Jobs at Freshworks
Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.
The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.
Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.
Staff Product Manager
Company: Freshworks
Location: Other US Location
Posted Nov 12, 2024
Freshworks is a software company that provides customer and employee experience solutions. The company has received numerous accolades and has a strong commitment to diversity and inclusion. The job description is for a product manager role that requires building modules for sustained differentiation and growth.
Staff Product Design
Company: Freshworks
Location: Bangalore, India
Posted Oct 18, 2024
Freshworks, a company committed to diversity and equal opportunity, is seeking a creative UX designer with 7+ years of experience. The ideal candidate will design intuitive user experiences, conduct user research, and collaborate with cross-functional teams. They should be proficient in various design tools and have a deep understanding of UX standards. Freshworks, recognized for its great work environment, offers opportunities to work on multiple digital devices and complex product requirements.
Customer Engagement Operations Lead
Company: Freshworks
Location: Bellevue
Posted Nov 12, 2024
Freshworks is a company that provides cloud-based software solutions for customer engagement, sales, and marketing. They are seeking a project manager with 34 years of experience to support their customer engagement team.
Senior Data Scientist
Company: Freshworks
Location: Other US Location
Posted Oct 19, 2024
Freshworks is a company that provides software solutions for customer and employee experience, with a focus on innovation and diversity. They are seeking a Senior Data Scientist with expertise in NLP and AI to join their team.
Staff Engineer - Backend
Company: Freshworks
Location: Other US Location
Posted Oct 19, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, marketing, and IT service management. They are seeking a senior engineer to work on their products and have a strong focus on customer experience, employee experience, and diversity in the workplace.
Principal / Enterprise SaaS Project Manager
Company: Freshworks
Location: Other US Location
Posted Oct 19, 2024
Freshworks is a company that provides software solutions for customer engagement and employee experience. They are seeking a Principal Enterprise IT Project Manager to join their Customer Engagement Team in London.
Channel Account Manager (Southern Europe - Spanish speaking)
Company: Freshworks
Location: Other US Location
Posted Nov 05, 2024
Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are looking for an individual contributor to manage and expand their strategic partnerships in Southern Europe. The role requires a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills.
Senior Director - Partner Marketing
Company: Freshworks
Location: Peninsula
Posted Oct 26, 2024
Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are seeking a dynamic leader to oversee global partner marketing efforts. The role requires experience in partner marketing, leadership, and collaboration with cross-functional teams.
Senior Manager - Events
Company: Freshworks
Location: Greater Denver Area
Posted Nov 13, 2024
Freshworks is a company that provides software solutions for businesses, with a focus on customer experience, CRM, and employee experience. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a BuiltIn Best Place to work in San Francisco and Denver. The company is looking for a Senior Manager, Events to lead the planning and execution of global events, including corporate events and customer-facing events.
Channel Account Manager (DACH territory - German speaking)
Company: Freshworks
Location: Other US Location
Posted Nov 05, 2024
Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are looking for an individual contributor to manage and expand their strategic partnerships in the DACH region.
Senior Director - Partner Marketing
Company: Freshworks
Location: Bellevue
Posted Oct 26, 2024
Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service desk. They are seeking a dynamic leader to oversee global partner marketing efforts. The role requires experience in partner marketing, leadership, and collaboration with cross-functional teams.
Senior Business Development Manager - Malaysia (Indonesian Bahasa Speaking)
Company: Freshworks
Location: Kuala Lumpur, Malaysia
Posted Nov 09, 2024
Freshworks, a company based in San Mateo, California, is seeking high potential Business Development Managers (BDMs) for their Kuala Lumpur office. The BDM role involves generating qualified opportunities, conducting thorough research, initiating conversations with high-profile personas, and pitching Freshworks' suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. The ideal candidate should have 4-7 years of B2B SaaS/Technology sales experience, strong communication skills, empathy towards customers, and the ability to handle rejections. Proficiency in local languages and prior experience in B2B SaaS product companies are beneficial. Freshworks, recognized by Gartner and Forbes, is committed to diversity and equal opportunity.