Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Senior Customer Success Manager

Company: Genesys

Location: Other US Location

Posted Sep 13, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company has a strong focus on employee empowerment, collaboration, and customer success.

Principal Solution Consultant

Company: Genesys

Location: Colorado, CO

Posted Sep 13, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company offers a range of benefits and opportunities for employees, including flexible work schedules and career growth.

PS Consultant

Company: Genesys

Location: Other US Location

Posted Sep 10, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a strong focus on employee empowerment, with a team of over 6,000 people who work together to deliver exceptional customer experiences.

Solution Consultant

Company: Genesys

Location: Other US Location

Posted Sep 10, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based experience orchestration platform. The company is looking for a Solution Consultant to join its team in Lisbon, Portugal.

Associate Software Developer, Backend

Company: Genesys

Location: Other US Location

Posted Sep 14, 2024

Genesys empowers organizations to improve customer experiences through its cloud-based platform, which uses AI to deliver personalized experiences at scale. The company is looking for an Associate Software Developer to join its Recording and QM Team, who will work on modern technologies and build cloud applications using AWS infrastructure.

Developer Evangelist

Company: Genesys

Location: Other US Location

Posted Sep 10, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based platform. The company has a strong focus on innovation, scalability, and flexibility, and is committed to diversity and inclusion in the workplace.

LATAM Spanish Integrated Marketing Specialist

Company: Genesys

Location: Other US Location

Posted Sep 10, 2024

Genesys empowers organizations to improve customer experiences and employee engagement through its cloud-based platform. The company is seeking a LATAM Spanish Integrated Marketing Specialist to join its team.

Senior CCaaS Operations Strategist

Company: Genesys

Location: Other US Location

Posted Sep 13, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company is seeking a Senior Contact Center Operations Strategist to join its CX Advisory and Transformation group.

Principal Analyst, Global Sales Analytics

Company: Genesys

Location: Other US Location

Posted Sep 14, 2024

Genesys empowers organizations to improve customer experiences and employee engagement through its cloud-based experience orchestration platform. The company offers a range of products and services to help businesses create personalized experiences at scale.

Senior Software Engineer - Big Data

Company: Genesys

Location: Other US Location

Posted Sep 14, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based platform. The company offers a range of benefits and opportunities for employees to grow and develop their skills.

Senior Software Engineer (Java) - Big Data

Company: Genesys

Location: Other US Location

Posted Sep 14, 2024

Genesys empowers organizations to improve customer experiences by creating personalized experiences at scale. The company offers a range of products and services, including Genesys Cloud, which is a cloud-based experience orchestration platform. Genesys also provides a platform for building and deploying highly available and fault-tolerant software, as well as a range of other tools and services.

Senior Account Executive, Enterprise Central

Company: Genesys

Location: Other US Location

Posted Sep 12, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity through its cloud-based experience orchestration platform. The company is seeking extraordinary account executives to join its team and is offering a competitive salary and benefits package.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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