Jobs at KnowBe4
687 open positions
Sales Account Executive (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 15, 2023
KnowBe4 is a global provider of security awareness training and simulated phishing platform, used by tens of thousands of organizations. They offer a fun and engaging workplace, with a focus on radical transparency, extreme ownership, and continuous professional development. The company values roleplaying and offers a modern, high-tech work environment with fantastic benefits.
SMB Sales Representative (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 04, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. After demonstrating success in this market, promotion to Enterprise sales could be available.Responsibilities:Become an expert in identifying the challenges our prospective clients face, which can be addressed with our security awareness trainingClose new business consistently at or above quotaSystematically follow-up on all qualified opportunities and document your interactionsServe as an enthusiast for KnowBe4’s productsBuild relationships with prospects and internal stakeholders to grow new businessBring your thinking, strategies and ideas to advance our company’s values, culture and vision for the futureMinimum Qualifications:Evidence that you are a Top Producer (Over Quota, President’s Club and/or results that would put you in the top 10% of your peers)Self-starter; motivated; energetic; you can roll up your sleeves to deliver on objectivesA strong work ethicExperience managing your sales quotas and your pipelineStrong communication, collaborative and team working skills are criticalExcellent writing skills required including proper use of grammar and spelling3+ years experience selling within the IT security field or innovative online product environmentExperience with SalesForce is a plusFamiliarity with Google Apps and GmailEnergy, passion, humor, compassion and enthusiasmOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area. ZRAs a Sales Representative, you will benefit from inbound leads and identify opportunities. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Prospective clients will consist of small and mid-sized businesses (under 1,000 employees) initially. You will run online demos of the KnowBe4’s Security Awareness Training Platform and successfully sell our value proposition. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Customer Success Manager (SMB) (Remote)
Company: KnowBe4
Location: Remote
Posted Aug 11, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. Our Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details, click here. Responsibilities:Forge relationships with new customers, including management and executive stakeholders, and understand their objectivesFrom a consultative approach, develop a strategy and plan for achieving customer objectivesLeverage KnowBe4 assessmentsManage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, initial end-user phishing and training campaigns, and other change management activitiesCoordinate with technical support for technically complex questions Monitor customer usage, adoption, and customer health metrics Continually work with customers, including management and executive stakeholders, per prescribed engagement model to support ongoing successful adoption of KnowBe4’s products and to drive additional value throughout the lifetime of the subscription termPerform periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoptionConduct periodic strategic engagement reviews with management and executive stakeholders to ensure alignment on customer objectives, industry trends, benchmarking, value delivered, opportunities for additional value, KnowBe4 product updates and overall level of satisfaction Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.Leverage new and existing tools, processes and best practices to ensure customers are realizing the greatest possible value from KnowBe4Coordinate and assist your Pricing Specialist with customer renewals, add-ons and upgrades within your portfolioMeet and exceed bookings targets and quotasMaintain impeccable administration of your accounts in the Company’s CRMQualifications:Associate’s degree or equivalent work experience and education preferred Familiarity with standard concepts, practices and procedures within the IT Security FieldExperience with Salesforce or other CRMExperience with Microsoft Excel and WordExperience with Gmail and Google DocsExperience with web Browsers (Chrome, Internet Explorer, etc. This will be accomplished by delivering a great customer experience and maximizing the use of our products, as well as delivering outcomes, results and value that exceed customer expectations. Customer Success Manager (SMB/TT) is responsible for managing the onboarding of new customers, the renewal process and customer growth by identifying add-ons and upsell opportunities. )IT experience/exposure is a plusPrior experience as a Customer Success Manager preferredExcellent verbal and written communicationsSuperior Customer Service skillsExcellent time management and organization skillsAbility to build a rapport through phone calls, email and video conferencingStrong collaborative and teamwork skillsStrong negotiation skillsMust be able to work with minimal supervisionThe compensation for this position ranges from $51,000 - $56,000 including base, bonuses and commissions. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Remote positions open to the US only.The Customer Success Manager (SMB) is responsible for building effective relationships with customers and for maximizing the customer lifetime value within the assigned portfolio.
Project Coordinator to EVP International and Global Channel Sales (Local - Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 08, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Prior experience with Salesforce, Concur, Envisage, Greenhouse, Smartsheets or Slack, a plusAt least 3 year experience in being an executive assistant or administrative assistantStrong verbal and written communication skillsStrong critical thinking skillsExtremely detail-oriented and data-drivenExcellent time management and organization skillsExcellent computer skillsOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Project Coordinator to the EVP International Sales and Global Channel Sales is responsible for providing full administrative and secretarial support to the EVP of International and Global Channel Sales to ensure the smooth management of day to day affairs and global coordination.vResponsibilities:Manage and take ownership of the EVP International and Global Channel Sales’ calendar and scheduled meetingsProactively reschedule, hold time and gather necessary information prior to meetings and calls to ensure EVP International and Global Channel Sales is properly preparedCoordinate all domestic and international travel arrangements for EVP International and Global Channel Sales (including visas and accommodations)Be present on at all meetings, record meeting minutes and ensure all action items are completedServe as liaison with global executives and key stakeholders for coordination on meetings and projects, as neededDraft various correspondence, reports, and contracts as directed by the EVP International and Global Channel SalesFollow-up on important action items which fall within the EVP’s responsibility and dictate follow up actions, as neededSubmit all expenses for reimbursement through Concur for EVP International and Global Channel SalesAssist EVP International and Global Channel sales with clerical duties, such as filing, answering phone calls, responding/routing to emails, coordinating agendas and other administrative responsibilities assignedRequirements:College Degree, preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Safari, Internet Explorer etc. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
SEO/SEM Manager (Remote)
Company: KnowBe4
Location: Remote
Posted Aug 04, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. The ideal candidate will identify and execute opportunities to improve our company’s search rank for key terms at the top, middle, and bottom (branded) of our marketing funnel, and acquire new leads and customers through online pay-per-click and cost-per-acquisition campaigns.Responsibilities:Analyze key metrics and results of search programs to make data-backed recommendations for improvementProvide analytical reporting of programs to stakeholdersStay up-to-date with the latest trends and changes with SEO and online advertisingWork closely with the digital marketing team to maintain and optimize organic and paid search programs and associated reporting and budgets for each programManage search engine performance and goal-setting based on clickthrough rates, traffic, conversions and opportunitiesAssist with completing organic and paid search deliverablesDevelop a strong relationship with our vendors and internal teams to execute your vision for organic and paid search programsCollaborate with internal team members and our SEO agency to monitor and improve global search engine optimization results for KnowBe4's websites and blogs (new and existing)Design and develop optimization strategies in coordination with our paid search agency to maximize ROI and meet our goals across all paid search campaigns globallyUse Salesforce campaign reporting to help test and make improvements upon proper UTM utilization and trackingMinimum Qualifications:Bachelor’s degree or equivalent work experienceMinimum 2 years of experience working on organic and/or paid search programsThorough knowledge of search ranking and optimization factors and key algorithm updatesIn-depth knowledge of the various paid marketing channels and technologies, including paid search (Google Ads and Bing Ads), retargeting, display, and video advertisingBasic knowledge of HTML and web design as they relate to organic and paid searchExcellent communicator and creative thinker, with an ability to use both data and intuition to inform decisionsProficient in web analytics and keyword toolsExcellent written and oral communication skillsExperience with Hubspot a bonusThe base pay for this position ranges from $90,000-$100,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.Our Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Remote positions open to the US only.The SEO/SEM Manager will be an integral part of the Online Marketing team, supporting organic search and paid search marketing programs. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Sales Development Representative (Hybrid) (Fluent in Spanish/Portuguese)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 16, 2023
KnowBe4 is a global provider of security awareness training and simulated phishing platforms, used by tens of thousands of organizations. They offer a welcoming workplace with radical transparency, extreme ownership, and continuous professional development. The Sales Development Representative (LATAM) role involves reaching out to prospects, educating them on the partner program, and passing qualified partners to the Channel Sales team. The company offers fantastic benefits, including company-wide monthly bonuses, employee referral bonuses, and a relaxed dress code.
Channel Sales Development Representative (Hybrid) (Fluent in Spanish/Portuguese)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 11, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. The ideal candidate will engage with prospects to conduct initial discovery, educate them on KnowBe4 products and partner programs, and pass qualified partners to the Channel Sales team and will also call out to existing KnowBe4 partners that are not currently transacting to reignite their interest in selling KnowBe4 products to their customers.Responsibilities:Reach out via phone and/or email to prospects (partners) and get them interested in partner programIdentify and qualify prospective partners who are a good fit for KnowBe4’s global partner programEducate prospective partners on the partner program, requirements, and deliverablesComplete the partner discovery detail in Salesforce.com and provide a basic assessment Follow up and recommend the most relevant program per the partner ‘type’Develop opportunities for the Channel sales team from prospecting and marketing generated leadsRespond, engage, and qualify inbound leads and inquiriesCollaborate with sales and marketing team members on strategic sales approachDevelop and execute on a strong prospecting plan of attack, including email and call scriptsTrack all relevant qualification and lead management activity using Salesforce.comEnsure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com Provide in depth information to the Channel Account Managers to enable the most qualified and productive demosFollow policy and procedure regarding following up on leadsPass qualified partners to the Channel Account Management teamReignite existing KnowBe4 partners that are not currently transacting to renew interest Pass reignited partners that are invested in generating new business to Channel Account Management teamRecruit partners to attend partner portal walkthrough webinarsQualifications:Bachelor’s Degree a plusPrevious Channel SDR experiencePrevious experience selling into LATAM IT marketsFamiliarity with standard concepts, practices and procedures within the IT Security Field a plusExperience with Gmail and Google DocsExperience with MS OfficeExcellent verbal and written communicationsFluent (conversational) in Spanish and PortugueseGood computer skillsFriendly phone voice“Pleasantly persistent” as it can take multiple tries to reach a prospectAbility to leave an engaging message and sound interestedMust be highly organized and results-orientedOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Channel Sales Development Representative (LATAM) is often the first person that prospective partners engage with at KnowBe4 and plays an important role in ensuring partners have a positive experience with KnowBe4 from their initial interaction and continuing to support partners during various parts of the partner lifecycle. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Account Executive (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 15, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. Prospective clients will consist of small and mid-sized businesses. Responsibilities:Prospect and build a consistent pipeline while using a consultative approach to close deals on a monthly basisClose new business at or above quotaBuild relationships and rapport with clients using a bottom up approachBe able to build a book of business by utilizing hunting skill sets with Salesforce and some warm leads provided to youMinimum Qualifications:Proven track record of being a results driven top performerAbility to exceed monthly revenue targets consistentlyExperience managing an individual sales quotas and upkeep of prospect pipelineExperience in selling a SaaS or IT related product is a plusEvidence of success in a remote position where you've shown effective time managementBe able to work effectively both in a team office environment and remoteOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area. As an Account Executive in the SMB space, you will be responsible for a full cycle sales role from prospecting to close. You will run online demos of the KnowBe4’s Security Awareness Training Platform and close net new business. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Regional Account Manager (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 15, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. Prospective clients will consist of small and mid-sized businesses. Responsibilities:Prospect and build a consistent pipeline while using a consultative approach to close deals on a monthly basisClose new business at or above quotaBuild relationships and rapport with clients using a bottom up approachBe able to build a book of business by utilizing hunting skill sets with Salesforce and some warm leads provided to youMinimum Qualifications:Proven track record of being a results driven top performerAbility to exceed monthly revenue targets consistentlyExperience managing an individual sales quotas and upkeep of prospect pipelineExperience in selling a SaaS or IT related product is a plusEvidence of success in a remote position where you've shown effective time managementBe able to work effectively both in a team office environment and remoteOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area. As a Regional Account Manager in the SMB space, you will be responsible for a full cycle sales role from prospecting to close. You will run online demos of the KnowBe4’s Security Awareness Training Platform and close net new business. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Channel Marketing Program Manager (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 05, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. These partners include resellers, MSPs, consultants, tech alliances, system integrators and more. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. You will apply your deep knowledge and experience to work with channel sales, supporting teams and partners to roll out programs and provide the best partner experience while ensuring guidelines are followed. Responsibilities:Monitor deal registrations for the region to optimize the process and increase the Net New closed won percentageMeet with and advise channel account managers (CAMs) and sales leaders when they have on deal registration approvals Ensure policy and procedure aligned with the Partner Program Office (PPO) is adhered to throughout the region and partner with sales performance coaches for supportLaunch new partner programs to CAMs and partners, focusing on partner experience and execution Work closely with CAMs to help them understand partner stratification levels and steps to accelerate partnersUse the partner stratification to identify partners that demonstrate a high level of investment with KnowBe4 and work with CAMs and these partners to build a plan to increase Net New salesSupport in building new programs to drive revenue for KnowBe4 and our partnersOversee and manage localization of call scripts and templates to enable CAMs and partnersPartner with marketing to drive partner engagement in the joint marketing programAnalyze trends and provide feedback to PPO on how to optimize and improve statsQualifications:Minimum 2 years of experience in building partner programs Experience in the IT Security or SaaS technology industry a plusExperience building MSP program a plusSuccessful track record of working and communicating with multiple stakeholders and cross functional teams, including sales, marketing, product, and operationsExcellent project management skills and attention to detailExcellent problem solving skills and ability to work through ambiguityExcellent communication and presentation skills Able to manage deadlines and work collaboratively in a fast-paced, dynamic environmentDemonstrated ability to think strategically and analyticallyWork cross-organizationally to build consensusOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. You will focus on gaining adoption of KnowBe4 partner programs across our entire partner ecosystem. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area. The Channel Program Manager is looking for an experienced Channel Marketing Program Manager to join the team. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Executive Assistant (Hybrid)
Company: KnowBe4
Location: Tampa Bay, FL
Posted Aug 17, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. )Prior experience with Salesforce, Envisage, Greenhouse, Smartsheets or Slack, a plusAt least 3 year experience in an executive assistant or administrative assistant role supporting a C-Level ExecutiveStrong verbal and written communication skillsStrong critical thinking skillsExtremely detail-oriented and data-drivenSuperb time management and organizational skillsTechnologically savvyOur Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Clearwater positions open to candidates located in greater Tampa Bay area.The Executive Assistant is responsible for providing full administrative and secretarial support to the EVP of International and Global Channel Sales to ensure the smooth management of day-to-day affairs and global coordination.Responsibilities:Manage and take ownership of the EVP’s calendar and scheduled meetings.Proactively reschedule, hold time and gather necessary information prior to meetings to ensure EVP is properly preparedCoordinate all domestic and international travel arrangements for EVP (including visas and accommodations)Be present on all meetings, record meeting minutes and ensure all action items are completed and/or followed-up on.Serve as liaison with global executives and key stakeholders for coordination on meetings and projects.Draft and send out various correspondence and reports to leadership teams and C-Level Executives on behalf of the EVP.Submit all expenses on behalf of EVP for reimbursement through the company expense system.Assist International Sales Operations Manager with projects and tasks, as necessary.Requirements:College Degree, preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Safari, Internet Explorer etc. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
Customer Real Specialist (Remote) (Fluent in Spanish/Portuguese)
Company: KnowBe4
Location: Remote
Posted Aug 22, 2023
For more details about our benefits, visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. www.knowbe4.com/careers/know-your-pay/customer-success.Our Fantastic BenefitsWe offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details, click here. )Experience with Salesforce or other CRM preferredSpanish fluent (spoken and written), Portuguese is a plus.Familiarity with standard concepts, practices and procedures within the IT Security FieldPrevious sales or negotiation experienceStrong verbal and written communicationsExcellent time management and organization skillsSuperior customer service skillsStrong collaborative and team work skillsAbility to work with minimal supervisionAbility to build rapport with customers via phone, email and video conferencing The compensation for this position ranges from $75,000 - $80,000 including base, bonuses and commissions. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.Remote positions open to the US only.The LATAM Customer Renewal Specialist is responsible for coordinating with SMB CSM’s and customers to provide pricing quotes for renewals, add-ons, and upsells and then successfully and efficiently close those opportunities.Responsibilities:Manage all opportunities within assigned customer portfolio and perform research to understand customer health and account status as it pertains to those opportunitiesCoordinate with SMB CSM’s to strategize on renewals, add-ons and upsells for their customers to maximize bookings Be proactive when conducting discovery with customers on opportunities and handle any objections to ensure predictability of successfully closing those opportunitiesNegotiate with customers on opportunities to prevent churn and secure optimal termsEmploy pricing strategies that meet the Company’s standards, policies, and proceduresGenerate pricing quotes for renewals, add-ons, and upsells Manage your assigned 30, 60, and 90 day opportunity pipeline, weekly and daily forecasts and meet regularly with the Customer Success Regional Director to reviewThoroughly and accurately complete the 6 month deal sheets in Salesforce for each opportunity Meet and exceed bookings targets and quotasMaintain impeccable administration of your opportunities in the Company’s CRM Minimum Qualifications:Associate’s Degree or equivalent work experience and education preferredExperience with Gmail and Google DocsExperience with MS Office (Word and Excel)Experience with web browsers (Chrome, Internet Explorer, etc. We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.