Jobs at iHerb
403 open positions
IT Support Specialist II
Company: iHerb
Location: Orange County
Posted Aug 16, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the 1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Eligibility requirements for these benefits will be controlled by applicable plan documents.Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.Anticipated Pay Scale:$25.99—$55.70 USDStaffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates.
IT Helpdesk Technician I
Company: iHerb
Location: Other US Location
Posted Aug 25, 2023
The IT Helpdesk Technician will support, maintain, and deploy technology hardware and software with a focus on supporting Warehouse Operations technology. The role involves providing support to local staff and remote users on all company-supported software and applications, including 3rd party and in-house developed applications. The technician will examine recurring incidents and propose potential solutions to those problems. They will work closely with Technology, Security, and Development teams in testing, providing test results, deployments, and collaborating on technology solutions and services. The technician will manage and monitor incidents and service requests, determine support required, and document updates including resolution in the ticketing system. They will ensure all IT requests have timely ticket submissions and updates or submit on behalf to record work performed. The technician will provide onsite and remote technical assistance on the delivery, configuration, set up, maintenance, training, upgrade, and support of computer systems, hardware, networks, and software. They will apply diagnostic techniques to troubleshoot, analyze, recommend, track, escalate, and resolve technical problems within established SLAs. The technician will maintain hardware and software inventory levels and manage the asset through its lifecycle. They will provide training and guidance to customers, communicate effectively at various skill levels within and outside the organization, and participate in the after-hours 'on-call' rotation schedule and other duties as assigned. The primary work location will be onsite with occasional and infrequent accommodations for remote work.
Sr. SAP ABAP Developer
Company: iHerb
Location: Orange County
Posted Aug 17, 2023
The Sr. SAP ABAP Developer will be responsible for designing ABAP & CPI software solutions, collaborating with functional owners and architects, and conducting defect analysis. The role requires 4+ years of experience in SAP S/4 CPI development, proficiency in latest S4 programming standards, and excellent analytical and problem-solving skills. The anticipated pay scale is $115,850-$184,307 USD. iHerb offers comprehensive benefits and is an Equal Opportunity employer.
Director, Product Development- Bath, Personal Care & Home
Company: iHerb
Location: Orange County
Posted Aug 16, 2023
The Director, Product Development - Bath, Personal Care & Home is a key role responsible for driving new product strategies in the Bath, Personal Care & Home Categories. This individual will oversee the entire product development life-cycle, including negotiating manufacturing costs, raw material sourcing, product components, and labels. They will identify vendors, ensure product design aligns with market trends and business strategy, and manage multiple complex projects. The role requires excellent negotiation skills, strong interpersonal skills, and the ability to work in a fast-paced, changing environment. The anticipated pay scale for this position is $139,000 - $215,903 USD.
Manager, Technology Program Management
Company: iHerb
Location: Orange County
Posted Aug 17, 2023
The job description is for a Technical Program Manager role at iHerb, responsible for delivering mid to large-scale initiatives, building a team, and leading projects. The role requires 7+ years of project management experience, strong written and verbal skills, and experience with Jira, Confluence, and other tools.
Customer Service Specialist
Company: iHerb
Location: Orange County
Posted Aug 17, 2023
The Customer Service Specialist (CSS) is responsible for serving as the primary liaison for addressing company/customer inquiries, product-related questions, and order status. The CSS is committed to delivering service that surpasses expectations, engaging directly with customers through various communication channels, collaborating with warehouse and logistics partners, and providing prompt responses to customer inquiries. The CSS is expected to gather and assess relevant information, resolve customer complaints, manage customer accounts, facilitate effective communication and coordination among internal departments, and process return merchandise authorizations as required. The CSS must demonstrate a professional, positive, and customer-centric attitude, strong interpersonal skills, effective listening skills, and problem-solving abilities.
Director, Regulatory Affairs
Company: iHerb
Location: Orange County
Posted Aug 18, 2023
The Director of Regulatory Affairs is a key role responsible for leading global regulatory strategies for the company's products, ensuring compliance with domestic and international regulations. The role involves providing regulatory direction, determining submission requirements, overseeing submissions, and representing the regulatory function in manufacturing and product development teams. The ideal candidate should have expertise in technical regulations, proven experience in developing regulatory strategies, and strong collaboration skills. A BS degree in a related science discipline is required, with an MS degree preferred. The anticipated pay scale is $162,000-$221,169 USD.
Customer Service Specialist
Company: iHerb
Location: Orange County
Posted Aug 21, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the 1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Do not contact iHerb employees directly.
IT Support Specialist II
Company: iHerb
Location: Orange County
Posted Aug 16, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the 1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Eligibility requirements for these benefits will be controlled by applicable plan documents.Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.Anticipated Pay Scale:$25.99—$55.70 USDStaffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates.
Junior Global Logistics Specialist Junior Global Logistics Specialist- Bilingual Portuguese or Japanese
Company: iHerb
Location: Remote
Posted Aug 15, 2023
For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the 1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment: The noise in the work environment is usually moderate. Other factors are: Hectic, fast-paced with multi-level distractionsProfessional, yet casual work environmentOffice / Warehouse environmentAbility to work extended hours as requiredThe anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. While performing the duties of this job, the Team Member is regularly required to talk and hear. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
Director, Product Development- Beauty
Company: iHerb
Location: Orange County
Posted Aug 16, 2023
For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.Our vision is to become the 1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Do not contact iHerb employees directly.
Sr. Software Development Engineer I (Remote)
Company: iHerb
Location: Remote
Posted Aug 25, 2023
For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Our 5 Shared Values unite our global team:Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required:Communication Skills, must be able to articulate, and have a strong technical vocabulary Display of initiative / self-starter Understands agile environment A strong understanding of .Net best practices Cache management Unit testing and continuous integration Exposure to all aspects of the software development lifecycle Analytical Skillset Detail Oriented Preferred:A portfolio demonstrating first-hand development experience with complex applications Ability to cut through ambiguity and use good organizational skills. A passion for building user-centric solutions A proven track-record delivering flawless defect free code. Demonstrated experience of source control, defect reduction and release management Equipment Knowledge:Strong knowledge of C .net and experience with Microsoft Visual Studio Strong knowledge of SQL and Microsoft SQL server Experience designing, building, testing and supporting applications with n-tier architecture Knowledge with .net remoting/WCF Knowledge of Windows service and API development MS Office Knowledge (efficient in Excel, Word, and PowerPoint) Experience Requirements:Generally requires a minimum of 6 years of experience with the Microsoft .NET platform, including C, ASP.NET, WCF, and ADO.NET or four (4) to eight (8) years of experience within iHerb Education Requirements:Bachelor’s Degree in Computer Science or related field required and/or years of experience. Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.Anticipated Pay Scale:$115,850—$184,307 USDStaffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.