Jobs at iHerb
403 open positions
Sr. UX Manager: Catalog (Remote)
Company: iHerb
Location: Remote
Posted Sep 01, 2023
The Senior Manager of User Experience at a global e-commerce company is seeking a passionate and skilled individual to lead their UX team and drive the design and optimization of their digital platforms. The role involves leading a team of UX designers and researchers, shaping the user experience strategy, and ensuring seamless interaction with customers. The ideal candidate should have a Bachelor's or Master's degree in Design, Human-Computer Interaction, Information Architecture, or a related field, along with proven experience in leading UX/UI design teams. They should have a strong portfolio showcasing successful mobile UX/UI projects and proficiency in design tools such as Figma. The role also requires excellent communication and presentation skills, as well as a strategic mindset to balance user needs, business goals, and technical constraints.
Global Forwarding Coordinator
Company: iHerb
Location: Orange County
Posted Aug 30, 2023
The Global Forwarding Coordinator will manage all freight forwarding and trucking activities, coordinate daily transportation services for domestics and international shipments, and operate in a rapidly expanding, high energy, and fast-paced environment. The position requires excellent verbal and written communication skills, proficiency in software skills, and the ability to work with little supervision. The coordinator must have a strong sense of responsibility, be able to apply knowledge of quality, and work as a team player in a fast-paced environment.
Manager, Learning & Development
Company: iHerb
Location: Orange County
Posted Sep 12, 2023
The Manager, Learning & Development at iHerb is responsible for designing and delivering integrated talent management programs, supporting leadership development, and championing employee engagement and culture initiatives. The role requires extensive experience in course content creation, adult learning techniques, and instructional design, as well as proficiency in learning management systems and Microsoft Office Suite. The ideal candidate should have a Bachelor's Degree in Human Resources or related field, and at least 8 years of complex Learning and Talent Management program development experience. The anticipated pay scale for this position ranges from $85,000 to $173,775 USD.
Director, Quality Control- House Brands
Company: iHerb
Location: Other US Location
Posted Aug 30, 2023
The Director of QC, House Brands is responsible for establishing, developing, implementing, executing, and managing quality control systems to ensure high-quality products under iHerb's House Brands. This role involves onboarding and guiding the implementation of a QMS program, supervising workers, developing and analyzing statistical data, providing technical expertise, coordinating objectives with production procedures, and maintaining quality control standards. The ideal candidate should have supervisory/management experience, knowledge of Kaizen and Lean Manufacturing techniques, experience with developing/documenting procedures, and excellent interpersonal and communication skills. The anticipated pay scale for this position is $162,000 - $221,169 USD.
Equipment Operator I
Company: iHerb
Location: Other US Location
Posted Sep 12, 2023
The Equipment Operator job at iHerb involves operating various warehouse equipment, understanding cGMPs, and promoting a safe work environment. Key responsibilities include loading/unloading trailers, scanning merchandise, building pallets, and maintaining accurate records. The role requires lifting heavy boxes, following instructions, and performing manual, computer, or RF functions. The ideal candidate should have at least one year of experience in a warehouse or manufacturing environment, a high school diploma, and forklift operation skills. The job offers a competitive pay scale, benefits, and opportunities for growth in a dynamic, fast-paced environment.
Director, Operations
Company: iHerb
Location: Other US Location
Posted Sep 07, 2023
The job description outlines a high-level operations management position at iHerb, reporting directly to the VP of Operations. The role involves maximizing growth and profitability for the Perris, CA distribution center, leading operations functions across multiple states and countries, and implementing profitable initiatives and processes. Key responsibilities include advising executive management, ensuring quality control, establishing performance reporting systems, and directing facility operations to meet financial goals. The ideal candidate should have excellent interpersonal skills, solid knowledge of e-commerce operations, and a strong grasp of business strategy. A Bachelor's Degree in Business Management or related field is preferred, along with at least ten years of B2C e-commerce senior operations management experience.
Interim QC position, C shift
Company: iHerb
Location: Other US Location
Posted Sep 13, 2023
For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required: Ability to provide guidance and direction Attention to detail Hand/Eye/Foot Coordination Independent Self Starter/Team Player Basic English, to communicate for job and safety issues Mathematical Skills, Basic Arithmetic, count, add and subtract Equipment Knowledge:Operations equipmentComputer (WMS) systemCooling temperature chartsScales, thermometersBasic use of spreadsheets, e-mail, etc. ExperienceGenerally requires a minimum of 1 year of related experience Education Requirements:High School Diploma or a combination of education and equivalent work experience. Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The noise in the work environment is usually moderate. Other factors are:Hectic, fast-paced with multi-level distractionsCompany uniforms, closed-toed shoes, casual work environmentWarehouse environment, may be required to wear safety equipmentAbility to work extended hours as requiredFrequent assignment change due to business needsStaffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb is regulated by the Federal Drug Admiration (FDA), the QC Inspector may be and must be able to provide documented evidence of the operations process during an FDA audit. Job Expectations:Follow all Quality Control and Safety ProceduresFamiliar with Warehouse Management System (WMS)Perform Receiving InspectionsPerform In-process InspectionsPerform Shipping InspectionsPerform Replenishment Inspections, if applicableEnsure that all care is provided with respect to customer, client and co-workers’ rightsEnsure a safe and clean work environmentMaintain confidentialityAdheres to cGMP training and guidelines Adhere to work schedules in completing and performing assigned tasks The duties and responsibilities described above may provide only a partial description of this position. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the 1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day.
Talent Acquisition Recruiter I (Hybrid)
Company: iHerb
Location: Orange County
Posted Aug 31, 2023
The role involves working cross-functionally across all business verticals in support of all Talent Acquisition (TA) initiatives, focusing on sourcing, interviewing, system management, candidate travel, scheduling, and other duties. The candidate will support all US Operations/Fulfillment locations, Corporate and Administrative positions, and IT/Technology. The candidate will also manage all candidate communications and information to ensure a positive candidate experience throughout the interview process to offer to candidate, partner with the Talent Acquisition team in arranging candidate travel and constructing itineraries for on-site visits, and create and execute communication cadences to keep Team Members updated and apprised of any and all changes and/or progress on open requisitions, requisition approvals or job scope changes.
Quality Control Associate 2A SUN-WED
Company: iHerb
Location: Other US Location
Posted Sep 13, 2023
For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.Knowledge, Skills and Abilities: Required: Ability to provide guidance and direction Attention to detail Hand/Eye/Foot Coordination Independent Self Starter/Team Player Basic English, to communicate for job and safety issues Mathematical Skills, Basic Arithmetic, count, add and subtract Equipment Knowledge:Operations equipmentComputer (WMS) systemCooling temperature chartsScales, thermometersBasic use of spreadsheets, e-mail, etc.ExperienceGenerally requires a minimum of 1 year of related experienceEducation Requirements:High School Diploma or a combination of education and equivalent work experience.Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. The Team members are frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 25 pounds. Proper lifting techniques are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment: The noise in the work environment is usually moderate. Other factors are:Hectic, fast-paced with multi-level distractionsCompany uniforms, closed-toed shoes, casual work environmentWarehouse environment, may be required to wear safety equipmentAbility to work extended hours as requiredFrequent assignment change due to business needsStaffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. iHerb is regulated by the Federal Drug Admiration (FDA), the QC Inspector may be and must be able to provide documented evidence of the operations process during an FDA audit.Job Expectations:Follow all Quality Control and Safety ProceduresFamiliar with Warehouse Management System (WMS)Perform Receiving InspectionsPerform In-process InspectionsPerform Shipping InspectionsPerform Replenishment Inspections, if applicableEnsure that all care is provided with respect to customer, client and co-workers’ rightsEnsure a safe and clean work environmentMaintain confidentialityAdheres to cGMP training and guidelines Adhere to work schedules in completing and performing assigned tasksThe duties and responsibilities described above may provide only a partial description of this position. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the 1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day.
Interim Team Lead Night Sun - Thurs. 8p -4a
Company: iHerb
Location: Other US Location
Posted Sep 09, 2023
The Warehouse Dept. Lead is responsible for managing daily operations, meeting business goals, and continuously improving warehouse processes. Key duties include loading and unloading trailers, scanning merchandise, building pallets, and maintaining inventory accuracy. The role requires strong communication skills, teamwork, and the ability to work in a fast-paced environment. The ideal candidate should have at least 2-3 years of related experience and a high school diploma. iHerb offers a comprehensive benefits package and is committed to fostering a diverse and inclusive workplace.
Sr. UX Designer, Catalog-Search (Remote)
Company: iHerb
Location: Remote
Posted Sep 01, 2023
iHerb, a leading global e-commerce company, is seeking an experienced Senior UX Designer to enhance the search experience for its global platform. The role involves leading the end-to-end design process, conducting user research, creating user-centered designs, collaborating with cross-functional teams, and mentoring junior designers. The ideal candidate should have a degree in Design or related field, 5+ years of UX/UI design experience, proficiency in design tools, and a strong understanding of user-centered design principles.
Sr. Director, Information Security: CloudSec & GRC (Remote)
Company: iHerb
Location: Remote
Posted Sep 14, 2023
For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Foster a collaborative and innovative work environment that encourages skill development and knowledge sharing.Knowledge, Skills and Abilities:• Master’s degree in an Information Technology related field of study or equivalent post-high school education and/or work-related experience • Strong team leadership skills of direct teams in Cybersecurity, Security Architecture and Engineering, Education and Awareness, Governance Risk and Compliance, and Identity and Access Administration (IAM)• Experience leading and developing a strategic, comprehensive enterprise information security and IT risk and privacy management program• 15+ years of experience in Cybersecurity, System security, cloud security, and risk management.• Knowledge and clear understanding of cloud-based infrastructures/software and how they affect security needs.• Experience implementing security practices in CI/CD environment, • Self-motivation and the ability to work under minimal supervision are a must• Excellent at multitasking, and open to constant learning• Excellent problem solving and analytical skills; outstanding oral and written communication skills• Energetic and positive attitudeCloud Security area Key Tasks – Establish proactive secure approach to cloud related technologies and services; standardize builds; robust monitoring; DevSecOps approach to scale; identify and mitigate security risks- Develop and implement comprehensive cloud security strategies, policies, and procedures to safeguard our cloud infrastructure and data assets.- Collaborate with DevOps and engineering teams to integrate security into the software development lifecycle (SDLC) and cloud deployment processes.- Implement and manage security controls and tools, including identity and access management (IAM), encryption, network security, and intrusion detection and prevention systems.- Monitor and analyze cloud security logs and alerts, investigate security incidents, and coordinate incident response efforts.- Conduct regular cloud vulnerability assessments and penetration testing and oversee the remediation of identified vulnerabilities.- Ensure compliance with industry standards and regulations (e.g., NIST, GDPR, PCI) by establishing and maintaining appropriate security controls.- Stay up to date with the latest security threats, vulnerabilities, and best practices, and recommend enhancements to our security infrastructure and processes.- Lead and contribute to security awareness and training initiatives for employees, supporting colleagues to build a security mindset. GRC areaThis function is responsible for the planning, implementation and successful delivery of programs for the Governance, Risk and Controls Center of Excellence and may include leading project teams and Project Managers that are each responsible for various elements of project.Key Tasks - Technology/Security Governance; Risk Assessment and Management; Supplier Chain/Vendor Risk; Security Awareness Training- This includes architecting program or project structures, plans to enable fulfillment an articulated business strategy and managing large program budgets- They will manage end-to-end complex crossline of business impacting change initiatives in alignment with Enterprise Change Management Framework- This includes all phases of program delivery from idea generation, business case development, planning, execution, transition, and operation - They will challenge/review program status in partnership with business and technology stakeholders to ensure sound risk and issue management throughout the project lifecycle- Program elements may include areas such as organization structure, processes, operational support and technology- Engages and partners with Risk/Compliance to meet regulatory commitments while driving down risk to iHerbLI-JC1 The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. Develop and implement strategies to manage and mitigate associated risks.• Build, mentor, and lead a team of cloud security and GRC professionals. Lead efforts to maintain and obtain necessary certifications.• Oversee the implementation of advanced security monitoring and analysis tools to detect and respond to security incidents and vulnerabilities • Evaluate the security posture of third-party cloud providers and vendors. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.Anticipated Pay Scale:$220,667—$386,168 USDStaffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates.