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Senior Project Manager
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 11, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Job Title: Senior Project Manager Location: Sandy, UT (hybrid schedule, 2 days on-site) Primary PurposeThe Senior Project Manager (Product) serves as a liaison between product management and business stakeholders for product processes, such as Go-to-market activities, roadmap coordination, and Product Enhancements. The Sr. Project Manager interacts with product managers, support teams, marketing, release management, operations, and leaders across the business. Manage, coordinate, and support product-related projects through regular status meetings, communications, and monitoring.Work with various business stakeholders to define and document scope, requirements, timelines, expectations, and potential risks.Create and manage project plans, timelines, risks, and status communication methods.Drive creation of process-related documentation, including training documents, knowledge articles, project plans, etc.Work as a primary point of contact for business stakeholders, product owners, and the larger project team.Have the ability to multi-task multiple projects at a particular timeCommunicate in an effective and professional way with stakeholders and customers in and outside of inContact.Provide guidance and collaboration to, and with, Product teams who are preparing for new product introduction, new product pricing, end of life strategy and migration.Identify process needs in support of an effective product rollout experience. This job description does not constitute a written or implied contract of employment.&8203;Education RequirementsBachelor’s degree in Business Management or related field or equivalent work experience required Experience Requirement5-6 years’ experience in project managementExcellent customer service and people skillsExcellent problem-solving skillsExpert using SharePoint, MS Office Suite, and MS Project/other cloud-based project toolsAbility to meet deadlinesEffective communicator with superior interpersonal skillsAbility to manage multiple projects at a timeAbility to work with and to interpret technical information to non-technical individualsAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re ambitious. We’re relentless. NICE is proud to be an equal opportunity employer. Constantly. Assist in updates and delivery to business.Assist in business stakeholder management to ensure launch requirements are being metFollow the company Code of Ethics and inContact policies and procedures at all times.This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.This organization reserves the right to revise or change job duties as the need arises. And we make an impact.
Java Developer - Conversational AI
Company: Omilia Ltd
Location: Greece
Posted Aug 10, 2023
Familiarity with SQL databases. Exceptional communication skills, particularly in customer-facing situations. Ability to work within demanding deadlines. Familiarity with Git version control. Ambitious, enthusiastic, and eager to learn with strong analytical and creative thinking abilities. Will be a Plus: Experience with the Spring Framework. Strong knowledge of Java 8. Detail-oriented and well-organized for both team and solo assignments. Work effectively with other teams, units, and departments. Ability to travel occasionally Soft Skills: Excellent command of spoken and written English.
Tactical Weapons Chesapeake, VA/ AT Leadership Inst I
Company: Armada Ltd
Location: Hampton Roads, VA
Posted Aug 15, 2023
The text describes a full-time position as a Tactical Weapons/AT Leadership Instructor I in Chesapeake, VA. The instructor is expected to maintain high personal standards of technical knowledge and deliver classroom training in support of the Navy's Antiterrorism Program. The position requires knowledge of Navy and military terminology, basic and advanced training techniques, and computer technology applications. The instructor must possess a minimum of a military service equivalent or have attended the Navy Instructor Training Course (NITC). Relocation is not available for this job.
Senior DevOps Engineer
Company: NICE Ltd
Location: Other US Location
Posted Aug 12, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast-growing, highly respected organization.We are looking for a talented DevOps Engineer to join our growing team of highly skilled engineers working on a variety of applications and services to support our omni-channel, interactive communication platform.Key ResponsibilitiesWork on the technical design, development, release and deployment of cloud-based infrastructure and applicationsWorking with, and supporting, the development team with application configuration for deployment, monitoring and other automationProvide operational management and support of Linux and Windows servers and containers, including server hardening, patching, network security and log management to deliver web application and service stacksWork with the DevOps Manager and Lead DevOps engineer to ensure that our infrastructure meets compliance requirements and engineering best practicesProvide on-call / out-of-hours support, as part of a rotation with other team membersKnowledge/ExperienceRequired:4+ years of in-depth experience with AWS4+ years of experience working hands-on with Linux and Windows serversExperience working with Docker, Kubernetes, Helm, and the related DevOps toolchain in a production environmentExperience using Terraform or similar tools to provision infrastructure from codeExperience with Bash shell or Python scripting for automation tasksPreferred:Experience maintaining ISO 27001, SOC2 or similar compliance standardsFamiliarity working with various CI/CD solutions – for example, Azure DevOps, TeamCity, Jenkins, Octopus DeployExperience working with and tuning Microservices at scale, with production workloadsAny experience with relational and non-relational databases, for example, RDS MySQL, RedShiftFamiliarity with any of the following logging, monitoring and alerting tools – CloudWatch, Azure Monitor, Splunk, StatusCake, Grafana, PagerDutyScripting experience with PowerShell, Ruby, or GOExperience working with Agile teamsAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. At ContactEngine, we recognize that every employee’s contributions are integral to our company’s growth and success. We’re ambitious. We’re relentless. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.ContactEngine (A NICE Company) is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. NICE is proud to be an equal opportunity employer. Constantly.
Bilingual Sales Manager - Houston (US & LatAm)
Company: Energy Aspects Ltd
Location: Houston, TX
Posted Aug 13, 2023
As an international business we are determined that suitably qualified persons will never receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any other basis covered by appropriate law. Our compensation packages include generous commission structures, a company share options scheme, private health insurance, generous 401k matching contributions, subsidised gym membership and considerable holiday time. We are passionately committed to providing indispensable and industry-leading short, medium and long-term analysis, and forecasts of the energy markets, that helps our clients trade, invest, finance and plan. All our offices are located in landmark buildings with easy access to gyms, shopping, restaurants and public transportation. We offer a fast-paced, driven, collaborative and dynamic working culture where you are recognised and rewarded for your contributions to our tremendous growth story. We build our organisation with community in mind. Desirable skills General knowledge of the energy markets, with an understanding of back/middle/front office operations. Energy Aspects is proud to be an equal opportunity employer and promotes diversity within its workforce. As part of our Houston team, you might also enjoy letting loose at our social events or just sharing an unwinding drink on a Friday afternoon. Our suite of subscription services can be tailored to meet our clients' specific needs and combines a data-rich approach and our extensive network of contacts, with insight on geopolitics and energy policy to provide best-in-class assessment, analysis and forecasts of major trends, topics and regions.
Conversational AI Developer (Java)
Company: Omilia Ltd
Location: Greece
Posted Aug 10, 2023
Benefits Fixed compensation; Long-term employment with the working days vacation; Development in professional growth (courses, training, etc); Being part of successful cutting-edge technology products that are making a global impact in the service industry; Proficient and fun-to-work-with colleagues; Apple gear. Experience in any other production-level NLU/NLP solutions will also be considered a plus; Experience consuming external systems such as web services (REST and SOAP); Experience with IVRs and contact center platforms such as Nice CXone and Genesys Cloud; Knowledge of bash scripting; Experience with GitLab and CI/CD processes; Experience in Spring Framework; Experience in Javascript and/or Python; Knowledge of Spanish and/or French. Requirements Academic Degree in Computer Science, Computational Linguistics, Natural Language Processing, related field or equivalent experience; At least 1 year of experience as a Java Developer; Knowledge of Java 8; Excellent command of spoken and written English; Excellent communication skills; customer-facing; Ambition, enthusiasm, and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail; Well-organized for both team and/ or solo assignments; Accountable within demanding deadlines. Tasks and responsibilities include: Working with customers to analyze and understand business requirements; Designing the application in line with established usability principles and business requirements; Implementing and testing the semantic models and the conversation flow, using both machine learning and rule-based techniques; Using Java and/or JavaScript to code application logic; Integrating Omilias applications with the client’s systems (Web Services, Databases, etc); Analyzing real-life human-system dialogs, assessing the overall system performance, and identifying improvement opportunities; Preparing and producing releases of software components; Contributing to the development of product tools. Nice to have: Experience with conversational automated dialog systems either voice or chat based. The successful candidate will contribute to the design and development of production-grade conversational AI systems, using Omilia’s technology suite. As part of that team, you will be trained on Omilia’s NLU platform and gain an under-the-hood understanding of all technologies involved in enabling conversational, omnichannel human-system interactions. You will be part of a talented software team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat-driven solutions to enterprises across the world. We are seeking a Conversational AI application developer with Java knowledge to join our Solution Delivery team.
Software Engineer
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 13, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. NICE is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions. About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE provides the world’s No. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. The Software Engineer develops tests and maintains the CX software platform. NICE is proud to be an equal opportunity employer. We’re ambitious. Key responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. As a Software Engineer, a Typical Day Might Include the Following:Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C, ASP.NET, GODesign and present projects to improve current process and overall platform.Code and test projects.Deliver high-quality software on timeAttend meetings and training as required.Work with system analysis and product management for the successful completion of a project.To Land This Gig You'll Need:Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.0-3 years experience in software developmentExperience in the following software languages: C, .Angular, JavaScript Experience with the Microsoft Suite (.NET Framework, Visual Studio)Excellent communication skillsExcellent problem-solving skillsWorking knowledge of unit testingWorking knowledge of user stories or use casesTeam PlayerDesire to work in a fast-paced environmentBonus Experience: Experience developing with SQL Server or equivalentExperience with TFS and Git/BitbucketAWS ExperienceExperience with/knowledge of agile development processTest automation experienceABOUT NICE: NICE makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. We’re relentless.
Principal Data Scientist
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 15, 2023
NICE is seeking a skilled Machine Learning Software Engineer to contribute to enhancing contact center solutions using advanced algorithms and models. The role involves conducting cutting-edge research, building and fine-tuning deep learning and machine learning models, and collaborating with business stakeholders. The ideal candidate should have a minimum of 3 years of experience working with deep learning models using real-life data and excellent proficiency in Python programming.
Senior Cloud Systems Engineer
Company: NICE Ltd
Location: Other US Location
Posted Aug 12, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. PCI/SOX/HiTrust/ISO)About NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. This role is responsible for supporting systems hosted in our Private Cloud and performing system administrative functions such as patch management, trouble-shooting hardware, application and OS issues, and deploying customer environments using Windows Server and Linux in a highly secure service provider environment.The ideal candidate for this position will have 8+ years of relevant work experience, preferably in a fast paced, dynamic environment. We’re ambitious. NICE is proud to be an equal opportunity employer. Additional requirements include:Familiar with ITIL FrameworkAbility to lead a project to completionStage and deploy Windows OS images on serversExperience working in a SaaS environmentCoordinate and lead routine system patching and general administration on Windows and Linux serversSubject Matter Expert (SME) for systems related issuesProvide Level 1 technical support for security related issuesExperience with Systems Management software especially BigFixMaintain IT asset management systemActive Directory Subject Matter ExpertSystem architecture and/or design skills and experienceSoild understanding of networking concepts and fundamentalsDevelop and maintain system documentationParticipate in a 24 x 7 on-call rotation scheduleAbility to work flexible schedule:Periodic nights and/or weekendsAbility to lift 70+ pounds in the data center (Installing and maintaining equipment)Required Skills / ExperienceStrong Knowledge of the Following Technologies:BS/BA in computer science or information systemsMinimum 6 years system administration experience in a Windows server environmentProficient with Windows Power Shell or other current scripting languagesStrong working knowledge of TCP/IP network fundamentals and common protocols such as FTP, SSH, SMTP, HTTP, HTTPSExperience with various systems management, monitoring, diagnostic, and troubleshooting toolsExcellent technical problem-solving skills combined with strong customer service attitudeAbility to work with development and operations teams to achieve desired results on common projectsAdvanced understanding of computer systems characteristics, features, and integration capabilities.Proven analytical and problem-solving abilitiesSelf-motivated individual who can work independently and as a team player, willing to share knowledge and train coworkersAbility to balance multiple priorities and projectsExcellent interpersonal skillsExcellent attention to detailAbility to communicate clearly and effectively, both verbally and in writing, in order to discuss/document technical informationCertification in vendor or industry technologies, e.g. Microsoft, Linux, etcAbility to handle urgent interruptions with poise and professionalismDesired Skills / ExperienceStrong Knowledge of the Following Technologies:Organized and detail oriented with excellent time management skillsHighly motivated individual with a sense of urgency and ownershipHands on experience working in a data center environmentVirtualization Experience a plus especially VMwareExperience working in a Security compliant environment (e.g. We’re relentless. Constantly.
Senior Product Manager
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Aug 13, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. You will work closely with all other workstreams to enable their participation and ensure deliverables are met within deadlines, including assisting with the escalations and commitments from leadership.Working with other managers, you will demonstrate a thorough understanding of the strategies, processes, and systems, in order to take a hands-on approach to ensuring product development goals are achieved. - Plan and manage the rollout process for new CXone Agent products or product changes ResponsibilitiesDevelop and implement product strategies consistent with company vision.Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features and end products.Work with senior management to create product plans and roadmaps.Lead product managers and coordinate cross-functional teams.Produce and review product requirements documents (PRD)Ensure products and releases are launched correctly and on schedule.Make creative recommendations to expand product base and vision.Suggest ways to track product use and impact on end users.Requirements and skillsProven experience as a Product Manager or similar roleExperience in product lifecycle managementBackground in software development and program management is preferred.Familiarity with Agile frameworkOrganizational and leadership abilitiesExcellent communication skillsProblem-solving aptitudeCreative thinking skillsBSc/BA in Computer Science, Engineering, or related fieldAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re ambitious. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Senior Product ManagerLocation: Salt Lake City, UT As the central point of contact for all CXone Agent related topics, you will need to have a sound technical knowledge , great leadership, and mentoring skills, and bring experience to the workstream that enables the teams to achieve its goals. We’re relentless. NICE is proud to be an equal opportunity employer. Constantly. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+.
Premier Account Executive - (Cental)
Company: NICE Ltd
Location: Other US Location
Posted Aug 10, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Makes presentations as necessary to same.Build trust and rapport with current and potential customers.Regularly closes deals and builds future pipeline within or exceeding goals.Completes all NICE paperwork timely - expense reports, sales call logs, etc.Regularly keeps direct supervisor apprised of issues and potential sales.Travel required 50%.To Land This Gig You'll Need:Bachelor’s Degree in Business Information Systems, Marketing, Communications or similar field or equivalent work experience required.3 + years sales experiencePrevious experience in telecom, call center, software or hardware industriesHighly professional demeanor - presence, voiceDemonstrated high level competency in written and verbal communicationsDemonstrated success working with little to no direct daily supervision in a home office settingBonus Experience: Sales Engineering experienceTelecomm sales experienceSaaS experienceAbout NICE NICE&8239;Ltd. (NASDAQ: NICE)&8239;software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,&8239;fight financial crime&8239;and ensure public safety.&8239;Every day, NICE software manages&8239;more than&8239;120 million customer interactions and monitors&8239;3+&8239;billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. We’re ambitious. NICE is proud to be an equal opportunity employer. This position is required to increase revenue streams in small business, commercial, government, and contact centers.As a Premier Account Executive, a Typical Day Might Include the Following:Meets and exceeds assigned sales quota.Build and maintain relationships with potential and current customers and sales partners.Assist and support Sales partners in sales effort by participating in sales calls and closing efforts.Maintain product knowledge by attending weekly trainings.Attends tradeshows.Travels as needed to maximize growth and revenue, while adhering to all NICE travel policies and requirements.If remote from NICE headquarters, maintains appropriate home office within NICE allowances.Makes in person sales callsInteracts with all levels of organization. We’re relentless. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.Premier Account ExecutiveLocation: Mid-Atlantic (Remote)The Premier Account Executive is responsible for seeking and maintaining relationships with NICE Sales Partners and identifying sales opportunities and building market share in their regions. Constantly. And we make an impact.
Web Designer
Company: Kendake LTD
Location: Worldwide
Posted Aug 10, 2023
To apply, please submit an application describing your relevant qualifications and experience. Some level of coding experience required This is a remote, freelance position and candidates can work from anywhere. Responsibilities: Design visually stunning and user-friendly websites Create wireframes, mockups, and prototypes to communicate design ideas Collaborate with our team to ensure that all designs are on-brand and consistent with our style guide Meet deadlines for design submissions and revisions Stay current with industry trends and best practices Requirements: Strong web design, UX design, and visual design skills Excellent attention to detail and ability to meet deadlines Strong communication skills and ability to work well in a team Prior experience designing websites is a plus Shopify website alreadly in place : www.kendake.com so we would need you to have some experience with the platform. The ideal candidate will have a strong background in web design, user experience (UX) design, and visual design. Should you perform well updating this web page there is scope for you to be booked on an additional project where we will need a website designed from scratch. We are seeking a remote, freelance web designer to join our team and update our website to a more visually stunning and user-friendly website designs.