Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Training and Enablement Specialist

Company: Genesys

Location: Other US Location

Posted Sep 08, 2024

Genesys empowers organizations to improve customer experiences and employee engagement through its cloud-based platform. The company offers training and enablement services to its employees, and is looking for a Training and Enablement Specialist to deliver training sessions.

Principal Solution Consultant

Company: Genesys

Location: Other US Location

Posted Sep 07, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based experience orchestration platform. The company is looking for a Pre-Sales Solution Consultant to join its team, who will work with customers to understand their needs and provide strategic support to Sales teams.

Senior Technical Account Manager - South Korea

Company: Genesys

Location: Other US Location

Posted Sep 09, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a strong focus on innovation, customer success, and employee empowerment.

Senior Principal Full Stack Developer

Company: Genesys

Location: Other US Location

Posted Aug 27, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company is looking for a Senior Principal Full Stack Developer to join its product team.

Senior developer - PS Innovations

Company: Genesys

Location: Other US Location

Posted Sep 08, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company has a global presence and employs over 6,000 people who work together to create empathetic and personalized experiences for customers.

Senior Account Executive

Company: Genesys

Location: Other US Location

Posted Sep 08, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company is looking for exceptional Senior Account Executives to join its dynamic team and create the future of customer experience.

Principal Solution Consultant

Company: Genesys

Location: Other US Location

Posted Sep 07, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company offers a range of benefits and opportunities for employees, including flexible work schedules and career growth.

Senior Customer Success Manager

Company: Genesys

Location: Other US Location

Posted Sep 09, 2024

Genesys is a company that empowers organizations to improve customer experiences through its cloud-based platform. The company has a strong focus on customer success and has a team of over 6,000 employees worldwide. The Senior Customer Success Manager role is responsible for establishing a lifelong relationship with customers and ensuring they achieve their customer experience vision.

Sr. Partner Account Manager

Company: Genesys

Location: Other US Location

Posted Sep 07, 2024

Genesys is a company that empowers organizations to improve customer experiences and loyalty through its cloud-based experience orchestration platform. The company is seeking a Sr Partner Account Manager to build and broaden its partnership with regional and local partners in Mexico.

Technical Manager, Product Support

Company: Genesys

Location: Other US Location

Posted Sep 09, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based experience orchestration platform. The company has a strong focus on employee empowerment, collaboration, and customer satisfaction.

Sr Revenue Data Analyst

Company: Genesys

Location: Other US Location

Posted Sep 07, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company has a strong focus on employee empowerment, with a diverse team of over 6,000 people across the globe. Genesys is an equal opportunity employer committed to equity in the workplace.

Sustainability Analyst

Company: Genesys

Location: Other US Location

Posted Sep 09, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity. They are looking for a Sustainability Analyst to help implement and report on their environmental, social, and governance goals.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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