Jobs at Freshworks
Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.
The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.
Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.
Senior Director - Product Management
Company: Freshworks
Location: Bangalore, India
Posted Oct 08, 2024
Freshworks, a global company headquartered in San Mateo, California, offers a suite of cloud-based software solutions including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company aims to delight businesses and employees by providing affordable, quick-to-implement software designed for end users. As a Product Leader, you will lead a team to develop new product capabilities, prioritize requirements, and collaborate with cross-functional teams to meet financial and customer satisfaction goals. The role requires extensive product management and software engineering experience, with a proven track record in SaaS or PaaS industries. Freshworks is recognized by global press and has received numerous awards for its products.
Lead - Inside Sales (Commercial)
Company: Freshworks
Location: Bangalore, India
Posted Oct 06, 2024
Freshworks, a company based in San Mateo, California, is seeking an experienced sales professional to join their commercial sales organization. The role involves selling the entire Freshworks suite of products to new customers, focusing on organizations with 250-500 employees. The ideal candidate should have 7-12 years of experience in managing complex sales cycles, preferably in a software sales environment. They must be proficient in value selling methodologies and have domain knowledge in SaaS, CSM, CRM, or ITSM. The role requires building and managing a sales pipeline, working with partners, and closing deals greater than $20,000 ARR. The company values diversity and equal opportunity, fostering an environment where employees can find their true potential.
Senior Staff Engineer - Systems
Company: Freshworks
Location: Other US Location
Posted Oct 07, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for a Senior Staff Engineer to join their Cloud Engineering team, who will work on building scalable and reliable systems.
Lead Software Engineer - Test
Company: Freshworks
Location: Other US Location
Posted Oct 07, 2024
Freshworks is a company that provides software solutions for customer experience, sales, and employee experience. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a BuiltIn Best Place to work in San Francisco and Denver. The company is looking for a Lead SET to join their team, who will be responsible for leading end-to-end testing and automation process, designing and implementing efficient testing practices, and ensuring the quality of test cases and code.
Senior Staff Engineer - Systems
Company: Freshworks
Location: Other US Location
Posted Oct 07, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing automation. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software company.
Staff Web Engineer
Company: Freshworks
Location: Denver, CO
Posted Oct 09, 2024
Freshworks is a company based in San Mateo, California, with a global team serving over 65,000 companies. They offer a suite of cloud-based software for customer and employee experience, including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized by global press and has received awards for its products. As a Staff Engineer, you'll coach and mentor engineers, develop reliable utilities, guide frontend engineers, evaluate architectural models, engage in code reviews, and provide feedback. Required skills include NodeJS, HTML5, CSS, JS, CMS, and programming. Freshworks offers comprehensive benefits and is committed to diversity and equal opportunity.
Senior Business Analyst
Company: Freshworks
Location: Chennai, India
Posted Oct 08, 2024
Freshworks is a global company based in San Mateo, California, with a team operating from 13 locations. They provide affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized by CNBC, Forbes, Fortune, Bloomberg, and has won TrustRadius and G2 awards. They are seeking a Revenue Operations team member with a Bachelors or Masters in Engineering or MBA, 4-7 years of experience, and expertise in data analytics, SQL, and visualization tools like Tableau or Power BI.
Senior Director - Product Pricing & Packaging
Company: Freshworks
Location: San Mateo, CA
Posted Oct 09, 2024
Freshworks, a global company based in San Mateo, California, is seeking a Head of Product Pricing & Packaging. The role involves leading a team to develop optimal pricing and packaging strategies for all Freshworks products, ensuring high conversion rates from free trial sign-ups to paid customers. The ideal candidate should have 15+ years of product management experience, 6+ years of direct people management experience, and 5+ years of experience in the pricing and packaging domain. They should also have excellent problem-solving skills, strong communication abilities, and the capacity to influence stakeholders at the business unit level.
Senior NOC Engineer
Company: Freshworks
Location: Other US Location
Posted Oct 07, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for engineers with experience in Linux and automation to join their team.
Senior Software Engineer - Big Data
Company: Freshworks
Location: Chennai, India
Posted Oct 09, 2024
Freshworks, a global company based in San Mateo, California, offers a suite of cloud-based software for customer and employee experience. The company is recognized for its affordable, quick-to-implement solutions and has been featured in major publications. They are seeking a Big Data Engineer with expertise in Apache Spark, SQL, and AWS for a role involving data pipeline design, development, and optimization. The ideal candidate will have 3-5 years of experience, a history of manipulating large datasets, and knowledge of Kafka, Spark, and scalable big data stores.
Senior Account Manager - Mid Tier APMEA
Company: Freshworks
Location: Chennai, India
Posted Oct 08, 2024
Freshworks, a company based in San Mateo, California, is seeking a Senior Business Executive/Account Manager. The role involves maintaining and developing relationships with key accounts, driving sales growth, and maximizing customer lifetime value through cross-selling and up-selling. The ideal candidate should have at least 3+ years of software/IT sales experience, strong communication skills, and the ability to work with cross-functional teams. Freshworks, recognized by global press and awarded for its products, values diversity and equal opportunity.
Senior Manager - NOC
Company: Freshworks
Location: Other US Location
Posted Oct 07, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software provider. The company is committed to providing equal opportunity for all and believes that diversity in the workplace creates a more vibrant and richer work environment.