Jobs at Intercom
Intercom is a SaaS platform that connects businesses with customers through in‑app messages, live chat, and help centers. It has built a reputation for turning customer support into a proactive marketing channel and for its data‑driven product roadmap.
Intercom hires engineers, product managers, designers, and customer success specialists. Candidates often join a cross‑functional team that emphasizes fast iteration, A/B testing, and a culture of transparency around product metrics.
Job Transparency lists Intercom’s 201 openings with exact salary ranges, employee reviews, and sentiment trends. Having that data upfront lets you compare pay scales, assess benefits, and gauge workplace culture before you submit a résumé.
Senior Product Marketer - Core Product
Company: Intercom
Location: East Bay
Posted Aug 20, 2024
The text describes Intercom's mission to redefine customer service and make internet business personal. It highlights the company's innovative approach to AI-powered customer service and its commitment to diversity and inclusion.
Senior Analytics Engineer
Company: Intercom
Location: San Francisco, CA
Posted Aug 13, 2024
Intercom is a company that provides customer service solutions using AI. They are looking for a Senior Analytics Engineer to join their team. The role involves partnering with the data infrastructure engineering team to build a best-in-class data platform, simplifying data collection and reporting processes, and reconciling data issues.
Senior Backend Engineer - ML
Company: Intercom
Location: East Bay
Posted Aug 18, 2024
Intercom is a company that provides a customer service platform using AI. They are looking for a Machine Learning Engineer to join their team. The role involves taking algorithms from offline to production, solving scalability and optimization problems, and building new data infrastructure. The company offers competitive salary, equity, and benefits.
Senior Product Designer - Product Setup
Company: Intercom
Location: Other US Location
Posted Jun 17, 2024
Intercom is an AI-first customer service platform that offers a comprehensive solution for businesses to deliver better, faster, and more personalized support. The company is committed to innovation, shipping over 200 product improvements annually. As a member of the New User Experience (NUX) Group, you'll focus on the prospective customer and early user journey, driving product awareness, evaluation, adoption, and activation. You'll collaborate with various teams, design digital products, and create high-fidelity mockups using tools like Figma. Intercom values design, kindness, and diversity, offering competitive benefits and a flexible hybrid working policy.
Senior Product Manager - Reporting & Insights
Company: Intercom
Location: East Bay
Posted Jun 17, 2024
Intercom is an AI-first customer service platform that offers a comprehensive solution for businesses to deliver better, faster, and more personalized support. The company is looking for a product manager with 5+ years of experience to lead a team in creating an effortless AI-first user experience. The role involves delivering impactful product, managing the roadmap, conducting research, collaborating with the team, and ensuring product quality. Intercom offers competitive benefits including a flexible work policy, comprehensive health insurance, and a commitment to diversity and equal employment opportunities.
Product Designer (12 month FTC - Reporting)
Company: Intercom
Location: Other US Location
Posted Jun 17, 2024
Intercom, an AI-first customer service platform, is seeking a Senior Designer for its Reporting team. The role involves leading design on metrics and data visualization reporting features, coaching other designers, and partnering with product managers. Intercom values design, offers competitive benefits, and has a hybrid working policy. The company is committed to diversity and equal employment opportunities.
Associate Technical Support Specialist
Company: Intercom
Location: Other US Location
Posted Aug 18, 2024
The job posting is for a Technical Support team member at Intercom, a company that provides customer service and support solutions. The role involves communicating with customers, troubleshooting issues, and working with product teams to identify and resolve problems. The company values diversity and has a hybrid working policy.
Senior Integrated Campaign Manager
Company: Intercom
Location: San Francisco, CA
Posted Aug 13, 2024
The text describes Intercom's mission to change the standard of customer service online, its AI-first customer service platform, and its demand generation efforts. It also highlights the company's values, benefits, and job opening for a Senior Campaign Manager.
Executive Assistant (12 month contract)
Company: Intercom
Location: East Bay
Posted Aug 18, 2024
The text describes Intercom's mission to redefine customer service and make internet business personal. It also outlines an exciting opportunity for a 12-month contract to work directly with the RampD senior leadership team.
Staff Product Engineer
Company: Intercom
Location: East Bay
Posted Aug 18, 2024
Intercom is a company that provides a customer service platform using AI. They are looking for a Staff Engineer to join their team. The role involves building backend and frontend systems, coaching and mentoring other engineers, and contributing to the company's technical architecture.
Senior Salesforce Engineer
Company: Intercom
Location: Other US Location
Posted Aug 13, 2024
Intercom is a company that provides customer service solutions through AI. They are looking for a Sr Salesforce Engineer to join their GotoMarket Systems Team. The role involves designing scalable and high-performance Salesforce solutions, leading technical architecture discussions, and providing technical leadership and guidance to a team of Salesforce developers and consultants.
Senior Salesforce Engineer
Company: Intercom
Location: East Bay
Posted Aug 13, 2024
Intercom is a company that provides customer service solutions through AI. They are looking for a Sr Salesforce Engineer to join their GotoMarket Systems Team. The role involves designing scalable and high-performance Salesforce solutions, troubleshooting issues, and providing technical leadership.