Jobs at Gusto
Gusto is a cloud‑based payroll, benefits, and HR platform that serves over 100,000 small businesses worldwide. Since its 2011 launch, the company has positioned itself as a fintech pioneer, offering a user‑friendly interface combined with robust compliance tools that streamline HR operations for startups and mid‑size firms.
Gusto hires across engineering, product, data science, sales, marketing, customer success, finance, and legal. Technical candidates can expect a stack that includes Go, Ruby on Rails, React, and GraphQL, while product teams focus on rapid iteration in an agile environment. Non‑tech roles find flexible remote policies, high equity potential, and a culture that emphasizes transparency and continuous learning.
Job Transparency’s listings give applicants a clear view of each role’s salary range, benefit perks, and real‑time employee sentiment. By comparing Gusto’s compensation benchmarks against industry averages, candidates can negotiate confidently and filter opportunities that match their career goals and location preferences.
Sr. Software Engineer - Symmetry
Company: Gusto
Location: New York City, NY
Posted Aug 26, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. ).SQL and fundamentals of relational database design (MariaDB, PostgreSQL, etc. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Most of our work uses the latest front-end/backend technologies within the cloud. Our tech stack is based on using the best tool for the job.Experience & requirements Prior experience:Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.15+ years of progressive technical experience as a software engineer/architect building distributed applications or solutions.Experience consuming and/or designing RESTful services.Experience in architectural and implementation-level design.Demonstrated experience in solving complex product development problems.Passionate about creating memorable experiences for customers.Appreciation for a collaborative, test-driven environment.Strong foundation and previous architect experience in data structures, software designs, micro services, containers, and serverless architecture.Practical experience writing reasonably complex software in an object oriented, strictly typed, compiled programming language (e.g., Java, C+, .Net, etc. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process. We run all our solutions in the cloud using the latest technologies that AWS has to offer! Our infrastructure processes are mature, automated, and monitored! This is an amazing opportunity to work in a great environment that most engineers strive to be a part of!What we are looking for:Our engineering team is looking for a senior software engineer and architect to help expand our products and services to the entire payroll industry. You will work with an agile development team and be responsible for designing and architecting applications, tools, and end-to-end solutions using languages such as Java, C, C, Lua and front-end frameworks such as React/Angular. This is a high-impact role that will help shape the success of Symmetry’s tools and platforms in the cloud.What you’ll be doingOwn what you build as you architect, test, and refine Symmetry’s product suite.Use data and rapid experimentation to gain insights and improve our products and tools.Tackle a wide variety of technical problems throughout the stack and contribute daily to all parts of our product code base.Collaborate with our product management and design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily.Build a product that our customers genuinely love. ).Experience with Agile development, continuous integration, and DevOps culture.Required skills & mindsets:Strong analytical and problem-solving skillsAbility to work independently and within a fast-paced team environmentStrong work ethic supported by solid time-management skillsProfessional and team oriented with strong communication skillsAbility to communicate at all levels within the companyAbility to respect and handle diversity amongst staff and office environmentsFast and enthusiastic learner with a desire to increase knowledge and understanding of the payroll industry and Symmetry Software products and servicesAbility to get into the nitty gritty of how a product works and clearly communicate its valueOur cash compensation amount for this role is targeted at $193,000/yr to $221,000/yr in Scottsdale & most remote locations, and $250,000/yr - $280,000/yr for San Francisco & New York.
Principal Software Engineer, Communications
Company: Gusto
Location: San Francisco, CA
Posted Aug 25, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. As a Principal Engineer you’ll be helping to lead, shape, and execute on our strategy to support scalable communications to our customers across all of Gusto’s communication channels. We work to standardize and integrate how our product teams communicate with our customers, helping internal teams build faster and customers understand the most important notifications they need to be aware of.Here’s what you’ll do day-to-day:Lead and help design the overall strategy for product communications at GustoOwn what you build end to end as you architect, implement, review, test, and iterate Gusto’s Comms Platform.Design highly scalable systems that drive the business growth for the next decade.Tackle a wide variety of technical problems throughout the stack and contribute daily to all parts of our product code base.Partner with product, design, data, growth, marketing, and operations to push the boundaries of what our Comms Platform can support.Work alongside peer engineers to create impact and outcomes for our customersHere’s what we're looking for:15+ years of relevant hands-on programming experienceTechnical leader, leading 6-10 engineers on 6+ months long projectsExperience with building comms platforms for email, text, in-app. Experience with integrating different comms channels while designing a holistic approach to how teams and customers communicate.Learn more about the team:Our Engineering Culture and ValuesHow We Built a Service-Driven TeamOur Diversity Goals and EffortsOur cash compensation amount for this role is targeted at $250,000-$290,000 in the San Francisco Bay area. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto.
Customer Care Advocate (Benefits and Payroll)
Company: Gusto
Location: Greater Denver Area
Posted Aug 26, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto has physical offices in Denver, San Francisco, and New York, serving over 300,000 businesses nationwide. They are seeking support experts for their Customer Care team, offering a world-class customer experience and world-class compensation packages.
Senior Marketing Analyst
Company: Gusto
Location: New York City, NY
Posted Aug 25, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto has offices in Denver, San Francisco, and New York, serving over 300,000 businesses nationwide. The company values diversity and aims to create a world where work empowers a better life. They offer competitive cash compensation for the role of Sr Marketing Analyst, with a target amount ranging from $165,000 to $189,000 in San Francisco and New York, and $137,000 to $156,000 in Denver and remote locations.
Marketing Manager
Company: Gusto
Location: New York City, NY
Posted Aug 29, 2023
Gusto, a modern online people platform for small businesses, is seeking a seasoned marketing professional with 6+ years of experience in B2B programs. The role involves designing and executing strategic campaigns, analyzing performance, and collaborating with cross-functional teams. The ideal candidate should have a deep understanding of marketing funnel tactics, strong communication skills, and the ability to work in a fast-paced environment. Gusto offers competitive compensation and is committed to diversity and inclusion.
Salesforce Development Manager/Go To Market Applications
Company: Gusto
Location: New York City, NY
Posted Aug 25, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto has offices in Denver, San Francisco, and New York, serving over 300,000 businesses nationwide. They are committed to building a collaborative and inclusive workplace.
Senior Product Data Analyst
Company: Gusto
Location: New York City, NY
Posted Aug 25, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto has offices in Denver, San Francisco, and New York, serving over 300,000 businesses nationwide. They are committed to building a collaborative and inclusive workplace and offer data-driven insights and performance tracking for their products and services.
Principal Product Manager, Payroll
Company: Gusto
Location: New York City, NY
Posted Aug 24, 2023
Gusto is a modern, online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401(k)s, expert HR, and team management tools. Gusto has physical offices in Denver, San Francisco, and New York, serving over 300,000 businesses nationwide. They are looking for a customer and data-driven Principal Product Manager to join their Payroll team and re-imagine and build the Payroll of the future.
Customer Care Advocate
Company: Gusto
Location: Greater Denver Area
Posted Aug 26, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.Our cash compensation for this role is $20.20/hr in Denver & most remote locations. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution. As a Customer Care Advocate supporting payroll at Gusto, you will guide our customers to payroll solutions, answering queries via phone and email each day. Here’s what you’ll do day-to-day:You will provide exceptional customer service by interacting with small business owners to resolve inquiries via email, chat, and live phone shifts, the latter lasting up to 8 hours during periods of high inbound call volume. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience.You will be able to perform your duties in a fast-paced environment, being able to adapt to change quickly in order to quickly resolve customer issues.You will be required to expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.You will work in close collaboration with other advocates as well as collaborate across the company in order to influence product development.You will be flexible in order to accommodate annual volume spikes ranging from December through March where we require additional weekend overtime and blackout periods for paid time off in order to provide the best service possible to our customers. You will be able to deliver exemplary customer service using a “search first” mentality. Here’s what we're looking for:You have the ability to work effectively and full-time in PST/MST time zones.6 months - 2 years of work experience in a customer-facing role Preferred: 1 - 2 years experience in a contact center environment, and/or processing payroll A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image.Self Starter: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction for a minimum of 24 months.Handles stress well: Conflict resolution skills and a personality that thrives in a dynamic environment.Reliable: Reference checks should reveal no attendance/tardiness patterns. Ethical: The demands of this position are not an excuse to abandon our values, but rather, an opportunity to reveal them to our customers.Great written and verbal communicator: Loves writing and talking about technical concepts to a wide range of audiences and understands the importance of listening to the customer before delivering service.At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals.
Software Engineer, Türkiye
Company: Gusto
Location: Remote
Posted Aug 25, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. If you’re interested in building elegant software with far-reaching effects in our modern economy and working remotely, join us!Here’s what you’ll do day-to-day:Build products that mitigate financial risk, prevent fraud and globalize faster payments transactions in a safe and secure way.Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.Design highly scalable systems that drive the business growth to safely move billions of dollars.Build the platform to enable fraud signal collection and anomaly detection for fraudulent activities on Gusto.Drive the processor agnostic 3rd party API integration to provide new payment features and enrich payments methods, including but not limited to ACH, credit card, vendor payments, real time payments with redundancy backup.Partner with product, data, finance, compliance and operations to audit financial reconciliation and debt recovery to provide the complete financial bookkeeping.Participate in daily “team times” during which we plan, pair program, and laugh together.Here’s what we're looking for:At least 3 years of professional Software Engineering experience in dynamic languages such as Ruby on Rails, Java, Python, and PHP as well as SaaS integrated technologies like Sidekiq, PostgreSQL, CI/CD and AWS etc on the cloud.Independent, dedicated, and able to deliver production ready code with high autonomy and minimal guidance.A desire to learn and grow on the job.Building with quality and rigor in mind, and a constant focus on the impact our code has on our customers’ financial well-being.Must be physically located and eligible to work in TurkiyeStrong English written and verbal communication skills.Comfort navigating a domain that is frequently ambiguous, and asking for help and clarification when needed.Willingness to timeshift for some overlap with US-based teammates.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. At the end of the day, you’ll close your laptop knowing your work is making a difference for millions of employees, and hundreds of thousands of business owners. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto.
Demand Generation Marketing Manager - Symmetry
Company: Gusto
Location: Remote
Posted Aug 24, 2023
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. You will work from our Scottsdale office at least two days each week).What you’ll do day-to-day:Develop, plan, own and execute end-to-end integrated demand generation marketing campaigns across multiple channels, including website, email, social media, webinars, events, content marketing, paid advertising and othersCollaborate and seek alignment on shared programs between Sales, Product, Tax Research and Client Success/Software Support teamsBuild and analyze data reports tracking MQL, SQL, CPL, MRR, ARR, CAC, LTV performance. Set up experiments to validate hypothesis by A/B testing to improve gaps in the funnel conversionImprove our lead to customer conversion rate by refining messaging, inbound and outbound programs, and creativeCommunicate and report on KPIs, campaign performance and use data-driven insights to identify opportunities for campaign optimization, and improvement of website traffic, lead quality, lead velocity, and pipeline generationWork closely with the SDR for both granular tracking, reporting, and efficient lead management in the handoff from marketing to salesEvaluate use of tools and channels, and plan to execute to increase efficiency and performanceCraft and execute a content marketing strategy that supports demand generation goals, including the creation of gated content, blog posts, case studies, thought leadership, whitepapers, ebooks, and other lead gen collateralBuild and manage relationships with third-party vendors and/or agency partners, such as performance media agency, industry associations & partnerships, industry influencers, thought leaders, and content syndication providers, to drive additional lead generation opportunitiesWork closely with the sales team to understand their needs and develop sales outreach and nurture campaigns that achieve shared goals and objectivesDevelop and maintain a deep understanding of the competitive landscape, industry trends, and customer needs to inform marketing strategy and messagingManage allocated marketing budget and identify resources to maximize lead gen performanceWhat we're looking for:Minimum 5 years to 10 years of experience developing, owning and executing successful demand gen marketing campaigns in either B2B SaaS, API lead companies, FinTech, HRTech or late stage startups.Experience with tools such as HubSpot, NetSuite, Salesforce, Google Suite, Optimizely, Tableau, Marketo, Outreach, SEOMoz and Slack.An OBSESSION with proving ROI, and an expert in data & analytics Hands-on experience working across different digital marketing disciplines, including email marketing, video, trade show marketing, partnership marketing, CRO, SEO, SEM, online advertising, lead generation, and more.Excellent project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and on budget.Proven to be a succinct writer and clear communicator. Builder mindset who can work individually or enjoys collaboration with others.Be proactive in seeking out creative opportunities and communicate often with transparency. Strong attention to detail. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. You can dive into the weeds with your team and pick up on the seemingly small, yet important, details.Display grit. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.Our customers come from all walks of life and so do we. We move very quickly, and will expect you to set a similar pace. Our cash compensation range for this role is $107,000/yr to $133,000/yr in Scottsdale & most remote locations, and $139,000/yr to $171,000/yr in San Francisco & New York. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer.
Contract Technical Recruiter
Company: Gusto
Location: Greater Denver Area
Posted Aug 29, 2023
Gusto, a modern online people platform for small businesses, is seeking a Technical Recruiter for its Product and Design Organization. The role involves managing full-cycle recruitment, partnering with hiring teams, and building processes for scalability. The ideal candidate has 4+ years of recruiting experience, preferably in high-growth tech environments, and expertise in sourcing and closing leadership profiles. The position is hybrid, requiring 2 days per week in San Francisco or Denver offices. Gusto values diversity and equal opportunity, offering a competitive hourly rate between $70-80/hr.