Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Account Director

Company: Genesys

Location: Other US Location

Posted Oct 04, 2024

Genesys is a company that empowers organizations to improve customer experiences and loyalty through its cloud-based experience orchestration platform. The company has a strong track record of success and is recognized as a leader in the industry.

Senior Developer

Company: Genesys

Location: Other US Location

Posted Sep 28, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based experience orchestration platform. The company has a strong focus on empathy, collaboration, and innovation, and is committed to providing a positive work environment for its employees.

Principal Analyst, Global Sales Analytics

Company: Genesys

Location: Other US Location

Posted Oct 01, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based experience orchestration platform. The company offers a range of products and services, including business analytics, sales operations, and customer experience solutions.

Software Engineer, Test

Company: Genesys

Location: Other US Location

Posted Oct 04, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a strong focus on employee empowerment, collaboration, and innovation, and is seeking a software engineer to join its team.

Sr Talent Acquisition Partner

Company: Genesys

Location: Other US Location

Posted Oct 01, 2024

Genesys empowers organizations to improve customer experiences and employee engagement through its cloud-based experience orchestration platform. The company is looking for a talent strategist to join its team, requiring 6+ years of experience in technology sourcing and recruiting.

Senior Network Consultant

Company: Genesys

Location: Other US Location

Posted Sep 27, 2024

The job posting is for a Sr Network Consultant position at Genesys, a company that empowers organizations to improve customer experiences. The role involves troubleshooting network issues, collaborating with customers and teams, and providing escalated support. The company is looking for someone with 2+ years of technical support experience, strong communication skills, and a willingness to learn.

Marketing Director - Japan

Company: Genesys

Location: Other US Location

Posted Oct 02, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a strong focus on empathy, collaboration, and employee ownership, and is seeking a Marketing Director for Japan to drive marketing strategies and initiatives in the region.

Telecom Operations Specialist

Company: Genesys

Location: Other US Location

Posted Oct 01, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based platform. The company is looking for a Telecom Operations Specialist to join its team, who will work on facilitating customer number porting and purchasing, and providing excellent customer service.

Engineering Manager, SRE

Company: Genesys

Location: Raleigh-Durham, NC

Posted Sep 30, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based platform. The company offers a range of benefits and opportunities for growth and development.

Senior Network Consultant

Company: Genesys

Location: Other US Location

Posted Sep 28, 2024

The job description is for a Senior Network Consultant position at Genesys, a company that empowers organizations to improve customer experiences. The role involves troubleshooting complex customer issues, collaborating with third-party vendors, and providing escalated support. The company offers a competitive salary, benefits, and opportunities for development and career growth.

Lead Software Engineer - Devops

Company: Genesys

Location: Other US Location

Posted Oct 01, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based platform. The company is looking for a DevOps Engineer to join its team, who will be responsible for building and optimizing cloud infrastructure, mentoring software developers, and ensuring scalability and availability of infrastructure.

Business Development Senior Manager, LATAM

Company: Genesys

Location: Other US Location

Posted Oct 04, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a strong focus on employee empowerment, with a team of over 6,000 people across the globe. Genesys is seeking a Business Development Senior Manager to lead a team of Business Development Representatives and drive revenue growth in the LATAM region.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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