Jobs at Experfy
314,808 open positions
Senior Systems Admin
Company: Experfy
Location: Boston, MA
Posted Aug 31, 2023
Qualifications BA/BS degree in Business, Computer Science, Management Information System, or related field. Knowledge of end-to-end systems. Prior experience on projects with federal, state, or local government desired but not required. Experience in project management. Demonstrated analytical background, experience managing vendor contracts and implementations. Ability to effectively communicate and build consensus across various project stakeholders including, IT management, business customers, team members, IT Operations staff, and other IT colleagues and team members. Ability to define, manage and exceed customer expectations. Knowledge of requirements gathering and elicitation techniques. Facilitate the definition for future project scope, milestones, tasks, deliverables, and resource requirements. Knowledge of ITIL processes and service delivery.
Senior Business Analyst
Company: Experfy
Location: Boston, MA
Posted Sep 01, 2023
Assist with documenting detailed work plans, schedules, project estimates, resource plans, meeting notes and status reports. Requirements Qualifications - Requirements Education, Skills and Competencies Bachelor's Degree required (business or technical degrees are preferred) At least 5 years of professional business analysis experience Knowledge of the accepted practices of the Business Analysis profession Ability to work independently and in an agile manner Ability to manage multiple tasks, changing priorities and be flexible Experience in gathering and managing requirements from project inception to deployment Experience in facilitating requirement analysis sessions with diverse stakeholder groups through requirements meetings, workshops, JAD sessions etc. to develop business/functional requirements while ensuring that requirements adequately support the functional components of the business Experience in creating visual diagrams of systems Work with the product implementation team to ensure that the acceptance criteria are met, and the software meets project objectives and expectations as defined by the business units. Develop strong business relationships and act as a liaison between the business and technical teams. Work closely with subject matter experts, technical staff, internal and external stakeholders during the requirement elicitation and documentation process. Configure and support application with the help of technical staff. Act as a subject matter expert on the product implementation team working with the team to break down requirements into clear user stories for the team to develop and deliver. Primary Responsibilities Collaborate with key business personnel to understand the processes, procedures and workflow and document business processes. Examine business requests for feasibility; conduct detailed analysis of current and future needs and create a GAP analysis document.
Technical Architect
Company: Experfy
Location: Boston, MA
Posted Aug 27, 2023
The job requires a Technical Architect to lead an engineering team in implementing and maintaining a product. The role involves providing technical leadership, support, and direction, and requires experience in leading software engineering teams, working with large-scale web applications, and using modern tools and programming languages.
Software Engineer
Company: Experfy
Location: Rochester, NY
Posted Oct 01, 2023
Requirements Skills we're looking for: C Programming SQL (Capability to write SQL statements to query or update data) Web application development (jQuery for JavaScript and Bootstrap CSS) Has Achieved Competency in the Following Areas, Job Knowledge and Additional Considerations Preferred qualifications for this position include: • Ability to use a wide variety of open-source technologies and cloud-based services.• Experience with Google and Azure cloud environments• Experience in databases, analytics, big data systems or business intelligence products • Experience with building high-performance, highly available and scalable distributed systems.• Experience developing software for healthcare related industries. Communicate effectively with peers, leaders, and customers throughout the organization. Minimum Degree Required: Bachelor's Degree Required Skills: BOOTSTRAP C SQL SERVER Additional Skills: JQUERY JAVASCRIPT There is one portion of the system deployed to an on-prem server and a second, externally exposed, section that is deployed to Microsoft Azure. This web application is written in C (.Net framework, v4.8) and uses a SQL Server back end. We're looking for someone that can assist with those activities. While the system is deployed to Azure, little cloud knowledge is required as the build/deployment pipeline is already in place. Continues to build knowledge of the organization, processes and customers. We also have a backlog of technology upgrades (updating old programs written in Java 6 to .Net). Programming in high-level languages such as Go, Python, Java etc.
Software Tester
Company: Experfy
Location: Rochester, NY
Posted Sep 30, 2023
OR 6 years of professional experience in software development, software testing or quality control. Quality Center). Skills and Experience: Required Skills: WEB APPLICATION TESTING SOFTWARE TESTING QUALITY ASSURANCE Additional Skills: QUALITY CONTROL EXCEL SOFTWARE TESTER Education: Minimum Education and/or Experience Required: Bachelor of Science degree with training/experience in software development, software testing or quality control OR Associate's degree in a computer related field and 2 years of professional experience in software development, software testing or quality control. Microsoft Word, Excel, PowerPoint and Browsers. (e.g. Requirements Strong background in productivity software, e.g. Devises and applies quality controls for in-house and vended products. Assists in the execution of quality reviews under the direction of the project team or a senior quality colleague. May need to maintain a test library and scripts in test management tools. Maintains quality records and metrics status reports; guides and directs lower level personnel on the set-up and performance of quality controls.
Digital Navigator
Company: Experfy
Location: Boston, MA
Posted Aug 06, 2023
Excellent self-organization, language capacity, and cultural competency. Ability to provide excellent customer service, establish appropriate boundaries with clients, and to demonstrate innovation and flexibility. Ability to demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with diverse customers, coworkers and community. Experience planning and leading public engagement opportunities, such as public forums and comment solicitations Skills Required: Excellent written, verbal, and presentation skills Experience researching and analyzing complex, technical policy topics Demonstrated ability to communicate with diverse audiences about such topics Ability to complete projects efficiently and independently with minimal supervision Strong organizational and project management skills Energy, creativity, and entrepreneurship Bachelor's degree in public policy, urban planning, or related field At least 2 years of work in government, advocacy, or non-profit on policy issues. Create marketing materials and develop campaigns to promote Digital Equity-related programs, information, events, and other resources. Bi/Multilingual applicants are preferred. This includes collaborating with other City departments, community partners, and internet service providers. Ability to creatively solve problems, and negotiate and handle stressful situations in a positive manner. Excellent telephone and online communication skills, including the ability to establish trust with clients of varied educational and cultural backgrounds. Performs related work as required Critical Skills and Aptitudes: Ability to embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, and common online services and applications.
Application Developer
Company: Experfy
Location: Boston, MA
Posted Oct 16, 2023
Diagnose application, infrastructure, and technology issues using various resources; define an appropriate solution; support the resolution; and document the incident record QUALIFICATIONS: Excellent verbal, written, and interpersonal communication skills Experience and understanding with unit testing, release procedures, coding design and documentation protocol as well as change management procedures Experience and understanding with unit testing, release procedures, coding design and documentation protocol as well as change management procedures Familiarity with JIRA or other ticket tracking system Knowledge and understanding of application lifecycle, from design and development to testing, implementation and production support. Requirements DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES: Assess and analyze the business environment to define the scope of the business problems, capturing project requirements, designing value solution approaches, and ensuring that the defined scope meets the customer's needs, goals, objectives, and expectations Analyzes, designs, customizes, and implements programs, systems, and procedures to meet complex requirements and specifications Code solutions using Conduent's Maven modelling tool Perform Quality Assurance on DYS systems. Assist with Production Support issues. 5+ years in an IT role on a software development team Experience with Conduent Maven modeling, a plus Experience with DYS's Juvenile Justice Enterprise Management Systems (JJEMS) Collaborate and liaison with multiple business stakeholders and JJEMS project team to design, develop, and deploy new enhancements or improved application processes that will satisfy the business user and conform to supportable, scalable solutions. Assist with code deployments. You will also be involved in the analysis and design of software solutions, ensuring that they are scalable, efficient, and user-friendly. As an Application Developer, you will be responsible for coding, testing, and debugging applications across multiple platforms. Work with other business analysts and quality assurance analysts on the development team to identify appropriate plan for issue resolution. This is a challenging and rewarding position, offering a chance to work with the latest technologies and make a significant impact in the IT industry.
BEST Program QA Test Manager
Company: Experfy
Location: Boston, MA
Posted Sep 22, 2023
• Experience with test automation, including planning and creating automated scripts. • Excellent written and verbal communication skills. Minimum Entrance Requirements • Bachelor's degree in computer science. • Proficiency in using query languages, such as SQL. • Proficiency in all phases of testing, including unit, system integration, accessibility, regression, performance, and user acceptance testing. • Knowledge of software development life cycle methodologies, including Waterfall, Iterative, and Agile development. • Experience in developing and executing test plans and cases. • Strong interpersonal skills and the ability to collaborate across multiple teams. • Five years' experience in managing software testing activities for a complex software implementation program similar in scale to BEST. • Strong interpreting skills needed to validate detailed requirements.
IT Site Administrator
Company: Experfy
Location: Ann Arbor, MI
Posted Sep 02, 2023
Ability to understand the laws, rules, regulations, policies, and procedures, standards and guidelines governing all EOHHS activities Valid driver's license with clean driving record and access to a vehicle Education and Certifications: Associate degree in Computer Science, Information Systems, Business Administration or other related field, or equivalent work experience Functional knowledge of Microsoft Office, Exchange and O365 products such as Outlook, Word, Excel, PowerPoint, Access, SharePoint, OneDrive, Intune, Teams, Azure AD, MFA authenticator and VPN Working knowledge and hands-on experience with the following skillsets: Active Directory/ Microsoft Azure Microsoft Windows 10 Microsoft Server Operating Systems 2008 - 2016 Local Area Networks (physical and logical) SCCM Bomgar (Remote Client Support Software) Capabilities and limitations of computer hardware, Servers, PCs, Laptops, Printers & Peripherals Basic IT security measures and requirements Basic Networking knowledge and understanding Mobile Support - Apple iOS and Android. The desktop support includes managing LAN operations at Site, software and hardware installations, inventory control, second level training, etc. Requirements Responsibilities: Respond and resolve tickets/incidents related to customer support or updates Support, trouble shoot and configure remote access to assist network users with connectivity to HHS network from non-magnet connections Troubleshoot and resolve network issues/infrastructure Configure and maintain backup and restore process to include swapping tapes, restoring files, and transfer of media Install, configure, and support state issued mobile devices Review server event logs daily to ensure optimal performance and identify potential issues Implementation of EOHHS IT enterprise images for Desktops/Laptops Manage the upgrade of hardware & software as needed; including new Anti-Virus, Operating System patches, or other mandated software upgrades Communicate and/or escalate to the supervisor any IT operations issues or disruptions (planned or unplanned) to minimize user impact Assist Telecom with movement of IP phones and other groups with installation/ movement of assets Utilize Network Administrative Tools to manage the network and ensure efficiency of system resources Maintain disaster recovery package for servers and build/restore servers Manage site specific network infrastructure & server support projects; leading meetings to ensure resources are maximized Preferred Knowledge, Skills & Abilities: 5 years of IT support or help desk related experience (field, desktop, mobile, etc.) CA Service Desk Manager preferred. working in a healthcare or hospital setting 5 years of relevant experience working in a collaborative, customer service focused environment that used a multi-channel (email, chat, phone, WebEx) setting for communication Excellent communication and writing skills with the ability to clearly communicate technical concepts to both technical and non-technical audiences Excellent ability to work independently on job responsibilities Experience with at least one ticketing system with the ability to take notes and record all interactions and steps taken with the users. This person will also serve as a mentor and participate in the development of the documentation of servers, infrastructure, and practices by providing communications to effectively maintain a resource of standardized practices. The ITSM group is responsible for all desktop, voice, and server support. The IT Site Administrator will be mainly responsible in providing desktop, network support 24/7 critical care facility in the MA hospital system. The incumbent will always provide secure and timely support throughout business hours and company standards and practices.
Best Program Communications Coordinator
Company: Experfy
Location: Boston, MA
Posted Sep 22, 2023
• Experience with SharePoint, VISIO, Mailchimp, and Wix or WordPress Website Editor tools. • Demonstrated experience with media relations, multimedia production, SEO/SEM, and/or other communication skill sets. Minimum Entrance Requirements • A Bachelor's degree in Communication, Organizational Development, Change Management, or related field. • Demonstrated experience in using computer-based tools including Word, Excel, Power Point, Outlook, and desktop publishing tools. • Demonstrated experience creating content for, and maintaining, a public-facing website with various target audiences. • Highly organized with strong analytical, problem solving and root cause identification skills. • 2-3 years of experience in one or more of these fields, particularly in managing communications initiatives across large organizations with a diverse and geographically distributed workforce is required. • Strategic thinker, with ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions. • Strong presentation skills capable of clearly articulating a message to various audiences. • Strong team player and skilled collaborator capable of working effectively with and through others.
Senior Application Developer
Company: Experfy
Location: Boston, MA
Posted Aug 31, 2023
Possessing a strong understanding of testing methodologies for functional, systems, integration, performance, and user acceptance. Troubleshooting and resolving database blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues, data issues etc. Possess organizational, presentational and customer service skills. Experience working for State Agencies. Experience working in a Lab environment. Experience working with software vendors. Expertise with relational database design, capacity planning, security, and other distributed data issues. Ability to manage all DB maintenance plan activities including backups, indexing, integrity and consistency checks, etc. Experience working in a PMO environment. Possess excellent problem-solving, analytical and time management skills Desirable Experience working in the Healthcare Industry and HL7 standards.
Help Desk AFC24039
Company: Experfy
Location: Boston, MA
Posted Sep 16, 2023
Requirements Responsibilities include:• Customer contact through email, telephone, mail, and walk-ins• Responsible for the distribution of a monthly correspondence to over 3,000 registered users of the recurring pass program• Customer complaints and refund requests• Production and distribution of CharlieCards required for distribution to sales channels.• Assists with badging services for all employees and retirees• Responsible for distribution of fare media to all retail partners• Assists with coordination of monthly deliveries of fare media to pass sales offices.• Other duties as assigned by supervisor and management staff Resolving user login and password issues. Escalating complex issues to higher level support teams. Contributing to the company's knowledge base by documenting common issues and solutions. Collaborating with other departments to quickly and efficiently resolve customer issues. Troubleshooting hardware and software issues for clients. Responsibilities Providing technical support to clients via phone, email or chat. Logging all customer interactions and resolutions in the company's ticketing system. As the first point of contact for our clients, you will be responsible for promptly resolving customer issues and providing technical assistance. The successful candidate will possess excellent communication skills and be comfortable working in a fast-paced environment.