Jobs at Klaviyo
1,463 open positions
Senior Software Engineer - AppSec
Company: Klaviyo
Location: Boston, MA
Posted Aug 29, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. You will work directly with the team and our product manager to help drive technical conclusions from stakeholders, as well as set our roadmap, team objectives, and goals.How you’ll make an impactMentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, configuration as code, defensive programming, application security, etc.Prototype and advocate for architectural improvements to achieve breakthrough results in Klaviyo systems’ operational scalability and reliabilityDesign and develop systems and processes that continually increase velocity within the team and our areas of ownershipChampion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design reviewWork hand-in-hand with customer facing roles such as our sales and support teams, along with the teams Product Manager, to ship high value features.Confidently make informed, data-driven decisions in a fast paced environment with competing prioritiesWhat we’re looking for5+ years of experience developing software in a modern language such as: JavaScript, Python, Java, Go, Ruby, TypeScript, Java, C, C++, C, etcKnowledge and understanding of monolithic and microservices architecturesCloud development utilizing a major provider such as AWS, GCE, Azure, etc.Good communication skillsAbility to participate in an on-call rotationNice to havesPrevious experience in a relevant security focused product or company Experience working with common identity provider vendors, building authorization and authentication features or platforms.Experience leading projects across multiple teams or quartersExperience with KubernetesReceptive to feedback, Klaviyos are what we create together.Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. Requests can be submitted here. Visit careers.klaviyo.com to see how we empower creators to own their own destiny.About the teamThe mission of the Application Security (AppSec) team is to provide best in class tooling for account management, authentication, authorization, and data security and integrity to protect the data of our 250,000+ customers and the data they own across their ecosystem. The Appsec team focuses on the backend development and service architecture for our authentication & authorization services, including identity and access management, logging and auditing, single sign-on, and role based access policies. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. Along with the services, we own the frontend experience for these features and bring a customer-focused approach to balancing customer ease of use and clear user experiences with each security feature we release. About the roleAs a Senior Software Engineer, you will be responsible for the ownership of key features within the security space, working alongside other experienced engineers and mentoring junior engineers. If you’re a close but not exact match with the description, we hope you’ll still consider applying.
Lead Software Engineer, Ventures
Company: Klaviyo
Location: Boston, MA
Posted Aug 24, 2023
Klaviyo Ventures is seeking an entrepreneurial full-stack engineer with experience in Typescript, React, and Python to lead a new team and product. The role involves building and defining product architecture, GTM strategy, and team culture. The engineer will collaborate with technical product owners, designers, and a product manager, and interface directly with customers to create new products and experiences. Klaviyo values diverse backgrounds and experiences, and offers a supportive environment with generous benefits.
Enterprise Content Marketing Lead
Company: Klaviyo
Location: Boston, MA
Posted Aug 27, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. In this new role, you’ll own the ideation and creation of new content for MM+ & Enterprise prospects for North America. You’ll work closely with Performance Marketing, Account-Based Marketing, Product Marketing, Creative, Sales, and Demand Gen teams to ensure delivery of compelling content for the mid-market and Enterprise segments that differentiates our brand and drives sales pipeline.How You'll Make a DifferenceDevelop content marketing strategy for Klaviyo’s products and solution for the Mid-market and Enterprise segments, with the goal of maximizing brand awareness and building out content that will increase conversions at every stage of the inbound customer journey.In partnership with key teams across Klaviyo, define and manage the execution of a content calendar for Klaviyo’s mid-market and Enterprise segment, develop compelling content (e.g., white papers, guides, case studies, webinars), manage internal / external content production partners, and report on content performancePartner with Product, Sales, Partner, and Product Marketing teams to research and understand emerging trends, pain points, the competitive landscape, industry chatter, buyer behavior, and new features in the Klaviyo product to create educational content that nurtures leads through buying the cycle.Serve as a support lever to the Account-Based Marketing and Enterprise marketing teams in their GTM efforts, creating ad-hoc content such as email copy, one-pagers, decks, etc.Manage and nurture relationships with third-party analysts and build out a strategy to leverage those in market.Collaborate with other members of the marketing team to support broader marketing initiatives through the creation of high-quality and effective content.Own the creative brief ideation and build out for all new content and serve as the primary POC to creative and performance marketing teams throughout the process. Identify and source existing Klaviyo mid-market and Enterprise customers to participate in case studies and host their logos on our site. Who You Are Strong written communication skills, with a proven ability to create clear messages that resonate with audience pain pointsA deep understanding of the complexities of the marketing + sales funnel and buyer’s journey for this segmentAbility to work autonomously, while managing upward to the Product Marketing Manager and other internal stakeholdersHigh degree of empathy and ability to put yourself in the shoes of our customers to understand their needs and challengesAbility to think strategically and leverage a variety of tactics to achieve measurable goalsGreat people skills and ability to work cross-functionally across internal teams to get input and manage deadlinesA scrappy mindset to creatively achieve results with finite resourcesFocus on quickly testing and iterating on new ideas, and then tracking, analyzing, and reporting on resultsComfort with “good enough” — understanding when to move fast and launch vs. polish What you’ve done7+ years in B2B SaaS product marketing or content marketing role.5+ years ideating and building content for the Enterprise segment.Proven expertise building end-to-end content strategy for Enterprise segment. Strong copywriting experience, preferably in the context of SaaS productsIn-depth experience with website analytics tools (e.g, Google Analytics, AHREFs, SEMrush, Moz, etc).Experienced working with third-party analyst firms such as Forrester, Gartner, IDG and the internal orchestration of building reports with these firms. Experience setting up and running A/B tests to optimize content performance and efficacy.Excellent organization and communication skills.Working knowledge of HTML and CSS.Sense of urgency and ability to deliver against aggressive deadlines.LI-OnsiteGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Requests can be submitted here. Visit careers.klaviyo.com to see how we empower creators to own their own destiny.Are you a content marketer with expertise in the Enterprise segment? A storyteller who seeks to know their audiences and build compelling programs that drive action? We’re looking for an Enterprise Content Marketing Lead who understands the unique complexity of the midmarket and Enterprise buying centers and can develop compelling content that resonates with the myriad of pain points of our customers. We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Senior Financial Analyst, Customer Success (Hub)
Company: Klaviyo
Location: Boston, MA
Posted Aug 25, 2023
Klaviyo is seeking an experienced Senior Financial Analyst of Customer Success (Hub Based) to join their dynamic FP&A organization. The ideal candidate should have 3-5 years of FP&A or Finance experience, preferably in SaaS and high growth companies. They will be a best-in-class business partner to Customer Success Leadership team and other cross-functional stakeholders. The role involves collaborating with Workforce Management on capacity management, supporting budgeting and forecasting processes, leading analysis for operational efficiencies, and identifying risks and opportunities. Klaviyo values unique backgrounds and experiences, and encourages applications from close matches to the job description.
Founding Engineer - New Ventures
Company: Klaviyo
Location: Boston, MA
Posted Aug 24, 2023
Klaviyo Ventures is seeking an entrepreneurial full-stack engineer with experience in Typescript, React, and Python to lead a new team and product. The role involves building and defining product architecture, GTM strategy, and team culture. The engineer will collaborate with technical product owners, designers, and a product manager, and interface directly with customers to create new products and experiences. Klaviyo values diverse backgrounds and experiences, and offers a supportive environment with generous benefits.
Senior Software Engineer (Groups)
Company: Klaviyo
Location: Boston, MA
Posted Aug 25, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. You will work with a cross functional team to help refine feature specifications, write technical design documents, create system infrastructure, write high quality code, and operate large scale systems in production. Requests can be submitted here. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. We process billions of segment updates in real-time every day.ResponsibilitiesAs an engineer on this team, you will be responsible for designing, building, and maintaining systems to support core product areas in Klaviyo. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. We empower creators to own their destiny by making first-party data accessible and actionable like never before. You will also review other engineer’s designs and code, and provide technical mentorship to other engineers on the team and in the broader engineering organization.Team Tech StackPythonDjangoMySQLProxySQLRedisKafkaClickHouseZooKeeperRequired SkillsHighly skilled in using at least one modern programming language5+ years of experience in a software engineering disciplineSignificant experience with full stack application developmentAble to communicate wellAble to work with others on a teamAble to learn continuously and adapt to a high growth environmentAble to stick with and solve difficult problemsPreferred SkillsExperience with distributed systemsExperience performance tuning and scaling systemsExperience with OLTP and OLAP databasesschema designnormalization / denormalization trade-offsperformanceoperationsExperience with high volume data processing and storage systemsExperience using Linux operating systemsGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh).
Software Engineer, AI, Machine Learning and Statistics Applications
Company: Klaviyo
Location: Boston, MA
Posted Aug 25, 2023
Klaviyo values diverse backgrounds and experiences, offering opportunities for growth and collaboration. The Intelligence Pillar focuses on AI, Machine Learning, and Applied Statistics to empower customers. Engineers work on full-stack projects, contributing to product strategy and delivering key capabilities. The company culture emphasizes quality, precision, and communication, with a commitment to equal opportunity and non-discrimination.
Senior Salesforce Developer
Company: Klaviyo
Location: Boston, MA
Posted Aug 25, 2023
Klaviyo is seeking a Senior Salesforce Developer to lead technical aspects of Salesforce projects, collaborate with cross-functional teams, and mentor junior developers. The ideal candidate will have a Bachelor's degree in Computer Science or related field, at least 5 years of hands-on Salesforce development experience, and Salesforce Platform Developer certification. They should be proficient in Apex, Visualforce, Lightning Components, and other Salesforce development technologies, with a strong understanding of Salesforce integration patterns, APIs, and data migration techniques. The role involves leading project development, customizing Salesforce, performing data migrations, providing technical leadership, and staying updated with Salesforce features and industry trends.
Onboarding Specialist (SMS)
Company: Klaviyo
Location: Boston, MA
Posted Aug 22, 2023
Klaviyo is looking for an Onboarding Specialist to help customers set up and succeed with their SMS offering. The role requires finding creative solutions, managing customer relationships, and providing strategic advice. The ideal candidate should have 2+ years of customer success experience and be able to manage multiple accounts.
Software Engineer II - Data Pipeline
Company: Klaviyo
Location: Boston, MA
Posted Aug 24, 2023
Klaviyo values diverse backgrounds and experiences, encouraging applicants to apply even if they're not an exact match. The company is growing and has openings for all skill levels, particularly in engineering. The Event-Pipeline team is responsible for Klaviyo's real-time data pipeline, handling billions of data points daily. They seek software engineers with Python/Django/Flask, GRPC/Protobufs, Kubernetes, Kafka, Apache Pulsar, Redis, AWS, and Airflow experience. Klaviyo is committed to equal opportunity and non-discrimination.
Senior Manager, Talent Management
Company: Klaviyo
Location: Boston, MA
Posted Aug 21, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. You’ll play with our tech stack, learn its depth and scope, and leverage that same technology to help it all scale. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. )You have partnered with L&D and HRBP teams to design and implement talent management initiatives and programs that address the organization’s skill gaps, enhance employee capabilities, and promote employee growth and career development.You have developed and implemented Talent Review and Succession Planning frameworks to identify and develop high-potential employees and leaders for key roles and increase leadership bench strength and capability across all levels of the organizationYou are a guru with all facets of talent management program design–deeply steeped in needs analysis, program development, change and program management–and you can coach others on those very same skills.You’re a strong team player and have a track record of building and maintaining relationships across multiple stakeholders.Nice to havesExperience in a hybrid work environment.Talent Management program design incorporating newer technologies.The ability to laugh at least three times a day. We work hard, but have fun doing it!CR1 Boston HybridGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). You’ll partner with the HRBP team to bring the execution of our critical programs such as goal setting, continuous feedback, performance assessment, and employee engagement surveys to life. And you’ll partner with internal stakeholders across the organization to continually evolve these same programs to meet the changing needs of the business. Force multiplier is your middle name as your team helps ensure Klaviyo is the best place for ambitious people to learn and grow.What we’re looking for8+ years of experience in the talent management / people field (bonus points for fast-paced organizations).At least 4 years of leadership experience. Developing your team is just as important as developing every single employee.A strong desire to leapfrog best practice. You are so deeply passionate about Talent Management and want to put Klaviyo on the map as THE place to learn, grow, and develop.You have experience as a user and/or administrator of an HCM system (Workday preferred. Requests can be submitted here. Our reach spans from the newest of new hires joining the organization to the most senior of leaders. Our aim is to help provide remarkable career experiences anchored in growth and development opportunities that drive meaningful impact for a business brimming with individuals with relentless curiosity, and an “always learning” mindset.About the roleYou are a passionate talent management subject matter expert, and seasoned talent management leader ready to continue building out offerings for the entire organization. That said, evolving and scaling our approach to performance reviews will be a priority out of the gate. You will evolve and scale our approach to succession planning, talent reviews, goal setting, individual development planning, and employee engagement. And you will lead a team to scale additional curated and created programs for employees of Klaviyo, to help accomplish it all.How’ll you’ll have an impactThe part about talent management? We have the privilege of interacting with every single person across the organization. Do you thrive with scaling programs?
Email Deliverability Specialist (Boston)
Company: Klaviyo
Location: Boston, MA
Posted Aug 26, 2023
Klaviyo is seeking a Deliverability Specialist to provide technical support for customers, ensuring they are up-to-date with industry best practices. The role involves developing an in-depth knowledge of the Klaviyo platform, communicating effectively with customers, and collaborating with internal and external stakeholders. The ideal candidate is proactive, empathetic, and has 1-2 years of experience in an analytic, data-driven email deliverability role.