Jobs at Freshworks
Freshworks, founded in 2010, is a cloud-based SaaS company that builds customer engagement tools such as Freshdesk, Freshservice, Freshchat, and Freshcaller. The brand is known for intuitive, scalable solutions that help businesses manage support, IT, and customer success across more than 100 countries.
The company hires across engineering, product management, data science, design, sales, marketing, finance, and operations. Candidates can expect a globally distributed team, agile workflows, and opportunities to work on next‑generation features that power millions of users.
Job Transparency provides real‑time salary data, employee sentiment scores, and career progression insights for all 602 Freshworks openings. This information lets you benchmark compensation against peers, gauge workplace culture, and make a confident application decision.
Regional Manager, Customer Success (East)
Company: Freshworks
Location: New York City, NY
Posted Sep 19, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for an experienced leader to scale their Customer Success organization in North America. The role involves leading a team of Customer Success Managers, mentoring, and championing initiatives that bring Freshworks' core value of 'Delight Made Easy' to life for customers.
Lead - Customer Success
Company: Freshworks
Location: Other US Location
Posted Sep 19, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for a Lead Customer Success Manager to work with their midmarket and enterprise customers in the Southern Europe region.
Director - SEO
Company: Freshworks
Location: Bellevue
Posted Sep 19, 2024
Freshworks is a company that provides software solutions for businesses, with a focus on customer experience, CRM, and employee experience. They are seeking a Director of SEO to lead their organic search strategy and drive organic growth.
Lead Technical Program Manager
Company: Freshworks
Location: Other US Location
Posted Sep 26, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and IT service management. They are looking for a Technical Program Manager to support their key programs and initiatives.
Lead - Product Analytics
Company: Freshworks
Location: Other US Location
Posted Sep 23, 2024
Freshworks is a company that provides software solutions for customer and employee experience, with a focus on building a global workplace that enables everyone to find their true potential. The company is looking for a product analyst to join their team, who will work with product and engineering teams to provide data-led decision making support.
Lead Software Engineer - Frontend
Company: Freshworks
Location: Other US Location
Posted Sep 24, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, marketing, and IT service management. The company is headquartered in San Mateo, California, and has a global team operating from 13 locations. Freshworks is featured in global national press and has been recognized as a top-rated software provider.
Business Development Representative
Company: Freshworks
Location: Greater Denver Area
Posted Sep 19, 2024
Freshworks is a company that provides software solutions for customer experience, sales, and IT service management. The company is headquartered in San Mateo, California, and has a global presence. The job description is for a Business Development Representative role, which involves identifying and engaging with potential clients, qualifying leads, and assisting in the conversion of prospects into customers.
Lead - Customer Success
Company: Freshworks
Location: Atlanta, GA
Posted Sep 19, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are looking for a Lead Customer Success to join their team, who will act as a strategic consultant and trusted advisor to their mid-market and enterprise customers.
Director, PMM Programs
Company: Freshworks
Location: Peninsula
Posted Sep 26, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing. They are seeking a Director of PMM Programs to lead and elevate their Product Marketing Management initiatives.
Vice President - Global Solution Engineering
Company: Freshworks
Location: Peninsula
Posted Sep 25, 2024
Freshworks is a company that provides software solutions for customer experience, sales, and IT service management. The job description is for a presales leader who will spearhead Freshworks' presales initiatives and guide a team of solutions engineers and architects.
Manager, HR Business Partner
Company: Freshworks
Location: Greater Denver Area
Posted Sep 19, 2024
Freshworks is a company that provides cloud-based software solutions for customer support, sales, and marketing automation. They are looking for an experienced HR professional to join their team as a Manager HR Business Partner in their Denver office.
Senior Customer Onboarding Specialist - Implementations / Professional Services
Company: Freshworks
Location: Other US Location
Posted Sep 23, 2024
Freshworks is a company that provides software solutions for customer experience, employee experience, and IT service management. They are seeking a Senior Customer Onboarding Specialist to join their SaaS Professional Services Team.