Jobs at Grubhub
1,263 open positions
Analyst II, Growth - Data Analytics / Infrastructure
Company: Grubhub
Location: Chicago, IL
Posted Aug 02, 2023
The Analyst II role at Grubhub is part of the Growth team, focusing on improving customer relationship management and customer portfolio analytics infrastructure. The ideal candidate should be a self-starter with expertise in SQL and Tableau, strong attention to detail, and the ability to develop business judgment. The role involves producing reports, charts, and analytical commentary to enable business decisions.
Service Desk Specialist I
Company: Grubhub
Location: Chicago, IL
Posted Aug 03, 2023
The text is about Grubhub's Service Desk Analyst I role, which involves supporting and resolving technical problems for employees, providing onboarding, hardware, and application support, and working with senior leadership and executive team members. The role also includes setting up and supporting desktop applications, helping solve connectivity and printer issues, and working on after-hour support rotation. The candidate should have an Associates or Bachelor's Degree in Computer Information or related experience, strong communication skills, and high level of Windows & Mac hardware & OS troubleshooting experience.
Accounts Receivable Specialist
Company: Grubhub
Location: Chicago, IL
Posted Aug 08, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. Grubhub employees enjoy a generous amount of time to recharge.Health and Wellness. Employees are also given paid time off each year to support the causes that are important to them.Grubhub is an equal opportunity employer. Even Better:Third party invoicing platforms such as Coupa or Ariba.Experience in Workday or Intacct.Adobe editor experience.And Of Course, Perks!PTO.
Client Success Manager
Company: Grubhub
Location: Chicago, IL
Posted Aug 06, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Grubhub is an equal opportunity employer. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. Grubhub employees enjoy a generous amount of time to recharge.Health and Wellness. Leverage self-guided training videos to optimize time spent.Log activities in Salesforce including attaching email communication, submitting opportunities, and flagging risk scenarios via risk cases.Meet KPIs, as designated by team manager, including but not limited to delivering QBRs, logging opportunities and client engagement.Own contract renewal process, including contract negotiation to meet Grubhub and client financial objectivesRequirementsBachelor's degree2+ years of experience in a B2B Account Management or Client Success roleExperience upselling or cross-selling existing business to achieve a quota or growth metricPassion to partner with Sales to optimize the client journey and lifetime revenueAbility to analyze trends and patterns to identify opportunities within your book of businessAbility to effectively work with cross-functional internal teamsComfort navigating high stress situations and experiencing de-escalating client complaintsStrong organizational skills and high attention to detailRequires technical competence and an aptitude for learning new systems.Familiarity with Salesforce is a plusSome travel may be requiredAnd Of Course, Perks!Flexible PTO.
Sr. Learning Solutions Associate
Company: Grubhub
Location: Chicago, IL
Posted Aug 06, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. G Suite, LMS platforms, Video Communication Tools, etc. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . )A strong sense of ownership and commitment to delivering top notch training modulesAnd Of Course, Perks!Flexible PTO. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. It's hard work, sure, but it's also a fun place to be!The Impact You Will Make:Lead in-person and remote onboarding and training for our Sales Department - a rapidly growing department at Grubhub with more than 300 reps!Manage stakeholder relationships and create strategy around department goalsCross train on multiple lines of business and be prepared to pivot when necessaryConduct training needs analysis and present findings to key stakeholdersWork with Learning & Growth Leads, Instructional Designers, subject matter experts, and stakeholders to transform content into an effective in-person AND virtual learning experienceAct as a subject matter expert by staying up-to-date on current processes, products, and platforms, as well as sales industry trendsCollect feedback from trainees, hiring managers and stakeholders on the effectiveness of the onboarding program and iterate and/or replicate as neededCreate effective content, aligned with instructional design principles to fill knowledge gaps and evaluate efficiency to prove return on time, energy and money investment.What You Bring to the Table:Extensive sales or sales enablement experience: on the floor, making calls, leading a sales or client success team, mentoring sales reps, facilitating sales training programs or experience in operations and/or client servicesDesire and ability to analyze training programs and utilize data to enhance or evolve as neededA passion for and experience with training, mentoring and/or teaching adult learnersStrong interpersonal and communication skillsStrong organizational and project management skills as well as ability to balance and execute on competing priorities and evaluate the effectiveness of the program(s).Agility and comfort with a fast-paced working environmentInterpretive judgment and the ability to make decisions on how to manage ambiguous situationsComfort with technology (i.e.
Manager, Growth - CRM Analytics
Company: Grubhub
Location: New York City, NY
Posted Aug 02, 2023
The text describes a role at Grubhub as a Manager, Growth - CRM Analytics. The role involves leading a team of analysts, driving insights for marketing investments, and supporting test design and evaluation of CRM marketing initiatives. The ideal candidate should have a strong quantitative background, data-driven insights, and the ability to combine data with conceptual thinking. The role requires influencing and coordinating with multiple stakeholder groups and having excellent communication skills. The candidate should have a proven ability to operate in a fast-paced environment and drive structured problem-solving while remaining agile to new opportunities.
Manager, Digital Analytics
Company: Grubhub
Location: New York City, NY
Posted Aug 08, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Tealium, Google Tag Manager, Segment, etc. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Google Analytics, Adobe Analytics, etc) or Tag Managers (i.e. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. NYC Salary Range: $114,500 - $157,500 The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications. Establish and maintain process with Product, Engineering, and Data Science teams to identify new areas of data collection and existing asset enhancements, and drive data roadmaps in support of short and long term business objectivesGuide product managers, marketers, and analysts through KPI discovery exercises, to ensure impactful metrics and tangible definitions map back to business goals.Design and implement web & mobile analytics tracking requirements, to enable performance measurement of apps, in-product features, experiments, and/or marketing traffic channelsBe a key curator of our data. The Total Rewards package will be determined at the time a contingent offer is made.And Of Course, Perks!Flexible PTO. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package.
Payroll Team Lead
Company: Grubhub
Location: Chicago, IL
Posted Aug 08, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Compensation. Social Impact. payroll audit, demographic reports, etc.) Free Meals . change management, employee issues, training, etc. ) You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific). Flexible PTO . Grubhub is an equal opportunity employer. Health and Wellness.
Senior Associate, Community Affairs and Social Impact
Company: Grubhub
Location: New York City, NY
Posted Aug 01, 2023
The opportunity involves connecting diners with a network of over 300,000 restaurants, offering innovative technology, user-friendly platforms, and streamlined delivery capabilities. The role of Senior Associate, Community Affairs and Social Impact involves impacting philanthropic and charitable giving strategies, building partnerships, managing grassroots advocacy programs, and coordinating with various teams. The ideal candidate should have a bachelor's degree, experience in government, corporate philanthropy, or social impact programs, strong organizational skills, and the ability to work independently. The role requires direct policy experience, experience working with policymakers, and a proven track record of leading initiatives.
Lead Specialist, Content
Company: Grubhub
Location: Chicago, IL
Posted Jul 27, 2023
Grubhub is a company that values innovation, teamwork, and fun. They are looking for data-driven individuals to join their team and work together to achieve goals. The company offers a range of benefits, including PTO, health and wellness programs, and a generous compensation package.
Fraud Analyst
Company: Grubhub
Location: Chicago, IL
Posted Aug 06, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!The Fraud Team at Grubhub manages the delicate balance between fraud risk management against customer experience and sales, through the use of advanced systems, data and processes; while engaging closely with various business partners across and outside the organization.We are looking for an intellectual, curious, analytical individual as a Analyst II, Fraud Strategy, who will help drive and manage multiple opportunities to build better fraud prevention and detection controls across various products.To succeed in this role, you must be eager to learn independently and through ambiguity, understand general technology and data analytics, able to manage projects, able to communicate effectively and have a results/metrics-driven mindset.The Impact You Will Make:Assess the fraud risks and controls, to help identify gaps to help prioritization of projectsFind and address the latest and largest fraud trends, through investigation, hypothesis, analysis and testingWork cross-functionally on fraud related projects, while partnering with Finance, Technology, Product, Procurement, Marketing, Logistics, Care, Restaurant, Legal, PR, Security and other teamsUse data and statistical techniques to identify fraud patterns, and solutions for thoseWhat You Bring To The Table:Bachelor's degree (OR related work experience) in a quantitative discipline3-5 years of experience in a fraud, risk, payments, analytics or statistical roleProject management skills related to cost-benefit-effort assessment, prioritization, documentation, follow-through and executive presentationAnalytical skills with an ability to investigate, summarize, and communicate important learnings from dataBasic understanding of fraud vectors, strategies, tools and infrastructure in a high transaction volume digital environmentExperience working cross functionally, engaging with other groups like engineers, product managers, data analysts, operations analystsTechnical skills : SQL, statistical tools, data visualization tools, Google/Microsoft office suiteGot These? Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Even Better:Python or other programming skillsAccertify (Interceptas) rule building experience is a plusAnd Of Course, Perks!Flexible PTO. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Principal Engineer
Company: Grubhub
Location: Chicago, IL
Posted Aug 08, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. We believe in giving back through programs like the Grubhub Community Relief Fund, and provide our employees opportunities to support causes that are important to them.Grubhub is an equal opportunity employer. You do not build solutions in vacuum but in close collaboration with business stakeholders, engineers and product and only after understanding the context.The Impact You Will MakeYou'll work with Grubhub's Fulfillment Decision Engineering group working on Dispatch, Delivery Estimation, Capacity Management, Routing and other systems improving the decision making at the core of the Fulfillment organization You'll help shape the future architecture of the system and provide input into how Grubhub's continued expansion into all aspects of our business including corporate, enterprise, campus, and in-store impact Fulfillment's architecture and teamsYou'll work closely with Operations Research and Data Science to influence how optimization and machine learning improve our decisionsYou'll help add functionality to a complex system working within timing constraints while dealing with scaleYou'll evaluate tools, technologies, frameworks, and vendors for the platform along with other senior team membersYou'll help to create the backlog of tech debt and features, suggesting areas for improvement and enhancementYou'll actively work with other teams across Grubhub collaborating on how Fulfillment integrates with their systemsYou'll mentor other engineers and work with them to grow the skillsets of our teams and make them more effectiveYou'll work with our Product and Operations teams to work through our business needs and technical solutions that can address those needsWhat You Bring to the TableBachelor's Degree in a science, programming or engineering related field, Master's Degree preferred10+ years experience building highly-scalable applicationsExperience building algorithmic solutions for real world optimization problems (Supply Chain, Logistics, Finance, etc..)Experience mentoring Staff Engineers or having direct management experienceExperience coordinating solutions across multiple teamsExperience with Java or other object-oriented languagesExperience architecting, designing, and developing testable, fault tolerant, and performant softwareAWS experience, or similar cloud based offeringsAutomated testing experience applicable for services (junit/testing, mockito + jmeter/ gatling.io)Strong fundamentals (data structures, algorithms)Building observability as part of the applicationInterest in working for a fast paced, product oriented tech companyDistributed database experience with Cassandra or similar NoSQL database experience preferredDocker, or similar containerized solutionsCI / CD tools experience like Gradle, Jenkins, or similar technologiesAbility to work and communicate within and across teams and to communicate technical solutions to non-technical people.Got any of these? The Total Rewards package will be determined at the time a contingent offer is made.And Of Course, Perks!Flexible PTO. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. Even BetterExperience dealing with production runtime constraints and tradeoffsExperience working with Operations Research and Data Science teamsExperience working with large graph data structuresExperience working with geospatial data structures and algorithmsNew York Salary Range: $258,500 - $336,000The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and, education/certifications.