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AML Software Engineer
Company: NICE Ltd
Location: North Jersey
Posted Aug 02, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. We’re ambitious. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re relentless. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.NICE Actimize is currently seeking an AML Software Engineer SME. Work with Financial Services clients to deliver AML suite solutions. Position is open to anyone working out of the United States (Hoboken/Atlanta).AML SME will be primarily responsible for the following:Be the voice of PS for all AML SolutionsEngage with Product to help prioritize features on the roadmap (from PS perspective)Increase Delivery Team knowledge and readiness for incoming features on the roadmapPush for Product Enhancements that will help Delivery Team provide more value to our clientsAssist PS Sales and Delivery Teams with Estimates for Professional ServicesDocument and maintain AML Solution knowledgeMaintain Best Practices for AML ImplementationsPublish lessons learnt from prior/ongoing AML ImplementationsAssist in maintenance of Product-Solution compatibility matrix, Version History etcAssist Delivery team and CS teams with SR / ER prioritizationHelp identify and implement processes that will help improve efficiency of AML ImplementationsProvide AML Domain Training to the Delivery TeamProvide ad-hoc support and advice for urgent issues across AML implementationsPlay a Tech Lead role in AML projectsDetermine technical feasibility by evaluating requirements and analysis as well as proposed solutionsPrepare and installs solutions by determining and designing system specifications, standards and programmingEnhance existing solutions to match client requirements by configuring and customizing Actimize softwareTest and approve software solutions, configurations and customizationsCollaborate and adds value through participation in peer code reviews, providing comments and suggestionsPerform technical root cause analysis and outlines corrective action for given problemsQualificationsIn depth knowledge of Actimize: AIS, ActOne and AML solution (CDD / SAM / WLF / STAR)Databases: MSQL and Oracle. Cassandra is a plusOperating systems: Windows and LinuxProgramming language: Java is a plusWeb Technologies: HTML, XML, XSL, JavascriptAWS and Docker/Kubernetes experience is a plusExcellent communication and problem solving skillsExcellent written and spoken EnglishPro-active and Team Oriented approachBS degree in Computer Science or related fieldTravel required 0 to 15%Experience5+ years of experience with a Software Company or in a consulting roleAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. NICE is proud to be an equal opportunity employer. Constantly. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. At NICE, we don’t limit our challenges.
Technical Support Engineer
Company: NICE Ltd
Location: Remote
Posted Aug 08, 2023
Weekly on call shifts will be limited to approximately every 9th week. Responsibilities: Interfacing with large priority customer accounts Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations Availability during off-hours as per shift rotations as required (nights and weekends) to address critical issues / situations Participate in knowledge transfer activities as required Work in accordance with NICE support process, procedures, contractual SLA’s Document all interactions related to services requests (SRs) in NICE Support System in accordance with SLA Some travel maybe expected to customer sites when required to resolve product issues Qualifications / Education: Bachelor's degree in computer science / Software Engineering (or similar) Experience as IT (Network and system) that worked on Server issues mainly Network troubleshooting skills (working with different tools) Supporting VOIP telephony systems such as Avaya or Cisco Experience in customer support serving global customers. 1-3 years' experience Personal attributes Excellent English verbal and writing communication skills Team player – ability to work well in a close team environment Fast learner with ability to educate her/himself on relevant technologies Ability to multitask and prioritize work Ability to remain focused and calm under pressure About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. We’re ambitious. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Technical Support Engineer – Recording Solutions – Broward County, FloridaEntry Level Position Description: We are looking for a Technical Support Engineer for our Recording Solutions. Candidates will work supporting large complex Public Safety software clients; have server, network background and excellent problem-solving skills. As part of NICE’s Priority Support team for Public Safety you will be working Monday through Friday in Broward County, Florida. We’re relentless. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. Constantly. At NICE, we don’t limit our challenges.
Director, Site Reliability Engineering
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 01, 2023
NICE is seeking a talented Site Reliability Engineering (SRE) Director to lead a team of highly skilled engineers, ensuring the reliability, scalability, and performance of their systems and applications.
Senior Implementation Manager
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 01, 2023
The text describes a job opening for a Senior Professional Services Engineer at NICE, a company that provides software products for customer experience, financial crime, and public safety. The job requires technical and business skills, and the candidate should have experience in consulting, business analysis, and software engineering.
Dedicated Support Engineer
Company: NICE Ltd
Location: North Jersey
Posted Aug 01, 2023
The DSE Engineer job description outlines the responsibilities and requirements for a role that involves on-site support and maintenance of NICE platforms at customer sites. The DSE is expected to manage NICE-related issues, assist with NICE projects, and provide L2/L3 support. The ideal candidate should have at least 3-5 years of experience with NICE NTR, Microsoft operating systems, Networking, SQL, Security, and VoIP technology. They should also have experience working in medium or large teams and be a team player with a high customer service orientation.
X-Sight AI Director of Product
Company: NICE Ltd
Location: North Jersey
Posted Aug 06, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Domain expertise is a plus. Excellent leadership, communication, and project management skills. Strong analytical skills, with a data-driven approach to decision making WHYAt Actimize ,we believe that as market leaders and domain experts, we have the responsibility to bring together the strength of the FIs community to fight Financial Crime. HowWe use the power of AI and data to create Collective Intelligence-based systems which generate insights that continuously adapt. WhatWe stop FinCrime before it happens and create a trusted digital banking reality for consumers across the world. About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Train sales on product offerings and services, and track pipeline and unit financials with the General Manager Collaborative Leadership Partner with R&D, DS & Analytics Domain Leads, and Analytics Delivery as one team on business and program KPIs, shared initiatives such as roadmap definition, customer satisfaction activities, support process definitions and others. Qualifications: Minimum of a bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. Lead the execution of Actimize strategy and refine the X- Team Management - Manage, build, and mentor a team of Product Managers and Product Owners. Sales and Marketing Enablement - Collaborate with other Actimize LOBs on Go-to-Market (GTM) strategies including pricing, demos, sales education, sales meetings, and ad hoc support. An advanced degree (MBA, Master's) is preferred. Minimum of 5 years’ experience in product management or a similar role in the SaaS or analytics industry. Experience with AI & ML development and execution capabilities. Proven experience in managing teams and cross-functional stakeholder collaboration in a global company. Deep understanding of go-to-market strategies and experience in sales and marketing enablement. Familiarity with financial crime solutions and the analytics needs of financial institutions. This position collaborates with multiple internal teams, lead a team of product managers and product owners, and contribute to the overall Actimize strategy. Primary Responsibilities: Product Management - Ownership of X-Sight AI product management, including requirements gathering process, user interviews, feature usage as well as feature epics development, documentation, prioritization, and communication. Strategy and Roadmap Development - Define and supervise roadmap creation and execution in collaboration with R&D and other Line of Business (LOB) stakeholders. Work with sales overlays on market research, support marketing thought leadership, market reach campaigns, and industry analysts' engagement. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Position: XSIGHT AI Director of Product Role:&8239;The XSIGHT AI Director of Product oversees the management, definition, and enhancement of the X-Sight AI service and product line.
Manager Engineering
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 02, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. The Manager is responsible for developing and managing an Engineering team, and will be measured based on performance against both short term and long term goals.As an Engineering Manager, a Typical Day Might Include the Following:Provide leadership in design, delivery, and support of software and platformsProvide leadership in management and behavior including senior level communication skills and abilities consistent with the 4E leadership modelParticipate in project scope, schedule and cost reviews.Understand product capabilities and limitations.Identify and implement ways to improve and promote quality.Responsible for new product software development and quality.Maintenance of software/bug fixes.Release scheduling.Keeps abreast of new technologies.Reporting on status; prepare reports outlining team assignments and/or changes, project status changes, and forecast project timelines.Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management.Prioritize employee career development in an effort to grow NICE CXone’s internal pipeline of leadership talentPrioritize and manage department activities and projects in accordance with the department's goals.To Land This Gig You'll Need:Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience required.Master’s degree in Computer Science or Business Management preferred.&8203;Relevant certifications also preferred among other indications of someone who values continuing education.8+ years’ experience "living" with various operating systems, development tools and development methodologies including Java, C, C++, Scala, Python, NodeJS among many modern horizontal scaling technologies available from AWS, Azure, Apache among others.Idea generation and creativity in this position are a must, as are the ability to work with deadlines, manage and complete projects on time and within budget.Proven history of delivering on deadlines/releases without compromising quality.Experience with Agile software development and SCRUM methodologies.Excellent interpersonal skills with all kinds of people at all levels of the organization.Ability to work through conflict, gain trust, and influence outcomesStrong verbal and written communication skills.&8203;Bonus Experience:Experience with telephony, networking, hosted applications, or other similar technical products.Telecommunications experience with IVR applications or telephony apps.Experience with user acceptance testing, regression testing and integration testingAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re ambitious. &8203; Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be empowered to make improvements to those standards and strategy. This is achieved by demonstrating leadership behaviors consistent with NICE CXone’s 4E leadership model. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Manager Engineering Location: Sandy, UT (hybrid-flex, 2 days on-site per week)Manager of Engineering is an energetic, passionate software leader who thrives on successfully releasing products to the market. We’re relentless. NICE is proud to be an equal opportunity employer. The responsibility of this position is to lead the growth, quality and efficiency of an Engineering team while also developing team members into great leaders of behavior as well.
DOT Specialist
Company: Certarus Ltd.
Location: Houston, TX
Posted Aug 07, 2023
Valid passport required travel.Duties and Responsibilities:Work with Regional Managers on implementation and compliance of all relevant transportation regulations, including FMCSA, PHMSA, DOT, Transport Canada and Hazardous Materials / Dangerous Goods, and insurance requirements.Track and report statistics related to Driving and Transportation performanceSupport driving-related incident investigations.Submitting Data Q challenges on the Company’s behalf, when applicable.Develop and deliver compliance related safety bulletins and safety meeting topics.Liaise with client and customer entities as needed related to incidents or compliance.Liaise with driving safety technology partners on compliance issues.Regularly review and complete internal DOT and Transport Canada hub audits, including corrective actions.Regularly monitor and assist with key tasks related to audit readiness and the CSA BASIC categories where compliance must be maintained to sustain a satisfactory safety rating.Ensuring that all driver vehicle inspection reports with safety defects identified are fully completed and notes of repairs verified.Assist in developing, producing, and maintaining relevant DOT training content for regulated drivers.Serve as a technical expert on matters relating to driving regulations in both Canada and USA.Serve as a key member of the Joint Health & Safety Committee.Performs all other duties as assigned or required.Requirements:Post Secondary Education and/or relevant certifications/designations.5 years in a DOT Specialist or Transportation Compliance role.Strong knowledge of US & Canadian Transportation regulations, including Pipeline and Hazardous Materials (PHMSA)/Dangerous Goods Transportation.Capable of working in an autonomous environment; as well as in collaborative groups.Ability to travel to the various Certarus corporate and field locations.Excellent written and verbal communication skills.Proficient in MS Office with an aptitude to learn new computer programs and mobile applications quickly. The position is based in Houston; however, frequent travel expected up to 50% of the year to Certarus Hubs between the US and Canada. This role reports into the Lead Transportation Compliance Coordinator. Schedule:The schedule follows normal business hours with extra work hours when required. We are a public company whose business is delivering “Low Carbon Energy Solutions” through the compression, transportation, and integration of CNG for the energy services, mining, forestry and industrial sectors. Our solutions target diesel and propane fuel displacement projects to lower operating costs and reduce environmental impact.Summary:Certarus’ DOT Specialist will be responsible for assisting in the oversight of all aspects of development, implementation and standardization of the regulated transportation compliance program for the company across Canada and USA. Certarus, a North American leader in the delivery of natural gas fuel, has an opening for a DOT Specialist to join our winning team.
NGLs/LPG Analyst - Houston
Company: Energy Aspects Ltd
Location: Houston, TX
Posted Aug 03, 2023
The job posting is for a passionate energy markets analyst to join a rapidly growing independent research consultancy. The role involves analyzing LPG/NGLs markets, making market calls, and presenting insights to clients. The ideal candidate should have 1-5 years of experience in covering NGLs/LPG/naphtha/petrochemicals markets, strong analytical skills, and excellent presentation abilities. The company offers excellent remuneration, a high-performance culture, and a dynamic working environment with numerous benefits.
Senior Implementation Manager
Company: NICE Ltd
Location: Other US Location
Posted Aug 01, 2023
The Senior Professional Services Engineer position at NICE is a customer-facing, billable role that involves engaging customers in a consultative capacity and providing specialized expertise around NICE products, the contact center industry, and other contact center ecosystem topics. The position requires technical and business tasks, including managing customer expectations and satisfaction, configuring NICE products, coordinating inter-departmental activities, and tracking time and status. The Senior Professional Services Engineer is also an organizational leader and expected to serve as a mentor and coach for junior staff. The position is responsible for consultative performance in all areas related to NICE solutions provisioning, implementation, and deployment of technical and business solutions to clients.
Premier Account executive (West)
Company: NICE Ltd
Location: Other US Location
Posted Aug 02, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Makes presentations as necessary to same.Build trust and rapport with current and potential customers.Regularly closes deals and builds future pipeline within or exceeding goals.Completes all NICE paperwork timely - expense reports, sales call logs, etc.Regularly keeps direct supervisor apprised of issues and potential sales.Travel required 50%.To Land This Gig You'll Need:Bachelor’s Degree in Business Information Systems, Marketing, Communications or similar field or equivalent work experience required.3 + years sales experiencePrevious experience in telecom, call center, software or hardware industriesHighly professional demeanor - presence, voiceDemonstrated high level competency in written and verbal communicationsDemonstrated success working with little to no direct daily supervision in a home office settingBonus Experience: Sales Engineering experienceTelecomm sales experienceSaaS experienceAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re ambitious. NICE is proud to be an equal opportunity employer. This position is required to increase revenue streams in small business, commercial, government, and contact centers.As a Premier Account Executive, a Typical Day Might Include the Following:Meets and exceeds assigned sales quota.Build and maintain relationships with potential and current customers and sales partners.Assist and support Sales partners in sales effort by participating in sales calls and closing efforts.Maintain product knowledge by attending weekly trainings.Attends tradeshows.Travels as needed to maximize growth and revenue, while adhering to all NICE travel policies and requirements.If remote from NICE headquarters, maintains appropriate home office within NICE allowances.Makes in person sales callsInteracts with all levels of organization. We’re relentless. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Premier Account ExecutiveLocation: West Coast (Remote)The Premier Account Executive is responsible for seeking and maintaining relationships with NICE Sales Partners and identifying sales opportunities and building market share in their regions. Constantly. And we make an impact.
Systems Engineer
Company: NICE Ltd
Location: Atlanta, GA
Posted Aug 04, 2023
Dell, Lenovo, HP, Microsoft, Redhat, etc. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. PCI/SOX/HiTrust/ISO)About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. )Maintain currency with an IT asset management systemActive Directory administrationSoild understanding of networking concepts and fundamentalsDevelop and maintain system documentationParticipate in a 24 x 7 on-call rotation scheduleAbility to work flexible schedule:Periodic nights and/or weekendsAbility to lift 70+ pounds in the data center (Installing and maintaining equipment)Required Skills / ExperienceStrong Knowledge of the Following Technologies:BS/BA in computer science or information systemsMinimum 4 years system administration experience in a Windows server environmentKnowledge of scripting with Windows Power Shell or other current scripting languagesFamiliar with TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP, HTTP, HTTPSExperience with various systems management, monitoring, diagnostic, and troubleshooting toolsExcellent technical problem solving skills combining hardware and software knowledgeAbility to work with development and operations teams to achieve desired results on common projectsGood understanding of computer systems characteristics, features, and integration capabilities.Proven analytical and problem-solving abilitiesSelf-motivated individual who can work independently and as a team player, willing to share knowledge and train coworkersAbility to balance multiple priorities and projectsExcellent interpersonal and strong customer service skillsExcellent attention to detailAbility to communicate clearly and effectively, both verbally and in writing, in order to discuss/document technical informationCertification in vendor or industry technologies, e.g. NICE is proud to be an equal opportunity employer. This role is responsible for supporting systems hosted in our Private Cloud and performing system administrative functions such as patch management, trouble-shooting hardware, application and OS issues, and deploying customer environments using Windows Server and Linux in a highly secure service provider environment.The ideal candidate for this position will have 4-8 years of relevant work experience, preferably in a fast paced, dynamic environment. Microsoft, Linux, etcAbility to handle urgent interruptions with poise and professionalismDesired Skills / ExperienceStrong Knowledge of the Following:Organized and detail oriented with excellent time management skillsHighly motivated individual with a sense of urgency and ownershipHands on experience working in a data center environmentVirtualization Experience a plus especially VMwareExperience working in a Security compliant environment (e.g. We’re ambitious. We’re relentless.