Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Finance Operations Analyst

Company: Genesys

Location: Other US Location

Posted Aug 27, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company has a global presence and offers a range of benefits and perks to its employees.

Principal Software Development Engineer

Company: Genesys

Location: Other US Location

Posted Jun 10, 2024

Genesys, a global company with over 6,000 employees, offers an AI-powered experience orchestration platform, Genesys Cloud, to enhance customer and employee experiences. The Data & Analytics Platform and Technology team is seeking a senior data engineer with 10+ years of experience in enterprise data engineering and software engineering. The role involves driving platform architecture, providing technical thought leadership, and collaborating with cross-functional teams. The ideal candidate should have proficiency in building scalable, serverless API architectures using Python, and experience with cloud database technologies like AWS, Databricks, Snowflake, or similar. The role offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Training and Enablement Specialist

Company: Genesys

Location: Raleigh-Durham, NC

Posted Aug 27, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity. They offer a range of products and services, including training and enablement, to help businesses achieve their goals.

Staff Android Software Engineer

Company: Genesys

Location: Other US Location

Posted Aug 27, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a strong focus on employee empowerment, collaboration, and innovation, and is seeking a Staff Android Software Engineer to join its team.

Senior Resolution Specialist

Company: Genesys

Location: Indianapolis, IN

Posted Jun 10, 2024

Genesys, a global leader in customer experience solutions, is hiring for a Senior Resolution Specialist. The role involves managing and resolving complex customer issues, collaborating with cross-functional teams, and ensuring high customer satisfaction. The ideal candidate should have experience in technical support, strong communication skills, and the ability to lead virtual teams. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Strategic Finance Manager (Reals Management)

Company: Genesys

Location: Other US Location

Posted May 27, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company offers a range of benefits and opportunities for employees, including flexible work schedules and career growth.

General Accounting Manager

Company: Genesys

Location: Other US Location

Posted Aug 27, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity. They offer a range of products and services, including their cloud-based experience orchestration platform. The company is committed to equity and diversity in the workplace.

Manager, Technical Accounting

Company: Genesys

Location: New York City, NY

Posted Jun 09, 2024

Genesys, a global leader in customer experience solutions, is seeking a Manager of Technical Accounting. The role involves analyzing complex transactions, preparing accounting policies, and serving as a key relationship manager for the external auditor. The ideal candidate should have Big Four experience, strong knowledge of US GAAP, and a sound understanding of SaaS and IT platforms. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

AI Consultant

Company: Genesys

Location: Other US Location

Posted Aug 23, 2024

Genesys empowers organizations to improve customer experiences through its AI-powered experience orchestration platform. The company has a global team of over 6,000 employees who work together to deliver innovative solutions. Genesys is looking for a talented AI Consultant to join its Digital AI team.

Senior Account Executive, GEO Enterprise

Company: Genesys

Location: Other US Location

Posted Jun 09, 2024

Genesys, a global company with over 7,500 organizations in 100+ countries, offers an AI-powered experience orchestration platform, Genesys Cloud, to enhance customer and employee experiences. The Account Executive role involves achieving annual sales targets, developing account strategies, and leading cross-functional teams to ensure customer satisfaction and identify revenue opportunities. The ideal candidate should have strong business acumen, a successful track record in enterprise sales, and experience in verticalized sales, preferably with a CCaaS, SaaS, IaaS, or PaaS background. The role offers a competitive salary, benefits, and opportunities for career growth.

Sr Manager, NA Partner Marketing

Company: Genesys

Location: Other US Location

Posted Aug 23, 2024

The text describes Genesys, a company that empowers organizations to improve customer experiences. It also describes a job opening for a Sr Manager NA Partner Marketing. The company offers a competitive salary, benefits, and a positive work environment.

Staff Quality Engineer

Company: Genesys

Location: Other US Location

Posted Aug 22, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity. They offer a range of products and services, including their cloud-based experience orchestration platform, Genesys Cloud. The company is committed to equity in the workplace and evaluates qualified applicants without regard to protected characteristics.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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