Jobs at Immersive Labs
380,904 open positions
Customer Support Associate (US)
Company: Compass Experience Labs
Location: Columbus, OH
Posted Dec 14, 2023
As part of the Compass Experience Team, you will: Respond to customers through email, chat, text, phones, and social channels while creating memorable service interactions. Major medical, vision, and dental available through Cigna after your first 60 days of employment, supplemental benefits and Employee Assistance Program too Fun, fast growing company - come as you are! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business. Ensure you meet all client and Compass expectations around productivity and performance Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Use technical skills to navigate multiple systems and platforms to resolve customer issues Build a strong understanding of your assigned brand’s products, procedures, and resolutions Work collaboratively with team members to offer encouragement, provide answers, present customer insights and trends The ideal Compass Employee is: Compassionate, detail oriented, friendly, open-minded, and eager to help people Able to solve problems quickly and creatively - we often need to think of solutions on the fly Able to learn and adapt to changing software (being tech savvy is a must) Excellent at communication - both written and verbal Experienced with communicating to customers (or the willingness to learn!) for the duration of an 8 hr shift) Benefits: $13 starting wage Career development training, and we promote from within - there are growth opportunities here! Able to adhere to a set schedule and be productive independently Availability: Full Time positions available Open availability preferred, may include weekdays, weekends, nights (as late as 11pm) and holidays HQ is located in Columbus, Ohio (remote working opportunities in the states listed above) Qualifications and Physical Requirements with or without reasonable accommodation: High school diploma or equivalent with at least 6 months customer service or retail experience Applicants must have strong internet connection to support systems Ability to see, talk and hear in order to communicate with others to exchange information verbally and in writing Ability to operate a computer/laptop and a headset Ability to perform all duties of the job while sitting and/or standing for prolonged periods of time (i.e. Many companies view their customer care as a cost center, but we believe it can be so much more! When they couldn’t find a customer service partner that was as innovative as they were, they built it. MEET COMPASS We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry.
Engineering Manager, Orchestration
Company: dbt Labs
Location: Remote
Posted Dec 14, 2023
We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. For employees outside the United States, dbt Labs offers a competitive benefits package. Our customers include JetBlue, Hubspot, Vodafone New Zealand, and Dunelm. We’re backed by top investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. dbt Labs is an equal opportunity employer. Today, there are 20,000 companies using dbt every week, 65,000 practitioners in the dbt Community Slack, and 3,500 companies paying for dbt Cloud. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? dbt is synonymous with the practice of analytics engineering, defining an entire industry. dbt Labs reserves the right to amend or withdraw the posting at any time. Check out our DEI page here.
Customer Support Associate (Philippines)
Company: Compass Experience Labs
Location: Columbus, OH
Posted Dec 14, 2023
As part of the Compass Experience Team, you will: Respond to customers through email, chat, text, phones, and social channels while creating memorable service interactions. Fun, fast growing company - come as you are! for the duration of an 8 hr shift) Why Compass: This is a contract position, offering competitive wages Career development training, and we promote from within - there are growth opportunities here! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business. Ensure you meet all client and Compass expectations around productivity and performance Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Use technical skills to navigate multiple systems and platforms to resolve customer issues Build a strong understanding of your assigned brand’s products, procedures, and resolutions Work collaboratively with team members to offer encouragement, provide answers, present customer insights and trends The ideal Compass Employee is: Compassionate, detail oriented, friendly, open-minded, and eager to help people Able to solve problems quickly and creatively - we often need to think of solutions on the fly Able to learn and adapt to changing software (being tech savvy is a must) Excellent at communication - both written and verbal Experienced with communicating to customers (or the willingness to learn!) Able to adhere to a set schedule and be productive independently Availability: Full Time positions available Open availability preferred, may include weekdays, weekends, nights (as late as 11 PM EST) and holidays HQ is located in Columbus, Ohio Qualifications and Physical Requirements: High school diploma or equivalent with at least 6 months customer service or retail experience Applicants must have strong internet connection to support systems and a PC/laptop with a working webcam Ability to see, talk and hear in order to communicate with others to exchange information verbally and in writing Ability to operate a computer/laptop and a headset Ability to perform all duties of the job while sitting and/or standing for prolonged periods of time (i.e. Many companies view their customer care as a cost center, but we believe it can be so much more! When they couldn’t find a customer service partner that was as innovative as they were, they built it. MEET COMPASS We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry.
Robotic Engineering Internship
Company: Machina Labs, Inc
Location: Los Angeles, CA
Posted Dec 14, 2023
Qualifications Experience in Robotics, Controls and Motion Planning, Simulation, and Sensor Integration. Design, implement, and integrate sensors and supporting software / firmware. Solid understanding of robot Kinematics and Dynamics Experience with Robotic Software Frameworks such as ROS Experience with software development lifecycle in a team (code reviews, version control, tests) Understanding of manufacturing processes and process instrumentation Bachelor’s degree or equivalent experience in Electrical Engineering, Mechanical Engineering, Computer Engineering or related engineering fields Nice to Have’s Experience with CAD / CAM packages, specifically OnShape, Solidworks, or PowerMill Experience with industrial robots such as Kuka Experience with manufacturing processes such as milling, printing, welding, etc. Experience in statistical method for model complex systems (Machine Learning) Experience developing real-time software and familiarity with software development design paradigms such as OO, functional, etc. Take part in the software development effort and take charge of the full software development lifecycle. Design software for path planning and control of robotic end-effectors. Rapidly develop prototypes to verify design concepts and constraints, and balance design efforts with short- and long-term objectives. You will also contribute to integrating tooling and sensors (ATI, Keyence, etc.) Take part in design review meetings and provide feedback to team. A high degree of autonomy, ownership and willingness to learn is required.
Team Lead
Company: Compass Experience Labs
Location: Columbus, OH
Posted Dec 15, 2023
Curious. Adaptable. Empathetic. Work with humility. Lead team communication around alerts, team changes, emergencies, etc. Trusted and uses good judgment. The ability to smile is a plus :) Excellent writing, typing, and communication skills Be able to connect with customers through our provided communication platforms which included phones, email, chat, text, and social platforms Must be able to commit to your work schedule, be punctual, and be accountable for your actions. This includes schedule adherence, timesheet approval, call-offs, and live channel available time. Provide continuous training on process changes, pro tips, and systems education. Requirements and Characteristics: Friendly.
Business Development Specialist
Company: BytePitch - Software Labs
Location: Portugal
Posted Dec 14, 2023
Excellent communication, presentation, and negotiation skills. Self-motivated, results-oriented, and able to work independently. Strong understanding of software development processes, technologies, and methodologies. Proven experience in business development, sales, or account management, with a background in software engineering services. Requirements Bachelor's degree in Engineering, Computer Science, or a related field. Knowledge of CRM software (e.g. Market Research: Stay updated on industry trends, competitors, and emerging technologies in software engineering services. A track record of meeting and exceeding sales targets. Track and achieve sales targets and quotas. * We offer the option to work 100% remotely, to work from the office for those living around the Porto Metropolitan area, or a mixture of the two!
Software Engineering Internship
Company: Machina Labs, Inc
Location: Los Angeles, CA
Posted Dec 14, 2023
Exposure to project management tools tailored for software development. Previous involvement in the development of software tools for customer-centric project tracking. Knowledge of software testing and debugging techniques. Nice to Have’s Experience with database management systems (SQL, MongoDB, etc.). Proficiency in C++, Python, or React, coupled with a robust grasp of software development principles and methodologies. Familiarity with project management and tracking systems, particularly in customer-centric environments. Understanding of both frontend and backend development concepts. Qualifications Currently pursuing a degree in Computer Science, Software Engineering, or related field, or equivalent work/study experience. Strong teamwork and collaboration skills, contributing innovative ideas within a team-oriented environment. Ability to translate customer project requirements into functional software solutions for progress tracking and design iterations.
Strategic Account Executive (Remote, France)
Company: Grafana Labs
Location: Remote
Posted Dec 14, 2023
We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management). For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow. Responsibilities Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage pipeline generation, order processing, and day-to-day customer requests Requirements 5+ Years of Experience in Infrastructure Technology Sales 10 years of software sales experience Experience prospecting into Fortune 100 companies Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Experience using Salesforce Familiarity selling open source technology is a plus Experience using Command of the Message and MEDD(P)ICC Must be located in France About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
HR Generalist (Philippines)
Company: Compass Experience Labs
Location: Columbus, OH
Posted Dec 14, 2023
Education and/or Experience: Well-rounded recruiting professional - been there, done that! Excellent communication skills Availability: Full Time - 40 hrs/week Monday-Friday - business hours - EST 9-5pm Applicants must have strong internet connection to support systems Participate in the recruitment process: post and manage job requisitions, recruit, screen, and interview job applicants to fill entry level, professional, and technical job openings, and see candidates through the offer, hire, and onboarding process Respond to inquiries from applicants, employees, and company leaders and troubleshoot and resolve complex and/or sensitive matters Advise and train leaders on the recruitment and onboarding process as needed Respond to changing needs of a contingent third party workforce Other duties as assigned Requirements and Characteristics: Proficient computer skills to include Google Suite and preferably Microsoft Word and Excel Strong organizational skills and attention to detail Ability to function independently in a fast-paced environment Thorough working knowledge of recruiting best practices Ability to interface effectively with a diverse, remote workforce Professional and customer-oriented demeanor Hybrid role. Reporting to the Head of People, this role will assist in all areas of staffing and recruiting. We foster an environment that encourages positivity, personal growth, teamwork, and opportunities for advancement. Remote to start but may transition to brick and mortar workplace in metro Manila. Responsibilities: Assist in the development and implementation of Compass people policies and procedures -- from recruiting to onboarding to comp and benefits to employee relations to performance management and beyond! Visit compassexperiencelabs.com to learn more. Human Resources Generalist/Recruiter We have an immediate need for HR Generalist / Recruiter to join our growing team! Our mission as a boutique customer contact center is simple: consistently deliver experiences that enhance the customer’s loyalty and help to grow the business.
Senior Customer Success Manager, Financial Services - East US
Company: Cockroach Labs
Location: Other US Location
Posted Dec 14, 2023
Salary is one component of the Cockroach Labs’ total rewards package, which includes stock options, health insurance, life and disability insurance, funds towards professional development resources, flexible PTO, paid holidays, and parental leave, to name a few! Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. The major artifacts are sizing, best practices and industry solutions. Foster ongoing customer relationships, ensuring that customers continue to increase their utilization of CockroachDB, further driving ARR. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. After 60 days, you will be learning refactoring opportunities to create reusable artifacts. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected]. The annual anticipated base salary range for U.S. candidates for this role is USD $108,000 to $152,000, plus commission if a sales role.
Product Manager, R&D
Company: Nikola Labs
Location: USA
Posted Dec 14, 2023
Ability to adapt in a fast-paced, startup environment. Familiarity with relevant regulatory frameworks such as ISO, UL, FCC, and CE marking requirements is a plus. Competitive compensation package including share options. Strong technical knowledge of hardware design and development, including knowledge of electronics, embedded systems, and sensors. Strong analytical and problem-solving skills. A passion for technology and innovation. Who You Are: Bachelor’s degree in electrical engineering, mechanical engineering, computer engineering, or equivalent experience. Experience navigating regulatory compliance processes and obtaining necessary certifications for hardware products is a plus. Strong project management skills, with the ability to manage complex projects with multiple stakeholders. Ability to work independently and in a team environment.
Channel Manager, DACH (Remote, Germany)
Company: Grafana Labs
Location: Remote
Posted Dec 15, 2023
We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management). Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow. Responsibilities Proactively identify high-potential partners, onboard and develop relationships with them, and work with them to build practices and businesses around Grafana Work with partners including at executive level to develop and execute joint business plans to drive specific revenue targets, working closely with the Grafana regional sales teams Work closely with partners and Grafana sales teams to facilitate joint sales campaigns Develop and execute a strategy to build awareness of the Grafana brand and recruitment of new partners Build a partner pipeline and manage the partners to pipeline commitments Develop a means of profiling each partner’s focus and core competencies to drive an understanding of the partners business model in developing Grafana in their respective territory or industry Work with the leadership team to develop quarterly sales targets for the DACH partner channel Work across Grafana Labs to provide input on message alignment, operational coordination, and evangelism of the partner strategy and program Requirements 5+ years of experience in channel sales Experience selling in open source technology is a plus Demonstrated history of consistent goal achievement at high growth startups Experience in consultative sales approach with the primary goal of maintaining exceptionally high levels of customer, partner, and community satisfaction Proven experience carving out the Channels strategy in EMEA Must be located in Germany About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. We know that our company runs on the hard work and the dedication of our passionate and creative employees.