Jobs at Freshworks
Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.
The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.
Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.
Manager - Product Operations (Pricing)
Company: Freshworks
Location: Chennai, India
Posted Oct 02, 2024
Freshworks, a global company based in San Mateo, California, is seeking a Manager - Product Operations (Pricing) to lead pricing and packaging strategies. The role involves defining pricing policies, conducting pricing analytics, and collaborating with cross-functional teams. The ideal candidate should have 8+ years of strategic planning or product management experience in SaaS, 4+ years of leading software projects, and a Bachelor's degree in computer science, engineering, or a related business discipline. Freshworks is known for its commitment to diversity and inclusiveness, and has been recognized by global national press including CNBC, Forbes, Fortune, and Bloomberg.
Principal Engineer
Company: Freshworks
Location: Other US Location
Posted Sep 27, 2024
Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service management. They have a global team and are headquartered in San Mateo, California. The company has received awards and recognition for its products and workplace culture.
Lead - Account Executive
Company: Freshworks
Location: Greater Denver Area
Posted Sep 26, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software provider.
Software Engineer - Backend
Company: Freshworks
Location: Other US Location
Posted Sep 28, 2024
Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service management. They have a global team and are headquartered in San Mateo, California. The company is featured in global press and has received awards for its products. The job description is for a Senior Software Engineer position, requiring experience in software development, Agile environment, and compliance with Freshworks' processes.
Director, Demand Generation (ABM)
Company: Freshworks
Location: Seattle, WA
Posted Oct 03, 2024
Freshworks, a global company based in San Mateo, CA, is seeking a Director of Demand Generation (ABM) to lead integrated campaigns for their top personas, products, and industries. The role involves developing ABM strategies, managing a team, and collaborating with sales and marketing teams. The ideal candidate should have 15+ years of B2B marketing experience, an MBA in Marketing, and expertise in ABM tools and reporting. Freshworks offers competitive compensation, benefits, and a diverse, inclusive work environment.
Lead Software Engineer - Test
Company: Freshworks
Location: Chennai, India
Posted Oct 02, 2024
Freshworks, a company based in San Mateo, California, specializes in creating affordable, quick-to-implement software for enhancing customer and employee experiences. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. With over 50,000 customers globally, Freshworks has received numerous accolades and is recognized by analysts like Gartner. The company is committed to diversity and equal opportunity. The role of a Lead Software Engineer in Test (SET) involves end-to-end testing, automation process design, and ensuring product security and scalability. Qualifications include 7-10 years of automation testing experience, strong programming skills, and knowledge of various testing methodologies and tools.
Principal / Enterprise IT Project Manager
Company: Freshworks
Location: Other US Location
Posted Sep 30, 2024
Freshworks is a company that provides software solutions for customer engagement and employee experience. They are seeking a Principal Enterprise IT Project Manager to join their Customer Engagement Team in London.
Manager - Data Science
Company: Freshworks
Location: Other US Location
Posted Sep 27, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks has a strong focus on innovation and has been recognized for its products and company culture.
Senior Director - Sales
Company: Freshworks
Location: Other US Location
Posted Oct 01, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software company.
Director, Financial Systems
Company: Freshworks
Location: Peninsula
Posted Sep 28, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software company. The company is committed to providing equal opportunity for all and believes that diversity in the workplace creates a more vibrant and richer work environment.
Lead - Talent Acquisition
Company: Freshworks
Location: Berlin, Germany
Posted Oct 02, 2024
Freshworks, a company that aims to delight businesses and their customers/employees through affordable and user-friendly software, is seeking a Senior Talent Acquisition Specialist for their European team. The role involves sourcing candidates, managing the recruitment process, and collaborating with stakeholders to achieve hiring goals. The ideal candidate should have 5+ years of recruiting experience, preferably in a SaaS setting, and a strong focus on sales hiring. Freshworks values diversity and is committed to creating a global workplace where everyone can thrive.
Senior Staff Engineer - Systems
Company: Freshworks
Location: Other US Location
Posted Sep 30, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software provider.