Jobs at Healthfirst
9,756 open positions
CCO Team Lead (Man/Can)
Company: Healthfirst, Inc
Location: New York City, NY
Posted Oct 28, 2023
The Team Lead, Contact Center Operations (CCO) is responsible for leading a team within the contact center environment to ensure exceptional customer experience. They coach, develop, and support frontline team members, oversee daily activities, and handle escalated issues. The CCO utilizes data to improve performance and maintain the Healthfirst culture. Duties include leading teams, meeting KPIs, identifying quality issues, complying with HIPAA, communicating departmental practices, coaching employees, building trust, and working flexible schedules. Minimum qualifications include leadership experience, managing employees, and proficiency in Microsoft Office Suite. Preferred qualifications include a degree, prior management experience, healthcare industry knowledge, and experience with contact center systems.
Account Specialist
Company: Healthfirst, Inc
Location: New York City, NY
Posted Oct 28, 2023
The Account Specialist at Healthfirst is tasked with identifying potential members without health insurance, determining suitable plans, and enrolling them into programs like Medicaid, Child Health Plus, Essential Plan, Qualified Health Plan, Medicare, or Complete Care. They collaborate with the Delivery Services Engagement team to address provider-related issues, promote Healthfirst, and increase market share. The role involves recertifying members, providing guidance on plan selection, and maintaining a Book of Business. The Account Specialist also conducts educational seminars, maintains relationships with community organizations, and assists in provider portal orientation. Minimum qualifications include a valid NY driver's license, life and health licenses, and relevant experience. Healthfirst is an equal opportunity employer offering competitive compensation and benefits.
Marketing Database Technical Manager
Company: Healthfirst, Inc
Location: New York City, NY
Posted Oct 28, 2023
Healthfirst is seeking a highly skilled Marketing Database Technical Manager to join their dynamic marketing automation team. The ideal candidate has a deep understanding of database management, marketing technologies, and a proven track record of leveraging data for strategic marketing initiatives.
Workday Finance Developer - Remote
Company: Healthfirst, Inc
Location: Remote
Posted Oct 28, 2023
The Workday Finance Developer is a key member of the Corporate Business Technology team, responsible for developing, configuring, and delivering support for the Finance group's systems. This role involves eliciting business requirements, creating design specifications, and developing configurations for the Workday platform. The developer will also support data migrations, integrations, and systems testing. The position requires 2+ years of experience implementing financial solutions and expertise in Workday concepts such as Business Processes, Calculated Fields, Advanced Reporting, and Security. The selected candidate will adhere to development standards and participate in analyzing and leading solution designs. Healthfirst offers a competitive compensation package, including medical, dental, vision coverage, and 401k contributions.
Program Manager - Risk Score Accuracy
Company: Healthfirst, Inc
Location: New York City, NY
Posted Oct 28, 2023
Healthfirst, a leading not-for-profit health insurer in New York, is seeking a Program Manager for Risk Score Accuracy. The role involves developing analytics, managing vendor relationships, and leading a team of analysts. The ideal candidate should have experience in risk adjustment methodologies, analytical work in healthcare, and proficiency in SQL and Excel. The position offers a competitive salary and benefits package. Healthfirst is an equal opportunity employer committed to diversity and inclusion.