, including driving adoption and buy-in from team members and other departments Strong understanding of company culture demonstrated consistently through actions -Leading through empathy for their team members, understand their needs, and showing genuine concern for their wellbeingJob DescriptionCore ResponsibilitiesManage a team of engineers working toward the activation of new product integrations for a defined set of clients, ensuring proper requirement gathering, client-specific solution development, technical configuration, quality assurance and client education. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Ensures team preparedness and effectiveness for escalation and direct resolution of blockers and conflicts rising from team's project execution.Ensure team's ability to provide excellent technical guidance for clients' broader use of products and technical vetting for proposed usage of new products, acting as the primary technical liaisons for assigned accounts and client prospects, includes technical demonstrations.Oversee product-development-aligned resources in the implementation of best practices, technical documentation and internal training curriculums for the servicing of new products and product features. Recommend changes in operational strategies, policies and procedures to the proper decision-makers.Ensure proper team staffing and training for a set of assigned product areas, working with revenue team's management to prioritize project staffing when resources are constrained.Ensure escalation and resolution of high-sensitivity technical support tickets for in-production integrations related to team's accounts.Manage team performance and workload, identifying and addressing risks and opportunities in servicing key accounts, working toward maximization of soundly completed projects as a measurement of increased product usage by the client.Oversee the hiring and onboarding as well as ongoing training and progression of all team members.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. Please visit the compensation and benefits summary on our careers site for more details.
Engineer 2, Engineering Operations
Company: Comcast
Location: Atlanta, GA
Posted Sep 25, 2023
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Please visit the benefits summary on our careers site for more details. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities. Education High School Diploma / GED Certifications (if applicable) Relative Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. Leads technical outage bridges and engages appropriate resources to drive issues to closure.Acts as an advocate for Engineering Operations procedures, policies and processes.
Eng 3, Software Development & Engineering - SDET
Company: Comcast
Location: Philadelphia, PA
Posted Sep 26, 2023
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree: Computer and Information Science While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relative Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We are primarily responsible for working alongside the QA, Product, and Development teams in the Philadelphia office to produce high-quality entertainment applications. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life. Xumo TV is an affordable and innovative smart TV developed by Comcast in collaboration with Hisense, Element, and other OEM partners. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Please visit the benefits summary on our careers site for more details.