Jobs at Klaviyo
1,463 open positions
Account Executive, Customer Growth (Boston)
Company: Klaviyo
Location: Boston, MA
Posted Aug 10, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Requests can be submitted here. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. This is an incredibly exciting time to join the Klaviyo sales team given that you’ll be an early contributor on a team responsible for scaling Klaviyo’s newest and fastest growing lines of business. How You Will Make a DifferencePartner with Customer Success Managers to effectively target your assigned customer segment/territory and create new SMS opportunitiesCollaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team them how to effectively sell SMS to their clientsSelf-prospect and advise existing Klaviyo customers on the value of SMS and why Klaviyo SMS is the best choice for their businessParticipate in regular workshops, lunch and learns, and in-market networking events to educate your partner and customers on how to best leverage SMS to drive revenue and create long-lasting relationshipsProvide feedback to our Product Team that impacts the product roadmap and what we build for our customersHave a massive impact on revenue targets for 2022Who You Are Experience with software subscription & cloud sales models (SaaS)Experience running a transactional sales cycle, often times with multiple stakeholdersStrong experience selling and winning against competitorsExperience cross-selling products into an existing set of customers is a plusStrong analytical skillsStrong organization Process drivenBackground in marketing automation is considered a plusTeam player, team coaching & building skillsExcellent technical, communication and presentation skillsA results oriented, highly motivated, enthusiastic attitude and the ability to work independentlyDecisive, persistent, convincingLI-HybridGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). If you’re a close but not exact match with the description, we hope you’ll still consider applying. Visit careers.klaviyo.com to see how we empower creators to own their own destiny.The Account Executive, Customer Growth team is responsible for selling our SMS product into our install base of 100k+ customers. We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Senior Product Designer, Onboarding
Company: Klaviyo
Location: Boston, MA
Posted Aug 13, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Please note that this role is based in Boston and requires a hybrid, onsite component. How You’ll Have an Impact:Advocate for good user experience across our content creation journeyTake broad, conceptual ideas and turn them into useful and valuable outputs for our rapidly growing customer baseCollaborate with our design system team to establish new patterns of interaction, when necessaryPartner with Product Managers, Engineers, Researchers and Content Strategists to oversee new templates and our templates libraryGive, solicit, and take feedback from other designers, engineers, and product managers to continually raise our bar for qualityUnderstand and co-own the success metrics for owned product areasWhat You’ll Need:5+ years of professional design experience A sharp sense of composition and style, using combinations of color, typography, layout and messaging to express different messagesA portfolio of projects supporting end-to-end product development cycle, from audience definition to product adoptionA deep understanding of the end-to-end iterative UX process, including wire-framing, prototyping, user research, and design systems; you can concept, prototype, design, and present solutions that solve user and business problems, delivering measurable customer outcomes\Proven self-motivated, detail-oriented craftsperson, able to work efficiently and effectively with other designers, developers, product managers and marketers to advocate for design directionDesign experience across a variety of platforms (desktop, tablet, iOS, Android, etc. Your expertise will shape these experiences to be fast, intuitive, and inspirational, and you will conduct research to learn more about our customer needs. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. As the Senior Product Designer, Onboarding, you will have the opportunity to guide new users from signup to seeing value from Klaviyo in a way that is easy, on-demand, and personalized to any brand.You will work closely with the dedicated team of Product Managers, Engineers, and Data Scientists to prototype new features and interactions for the content library. )Nice to Have:Ability to adapt to new information and an openness to change conclusions when necessary; if one approach doesn’t work, you’re ready to try something elseExperience designing with FigmaAbility to mentor junior designers and to give creative direction to bring out their best workExperience developing or contributing to an actively evolving design systemLI-Onsite LI-CB2Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. Requests can be submitted here.
Senior Executive Business Partner to CMO
Company: Klaviyo
Location: Boston, MA
Posted Aug 08, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. This is a great opportunity for a self-motivated, organized, and eager project manager to work directly with members of our leadership team. Support in the C-level is preferred.You have experience supporting C-level executives (highly preferred).You have experience booking travel and completing expense reports and maybe have experience holding your own corporate card (preferred).You have experience with managing Board of Directors related activities and high profile events such as managing event logistics, especially in a project manager capacity.You’re highly adept in Google Suite, Slack, Zoom, and other communication technologies.You are intellectually curious and maintain a high level of confidentiality.You are proactive in anticipating the needs of the people you support and in obtaining the information you need to execute your projects.You have a team-first mentality and have experience collaborating with key stakeholders on multiple projects.You are able to work independently and are a self-starter.You are on a journey of continuous improvement, and you proactively seek and implement constructive feedback to level up your skills and knowledgeYou possess excellent verbal and written communication skills, ability to influence, and exceptional organizational skills and attention to detail.LI-OnsiteGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). In this role you will:Oversee scheduling and calendar management for assigned executives, including working with executives to prioritize their time and attendance.Provide strategic input on executive level project managementManage the operational cadence of the organization you support to ensure that all pre-planning, meeting scheduling, and follow-ups are completed for major business initiatives throughout the year.Be the second set of eyes on all major business initiative planning and communication to ensure efficient allocation of resources and effective communication for cross-functional collaborations.Attend meetings, take notes on action items, and follow up with content and deliverables as needed.Manage logistics for quarterly executive off-sites and other meetings and events as needed.Help set agendas and review content for leadership meetingsComplete travel arrangements and expense reports for the executives you support.Take ownership of small projects as they come up for example, crafting team communications, managing overall budget and plan events for the team within the budget requirements Willing to go above and beyond to manage changing calendar commitments and seamless global travel schedulingAbility to travel - 20% travel may be required for this roleWho You Are:You have 6 years experience in an administrative support role. Executive Business Partners at Klaviyo have insight into the vision and strategy of a leading tech company in hyper-growth mode while having hands-on impact on executing that vision.How You Will Make a Difference:A successful Executive Business Partner at Klaviyo will be a methodical, organized, take-charge project manager and executive support coordinator who has a deep understanding of all of Klaviyo’s business needs and the impact of major initiatives across departments.
Senior Financial Analyst (Hub)
Company: Klaviyo
Location: Boston, MA
Posted Aug 10, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. Requests can be submitted here. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. The ideal Sr. Analyst will also have experience working cross functionally with multiple business partners and to help the team scale reporting and analytics.How You Will Make a Difference Primary business partner for Chief Financial Officer, Chief People Officer, Chief Legal Officer, and Chief Information & Security OfficerCollaborate with key stakeholders to review financial performance and to understand changes in the business that impact the forecast.Collaborate with key cross-functional stakeholders including Operations, Accounting, People Ops, and Talent AcquisitionDefine strategy for budgeted spend and headcount planningProactively identify risks and opportunities for the designated business segment by leveraging data driven insightsPreparation of the annual budget for respective business partnersWho You AreBachelor's degree in Finance, Accounting, or Economics.3-5 Years of FP&A or Finance experience (SaaS and/or high growth companies preferred but not required)Comfortable working in a fast-paced, high growth environmentDetail oriented with strong organizational skillsAdvanced spreadsheet skills and experience with financial planning toolsExcellent storyteller with deep strategic thinking, analytical and financial modeling skillsPassion for achieving a high degree of accuracy and ownershipExcellent communication skills, both written and verbalPlanful and NetSuite experience preferredLI-CR1 LI-Boston LI-HybridGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. Reporting to the Senior Manager of FP&A, the Analyst will help with all G&A-related aspects of the annual budget, forecasting, strategic decision making, and business partnering. This role will be the primary point of contact and have high visibility with senior leadership to provide support and guidance on financial performance of the G&A functions. In addition to regular reporting, the analyst will be a key contributor and influencer on various projects with exposure to company-wide initiatives. The analyst will work closely with members across the organization at Klaviyo to help track progress against budget and forecast and to understand the organization’s future and current spend.
Lead Software Engineer - Integrations
Company: Klaviyo
Location: Boston, MA
Posted Aug 13, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Additional responsibilities include providing quality PR reviews for our code-owned areas of the application, participating in architectural design decisions, collaborating with product owners and providing technical expertise on upcoming Product Specifications, and acting in a project lead capacity to make sure that work is well-defined, estimated, and planned accordingly.Team Tech Stack:Python, Django REST Framework, DjangoReact, React QueryMySQLRedisMemcachedRabbitMQ / CeleryRequired Skills: 7+ years of experience in a software engineering disciplineSignificant experience with full stack application developmentExperience working with both monolithic and microservices architecturesExperience with CI/CD pipelinesExperience debugging performance issues and improving application performancePreferred Skills:Experience working with Service Oriented Architecture (preferably in Python)Experience working with RESTful applications/APIsExperience with mentoring junior developersExperience with highly available, scaling systems.Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. You will have an opportunity to make a major impact on the direction and priorities of the team.As an engineer on this team, you will be responsible for building and managing Klaviyo’s integration settings pages, API services that communicate with 3rd-party vendor APIs, data transformation of data flowing between Klaviyo and the 3rd-party vendor, as well as wiring up the API Services into a number of data pipelines. Behind the scenes, we use a variety of different pipelines to process data flowing to and from the vendor at scale.Responsibilities:This is a newly formed team, so incoming members will be responsible for building the foundation of the developer experience at Klaviyo. These pipelines range from webhook processing to periodic data syncs to syncing data back to the vendor.
Senior UX Researcher (Boston, MA)
Company: Klaviyo
Location: Boston, MA
Posted Aug 12, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. You know when to engage with teams in Design, Product, Engineering, Data Science and which questions to ask, where to probe, and how to land insights across a business. You bring joy to research, while ensuring data integrity and validity.Knowledge of research methods and tools for conducting research across devices, with various customer segments and markets (including international).Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). Requests can be submitted here. You’re passionate about products and believe great experiences are always inspired by a deep understanding of people. How you’ll make an impact:You will create the conditions for product success, by providing strategic research that the team needs at all stages of the product lifecycle, and developing into a growing knowledge center that ensures human empathy and informs product decisions. Facilitate research events, using appropriate tools and protocols to understand stated and unstated needs and pain-points.De-risk investments by conducting mixed research methods, develop insights that guide our product strategy across teams in Product, Design, Engineering and Data Science.Inform multiple product road maps through your research insights.Increase the velocity and volume of research within Klaviyo through partnerships, lunch and learns, and at least quarterly “top findings” synthesis.Drive changes to product and design through synthesizing and communicating research findings into meaningful recommendations and actionable results in order to inform business decisions. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. You know that true insights cannot be "delivered", but must be "developed". Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond.
Site Reliability Engineer - Velocity
Company: Klaviyo
Location: Boston, MA
Posted Aug 10, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. AWS)Ability to troubleshoot production issues related to computer infrastructure, configuration, monitoring, deployments, and continuous integration and deliveryAbility and willingness to learnAbility to collaborate with others on a teamAbility to participate in an on-call rotationGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. SREs are team players who embed themselves within product teams as needed to advance the architecture and performance of software systems and train their peers in topics such as debugging distributed systems, building self-healing applications and eking out every drop of performance possible. How You'll Make a DifferenceShip foundational services to enable Klaviyo engineering to move faster with confidenceDesign and develop systems and processes that enable highly available & scalable systemsDesign, build and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo’s servicesAchieve break-throughs in systems throughput by identifying and eliminating bottlenecksLeverage technology such as Python, AWS, Django, Kubernetes, Bash, Terraform, MySQL, RabbitMQ, Redis, Cassandra, Postgresql to advance Klaviyo’s platformChampion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design reviewContribute to the company as a subject matter expert in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo.Participate in periodic on call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatiguePrototype and advocate for architectural improvements to achieve breakthrough results in Klaviyo systems’ operational scalability and reliabilityWork hand-in-hand with product-facing engineers to ship impactful codePerform quantitative analysis to understand and scale Klaviyo systems and manage the cross-functional effort to resolve scalability issuesProduce and advocate for preventative, upstream solutions with internal stakeholders and external vendors and dependenciesConfidently make informed, data-driven decisions in a fast paced environment with competing prioritiesWho You AreKnowledge of Linux operating systems and computer networkingExperience writing code in a programming language such as Python, Ruby, Go, etc.Experience administering cloud-based infrastructure (e.g. Requests can be submitted here. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. If you’re a close but not exact match with the description, we hope you’ll still consider applying. We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Senior Sales Operations Analyst (Boston)
Company: Klaviyo
Location: Boston, MA
Posted Aug 08, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. This role will independently identify analysis opportunities to better understand trends and the organization.How You Will Make a Difference:Manage advanced reporting and analytics project requests from internal stakeholdersIndependently identifies analysis opportunities to better understand sales trends and the organizationUnderstand data environment in systems of record, and "best data to use"Build connections and collaborative relationships beyond one’s own team to help achieve business objectivesAnalyze Klaviyo data, produce and maintain sales reports, present and distribute data interpretations and educate sales leadership on analysis best practicesMaking recommendations to the marketing and sales departments based on market analysisAnalyze historical data to provide sales insights regarding performance, seasonality, high level trends, etc. to sales leadershipIdentify opportunities through data to drive an efficient sales process and generate revenueEducate, consult and enforce Salesforce best practices within the sales teamIdentify systems and process learning opportunities for the sales team and partner with enablement to create documentation and training sessions to address these gapsManage operational projects to assist the sales team in meeting their revenue goals (e.g. Visit careers.klaviyo.com to see how we empower creators to own their own destiny.The Senior Sales Operations Analyst will partner closely with sales leadership and play a key role in building the systems to support an exponentially growing sales team by implementing policies, educating sales teams and using data analysis to identify opportunities, address deficiencies, and maintain growth through advanced reporting and analytics. We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Customer Education Specialist
Company: Klaviyo
Location: Boston, MA
Posted Aug 13, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. The training formats include, but are not limited to, small group trainings, large webinars, multi-session summits, and in-person events. You ideally have a strong background in marketing, have a proven track record of project managing on-time, and are an exceptional storyteller. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. We are interested in individuals who enjoy finding creative solutions to unique problems, who thrive in challenging situations, and want to apply these skills to solve problems for customers using our software at scale.How You'll Make a DifferenceFacilitate customer success and growth throughout the customer life cycleSupport a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer-centric approachResearch and develop 1 to many customer engagement strategies through different types of trainingDeliver engaging trainings to a variety of audience sizes from one-on-one to sessions over 1k attendees.Deliver actionable insights and strategic recommendations to the Customer Success, Support, and Product/Engineering teamsWho You AreYou’re a customer success champion with a track record for building and nurturing relationships through live trainings and webinarsYou are passionate about marketing, especially engaging DTC brandsYou effectively balance smart strategy with relevant content that helps businesses grow while hitting challenging goalsYou thrive in a fast-paced, adaptable environment with multiple prioritiesYou enjoy working on collaborative cross-functional teamsYou have excellent organizational and project management skillsYou’re have stellar communication skills via phone, video conference, and emailYou thrive on data and use Excel, Tableau, or similar software, to turn data into actionable insightsYou ideally have experience using ecommerce platforms and advising customers on marketing strategyGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). You’ll collaborate closely with fellow members of the Customer Education team, marketing, sales, and customer success more broadly to get customers the information they need.
Software Engineer, Reviews
Company: Klaviyo
Location: Boston, MA
Posted Aug 08, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. ), Terraform, Ansible, Packer, and other DevOps toolsGet to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Fully remote candidates will unfortunately not be considered at this time. How You Will Make a Difference:You will be a core member of the reviews team, working on impactful customer facing features that will make our product the best in the industry You will work on reviews recording which will be displayed both on the customers website and within the productYou will work on high scale systems responsible for serving our reviews product efficiently on our customer’s websitesYou will work closely Product, Design, and Data Science to provide the best experience for our customersWho You Are: Skilled at reading and understanding code, across a variety of codebases.Thrives in a startup/entrepreneurial type environment that is fast paced, customer focused, and strategic.Able to communicate wellAble to learn continuously and adapt to a high growth environmentHas experience developing full stackexperience building, improving and iterating on products (Nice to have)Technologies we use (not exhaustive):HTML, TypeScript, JavaScript, React, Backbone.jsPython, Django, CeleryMySQL, Cassandra, RabbitMQ, RedisAmazon Web Services (EC2, RDS, Aurora, etc. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. Requests can be submitted here. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. As we have recently launched we’re looking to build on the momentum and expand our offering quickly. Our reviews offering allows for easy installation, integrates seamlessly with the rest of the product and an easy to use onsite experience that enables our customers to record reviews on their products.
Senior Manager, Global Benefits
Company: Klaviyo
Location: Boston, MA
Posted Aug 08, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. Requests can be submitted here. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. This position will play a key role in the implementation and administration of benefits plans across the company.How You Will Make a DifferenceOversees the strategy and program management of all Global Benefits (US, AU and UK for now). Manages the relationships with our vendors, brokers and consultants to ensure we’re getting the right level of service. Ensures exceptional customer service for all of our employees. Multi-year strategic planning to ensure we have a scalable, valued, and inclusive total rewards program. Drives process improvement across rewards programs. Rolls out amazing communications, branding, and programs that sell the value proposition of our incredible benefits offerings to our Klaviyos and their families. As a member of our integrated Total Rewards team, supports all team priorities. Manages a team of ambitious high-slope Klaviyos that support and enable well-being.Who You AreBA degree in a related fieldYou have 8+ years experience working with benefits programs and analysis, including previous experience managing 401k committees and leave administrationStrong project management skills and the ability to seamlessly toggle between long term planning and short term executionYou enjoy building things and continually strive to do things better than the status quo. You are intellectually curious.Excellent verbal and written communication skills, ability to influence and outstanding organizational skills and attention to detail.You are able to work cross functionally with different areas of an organization.You understand what it takes to deliver above benchmark wellness offerings that drive learning and growth and support our values.Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). If you’re a close but not exact match with the description, we hope you’ll still consider applying. Visit careers.klaviyo.com to see how we empower creators to own their own destiny.We’re looking for a Senior Benefits Manager to join our Total Rewards team at Klaviyo.
Senior People Analytics Specialist
Company: Klaviyo
Location: Boston, MA
Posted Aug 08, 2023
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.You can find our Job Applicant Privacy Notice here. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Upon request, you can receive additional information about the compensation and benefits for this role. Additional information regarding benefits can be found at klaviyorewards.com.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. You have strong analytical skills, proven experience understanding and effectively using data and metrics to implement processes/workflows. You enjoy building things and continually strive to do things better than the status quo. Excellent verbal and written communication skills, outstanding organizational skills and attention to detail.Get to Know KlaviyoWe’re Klaviyo (pronounced clay-vee-oh). You’ll have a strong technical foundation upon which to lean as you keep up with the technical demands of this role. Who You Are:Bachelor’s Degree in business, engineering or a related field and 5+ years of experience in a quantitative or analytics role. You’re good with analytics and strategy – but you’re great with communication and working with stakeholders.Experience with Excel or Google Sheets.Demonstrated experience using Tableau, Power BI or other dashboard tools to build meaningful analyses.Demonstrated experience with statistical analysis – especially hypothesis testing, regressions and forecasting.Experience with analysis in Python or R a plus.You are intellectually curious. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. Requests can be submitted here. This role will report to the Director of People Analytics.How You Will Make a Difference:You’ll be a strong internal consultant: you’ll build strong, trusted relationships with our stakeholders, understand business needs and build solutions that empower our stakeholders with the right insights at the right time.You’ll synthesize: the most important thing we do in people analytics is answer the “so what”.You’ll regularly distill complex and nuanced data into simple and actionable insights for our stakeholders.You’ll be a storyteller: to make a tangible impact, we must effectively communicate our findings. We’re looking for a passionate Senior People Analytics Specialist to join our team.