Jobs at Freshworks
Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.
The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.
Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.
Senior Business Analyst - IT (Anaplan)
Company: Freshworks
Location: Chennai, India
Posted Oct 09, 2024
Freshworks, a global company based in San Mateo, California, offers affordable, quick-to-implement software for businesses to enhance customer and employee experiences. The company's suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. As a Senior Business Analyst in IT GTM Functions, the role involves partnering with product managers, understanding functional requirements, and enhancing business user experience. The ideal candidate should have at least 5 years of SaaS/IT experience, knowledge of marketing tools, and strong communication skills.
Senior Manager - Total Rewards
Company: Freshworks
Location: London, United Kingdom
Posted Oct 18, 2024
Freshworks, a global company headquartered in San Mateo, California, is seeking a Senior Manager for Total Rewards. The role involves designing and executing global and country-specific rewards programs, serving as a subject matter expert for compensation and benefits, and collaborating with HR Business Partners. The ideal candidate should have at least 9 years of compensation experience and 4 years of benefits experience, strong financial acumen, and the ability to work in multinational organizations. Freshworks offers a diverse and inclusive work environment with benefits such as company-funded insurance, learning budget, fitness budget, free yoga classes, cycle to work scheme, and more.
Senior Manager - Sales
Company: Freshworks
Location: Other US Location
Posted Oct 11, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks has a strong track record of innovation and has been recognized as a top-rated software provider by TrustRadius and G2.
Staff Web Engineer
Company: Freshworks
Location: San Mateo, CA
Posted Oct 13, 2024
Freshworks, a global company headquartered in San Mateo, California, offers a suite of cloud-based software for customer and employee experience. They are seeking a Staff Engineer to coach, mentor, and implement complex features in their websites, contributing to the Digital Experience Engineering Community. The role involves working with diverse teams, developing reliable utilities, guiding engineers, and ensuring compliance with regulations. Freshworks is known for its positive press coverage and awards, offering competitive benefits and a commitment to diversity and inclusion.
Senior Manager - Sales Enablement
Company: Freshworks
Location: Denver, CO
Posted Oct 15, 2024
Freshworks, a global company based in San Mateo, California, is seeking a Senior Manager of Sales Enablement for its North America team. The role involves leading the sales enablement team, enhancing the relationship between sales and marketing, training sales staff, and creating marketing content. The ideal candidate should have a Bachelor's degree, 7+ years in the SaaS industry, and 3+ years in a sales enablement role. They should possess strong organizational skills, management experience, and a deep understanding of current sales learning and development trends. Freshworks offers competitive compensation, benefits, and a diverse, inclusive work environment.
Senior Security Advisor
Company: Freshworks
Location: Chennai, India
Posted Oct 13, 2024
Freshworks, a global company headquartered in San Mateo, California, is seeking a passionate and self-driven professional for their Risk & Compliance team. The role involves assessing security and compliance risks, establishing security standards, ensuring compliance, and driving information security cultural awareness. The ideal candidate should have 5-7 years of experience in Risk & Compliance, understanding of AWS cloud platform, FAIR methodology, and various security control frameworks. They should also demonstrate deep knowledge of data privacy laws and excellent problem-solving, interpersonal, and communication skills.
Director - Engineering
Company: Freshworks
Location: Chennai, India
Posted Oct 14, 2024
Freshworks is seeking a Director of Engineering to lead product development for one of their key products. The role involves defining the product strategy, driving customer experience design, and managing business metrics. The ideal candidate should have extensive experience in product development, software engineering, and SaaS industry, with a proven track record of building and managing product organizations. Freshworks is committed to fostering a diverse and inclusive work environment.
Manager - Solution Engineering
Company: Freshworks
Location: Denver, CO
Posted Oct 18, 2024
Freshworks, a global company based in San Mateo, California, is seeking a Manager for its Solution Engineering Organization in North America. The role involves overseeing a high-performing, field-based team, developing GTM strategies, and evangelizing product requirements. The ideal candidate should have 3 years of Solution Engineering management experience, exceptional soft skills, and a technological mindset. Freshworks is known for its user-friendly software and has been recognized by various national press outlets.
Lead - Account Executive
Company: Freshworks
Location: Brussels, Belgium
Posted Oct 09, 2024
Freshworks, a global company headquartered in San Mateo, California, offers affordable, quick-to-implement software solutions for businesses. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. They aim to delight customers and employees by focusing on end-user design. Freshworks has been recognized by CNBC, Forbes, Fortune, Bloomberg, and has received TrustRadius Top Rated Software ratings and G2 Best of Awards. The company is seeking a sales professional with 5-7 years of SaaS software sales experience to develop business opportunities and exceed sales goals. The ideal candidate should have domain knowledge in SaaS, CRM, or ITSM, and be fluent in English and French.
Lead Business Analyst - Anaplan Modeller
Company: Freshworks
Location: Chennai, India
Posted Oct 18, 2024
Freshworks, a global company based in San Mateo, California, offers affordable, quick-to-implement software for businesses to enhance customer and employee experiences. The company's suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. As a Senior Business Analyst in IT GTM Functions, the role involves partnering with product managers, understanding functional requirements, and enhancing business user experience. The ideal candidate should have at least 5 years of SaaS/IT experience, knowledge of marketing tools, and strong communication skills.
Lead - Customer Success (Top Tier)
Company: Freshworks
Location: Chennai, India
Posted Oct 15, 2024
Freshworks is a company that provides affordable, quick-to-implement software for businesses to enhance customer and employee experiences. With a suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam, Freshworks has received numerous accolades and recognitions from analysts. The company is committed to diversity and equal opportunity, and is seeking a Lead Customer Success professional with 7-12 years of experience in SaaS/product companies. The role involves managing a team of Customer Success Managers, building customer relationships, ensuring high retention rates, and driving resolution of escalated account issues.
Business Development Executive (ASEAN)
Company: Freshworks
Location: Chennai, India
Posted Oct 15, 2024
Freshworks is a company that provides affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. Freshworks has received numerous accolades and recognitions from analysts. The company is committed to diversity and equal opportunity, fostering a vibrant work environment.