Jobs at Dialpad

Positions 462

Dialpad, founded in 2010 and headquartered in San Francisco, delivers a cloud‑based unified communications platform that powers voice, video, and chat for businesses worldwide. Its AI‑driven call analytics and real‑time transcription tools help companies reduce costs and improve productivity.

Current openings span engineering, product management, sales, marketing, and customer success, with roles ranging from software developers to data scientists and account executives. Candidates can expect a collaborative culture that values innovation, flexible schedules, and continuous learning.

Job Transparency gives applicants a clear view of Dialpad’s salary ranges, bonus structures, and employee sentiment, enabling you to compare offers, negotiate confidently, and join a company that rewards performance.

Sales Development Representative

Company: Dialpad

Location: Austin, TX

Posted Jul 28, 2023

Dialpad is a leading AI-Powered Customer Intelligence Platform that has analyzed 4 billion minutes of voice and meeting data. They offer a beautiful workspace with advanced AI Contact Center, Sales, Voice, and Meetings with Ai. Over 30,000 innovative brands and millions of people use Dialpad for productivity, collaboration, and customer satisfaction. With over $200M in ARR, Dialpad is one of the fastest-growing AI companies. The Sales Development Representative role involves acquiring new customers, uncovering market opportunities, and developing relationships with prospects. The position offers competitive salaries, stock options, and flexible time off.

Speech Recognition Engineer

Company: Dialpad

Location: Remote

Posted Jul 02, 2023

Dialpad is seeking a Speech Recognition Engineer to lead the model build pipeline, annotation platform, and formatting strategy. The role involves expanding existing models to multiple dialects, languages, and domains, and collaborating with other AI teams to ensure high-quality transcripts. The ideal candidate has a post-graduate degree in Speech or a related field, 3+ years of industry experience, and proficiency in Python, SQL, and cloud compute services. Dialpad offers competitive salaries, stock options, flexible time off, and a variety of wellness benefits.

ASR Engineer

Company: Dialpad

Location: Remote

Posted Jun 06, 2023

Dialpad is a leading AI-Powered Customer Intelligence Platform that has analyzed 4 billion minutes of voice and meetings data. They offer a beautiful workspace with advanced AI Contact Center, Sales, Voice, and Meetings with AI. Over 30,000 innovative brands and millions of people use Dialpad for productivity, collaboration, and customer satisfaction. With $200M in ARR, Dialpad is one of the fastest-growing AI companies. They have an open-source community involvement and seek an ASR Engineer to own model build pipeline, annotation platform, and formatting/inverse textnorm strategy.

Manager, Customer Success

Company: Dialpad

Location: Austin, TX

Posted May 06, 2023

None Found

Speech Recognition Engineer

Company: Dialpad

Location: Remote

Posted Jul 27, 2023

Dialpad is a leading AI-powered customer intelligence platform that offers advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. With over $200M in ARR and initial funding from Google and other venture capitalists, Dialpad has a strong growth trajectory. The company seeks a Speech Recognition Engineer to oversee customization strategy, language modeling, and contribute to language and dialect expansion.

Head of Sales Development

Company: Dialpad

Location: Austin, TX

Posted Jul 01, 2023

Dialpad is a leading AI-powered customer intelligence platform transforming the way businesses work together. With initial funding from Google and venture capitalists, Dialpad has over $200M in ARR and is one of the fastest-growing AI companies in the world. The Head of Sales Development role involves driving inbound and outbound pipeline generation, coaching and developing the sales development team, and optimizing resources and budget. The role requires 8+ years of sales experience, preferably in the B2B SaaS space, and 5+ years of people management experience.

Sales Development Representative

Company: Dialpad

Location: Austin, TX

Posted May 13, 2023

Dialpad is a leading AI-powered customer intelligence platform that helps businesses work together more effectively. The company is looking for a Sales Development Representative to join their team, who will be responsible for acquiring new customers and developing relationships with prospects.

Senior Account Executive, Enterprise

Company: Dialpad

Location: Other US Location

Posted Jul 27, 2023

Dialpad is a leading AI-powered customer intelligence platform that helps businesses unlock productivity, collaboration, and customer satisfaction with real-time AI insights. The company is growing rapidly and offers a range of benefits and perks to its employees, including equity, balance, and belonging.

Account Manager, SMB

Company: Dialpad

Location: Austin, TX

Posted Jun 23, 2023

None Found

DEI Community Manager

Company: Dialpad

Location: Austin, TX

Posted Jun 10, 2023

Dialpad is a leading AI-powered customer intelligence platform that is transforming how the world works together. The company is committed to diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Account Executive, SMB

Company: Dialpad

Location: Austin, TX

Posted May 13, 2023

Dialpad is a leading AI-Powered Customer Intelligence Platform that offers advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. With over $200M in ARR and being one of the fastest growing AI companies, Dialpad is looking for an Account Executive, SMB to help businesses solve complex communications problems. The role is in-office and reports to the SMB Sales Manager in Austin, TX. Dialpad offers competitive salaries, stock options, flexible time off, and great benefits.

Account Manager, Mid-Market

Company: Dialpad

Location: Austin, TX

Posted Jun 23, 2023

None Found

Frequently Asked Questions

What is it like to work at Dialpad?
Dialpad fosters an inclusive, remote‑first culture with flexible hours, quarterly hackathons, and a focus on AI research. Employees enjoy generous equity, professional development budgets, and a transparent performance review process.
What types of positions are available at Dialpad?
Dialpad hires across multiple domains: Software Engineering (frontend, backend, infrastructure, ML), Product Management, Data Science, Sales (Enterprise, Inside), Marketing (Demand Gen, Content), Customer Success, Support, Finance, HR, and design.
How can I stand out as an applicant for Dialpad?
Tailor your resume to the product—highlight projects that used cloud APIs or AI. Showcase measurable impact, such as reduced latency or increased call quality. Provide a portfolio or GitHub links, and mention experience with remote collaboration tools like Zoom or Slack. Finally, demonstrate cultural fit by sharing examples of cross‑functional teamwork or continuous learning initiatives.

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