Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Senior Analyst, Financial Controls Oversight

Company: Genesys

Location: Other US Location

Posted Sep 16, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based platform. The company offers a range of features and tools to help businesses create personalized experiences for their customers.

Senior Analyst, Technical Accounting and Financial Reporting

Company: Genesys

Location: New York City, NY

Posted Sep 15, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity through its cloud-based experience orchestration platform. The company is looking for a Senior Analyst of Technical Accounting and Financial Reporting to join its corporatewide technical accounting and financial reporting team.

Senior Account Executive, Enterprise

Company: Genesys

Location: Other US Location

Posted Sep 27, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based experience orchestration platform. The company offers a range of benefits and career growth opportunities to its employees.

Software Engineer in Test

Company: Genesys

Location: Other US Location

Posted Sep 21, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based experience orchestration platform. The company has a strong focus on innovation, collaboration, and employee empowerment. It is looking for a software engineer to join its team and contribute to the development of its software solutions.

Software Engineer - (JavaScript/Full-Stack)

Company: Genesys

Location: Other US Location

Posted Sep 16, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based digital experience platform. The company is looking for problem solvers to help build next-generation platforms and products, and offers a range of benefits and perks to its employees.

Software Engineer (AWS)

Company: Genesys

Location: Other US Location

Posted Sep 24, 2024

Genesys is a company that empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a global team of over 6,000 employees who work together to create innovative solutions for customers. Genesys is seeking a cloud support engineer to join its innovations team, which is responsible for developing and supporting cloud-hosted solutions for customers.

Senior Director, Business Strategy & Operations

Company: Genesys

Location: Peninsula

Posted Sep 26, 2024

Genesys is a company that empowers organizations to improve customer experiences and achieve business outcomes. The company is in hypergrowth mode and is looking for a Senior Director of Business Strategy and Operations to support its product leadership team.

IT Director - HR & Legal Systems

Company: Genesys

Location: Other US Location

Posted Sep 26, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee engagement. They offer a range of products and services, including their cloud-based experience orchestration platform, Genesys Cloud. The company has a strong focus on innovation and customer satisfaction, and is committed to providing a positive and inclusive work environment.

Senior / Staff Software Engineer

Company: Genesys

Location: Other US Location

Posted Sep 24, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based platform. The company values diversity and inclusion, and offers a range of benefits to its employees. It is looking for a Senior Software Development Engineer to join its team.

IT Manager - Cloud Infrastructure

Company: Genesys

Location: Washington DC

Posted Sep 26, 2024

Genesys empowers organizations to improve customer and employee experiences through its cloud-based experience orchestration platform. The company offers a range of benefits and opportunities for its employees, including flexible work schedules and career growth.

Senior Account Executive, State and Local Government

Company: Genesys

Location: Other US Location

Posted Sep 26, 2024

Genesys empowers organizations to improve customer and employee experiences through its cloud-based experience orchestration platform. The company is expanding in the US Public Sector market and is seeking a Senior Account Executive to drive revenue and growth.

Patent Counsel

Company: Genesys

Location: Other US Location

Posted Sep 20, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity. They offer a range of products and services, including their cloud-based experience orchestration platform, and are looking for a Patent Counsel to join their team.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

Other Companies Hiring

© 2026 Job Transparency. All rights reserved.