Jobs at H-E-B
1,280,713 open positions
Senior Support Engineer - Confluence
Company: e-Core
Location: Brazil
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> <strong> Join us as a Senior Support Engineer <strong> <p> <p> Our clients can count on our top talents So when these customers who are big players in different industries need solutions to problems our support team is responsible for providing the technical solution aiming for the greatest customer satisfaction As Senior Support Engineer you will lead and work with other Technical Support Engineers on cases that will help cultivate the team values and technical expertise <p> <p> <strong> This position suits you if you have <strong> <p> <p> As a Senior Support Engineer we expect you to have <p> <p> Advanced English level speaking listening and writing <p> <p> Strong experience in support and troubleshooting web applications systems andor softwares in general <p> <p> Solid troubleshooting skills amp rootcauseanalysis <p> <p> Strong experience in handling critical tickets complex issues and customer facing <p> <p> Experience with JVM and troubleshooting java applications in general eg Thread Dumps Heap Dumps Garbage Collection ThreadHeap Analysis Java Memory <p> <p> Experience with database and queries management <p> <p> Experience with Network technologies eg proxies amp reverse proxies load balancers LDAP Active Directory SSL APIs <p> <p> Handson experience in some programming language and Linux Operating System <p> <p> <p> <p> <p> <p> <strong> Would be great if you have <strong> <p> <p> Knowledge in Browser Dev tools <p> <p> Knowledge in LDAP eg LDAP Filters base DN <p> <p> Knowledge about email eg knowledge about DNS and SMTP protocol <p> <p> Experience with Docker Cloud AWS preferably and Kubernetes <p> <p> Experience with Java source code debugging <p> <p> <p> <p> <strong> What you will do in this role <strong> <p> <p> Interact with customers to solve their problems digging into complex issues <p> <p> Perform triage root cause analysis debugging and troubleshooting across Atlassian products <p> <p> Receive onboarding training to make you a specialist in our products system technologies and network technologies <p> <p> Participate in the growth of support capabilities capacity and quality for our customers <p> <p> Lead and participate in customerfacing calls helping to communicate progress updates action plans and resolution details <p> <p> Always improve yourself and our customers experiences <p> <p> Work to deescalate difficult situations with customers <p> <p> Work on global continuous improvement projects <p> <p> <p> <p> <p> <p> <strong> Where you will be based on <strong> <p> <p> BR Remote <p> <p> <p> <p> <strong> What youll get <strong> <p> <p> <strong> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality <strong> <p> <p> Health dental and life insurance <p> <p> Meal andor Food allowance <p> <p> Multi Benefits Card <p> <p> 15 days of vacation every 6 months 30 days of PTO per year <p> <p> Private Pension Plan <p> <p> ShortTerm Incentive Plan PLR <p> <p> Parking allowance in SP and POA offices <p> <p> Possibility to choose between a variety of work models <p> <p> Financial support for studies and daycare center <p> <p> Flexible work hours <p> <p> Customized setup eg monitor earphonesheadsets keyboard <p> <p> Periodic Wellbeing Sessions Meditation Mindfulness Breathing Techniques etc <p> <p> Home Office Setup Allowance according to your work model <p> <p> Monthly Remote Work Allowance according to your work model <p> <p> Gympass partnership <p> <p> LIREMOTE LIHD1 <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Senior Data Engineer
Company: Health-E Commerce
Location: Remote
Posted Apr 20, 2024
The job posting is seeking an experienced Senior Data Engineer to join their growing IT team. The role involves designing, developing, and maintaining scalable data pipelines and infrastructure. The job requires strong proficiency in Azure Synapse Analytics, Azure DevOps, and Apache Spark pools, as well as expertise in Python scripting and other programming languages.
Principal Hardware Engineer, Systems Engineering
Company: E-SPACE
Location: Remote
Posted Apr 25, 2024
E-Space is a company dedicated to making connectivity from space universally accessible, secure, and actionable. They are revolutionizing traditional satellite and terrestrial IoT systems with a highly-advanced low Earth orbit (LEO) space system. The Principal Hardware Engineer role is crucial in defining, systems engineering, and designing the next generation satellite communications payload architecture. The ideal candidate should have extensive experience in leading the design and development of complex communications systems, with a strong background in electronics hardware design, including analysis, simulation, schematic capture, PCB layout, and testing. The role involves payload computer product definition and design, prototyping and testing, integration and collaboration, product roadmap and research, and documentation and communication.
Primary Graphic Designer
Company: B
Location: EMEA
Posted Apr 25, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p>BNB Chain is making mass blockchain adoption a reality as a communityfirst and opensource ecosystem built on the principles of permissionlessness and decentralization By contributing to the development of the infrastructure and supporting the community BNB Chain is on the mission to help onboard a billion new users to Web3<p> <p><br>If you want to contribute to building the Web3 ecosystem while working in a collaborative and dedicated team that is enabling some of the most exciting innovations of our era join us as we pave the way for blockchain to change the world for the better<p> <p><br><br><p> <div class=h3>Job Description<div> <p>BNB Chain is looking for a talented Primary Graphic Designer to create awesome social and marketing visuals for the BNB Chain ecosystem Join our globally distributed graphics team in bringing the BNB Chain brand to Web3 both digitally and in print<p> <p>Youll be working with a totally international team with diverse backgrounds but one shared vision<p> <p>This position is remote with location flexible but specifically within EU or MENA time zones<p> <ul style=> <li style=>Lead the design team ensuring that all design efforts align with the companys branding strategy and identity<li> <li style=>Design and implement innovative brand advertising and marketing campaigns<li> <li style=>Collaborate with other departments to ensure consistency of design and branding strategy across various media and platforms<li> <li style=>Responsible for designing and creating a variety of marketing and sales materials for the company both online and offline <li> <li style=> Enjoys the interaction with partners in all functions and being a bridge between them with drivehigh motivation and discipline<li> <li style=> A curious mind who doesnt shy away from disagreements but feels empowered to challenge each and every one on the team and in support functions<li> <li style=> Ability and desire to collaborate horizontally and vertically guiding team members and partners and seeking group discussions with peers<li> <li style=> The resourceful person who has one foot in idealism and one foot in reality understanding that designs need to meet targets Passionate about designing for business results<li> <li style=> Stays uptodate with design trends and technologies to create innovative and effective designs <li> <ul> <p><br><br><p> <div class=h3>Qualifications<div> <ul style=> <li style=>Bachelors degree in Graphic Design Visual Communication or a similar field <li> <li style=>58 years of experience in design for brand and digital marketing a plus if in a tech or fintech company or advertising agency <li> <li style=> Excellent skills in graphic design typography color theory Illustration and composition <li> <li style=> Strong portfolio demonstrating creativity innovation and attention to detail <li> <li style=> Proficient in design software such as Adobe Creative Suite and Figma <li> <li style=> Strategic and thoughtful in the approach to design and branding <li> <li style=> Strong collaboration and communication skills to work effectively with crossfunctional teams <li> <li style=>Strong perception of the normality and uniformity of the brand<li> <li style=> Ability to prioritize tasks work independently and meet tight deadlines <li> <li style=> Experience in video and animation design is a plus <li> <ul> <p><br><br><p> <div class=h3>Additional Information<div> <div> <div> <p><strong>What can you expect from a career at BNB Chain<strong><p> <ul style=> <li style=>Become part of the worlds leading blockchain ecosystem that continues to grow and offers excellent career development opportunities<li> <li style=>Work alongside diverse worldclass talent in an environment where learning and growth opportunities are endless<li> <li style=>Tackle fastpaced challenging and unique projects<li> <li style=>Work in a truly global organization with international teams and a flat organizational structure<li> <li style=>Enjoy competitive salary and benefits<li> <li style=>Balance life and work with flexible working hours and casual work attire<li> <ul> <p>BNB Chain is committed to being an equal opportunity employer We believe that having a diverse workforce is fundamental to our success<br> <p> <p><em>By submitting a job application you confirm that you have read and agree to our <a href=httpswwwbinancecomencandidateprivacynotice rel=nofollow>Candidate Privacy Notice<a><em><p> <img src=httpsremotivecomjobtrack1908270blankgifsource=publicapi alt=>
H&M Sales Associate
Company: H&M Group
Location: Orange County
Posted Apr 25, 2024
At H&M, a Retail Sales Associate is responsible for delivering exceptional customer service, maintaining a tidy sales floor, processing transactions, and promoting the H&M Loyalty program. The role involves multi-tasking, teamwork, and adherence to safety and security protocols. The position offers a dynamic work environment, growth opportunities, a staff discount, and a commitment to diversity and inclusion.
Marketing Manager
Company: H&R Block
Location: Kansas City, MO
Posted Apr 20, 2024
<p><strong><b>What youll do<b><strong> <p> <p><b>JOB SUMMARY <b> <p> <p>The Marketing Manager of Search Engine Optimization SEO for Financial Services and operations lead will play a key role in both leading strategy for the Financial Services products held accountable for channel level KPIs and acquisition goals as well as a critical role on the Search team leading all SEO operations including reporting technical support and select agency relationships <p> <p><b>JOB DUTIES<b> <p> <ol><li>SEO lead for Financial Services playing point with the line of business lead<li> <li>Responsible for developing strategy implementing recommendations and reading out on results for SEO in partnership with an external agency<li> <li>Accountable for hitting Financial Services organic search KPIs and goals<li> <li>Regularly report on Organic Search performance across all lines of business including observations insights and recommendations for enhancements to approve overall effectiveness<li> <li>Collaborate with internal stakeholders on audience segmentation and tracking strategies across all lines of business<li> <li>Own technical and executional support on Ratings amp Reviews across all lines of business including owning the vendor relationship with Bazaarvoice and technical implementation with com <li> <li>Own RIO agency relationship for Local Listings across all lines of business and main point of contact for operations and troubleshooting<li> <li>Overall internal SEO operations lead across all lines of business<li> <li>Own and lead strategy for Software products in retail paid search in partnership with the line of business and directly with retail partners no agency support<li> <ol><p><b>JOB REQUIREMENTS<b> <p><ul><li>Bachelors degree in Marketing Business or other related field or an equivalent combination of education and experience<li> <li>Deep knowledge of SEO with at least 4+ years of experience managing SEO<li> <li>Broadbased knowledge of AdTechMarTech platforms with experience SEO measurement and reporting<li> <li>Ability to manage multiple projects simultaneously while adhering to established timeframes<li> <li>Ability to balance short and longterm priorities<li> <li>Experience managing agency and vendors<li> <li>Outstanding communication skills across all levels of the organization<li> <li>Demonstrated analytical skills use of data to drive decisionmaking and crafting data into a meaningful channellevel story<li> <li>Budget management experience <li> <li>Proficiency in MS Word Excel and PowerPoint<li> <ul><p><strong><b>About HampR Block<b><strong> <p> <p>HampR Blocks purpose is simple To provide help and inspire confidence in our clients and communities everywhere Weve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955 Since then weve grown to have approximately 12000 offices throughout the United States and around the world <p> <p>We are a people company first and a tax company second People who join HampR Block say it feels like being part of something bigger A place with an amazing and storied history but with a strong and urgent focus on the future Maybe its how determined forward thinking and innovative we are or how accessible our leadership is We believe its all those things and much more <p> <p>HampR Block is committed to diversity and inclusion and is proud to be an equal opportunity employer We consider qualified applicants regardless of race color religion creed gender national origin age disability veteran status marital status sex gender expression or identity sexual orientation citizenship or any other legally protected class All qualified applicants are welcomed and encouraged to apply <p> <p><strong><b>What youll bring to the team<b><strong> <p> <ul><li>Experience with Fintech and Financial Services Marketing strategies<li> <li>57 years consumer marketing experience with 4+ years of directly managing the SEO channel<li> <ul>
MARKETING REPRESENTATIVE
Company: H!ero
Location: Greater Denver Area
Posted Apr 25, 2024
The company is seeking dynamic, energetic, and ambitious individuals with excellent people skills for the Marketing Representative role. Candidates with backgrounds in retail, customer service, sales, hospitality, food service, or bartending are encouraged to apply. The position is ideal for professionals with marketing and sales exposure seeking long-term career prospects. The company offers comprehensive team-based learning and training sessions, and promotes from within. Responsibilities include promoting and marketing client products, providing excellent customer service, and identifying appropriate product solutions based on customer needs.
Department Manager
Company: H&M Group
Location: Other US Location
Posted Apr 24, 2024
H&M is currently hiring for an Assistant Manager position, also known as Department Manager. The role involves supporting sales and profit goals, managing a team, and ensuring H&M standards are met. The position requires 1-2 years of relevant experience, strong customer service skills, and the ability to work in a fast-paced environment. Benefits include a 25% staff discount, medical coverage, and opportunities for growth and development.
H&M Sales Associate
Company: H&M Group
Location: Madison, WI
Posted Apr 28, 2024
<p><b>Job Description<b> <p><p><strong>About the Role <strong><p> <p>At HampM as a Retail Sales Associate you will be advising our customers and keeping them in style A Retail Sales Associate or Sales Advisor as referred to internally is responsible for delivering the Best Customer Experience that contributes to the stores sales and profit As a Retail Sales Associate you will always put customers first offer assistance and share your Product and Fashion knowledge You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care By sharing knowledge and skills with colleagues you will actively contribute to creating a Best Team to meet our customers expectations This role will work in accordance with HampM standards policies procedures and legal requirements<p> <p>This position reports to our Department Managers and has a dotted line to the Department Supervisor<p> <p><strong>Your Day to Day<strong><p> <ul><li>Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience<li> <li>Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding hanging displaying and merchandising garments per HampM guidelines to maximize selling opportunities<li> <li>Unload delivery truck receive open and unpack merchandise and label merchandise with security tags within efficiency timeline goals<li> <li>Actively process stock and replenish garments on sales floor and stock room<li> <li>Ring on the register report and handle all required transactions issue receipts and fold and place merchandise in appropriate bag following the register best practices routine<li> <li>Eager to educate and promote our HampM Loyalty program to our customers<li> <li>Share your knowledge and skills with your colleagues offering help where needed to build a positive working environment<li> <li>Work in accordance with HampM standards and local legislation with health amp safety and security routines to guarantee you your colleagues and customer safety at all times<li> <li>Follow all procedures and routines regarding safety security and administrative processes in all areas of the store<li> <ul><p><b>Qualifications<b> <p><p><strong>Who You Are<strong><p> <ul><li>Passionate for customer service and helping people find their style<li> <li>A multitasker who enjoys working in a fastpaced environment<li> <li>Inclusive positive creative and willing to learn on the job<li> <li>A team player with a flexible approach<li> <li>You have the ability to lift in excess of 20 pounds<li> <li>Ability to stand for long periods of time bend stretch engage in repetitive motions push pull and carry items mannequins clothing totes torsos etc for a short distance<li> <li>Ability to climb a ladder and use a step stool<li> <li>Must be able to work a flexible work schedule including nights and weekends<li> <ul><p><strong>Why Youll Love Working for HampM<strong><p> <ul><li>Dynamic teamdriven work environment with a group of unique diverse and kind individuals<li> <ul><ul><li>Endless growth amp development opportunities<li> <li>Dress your personality We encourage you to dress your personality all day every day <li> <li>Did we mention our discount at HampM ampOther Stories and COS<li> <ul><p><b>Additional Information<b> <p><p><strong>Job Status <strong>Hourly NonExempt<p> <p><strong>EEOC Code<strong> SLS<p> <p><strong>Compensation <strong><em>Sales Associates Start at $<em>1450 per hour <p> <p>This job posting highlights the most critical responsibilities and requirements of the job Its not allinclusive There may be additional duties responsibilities assigned for this job at the companys discretion<p> <p>HampM in good faith believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting This range may be modified in the future<p> <p><strong>Benefits <strong><p> <p>We offer all our employees at HampM Group attractive benefits with extensive development opportunities around the globe All our employees receive a staff discount card usable on all our HampM Group brands in stores and online Brands covered by the discount are HampM Beauty and Move included COS Weekday Monki HampM HOME amp Other Stories ARKET Afound In addition to our staff discount all our employees are included in our HampM Incentive Program HIP You can read more about our HampM Incentive Program here<p> <p>In addition to our global benefits all our local markets offer different competitive perks and benefits Please note that they may differ between employment type and countries<p> <p><br ><p><p><strong>Inclusion amp Diversity<strong><p> <p>HampM is a part of HampM Group At HampM Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization Our teams should consist of a variety of people that share and combine their knowledge experience and ideas Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world Hence all diversity dimensions are considered in our recruitment process<p> <p>We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases<p> <p><strong>Company Description <strong><p> <p>HampM is a fashion brand that offers the latest styles and inspiration from fashion pieces and unique designer collaborations to affordable wardrobe essentials Our business idea is fashion amp quality at the best price in a sustainable way Learn more about HampM here<p>
Owned Media Planner
Company: H&M Group
Location: New York City, NY
Posted Apr 25, 2024
H&M is seeking an Owned Media Planner for a hybrid role based in New York, NY. The role involves planning and optimizing email, push, and SMS marketing campaigns, developing segmented campaigns and personalized content, collaborating with various teams, and conducting internal and competitive reviews. The ideal candidate should have a Bachelor's degree in Marketing, Communications, or Business, 5+ years of experience in marketing, media, or CRM roles, and a deep understanding of email, push, and store marketing. H&M values diversity, inclusivity, and offers comprehensive benefits including health insurance, wellness programs, and a large global talent community.
PROJECT MANAGER
Company: BB&E, Inc.
Location: Other US Location
Posted Apr 23, 2024
<p><strong>Project Manager Tyndall AFB FL<strong> <p> <p><strong>JOB SUMMARY<strong> <p> <p>BBampE is seeking a <strong>Project Manager <strong>supporting NATO Airfield Pavement amp Air Traffic Services under the IMPESS Contract onsite at Tyndall AFB FL <p> <p><strong>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES <strong> <p> <ul><li>Demonstrate experience with NATO organizational operations and standards <li> <li>Demonstrate experience in developing NATO convening Orders Position Papers Liaison Reports and Information Exchange briefings <li> <li>Demonstrate experience in developing and coordinating STANAGs Air Standards and Supplements to ICAO documents <li> <ul><p><strong>EDUCATION REQUIREMENTS <strong> <p> <ul><li>Bachelors degree or higher <li> <ul><p><strong>JOB QUALIFICATIONS AND SKILLS REQUIREMENTS <strong> <p> <ul><li>Must possess minimum of fifteen 15 years experience in development of engineering standards at least ten 10 years of experience must specifically involve development of NATO standards <li> <li>Ten 10 years experience in coordinating technical publications with DoD and other federal agencies <li> <li>Must have detailed understanding of ASTM test requirements as well as Federal Aviation Administration FAA and International Civil Aviation Organization ICAO airfield and pavement design guidance <li> <li>Must have experience coordinating meetings and developing presentations on technical issues for international audiences <li> <li> Experience in use of MS Office Suite including Excel Word and PowerPoint <li> <li>US Citizen and active DoD Secret Security Clearance <li> <ul><p><strong>PHYSICAL REQUIREMENTS<strong> <p> <ul><li>Sit for long periods of time <li> <li>See details of objects that are less than a few feet away<li> <li>Speak clearly so listeners can understand <li> <li>Understand the speech of another person <li> <li>See details of objects tat are more than a few feet away <li> <li>May also be required to stand walk and sit talk or hear both in person and by telephone use hands to finger handle or feel objects or controls reach with hands and arms<li> <li>Regularly required to stoop kneel bend crouch and lift over 25 lbs <li> <ul><p><strong>ABOUT THE COMPANY<strong> <p> <p>BBampE is a civil environmental and energy engineering and consulting company headquartered in Northville Michigan which services both the Federal and Industrial sectors throughout the United States BBampE team members specialize in civil and environmental engineers and professionals providing Environmental consulting Facilities Engineering and ProgramProject Management Services to Federal and private sectors BBampE is an equal opportunity employer EOE Please submit your resumequalifications and salary requirements All offers of employment at BBampE Inc are contingent upon a thorough background check conducted on all final candidates as deemed necessary and per State and Federal laws <p> <ul><li><strong>BBampE Offers a full and competitive benefits package including medical dental vision and 401k <strong><li> <li><strong>Equal Opportunity Employer including Veterans and Disabled <strong><li> <ul>
Senior Support Engineer - Jira Enterprise Team
Company: e-Core
Location: Brazil
Posted Apr 22, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> <strong> During your day as a Senior Support Engineer you will <strong> <p> <p> Interact with our largest and most sophisticated customers to solve their problems digging into complex issues <p> <p> Perform triage root cause analysis debugging and troubleshooting across onetomany Atlassian products <p> <p> Receive onboarding training to make you a specialist in one to many of our products system technologies and network technologies <p> <p> Participate on the growth of support capabilities capacity and quality for our customers <p> <p> Lead and participate in customer facing calls helping to communicate progress updates action plans and resolution details <p> <p> Be part of a team ensuring we have customers for life <p> <p> Set high standards for yourself and your team <p> <p> Always improve yourself and our customers experiences <p> <p> <p> <p> <strong> As a Senior Support Engineer we expect you to have <strong> <p> <p> Advanced English level speaking listening and writing <p> <p> 5+ years of experience in L2L3 support and troubleshooting web applications systems andor softwares in general <p> <p> Solid troubleshooting skills amp rootcauseanalysis <p> <p> Experience in handling critical tickets complex issues and customer facing <p> <p> Experience with Network technologies eg proxies amp reverse proxies load balancers LDAP Active Directory SSL <p> <p> Experience with web servers application servers or middleware technologies eg NGINX J2EE Tomcat Apache WebSphere JBoss WebLogic <p> <p> Experience with Linux Unix eg iptables egrep symlinks Event Viewer <p> <p> Experience with SQL databases <p> <p> <p> <p> <strong> It will be nice if you have <strong> <p> <p> Experience with JVM and troubleshooting java applications in general eg Thread Dumps Heap Dumps Garbage Collection ThreadHeap Analysis Java Memory <p> <p> Experience with Atlassian products <p> <p> <p> <p> <strong> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality <strong> <p> <p> <p> <p> <strong> As an eCorean you will have flexible benefits in the model of your choice <strong> <p> <p> <p> <p> Health dental and life insurance <p> <p> Health insurance for your pet national coverage <p> <p> Periodic wellness sessions <p> <p> Gympass <p> <p> Food andor meal allowance <p> <p> Multiple benefits card <p> <p> 15 days vacation every 6 months 30 days per year <p> <p> Possibility of working from abroad 90 days per year <p> <p> Shortterm incentive plan PLR <p> <p> Private pension plan <p> <p> Possibility of choosing between 5 working models <p> <p> Personalized Onboarding Kit including monitor headset keyboard amp other gifts <p> <p> Monthly allowance for remote work according to your work model <p> <p> Flexible working hours <p> <p> Parking assistance at the SP and POA offices <p> <p> Financial support for studies and childcare <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>