Jobs at JumpCloud

Positions 380

JumpCloud is a cloud directory platform that simplifies identity and access management for enterprises. It offers a single, secure, SaaS‑based gateway to manage users, devices, and applications across Windows, macOS, Linux, and mobile ecosystems. The service powers over 1,000 customers and is known for its API‑first approach, zero‑trust security model, and tight integration with Microsoft Azure AD and Google Workspace.

JumpCloud hires for a broad spectrum of technical and business roles. Engineering teams build the directory core in Go and Kubernetes, develop the agent in Rust, and design the console using React. Product managers shape roadmap based on customer feedback, while sales engineers and account managers drive adoption in the public sector and fintech spaces. Non‑technical positions—marketing, UX, customer success, finance, HR—focus on scaling the platform, supporting a global user base, and ensuring compliance with SOC 2, ISO 27001, and GDPR.

Checking JumpCloud listings on Job Transparency gives candidates real‑time insight into exact compensation, bonus structures, equity grants, and employee sentiment. The platform aggregates salary data from current staff, displays median pay by title, and highlights benefits such as unlimited PTO, remote work flexibility, and a culture score. Armed with this information, applicants can benchmark offers, negotiate confidently, and choose roles that match their career goals.

Reseller Channel Manager - Mexico

Company: JumpCloud

Location: Remote

Posted Aug 17, 2024

The job posting is for a Channel Partner Manager role at JumpCloud, a company that delivers a unified open directory platform. The role involves building and managing relationships with channel partners, generating pipeline and strategies for new customer acquisition, and working with cross-functional teams. The company is looking for a self-starter with experience working with North American Channel Partners and a proven track record of building revenue-generating partnerships.

Partner Account Executive - Australia

Company: JumpCloud

Location: Palm Bay-Melbourne-Titusville

Posted Aug 17, 2024

JumpCloud is looking for inspired account executives to sell their cloud-based Open Directory Platform to small to medium enterprise customers in Australia and New Zealand. The role involves partnering with value-added resellers and channel partners, managing sales leads, and establishing relationships with senior executives and decision-makers.

Tier 2 Customer Support Engineer - Windows and Active Directory

Company: JumpCloud

Location: Mexico

Posted Aug 14, 2024

JumpCloud is a company that provides a unified open directory platform for managing identities, devices, and access across an organization. They are looking for a Technical Support Engineer to provide world-class technical support to their customers.

Vice President of Product Management

Company: JumpCloud

Location: USA

Posted Aug 13, 2024

JumpCloud is seeking a Vice President of Product Management to lead the product management team and oversee the strategic direction of their products. The ideal candidate will have a strong technical background, a proven track record of bringing successful products to market, and excellent leadership and communication skills.

Senior Product Manager - India

Company: JumpCloud

Location: Other US Location

Posted Aug 12, 2024

JumpCloud is looking for a seasoned Product Manager to help drive the remote authentication roadmap and significantly influence the future of frictionless authentication at JumpCloud. The company is committed to being Remote First and has teams in 15+ countries around the world.

Tier 1 Customer Support Engineer - MacOS & MDM

Company: JumpCloud

Location: India

Posted Aug 17, 2024

JumpCloud is a company that provides a unified open directory platform for managing identities, devices, and access across an organization. They are looking for a Technical Support Engineer to provide world-class technical support to their customers.

Partner Account Manager - MSP

Company: JumpCloud

Location: USA

Posted Aug 14, 2024

JumpCloud is a company that delivers a unified open directory platform for managing identities, devices, and access across organizations. The company is looking for a Partner Account Manager to manage MSP partners, build relationships, and increase revenue. The ideal candidate has account management experience, understands the unique challenges and opportunities of MSPs, and has a strong aptitude for learning technical content.

Account Manager

Company: JumpCloud

Location: Indonesia

Posted Aug 13, 2024

JumpCloud is a company that delivers a unified open directory platform, allowing IT teams and MSPs to manage identities, devices, and access across organizations. The company is looking for a sales representative to join their International Expansion Team, focusing on growing customer usage and expanding sales into existing accounts.

Reseller Channel Manager

Company: JumpCloud

Location: Mexico

Posted Aug 17, 2024

JumpCloud is a company that delivers a unified open directory platform, allowing IT teams and MSPs to manage identities, devices, and access across organizations. The company is looking for a Channel Partner Manager to build and maintain relationships with channel partners, generate pipeline, and execute GTM plans.

Outbound Marketing Manager

Company: JumpCloud

Location: Mexico

Posted Aug 13, 2024

The job description is for an Outbound Marketing Manager at JumpCloud, a company that delivers a unified open directory platform. The role involves generating pipeline from inbound and outbound sources, developing outbound campaigns, and measuring performance. The ideal candidate has experience in marketing, product marketing, demand generation, or sales enablement.

Outbound Business Development Representative - India

Company: JumpCloud

Location: Other US Location

Posted Aug 17, 2024

JumpCloud is seeking an Outbound Business Development Representative to join their team. The ideal candidate should have strong sales experience, excellent communication skills, and the ability to multitask effectively. The role requires proactive outreach, market research, and personalized engagement to identify and create new qualified sales opportunities.

Tier 1 Customer Support Engineer - Windows

Company: JumpCloud

Location: Mexico

Posted Aug 12, 2024

JumpCloud is a company that provides a unified open directory platform for managing identities, devices, and access across an organization. They are looking for a Technical Support Engineer to provide world-class technical support to their customers.

Frequently Asked Questions

What is it like to work at JumpCloud?
JumpCloud offers a fast‑paced, remote‑first work environment where teams operate with minimal bureaucracy. Engineers run a 6‑week sprint cycle, use GitHub Actions for CI/CD, and contribute to the public SDK. Employees receive quarterly town halls, unlimited PTO, and a 0.5% equity pool for senior staff. Security is a core value—every team member undergoes quarterly training and participates in the company bug‑bounty program.
What types of positions are available at JumpCloud?
JumpCloud’s 473 openings span software engineering (Go, Rust, React), security engineering, DevOps, infrastructure, cloud services, product management, UX/UI design, sales engineering, account management, marketing, customer success, finance, HR, and operations. Roles include Backend Engineer, Frontend Engineer, Site Reliability Engineer, Security Analyst, Product Manager, Sales Engineer, and Customer Success Manager.
How can I stand out as an applicant?
Show concrete impact by referencing past projects that reduced onboarding time or improved API performance. Highlight experience with cloud directories, identity, or zero‑trust architectures. Provide code samples or open‑source contributions. Tailor your resume to match the job’s tech stack and include metrics such as latency reduction or user‑base growth. During interviews, ask specific questions about JumpCloud’s Kubernetes deployment, security practices, and roadmap for multi‑cloud identity management to demonstrate genuine interest.

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