Jobs at Credit Karma
309,169 open positions
Marketing Facilitator
Company: Good Karma Brands
Location: Milwaukee, WI
Posted Mar 19, 2024
Good Karma Brands is seeking a Marketing Facilitator for its Milwaukee team. The role involves community engagement, social media interaction, and collaboration with various departments to meet advertising partners' goals. Daily tasks include campaign creation, event planning, content distribution, and managing digital metrics. The position offers a competitive salary, benefits, and opportunities for growth. Proficiency in Microsoft Office and Adobe Photoshop is preferred, along with strong organizational skills and the ability to work in a fast-paced environment.
Sr. Manager, Software Engineering - Digital Banking Platform (#Hybrid Chicago near O'Hare Airport)
Company: Alliant Credit Union
Location: Chicago, IL
Posted Mar 19, 2024
The Sr Manager, Digital Banking Platform at Alliant is responsible for managing the mobile and online banking strategy through a team of software engineers, mobile developers, API evangelists, and staff augmentation resources. The role requires an established background in financial industry digital banking solutions, agile software development, project management, and communication skills. The position involves software development and support, strategy and planning, and performance management responsibilities. The ideal candidate should have a Bachelor's degree in Computer Science or related field, 8+ years of technical mobile and software development experience, and 4+ years of people management experience. Benefits include competitive medical, dental, and vision benefits, paid parental leave, a competitive compensation plan, gym membership discounts, generous PTO, tuition reimbursement, and a 401k with immediate employer match and vesting.
Relationship Specialist I
Company: VyStar Credit Union
Location: Jacksonville, FL
Posted Mar 17, 2024
<p>At VyStar we offer competitive pay an excellent benefit package that includes a 401k Plan an extensive paid technical and onthejob training program and tuition reimbursementavailable to all full and part time employees Part time positions start at a minimum of 30 hours per week <p> <p>We encourage you to become a part of VyStar Credit Unions family of employees <p> <p>Relationship Specialist I <p> <p>ACCOUNTABILITY STATEMENT <p> <p>The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both inperson and on the phone identifying member cues asking openended discovery questions and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions This key relationship building position must be able to describe VyStar Credit Unions value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals <p> <p><b>ESSENTIAL RESPONSIBILITIES<b> <p> <ul><li>Use each member interaction both on the phone and inperson to provide unbelievable member experiences from greeting and welcoming to strengthening and enhancing member relationships through quality conversations and crossselling credit union solutions effectively<li> <li>Identify member cues ask openended discovery questions and grow consumer and business relationships by identifying member needs<li> <li>Understand and position consumer and business deposit credit insurance and investment solutions appropriately<li> <li>Handle personal and business account transactions open accounts and process various types of loan applications<li> <li>Explain basics of credit and savings options and effectively refer more complex business products mortgage solutions investments options and insurance<li> <li>Provide additional services to members such as account maintenance notary wire transfer savings bond redemption safe deposits box services fraud claims and credit card disputes<li> <li>Support and participate in all Credit Union initiatives and campaigns<li> <li>Exercise sound judgment and discretion while remaining compliant with welldefined limits and guidelines<li> <li>Work with relative independence to accomplish tasks<li> <li>Exhibit a high degree of integrity trustworthiness and professionalism always<li> <li>Exude a positive and professional attitude with members and partners consistently<li> <li>Resolve member problems independently seeking to find ways to a yes whenever possible and escalating more complex concerns<li> <li>Embrace VyStars Standards of Excellence Behaviors of Excellence Being Unbelievable and the Great 8 Member Service Commitments<li> <li>Actively lead by example through community service supporting the VyStar brand<li> <ul><ul><li>Utilize excellent verbal and written communication skills<li> <li>Perform other duties as assigned<li> <ul><p><b>JOB QUALIFICATIONS<b> <p> <p><b>EDUCATION<b> <p> <ul><li>High School DiplomaGED is required<li> <li>Associates degree is preferred<li> <ul><p><b>EXPERIENCE<b> <p> <p>Previous experience in a sales andor customer service position community service military service asking questions offering recommendations and making referrals is preferred preferably with a financial institution <p> <p><b>KNOWLEDGE SKILLS amp ABILITIES<b> <p> <ul><li>Previous experience in a sales andor customer service position preferably with a financial institution community service or military service experience preferred <li> <li>Ability to process accurate transactions and requests<li> <li>Must possess and utilize excellent listening skills verbal and written communications skills <li> <li>Proficient in the use of the Internet and Microsoft Office<li> <li>Must have an outgoing personality and a strong desire to help people<li> <li>Must be professional in appearance and attitude<li> <li>Must be able to handle many tasks in a fastpaced environment<li> <li>Must possess strong critical thinking and decisionmaking abilities<li> <ul><p><b>DISCLAIMERS AND WORK ENVIRONMENT<b> <p> <p>Nothing in this position description is an implied contract for employment The position description is intended to be an accurate account of the essential functions The functions are not all encompassing and are subject to change at any time by management <p> <p><b>VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities Any resumes submitted by an outside vendor to any employee at VyStar via email internet or directly to hiring managers without a valid written search agreement with the Talent Acquisition HR department will be deemed the sole property of VyStar Credit Union <b> <p> <p><b>No placement fee will be paid if a candidate is hired as a result of the referral or through other means<b> <p> <p>Thank you for your inquiry regarding our current job opening Your resume will be carefully reviewed against the position requirements Should your experience and skills match you will be contacted by one of our Human Resources department staff members <p> <p>Thank you again for your interest in this position <p> <p>VyStar Credit Union Human Resources<p>
Regional Sales Manager
Company: Commercial Credit Group Inc.
Location: New York City, NY
Posted Mar 18, 2024
Commercial Credit Group (CCG), a leading independent commercial equipment finance company, is seeking high-performing Regional Sales Managers. The role involves prospecting for new business, maintaining customer relationships, and utilizing CRM systems. Candidates should have a sales track record in equipment finance, strong communication skills, and a dedication to enhancing customer experience. CCG offers a competitive compensation package and benefits.
Growth Marketing Manager
Company: Tomo Credit
Location: San Francisco, CA
Posted Mar 18, 2024
TomoCredit, a fast-growing FinTech company, is seeking a Growth Marketing Manager. The role involves leading strategy across various social media platforms, managing a team, and driving paid social efforts. The ideal candidate should have a degree in Marketing, 3+ years of experience in managing media campaigns, and a deep understanding of paid social channels, particularly Facebook and Instagram. The company offers a competitive salary, equity, insurance, a flexible vacation policy, and company-sponsored outings. TomoCredit values diversity and is committed to building a strong culture.
Sr. Account Services Representative #Hybrid
Company: Alliant Credit Union
Location: Chicago, IL
Posted Mar 19, 2024
Alliant is offering a Sr. Account Services Representative position with a competitive compensation plan, comprehensive benefits, and opportunities for professional growth. The role involves processing work requests, serving as a primary point of contact for various account types, and leading tax reporting testing and validation. The ideal candidate should have 2+ years of experience in customer service and possess knowledge of credit union policies and procedures.
Senior Solutions Architect
Company: Nova Credit
Location: New York City, NY
Posted Mar 16, 2024
<p>At Nova Credit our mission is to power a more fair and inclusive financial system for the world Nova Credits diverse global team is stitching together the worlds credit data into a single network to unlock financial opportunities for immigrants and other populations historically excluded from the credit system Weve built a platform that enables lenders to access a single predictive crossborder credit database to help enable underwriting decisions We are backed by leading investors including Kleiner Perkins General Catalyst and Index Ventures <p> <p><br ><p> <p>The Senior Solutions Architect will be part of the GoToMarket team playing an essential role in helping to close new business and launch existing customers across different financial services verticals You will be a consultative product expert who helps clients unlock business value while working crossfunctionally with Sales Customer Success Product and Engineering to support the entire customer journey You will engage with our US customer base large financial institutions and other key global customers in Singapore the UK the UAE and more <p> <p><br ><p> <p>You should be proficient with HTML JS RESTful APIs Serverside development and the Enterprise IT landscape Ultimately the Solutions Architect will ensure that Nova Credits customers and prospects understand the great value of our Platform and every initiative you work on will be critical for the companys success<p> <p><br ><p> <p>This is a fulltime role reporting to the Director of Solutions Architecture and can be fully remote anywhere in the contiguous US<p> <p><br ><p> <p><b>WITHIN THE FIRST MONTH YOULL<b> <p><ul><li>Establish a technical and strategic understanding of Nova Credits implementation operations<li> <li>Learn the gotomarket motion of Nova Credit<li> <li>Run your first client meetings<li> <ul><p><b>WITHIN THE FIRST QUARTER YOULL<b> <p><ul><li>Partner with Account Executives to advance the technical dimensions of <i>presales<i> strategic enterprise deal processes establishing trust and credibility amongst all stakeholders<li> <li>Partner with Engagement Managers to advance the technical dimensions of <i>postsales<i> strategic implementation processes establishing trust and credibility amongst all stakeholders<li> <li>Shape the technical decisions our customers make when integrating our products to maximize the business value of their deployment<li> <li>Launch or close your first midmarket customer engagement<li> <p><br ><p> <ul><p><b>WITHIN THE FIRST YEAR YOULL<b> <p><ul><li>Close and launch critical enterprise customers both domestically and internationally<li> <li>Scale the SA function by contributing to foundational processes and content<li> <li>Shape the trajectory of Nova Credit by working crossfunctionally with Product and Engineering to prioritize road map features that unblock critical accounts<li> <ul><p><b>YOUR SKILLSET<b> <p><ul><li>7+ Years experience in customerfacing pre or postsales roles ideally in financial services credit or related industry<li> <li>Experience in Enterprise IT and using HTML Javascript RESTful APIs and a Server Side language eg Python C PHP is required<i> <i><li> <li>Above all intellectual curiosity drive and coachability will be critical to ensure you help Nova Credits partners unlock the platforms value<li> <p><br ><p> <ul><p> <p><p><i>Everyone is welcome at Nova Credit We are an equalopportunity employer where our diversity and inclusion are central pillars to our company strategy We look for applicants who understand embrace and thrive in a multicultural and increasingly globalized world We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status<i><p> <p><br ><p> <p>LIremote<p> <p><p>
Work Force Management Analyst
Company: Sound Credit Union
Location: Seattle, WA
Posted Mar 18, 2024
Sound Credit Union is seeking a Work Force Management Analyst to oversee productivity in their Contact Center. The role involves assessing, analyzing, and reporting employee productivity, tracking team member time, and using workforce optimization software to improve efficiency and forecast staffing needs. The ideal candidate should have 2-3 years of progressive experience in a Work Force Management or analytical role, preferably in the financial industry. The position offers a competitive salary range of $25.00 - $37.50 hourly, along with comprehensive benefits including medical, dental, vision, disability, 401(k) with a 4% match, and three weeks of Paid Time Off. Sound Credit Union is committed to diversity, equity, and inclusion, and encourages applications from people of color, women, LGBTQIA+, veterans, and persons with disabilities.
Collections Representative #Hybrid
Company: Alliant Credit Union
Location: Chicago, IL
Posted Mar 18, 2024
<p><b> Start a Rewarding Career with Alliant <b><br >As a Collections Representative you will service early stages of delinquency for member loan and depository products including but not limited to credit cards mortgages auto student and personal loans This position will report to the Supervisor of Collections This role will make and receive calls to members in order to facilitate onetime payments performing transfer transactions between Alliant accounts updating member contact information and establishing automatic payments or thirdparty authorizations<br ><b> Responsibilities <b><br ><p><ul><li> Completes a high volume of outbound calls on delinquent member accounts to arrange payment commitments <li> <li> Responds to inbound member calls and emails to facilitate payments or otherwise provide account information at member request <li> <li> Performs basic analyses to determine if risk factors create the need to escalate an account for advanced collections efforts <li> <li> Uses skip tracing resources to locate debtors <li> <li> Audits accounts to ensure required communications are sent to members per state andor regulatory guidelines <li> <li> Follows up with members to ensure timely receipt of accurate complete documentation <li> <li> Assists internal business partners by providing accurate uptodate information <li> <li> Meets operational service level agreements including individual and departmental delinquency loss and productivity targets <li> <li> Escalates member issues and concerns to internal business partners <li> <li> Maintains foundational knowledge of loan and depository products <li> <li> Assists management in identifying opportunities for continuous improvement <li> <ul><p><br ><b> Qualifications <b><br ><strong>Education<strong> <br ><p><ul><li> High School Diploma or Equivalent <li> <ul><p><br ><strong>Experience<strong> <br ><p><ul><li> 2+ Years Experience in Banking Customer Service or Related <li> <ul><p><br ><strong> Youll benefit from <strong><br ><p><ul><li> Competitive medical dental and free vision benefits <li> <li> Paid parental leave <li> <li> Competitive compensation plan <li> <li> Gym memberships discounts <li> <li> Generous PTO and banking holidays off <li> <li> Tuition reimbursement <li> <li> 401k with immediate employer match and vesting <li> <ul><p><br >Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts complies with Privacy Act directives<br >The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position Duties responsibilities and activities may change at any time with or without notice<p>
Technologist (AWS Connect)
Company: Intuit Credit Karma
Location: Charlotte, NC
Posted Mar 16, 2024
<div> <p>Intuit Credit Karma is a missiondriven company focused on championing financial progress for our more than 130 million members globally While were best known for pioneering free credit scores our members turn to us for everything related to their financial goals including identity monitoring applying for credit cards shopping for insurance and loans car home and personal and savings accounts and checking accounts all for free Credit Karma has grown significantly through the years we now have more than 1700 employees across our offices in Oakland Charlotte Culver City San Diego London and New York City<p> <p><br >Banking services provided by MVB Bank Inc Member FDIC<p> <div> <p>We are seeking an experienced handson AWS Connect and IVAIVR Engineer to join our team In this role you will be responsible for designing implementing and optimizing AWS Connect and Intelligent Virtual Assistant IVAInteractive Voice Response IVR solutions You will work closely with our crossfunctional teams to understand business requirements and provide technical expertise to improve and scale up our AWS Connect capabilities If you are passionate about leveraging AWS Connect and IVAIVR technologies along with expertise in Lambda SMS chat monitoring tools and other AWS capabilities to deliver exceptional customer experiences we would love to hear from you<p> <p><b><strong>What youll do<strong><b> <p><ul><li>Design develop and implement AWS Connect solutions for our organization ensuring high availability scalability and performance<li> <li>Configure and customize IVR call flows chatbots and virtual assistants to enhance customer experience and optimize call routing and handling<li> <li>Collaborate with stakeholders to gather business requirements and translate them into technical specifications for AWS Connect and IVAIVR solutions<li> <li>Integrate AWS Connect with Salesforce Service Cloud to streamline customer interactions and data synchronization<li> <li>Utilize AWS Lambda to develop serverless functions for customizing and extending AWS Connect capabilities<li> <li>Implement SMS messaging capabilities using AWS services such as Amazon SNS and Amazon Pinpoint<li> <li>Design and deploy chat solutions leveraging AWS services like Amazon Connect Chat and Amazon Lex<li> <li>Set up and configure monitoring tools such as Amazon CloudWatch to track and analyze AWS Connect performance and operational metrics<li> <li>Optimize and finetune AWS Connect configurations to improve call center efficiency agent productivity and customer satisfaction<li> <li>Conduct regular monitoring analysis and troubleshooting of AWS Connect and IVAIVR systems to identify and resolve performance issues or bottlenecks<li> <li>Stay updated with the latest AWS services and features and propose innovative solutions to enhance our AWS Connect capabilities<li> <li>Provide technical guidance and support to crossfunctional teams including developers administrators and business analysts<li> <li>Collaborate with AWS and Salesforce architects to ensure the overall AWS architecture aligns with best practices and industry standards<li> <ul><p><b><strong>What we are looking for<strong><b> <p><ul><li>Bachelors degree in Computer Science Engineering or a related field Relevant certifications in AWS and Salesforce will be a plus<li> <li>Proven experience working with AWS Connect and implementing IVAIVR solutions<li> <li>Strong understanding of AWS services and architecture including Lambda S3 EC2 CloudFormation CloudWatch Amazon SNS and Amazon Pinpoint<li> <li>Familiarity with Salesforce Service Cloud and its integration with AWS Connect<li> <li>Proficiency in programming languages such as Python JavaScript or Java for customization and automation<li> <li>Experience with call center technologies telephony infrastructure and CRM systems<li> <li>Solid understanding of networking security and data privacy principles in cloud environments<li> <li>Experience in designing and implementing chat solutions using AWS services like Amazon Connect Chat and Amazon Lex<li> <li>Knowledge of monitoring tools such as Amazon CloudWatch for tracking and analyzing AWS Connect performance<li> <li>Strong problemsolving skills and ability to troubleshoot complex issues in AWS Connect and IVAIVR systems<li> <li>Excellent communication and collaboration skills to work effectively with crossfunctional teams and stakeholders<li> <li>Ability to adapt to a fastpaced dynamic work environment and manage multiple priorities<li> <ul><p><b>Benefits at Credit Karma includes<b> <p><ul><li>Medical and Dental Coverage<li> <li>Retirement Plan<li> <li>Commuter Benefits<li> <li>Wellness perks<li> <li>Paid Time Off Vacation Sick Baby Bonding Cultural Observance amp More<li> <li>Education Perks<li> <li>Paid Gift Week in December<li> <ul><p><strong>Pay Transparency Notice <strong>Credit Karmas mission of championing financial progress for all starts from within Thats why we implemented rolebased compensation which ensures people who are in the same role receive the same pay with variations for geographic location only Its all part of a more comprehensive DEI strategy that helps level the playing field The base salary range for this role is $150000 $180000 plus equity and benefits<p> <div> <p><strong>Equal Employment Opportunity<strong><p> <p><span>Credit Karma is proud to be an Equal Employment Opportunity Employer We welcome all candidates without regard to race color religion age marital status sex including pregnancy childbirth or related medical condition sexual orientation gender identity or gender expression national origin veteran or military status disability physical or mental genetic information or other protected characteristic We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws <span><p> <p><span>Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do We believe that such an environment advances longterm professional growth creates a robust business and supports our mission of championing financial progress for everyone We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups Weve worked hard to build an intensely collaborative and creative environment a diverse and inclusive employee culture and the opportunity for professional growth As part of the Credit Karma team your voice will be heard your contributions will matter and your unique background and experiences will be celebrated<span><p> <p><span>Please contact <span><span>candidatesupportcreditkarmacom<span><span> if you are interested in <span><span>e<span><span>mployment with Credit Karma and need special as<span><span>sistance or an accommodation to either apply or interview for a specific role<span><p> <p><strong>Privacy Policies<strong><p> <p><span>Credit Karma is strongly committed to protecting personal data Please take a look below to review our privacy policies<span><p> <ul><li><strong>GDPR Privacy Policy<strong><li> <li><strong>US Job Applicant Privacy Notice<strong><li> <ul><div>
Marketing Manager
Company: Good Karma Brands
Location: Milwaukee, WI
Posted Mar 19, 2024
Good Karma Brands is seeking a Marketing Manager for its Milwaukee brands, including Newsradio 620 WTMJ, 101.7 The Truth, and ESPN Milwaukee. The role involves managing marketing initiatives, event planning, and brand strategy. The ideal candidate should have 3-5 years of marketing experience, strong organizational skills, and proficiency in Microsoft Office and Adobe Photoshop. The position offers a competitive salary, benefits, and opportunities for growth.
Product Designer (UI/UX)
Company: Tomo Credit
Location: San Francisco, CA
Posted Mar 18, 2024
TomoCredit, a fast-growing FinTech company in San Francisco, is seeking a UX Designer to create user-facing UI for multiple frontend apps. The role involves working closely with engineering, product, and management teams to design industry-leading user experiences. TomoCredit values passionate, detail-oriented individuals who are driven to improve the financial future of millions. The company offers a competitive salary, equity, insurance, flexible vacation policy, and a pet-friendly office. TomoCredit is committed to diversity and equal opportunity employment.