Jobs at Freshworks

Positions 447

Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.

The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.

Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.

Senior Solution Engineer - ITSM

Company: Freshworks

Location: Greater Denver Area

Posted Sep 13, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for a Senior Solution Engineer to join their growing team in North America.

Senior Staff Engineer - Backend

Company: Freshworks

Location: Other US Location

Posted Sep 17, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are seeking a senior engineer to work on their products and have a strong focus on innovation, customer experience, and employee satisfaction.

Principal Engineer - Backend

Company: Freshworks

Location: Other US Location

Posted Sep 18, 2024

Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service management. They are looking for a technical leader with experience in scaling microservices architecture and cloud technologies.

Product Marketing Manager

Company: Freshworks

Location: Other US Location

Posted Sep 17, 2024

Freshworks is a company that provides software solutions for businesses to delight their customers and employees. They are looking for a Manager of Product Marketing to develop and execute marketing strategies for their Developer Platform.

Product Marketing Manager

Company: Freshworks

Location: Other US Location

Posted Sep 17, 2024

The job description is for a competitive insights role in a B2B software company. The responsibilities include creating and strengthening messaging and positioning, identifying and monitoring competitors, and partnering with various teams to gather insights and deliver competitive content. The ideal candidate has experience in delivering competitive insights, strong analytical and problem-solving skills, and excellent communication and collaboration skills.

Senior Director, Analyst Relations

Company: Freshworks

Location: Peninsula

Posted Sep 13, 2024

Freshworks is a company that provides software solutions for customer and employee engagement. They are looking for a Sr Director of Analyst Relations to lead their product marketing team and establish relationships with industry analysts.

Senior Staff Program Manager

Company: Freshworks

Location: Peninsula

Posted Sep 17, 2024

Freshworks is a company that provides software solutions for customer support, sales, and marketing. They are looking for a Senior Program Manager to join their team, with a focus on digital product and program management.

Senior Staff Program Manager

Company: Freshworks

Location: Bellevue

Posted Sep 17, 2024

Freshworks is a company that provides software solutions for customer support, sales, and marketing. They are looking for a Senior Program Manager to join their team, with a focus on digital product and program management.

Regional Manager, Customer Success (East)

Company: Freshworks

Location: New York City, NY

Posted Sep 13, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for an experienced leader to scale their Customer Success organization in North America. The role involves mentoring a team of Customer Success Managers, defining operational processes, and building strong cross-functional relationships.

Lead - Account Executive

Company: Freshworks

Location: Greater Denver Area

Posted Sep 18, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software provider.

Senior Staff Program Manager

Company: Freshworks

Location: Greater Denver Area

Posted Sep 17, 2024

Freshworks is a company that provides software solutions for customer support, sales, and marketing. They are looking for a Senior Program Manager to join their team, with a focus on digital product and program management.

Principal / Enterprise IT Project Manager

Company: Freshworks

Location: Other US Location

Posted Sep 16, 2024

Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are seeking a Principal Enterprise IT Project Manager to join their Customer Engagement Team in London.

Frequently Asked Questions

What’s it like to work at Freshworks?
Freshworks fosters a collaborative, growth‑oriented culture with flat hierarchies, remote‑first flexibility, and a focus on customer impact. Employees regularly participate in hackathons, continuous learning programs, and community outreach. The company rewards innovation through quarterly innovation awards and offers comprehensive benefits, including health coverage, unlimited PTO, and equity options.
What types of positions are available at Freshworks?
Freshworks has 602 open roles spanning software engineering, product, data science, design, sales, marketing, customer success, finance, HR, and legal. Positions range from entry‑level developer to senior product manager, and many roles support the company’s global expansion into new markets.
How can I stand out as an applicant for Freshworks?
Tailor your resume to highlight quantifiable impact, such as improving feature adoption by X% or reducing support ticket volume by Y%. Demonstrate cultural fit by aligning with Freshworks’ values of customer obsession, teamwork, and continuous learning. Include a concise cover letter that explains why you’re excited to solve real‑world customer problems at a fast‑growing SaaS company.

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