Jobs at Genesys

Positions 3,550

Genesys is a leading cloud communications platform that powers customer experience solutions for enterprises worldwide. The company is best known for its contact‑center software, unified communications, and AI‑driven analytics that help brands deliver consistent, omnichannel interactions.

Genesys hires across a broad spectrum of tech and business roles. Software engineers build scalable microservices in Java, Go, and Python; data scientists develop predictive models for churn and sentiment; product managers define roadmap for Voice, Chat, and Digital channels; cloud specialists optimize deployment on AWS, Azure, and GCP; and QA analysts ensure reliability with automated testing frameworks.

By researching Genesys listings on Job Transparency, candidates gain instant access to posted salary ranges, employee ratings, and real‑time interview feedback. This transparency lets you compare offers, negotiate effectively, and target roles that match your experience and compensation expectations.

Solution Consultant

Company: Genesys

Location: Other US Location

Posted Oct 05, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company offers a collaborative environment, flexible work arrangements, and opportunities for professional growth.

Senior Account Executive

Company: Genesys

Location: Other US Location

Posted Oct 05, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company offers a supportive and innovative environment for its employees, with opportunities for growth and development.

Account Executive

Company: Genesys

Location: Other US Location

Posted Oct 06, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company offers a supportive and innovative work environment, with opportunities for growth and development.

Senior Account Executive Enterprise

Company: Genesys

Location: Other US Location

Posted Oct 31, 2024

Genesys empowers organizations to improve customer experience and loyalty through its AI-powered experience orchestration platform. The company is seeking a Senior Account Executive to join its dynamic sales team.

Software Engineer - (JavaScript/FullStack)

Company: Genesys

Location: Other US Location

Posted Oct 07, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based digital experience platform. The company is looking for software engineers to join its DX Digital and AI team to build next-generation platforms and products.

HR Generalist - Multilingual (English/Korean/Japanese)

Company: Genesys

Location: Other US Location

Posted Oct 31, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered experience orchestration platform. The company offers a range of benefits and encourages its employees to take ownership of their work.

Senior Data Engineer

Company: Genesys

Location: Other US Location

Posted Oct 07, 2024

Genesys empowers organizations to improve customer experiences and employee productivity through its cloud-based experience orchestration platform. The company offers a range of products and services, including data engineering solutions, and is committed to equity in the workplace.

Principal Software Engineer – Full Stack

Company: Genesys

Location: Other US Location

Posted Oct 31, 2024

Genesys empowers organizations to improve customer and employee experiences through its AI-powered experience orchestration platform. The company is looking for a Principal Software Engineer to join its development team.

PS Consultant - Digital

Company: Genesys

Location: Other US Location

Posted Nov 01, 2024

The job posting is for a Professional Services Consultant role at Genesys, a company that empowers organizations to improve customer experiences. The role involves designing and implementing omnichannel solutions, working with clients, and providing training and documentation. The company is looking for candidates with a strong technical background and excellent communication skills.

Customer Success Director

Company: Genesys

Location: Other US Location

Posted Oct 04, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its AI-powered experience orchestration platform. The company has a strong background in management consulting and value consulting, and is looking for a Customer Success Director to lead strategic initiatives and ensure customer success.

Account Executive, Commercial

Company: Genesys

Location: Other US Location

Posted Oct 07, 2024

Genesys is a company that empowers organizations to improve customer experiences and employee productivity. They offer a range of products and services, including their cloud-based experience orchestration platform, Genesys Cloud. The company is committed to equity and diversity in the workplace and offers a range of benefits and perks to its employees.

Senior Software Engineer

Company: Genesys

Location: Other US Location

Posted Oct 04, 2024

Genesys empowers organizations to improve customer experiences and business outcomes through its cloud-based digital experience platform. The company is looking for a Senior Software Engineer to join its DX Digital and AI Business Unit.

Frequently Asked Questions

What is it like to work at Genesys?
Employees describe a collaborative culture that values innovation, diversity, and continuous learning. The company offers flexible remote options, professional development budgets, and a focus on data‑driven decision making. Regular hackathons and cross‑functional teams encourage rapid prototyping and ownership of projects.
What types of positions are available at Genesys?
Genesys posts roles in software engineering (backend, frontend, full‑stack), data science, AI research, cloud infrastructure, product management, UX design, cybersecurity, and customer success. Many positions require proficiency in cloud services, microservices architecture, and experience with contact‑center APIs.
How can I stand out as an applicant for Genesys?
Showcase hands‑on experience with cloud platforms (AWS, Azure, GCP) and microservices patterns. Highlight contributions to open‑source or internal tools that improve scalability. Provide quantitative results, such as reducing latency by X% or increasing throughput by Y%. Tailor your resume to the specific product area (e.g., Voice, Chat, AI) and include code samples or portfolio links.

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