Jobs at Nextiva
904 open positions
Front End Software Engineer
Company: Nextiva
Location: Remote
Posted Mar 13, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p>Nextiva is currently seeking bright and talented individuals for a <strong>Principal<strong> <strong>Software Engineer<strong> position to join our expanding development team This position is responsible for helping to drive technology efforts which may include architectural design supporting existing applications new application development application testing and user support This developer will work with a growing team and help develop new systems from the ground up as well as support existing applications A commitment to collaborative problem solving sophisticated design and quality product is essential<p> <p>As a<strong> Principal Front end Software Engineer<strong> you will assist in the development implementation and management of technologybased business solutions to improve our product offerings You will assist in the design coding testing and implementation of software applications to meet both functional and technical requirements<p> <p><strong>The responsibilities of a Principal Software Engineer<strong> range from designing systems writing developing testing and reviewing code supporting existing applications liaising with end users to fix defects find solutions and test them adding functionality to applications by designing and implementing solutions and more<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Help one or more teams build and deliver software that solves complex customer problems<li> <li>Help drive strategic technical decision making<li> <li>Build RESTful web applications and design distributed systems<li> <li>Regularly solve problems that span the entire architecture<li> <li>Use the latest technology and techniques to build distributed scalable and faulttolerant software systems that power our business communication offerings<li> <li>Help drive the technical roadmap and technology standards<li> <li>Take a customerfocused approach in working with our product team to prioritize and deliver new features<li> <li>Deliver testable and maintainable code<li> <li>Learn on the job new technologies and techniques to support our continuous improvement culture<li> <ul><p><strong>Qualifications<strong><p> <p>Bachelors degree in Computer Science or related field or equivalent work experience<p> <p><strong>Experience<strong><p> <ul><li>Extensive software development experience<li> <li>Extensive experience with RESTFul services and APIs design<li> <li>Experience with automated testing frameworks<li> <li>Extensive experience designing and using deployment systems<li> <li>Extensive experience with messaging systems RMQ Kafka Firebase<li> <li>Experience with build and packaging systems Maven pip npm webpack<li> <li>Experience with distributed caching systems<li> <li>Deep understanding of design patterns and as deployed systems using them<li> <li>Understands and leverages CICD<li> <li>Understanding of UNIX based systems<li> <li>Understands secure coding best practices<li> <li>Drove several multi team architectural improvements or new technology implementations<li> <ul><p><strong>Language Specific Qualifications<strong><p> <ul><li>Language API<li> <ul><ul><ul><li>JavaScript<li> <ul><li>Web Socket<li> <li>Web RTC<li> <li>Web Worker API<li> <li>Broadcast Channel API<li> <li>Browser Extension<li> <ul><li>HTML 5<li> <li>CSS Less<li> <li>Graph QL<li> <li>REST APIs<li> <ul><li>Framework Library<li> <ul><li>Angular 15 and up<li> <li>REACT Native<li> <li>PrimeNG<li> <li>Ionic<li> <ul><li>Storage<li> <ul><li>Google Big Query<li> <li>Mongo DB<li> <li>Google Cloud Storage<li> <ul><li>SalesForce<li> <ul><li>Open CTI knowledge<li> <li>APEX Development<li> <ul><li>Microsoft<li> <ul><li>Microsoft Dynamic CTI Connector<li> <li>Microsoft Teams app development<li> <ul><li>Tools Experience<li> <ul><li>Postman<li> <li>GitHub<li> <li>Visual Studio Code<li> <li>Microservice deployment using GCP GCloud GCP Artifact Artifactory Kubernetes<li> <ul><li>Experience<li> <ul><li>Real time application development<li> <li>Mobile development<li> <ul><ul><p><strong>Nextiva Core Competencies DNA<strong><p> <ul><li><strong>Drives Results<strong> The successful candidate will be action oriented with a passion for solving problems They will bring clarity and <strong>simplicity<strong> to ambiguous situations This individual will challenge the status quo asking what we can do differently and finding ways to create and build more success She is a change agent prepared to lead and drive changes as we transform <li> <li><strong>Critical Thinker<strong> The successful candidate is fact based and data driven able to understand and articulate the why identifying key drivers and learning from the past They are <strong>forwardthinking<strong> anticipating problems before they arise Theyll recommend and action well thought out solutions understanding the risks and dependencies <li> <li><strong>Right Attitude<strong> The successful candidate will be teamoriented collaborative and competitive with a winning mindset theyre resilient and able to easily bounce back from setbacks She will be able to zoom in out willing to be handson to help solve important problems while being a motivating figure for the team along the way She will embrace a culture of service and learning with a focus on <strong>caring<strong> supporting and respecting our customers and team members<li> <ul><p><strong>Compensation Rewards amp Benefits<strong><p> <p>Nextiva provides a comprehensive employee benefits package that includes supplemental medical insurance including prescription coverage mental health support and a range of medical services and supplies dental vision disability life insurance an Employee Assistance Plan Flexible Time Off FTO for salaried employees an RRSP employee longterm savings plan through CanadaLife with Nextiva matching comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime<p> <p><strong>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <strong><p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p>LIJG1 LIRemote<p>
Front End Software Engineer
Company: Nextiva
Location: Remote
Posted Mar 11, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p><b><b> <p><p>Nextiva is currently seeking bright and talented individuals for a <strong>Principal<strong> <strong>Software Engineer<strong> position to join our expanding development team This position is responsible for helping to drive technology efforts which may include architectural design supporting existing applications new application development application testing and user support This developer will work with a growing team and help develop new systems from the ground up as well as support existing applications A commitment to collaborative problem solving sophisticated design and quality product is essential<p> <p>As a<strong> Principal Front end Software Engineer<strong> you will assist in the development implementation and management of technologybased business solutions to improve our product offerings You will assist in the design coding testing and implementation of software applications to meet both functional and technical requirements<p> <p><strong>The responsibilities of a Principal Software Engineer<strong> range from designing systems writing developing testing and reviewing code supporting existing applications liaising with end users to fix defects find solutions and test them adding functionality to applications by designing and implementing solutions and more<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Help one or more teams build and deliver software that solves complex customer problems<li> <li>Help drive strategic technical decision making<li> <li>Build RESTful web applications and design distributed systems<li> <li>Regularly solve problems that span the entire architecture<li> <li>Use the latest technology and techniques to build distributed scalable and faulttolerant software systems that power our business communication offerings<li> <li>Help drive the technical roadmap and technology standards<li> <li>Take a customerfocused approach in working with our product team to prioritize and deliver new features<li> <li>Deliver testable and maintainable code<li> <li>Learn on the job new technologies and techniques to support our continuous improvement culture<li> <ul><p><strong>Qualifications<strong><p> <p>Bachelors degree in Computer Science or related field or equivalent work experience<p> <p><strong>Experience<strong><p> <ul><li>Extensive software development experience<li> <li>Extensive experience with RESTFul services and APIs design<li> <li>Experience with automated testing frameworks<li> <li>Extensive experience designing and using deployment systems<li> <li>Extensive experience with messaging systems RMQ Kafka Firebase<li> <li>Experience with build and packaging systems Maven pip npm webpack<li> <li>Experience with distributed caching systems<li> <li>Deep understanding of design patterns and as deployed systems using them<li> <li>Understands and leverages CICD<li> <li>Understanding of UNIX based systems<li> <li>Understands secure coding best practices<li> <li>Drove several multi team architectural improvements or new technology implementations<li> <ul><p><strong>Language Specific Qualifications<strong><p> <ul><li>Language API<li> <ul><ul><ul><li>JavaScript<li> <ul><li>Web Socket<li> <li>Web RTC<li> <li>Web Worker API<li> <li>Broadcast Channel API<li> <li>Browser Extension<li> <ul><li>HTML 5<li> <li>CSS Less<li> <li>Graph QL<li> <li>REST APIs<li> <ul><li>Framework Library<li> <ul><li>Angular 15 and up<li> <li>REACT Native<li> <li>PrimeNG<li> <li>Ionic<li> <ul><li>Storage<li> <ul><li>Google Big Query<li> <li>Mongo DB<li> <li>Google Cloud Storage<li> <ul><li>SalesForce<li> <ul><li>Open CTI knowledge<li> <li>APEX Development<li> <ul><li>Microsoft<li> <ul><li>Microsoft Dynamic CTI Connector<li> <li>Microsoft Teams app development<li> <ul><li>Tools Experience<li> <ul><li>Postman<li> <li>GitHub<li> <li>Visual Studio Code<li> <li>Microservice deployment using GCP GCloud GCP Artifact Artifactory Kubernetes<li> <ul><li>Experience<li> <ul><li>Real time application development<li> <li>Mobile development<li> <ul><ul><p><strong>Nextiva Core Competencies DNA<strong><p> <ul><li><strong>Drives Results<strong> The successful candidate will be action oriented with a passion for solving problems They will bring clarity and <strong>simplicity<strong> to ambiguous situations This individual will challenge the status quo asking what we can do differently and finding ways to create and build more success She is a change agent prepared to lead and drive changes as we transform <li> <li><strong>Critical Thinker<strong> The successful candidate is fact based and data driven able to understand and articulate the why identifying key drivers and learning from the past They are <strong>forwardthinking<strong> anticipating problems before they arise Theyll recommend and action well thought out solutions understanding the risks and dependencies <li> <li><strong>Right Attitude<strong> The successful candidate will be teamoriented collaborative and competitive with a winning mindset theyre resilient and able to easily bounce back from setbacks She will be able to zoom in out willing to be handson to help solve important problems while being a motivating figure for the team along the way She will embrace a culture of service and learning with a focus on <strong>caring<strong> supporting and respecting our customers and team members<li> <ul><p><strong>Compensation Rewards amp Benefits<strong><p> <p>The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors including but not limited to skills sets experience training licensure and certifications etc Our compensation decisions are dependent on the facts and circumstances of each case Our estimate of the expected hiring range for the position as posted is $130000 $231000 A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range<p> <p>Nextiva provides a comprehensive employee benefits package that includes medical including supplemental plans for accident hospitalization and critical illness telemedicine dental vision disability life insurance legal assistance an Employee Assistance Plan paid parental bonding leave PTO for hourly employees and Flexible Time Off FTO for salaried employees an employee longterm savings plan 401k through Fidelity with Nextiva matching comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime<p> <p><strong>Interested in joining our amazing team at Nextiva HQ Apply today as we launch the future of business conversations <strong>🚀<p> <p><strong>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <strong><p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p><em>Nextiva is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <em><em>Nextiva participates in the EVerify Program where and as required by law For additional information about EVerify visit USCIS<em> <p> <p>LIRQ1 LIRemote<p>
Sales Development Representative
Company: Nextiva
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Dec 09, 2023
We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 🚀 To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work. In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix. 1+ years preferred direct / inside sales experience 1+ years preferred sales experience in Telecom, UCaaS, Software / SaaS, Platform Sales, Technology, or other related industry experience Compensation, Rewards & Benefits: Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime. Nextiva is an equal opportunity employer. Our comprehensive training program, plus ongoing coaching and workshops, will transform you into the ultimate sales machine, adding value to your resume and sales game. You'll also gain significant experience using the top sales CRM, Salesforce. For additional information about E-Verify visit USCIS. Nextiva participates in the E-Verify Program where and as required by law.
Mid-Market Customer Account Manager
Company: Nextiva
Location: Remote
Posted Mar 11, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p><strong>How Youll Change Our Customers Lives<strong><p> <p>At Nextiva our MidMarket Customer Account Managers help our customers grow their businesses and simplify their lives by selling our products and solutions Nextiva offers UcaaS and CCaaS services to support our customers voice video collaboration SMS email and surveys needs Nextiva helps businesses of all sizes access the information they need at the right time to provide amazing customer experiences and drive business results <p> <p><strong>The DaytoDay<strong><p> <ul><li>Either be the Primary sales driver for strategic business within an assigned segmentterritory and partner or work within a team to drive new business<li> <li>Identify and properly qualify opportunities<li> <li>Manage all steps of the selling process including coordinating complex sales cycles through decisionmaking process and contract execution<li> <li>Interact with partners and RegionalInside Partner Managers internal to prospect and collaborate on strategic initiatives to drive incremental pipeline generation <li> <li>Align resources to Partners on an as needed basis amp join Partner events if necessary<li> <li>Demo specific elements of the Nextiva NextOS platform<li> <li>Deliver Amazing Service® leveraging the value of our products and services <li> <li>Document activity and communicate information regarding prospects and opportunities via Salesforcecom<li> <li>Create and drive revenue within a specified region or list of named accounts<li> <li>Meet and exceed all quarterly and annual sales quotas<li> <li>Own the sales cycle from lead generation to closure<li> <li>Develop business plan and present the business plan during quarterly review sessions<li> <li>Maintain account and opportunity forecasting within our internal forecasting system SFDC<li> <li>Ensure 100 customer satisfaction and retention throughout the Implementation and Support experience<li> <ul><p><strong>The General Qualifications for Admission<strong><p> <ul><li>5+ years of experience selling to large complex opportunities in a Channel or Direct Role<li> <li>3+ years sales experience in Contact Center sales<li> <li>Ability to cultivate and build positive relationships<li> <li>Understanding and experience with selling to Executives in Fortune 1000+ type organizations<li> <li>Strong emphasis on collaboration and communication with Partners and internal team <li> <li>Handson Salesforce experience <li> <li>Demonstrated ability to consistently achieve and exceed quota<li> <li>Proven ability to manage leads manage a pipeline and forecast<li> <li>Proven track record of selling solutions to strategic customers<li> <ul><p><strong>You will Rock this Role if you have the following characteristics <strong><p> <ul><li><u>Customer Focused<u> you demonstrate a deep care and concern for helping customers succeed beyond what they even imagined possible <li> <li><u>Business Insight<u> you are intellectually curious a consummate learner that helps educate others on the possibilities and potential results of a Nextiva partnership You bring new ideas to the business for product innovation or processes <li> <li><u>Product Positioning<u> you have an innate ability and desire to master the Nextiva product suite and get tremendous satisfaction in matching the value and benefit to customer needs <li> <li><u>Influencer <u> you help customers make difficult decisions through caring forwardthinking and simple solutions that will make them a hero in their business <li> <li><u>Results Driven<u> you play to win and realize the benefits to the customer your personal gain and the business impact that your sales contribute <li> <li><u>Resourceful<u> you are technically savvy able to maneuver systems and tools while having conversations You use systems and tools to your advantage helping you know more about your customers <li> <li><u>Innovator<u> you have the drive to introduce new modes of communication and upsell customers into new technologies that will optimize the way they do business<li> <ul><p><strong>Your Success Depends on Your Commitment<strong><p> <p>We invest in our employees development and care deeply about your ability to grow We want Nextiva to not be just a job but a career Personal and Professional Development is at Your Fingertips Youll have many resources to continually improve the focus areas associated with your role and also to prepare for your future career growth Nextiva has invested in world class training programs to help you improve in your current role but also to prepare for your future ambition <p> <p><strong>Compensation Rewards amp Benefits<strong><p> <p>The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors including but not limited to skills sets experience training licensure and certifications etc Our compensation decisions are dependent on the facts and circumstances of each case For this sales role our estimate of the expected hiring range for the position as posted is $110000 $125000 this includes annualized base salary and annualized target sales incentive Some sales roles are paid on an hourly basis and eligible for overtime A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range<p> <p>Nextiva provides a comprehensive employee benefits package that includes medical including supplemental plans for accident hospitalization and critical illness telemedicine dental vision disability life insurance legal assistance an Employee Assistance Plan paid parental bonding leave PTO for hourly employees and Flexible Time Off FTO for salaried employees an employee longterm savings plan 401k through Fidelity with Nextiva matching comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime<p> <p><strong>Interested in joining our amazing team at Nextiva HQ Apply today as we launch the future of business conversations <strong>🚀<p> <p><strong>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <strong><p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p><em>Nextiva is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <em><em>Nextiva participates in the EVerify Program where and as required by law For additional information about EVerify visit USCIS<em> <p> <p>LIAR1 LIRemote<p>
Sr. Director Pricing and Monetization Strategy (CCaaS)
Company: Nextiva
Location: Remote
Posted Mar 16, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p>Nextivas <strong>Head of Pricing and Monetization Strategy<strong> will lead and drive our pricing packaging and monetization business plans This position requires strong capabilities in both strategy thought leadership analytical prowess datadriven thinking creativity and execution leadership and conviction ability to build process and drive to outcomes and caring deeply about results You will lead quantitative and qualitative research with customers and of competitors to support the pricing and monetization strategy and build a framework to measure effectiveness of the pricing model This is an exciting opportunity to transform Nextivas pricing strategy You will directly impact Nextivas trajectory and business success and have the opportunity to build the pricing packaging and monetization organization for our future growth<p> <p>Using pricing strategies the leader will drive how we use price as a strategic tool to acquire customers and grow revenue at explosive rates This includes how we develop customer acquisition models bundle features and create product packages expand markets and use our platform and pricing to expand relationships with our customers Working with partners in technology marketing and sales the Head of Pricing Strategy will drive data decisionmaking that drives growth and improves revenue and profit at multiples of industry growth This role reports directly to the Chief of Strategic Execution<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Lead the endtoend development of Nextivas pricing and packaging strategy through data analysis and modeling experimentation and research<li> <li>Drive momentum for these solutions with executive and senior leadership<li> <li>Generate market insights drive competitive analysis and build and leverage quantitative models in support of pricing and packaging recommendations<li> <li>Optimize product portfolio by creating effective strategies amp programs to increase customer acquisition and crosssellupsell<li> <li>Build the framework for testing and measuring the effectiveness of our pricing and packaging decisions to evolve and iterate on our strategy<li> <li>Oversee and optimize pricing operations through technologies and process transformation<li> <li>Create a promotions and offers strategy that ladders up to the companys commercial and GTM strategy<li> <li>Lead the execution and implementation of strategic decisions and day to day monetization operations<li> <li>Develop operational strategy and roadmap for key capability needs and gaps aligned to commercial and product outcomes<li> <li>Learning from various industries and models to apply create methodology to pricing<li> <li>Drive and lead pricingrelated activities over the product life cycle including establishing pricing strategies list prices and discount levels<li> <li>Develop and present analytical insights related to pricing and monetization<li> <li>Establish essential metrics assess the performance of pricing strategies for goals and recommend changes to improve financial performance<li> <li>Monitor market trends that may improve topline andor bottomline outcomes<li> <li>Help develop recommendations related to Ideal Customer Profiles and target markets<li> <li>Work with Sales leadership to ensure agreement of price and packaging with market needs<li> <li>Use quantitative and qualitative methods to analyze competitor pricing market share and margins and track customer engagement to gain a complete picture of effective pricing strategies<li> <ul><p><strong> Qualifications<strong><p> <ul><li>5+ years of experience leading pricing and packaging strategy and execution at a companywide or business unitlevel<li> <li>10+ years of experience in technology with experience at a modern CCaaS company<li> <li>Excellent strategic planning and execution skills and ability to manage multiple projects amp priorities<li> <li>Strong problem solving and data analysis capabilities proficient in statistical analysis amp financial modeling<li> <li>Proven experience driving results on executive level decisions and actions on pricing and monetization strategies<li> <li>Bachelors in Business Administration Finance Economics Mathematics Marketing or related discipline Advanced degree in a related area preferred<li> <li>Strong leadership and excellent written verbal communications to work with senior executives across various functions and groups<li> <li>High aptitude to learn quickly provide critical thinking on new and unknown tasks and works well under pressure with appropriate attention to detail<li> <li>Deep understanding of Economics principles that relate to pricing packaging and monetization<li> <li>Ability to influence and lead teams with a track record for building talented teams in highgrowth fastpaced environments<li> <li>Experience with Enterprise Agreements and deal structuring for optimization<li> <ul><p><strong>Compensation Rewards amp Benefits<strong><p> <p>The salary wage offered by Nextiva to external candidates considers a wide range of factors including but not limited to skills sets experience training licensure and certifications etc Our compensation decisions are dependent on the facts and circumstances of each case Our estimate of the expected hiring range for the position as posted is $155000 $241110 A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range<p> <p>Nextiva provides a comprehensive employee benefits package that includes medical including supplemental plans for accident hospitalization and critical illness telemedicine dental vision disability life insurance legal assistance an Employee Assistance Plan paid parental bonding leave PTO for hourly employees and Flexible Time Off FTO for salaried employees an employee longterm savings plan 401k through Fidelity with Nextiva matching comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime<p> <p><strong>Interested in joining our amazing team at Nextiva HQ Apply today as we launch the future of business conversations <strong>🚀<p> <p><strong>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <strong><p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p><em>Nextiva is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <em><em>Nextiva participates in the EVerify Program where and as required by law For additional information about EVerify visit USCIS<em> <p> <p>LIMP1 LIRemote<p>
Staff Software Engineer (Mobile)
Company: Nextiva
Location: Remote
Posted Mar 14, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p>Nextiva is currently seeking bright and talented individuals for a <strong>Staff Engineer Mobile<strong> position to join our expanding development team The Mobile Staff Engineer is a critical position within our engineering team combining technical expertise with a handson approach to develop and enhance our mobile applications This role demands a blend of coding excellence architectural wisdom and a passion for innovation You will be instrumental in designing and implementing features that meet our high standards for quality performance and user engagement contributing directly to the growth and scalability of our product offerings<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Lead the development of mobile applications ensuring they are robust scalable and aligned with our business goals<li> <li>Design and implement new features and enhancements with an emphasis on clean efficient and maintainable code<li> <li>Work closely with the product and design teams to define feature specifications and build the next generation of mobile solutions<li> <li>Be a champion for quality by advocating for best practices in code reviews testing and continuous integration<li> <li>Collaborate with crossfunctional teams to solve complex problems and improve our development processes and methodologies<li> <li>Consumer facing product that scales for millions of users with performance security and quality<li> <li>Collaborate with product managers designers and other engineers to define product vision roadmaps and technical strategies<li> <li>Build Native and Hybrid mobile applications<li> <li>Stay abreast of the latest trends and technologies in mobile development incorporating innovative features and capabilities into our product<li> <li>Lead by example contributing code and conducting code reviews while also addressing complex technical and design challenges<li> <ul><p><strong>Qualifications<strong><p> <ul><li>6+ years of experience in mobile application development with a proven track record of leading successful launch for moderate to complex product usecases<li> <li>Expertise in React Native and JavaScript with indepth knowledge of the mobile app development ecosystem for iOS and Android<li> <li>Lead the design development and maintenance of mobile applications using React Native and considerable experience with either Swift or KotlinJava Native development background<li> <li>Architect and implement complex features and functionalities ensuring code quality and maintainability Example MVVM MVC etc<li> <li>Strong knowledge in Android and iOS native code implementation for specific use cases<li> <li>Strong understanding of RESTful APIs asynchronous programming and backend integration<li> <li>Proficiency in mobile app architecture design patterns and best practices<li> <li>Advanced knowledge of state management libraries such as Redux MobX or similar<li> <li>Implement best practices for mobile app development including performance optimization security and user experience<li> <li>Demonstrated ability to think strategically about product development with a focus on delivering highquality scalable solutions<li> <li>Excellent leadership and communication skills with the ability to inspire and mentor team members<li> <li>A portfolio of released applications on the App Stores<li> <ul><p><strong>Preferred Experience<strong><p> <ul><li>WebRTC VoiceSIP and communications stack <li> <li>Thrive in environments of ambiguity demonstrating flexibility and a proactive approach to tackling challenges and driving projects to completion<li> <li>Experience with cloud services eg AWS Azure Google Cloud and integrating mobile apps with cloudbased systems and APIs<li> <li>Familiarity with UIUX design principles and customercentric development<li> <li>Contributions to opensource projects or public GitHub repositories<li> <ul><p><strong>What We Offer<strong><p> <ul><li>Competitive salary and benefits package<li> <li>Flexible working hours and remote work options<li> <li>A dynamic and inclusive work environment where your contributions directly impact the companys success<li> <li>Opportunities for professional growth and development including access to learning resources<li> <li>A chance to work on cuttingedge projects with a talented and passionate team<li> <ul><p><strong>Nextiva Core Competencies DNA<strong><p> <ul><li><strong>Drives Results<strong> The successful candidate will be action oriented with a passion for solving problems They will bring clarity and <strong>simplicity<strong> to ambiguous situations This individual will challenge the status quo asking what we can do differently and finding ways to create and build more success She is a change agent prepared to lead and drive changes as we transform <li> <li><strong>Critical Thinker<strong> The successful candidate is fact based and data driven able to understand and articulate the why identifying key drivers and learning from the past They are <strong>forwardthinking<strong> anticipating problems before they arise Theyll recommend and action well thought out solutions understanding the risks and dependencies <li> <li><strong>Right Attitude<strong> The successful candidate will be teamoriented collaborative and competitive with a winning mindset theyre resilient and able to easily bounce back from setbacks She will be able to zoom in out willing to be handson to help solve important problems while being a motivating figure for the team along the way She will embrace a culture of service and learning with a focus on <strong>caring<strong> supporting and respecting our customers and team members<li> <ul><p><strong>Rewards amp Benefits <strong><p> <p> Major Health insurance for you and for your legal partner and children under 25 years<br > Vision and Dental covered<br > Life Insurance 24 times your monthly salary<br > 30day Christmas Bonus Aguinaldo<br > 50 Vacation premium<br > 12 days for vacations on your firstyear anniversary<br > Newly hired fulltime employees of Nextiva earn ten 10 personal days before their first anniversary<br > After your first year you will be entitled to 5 personal days each year after each anniversary date additional to your vacation days<br > Company matched Food Vouchers You receive 1 x monthly UMA Unidad de Medida y Actualización per month<br > Company matched savings fund 13 of your monthly salary capped to 13 times the annual value of the UMA<br > $500 MXN monthly Telecommunications stipend for remote workers non applicable for 100 onsite roles<p> <p>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p>LIXX LIRemote<p>
Back End Software Engineer
Company: Nextiva
Location: Remote
Posted Mar 11, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p>Nextiva is currently seeking bright and talented individuals for a <strong>Principal<strong> <strong>Software Engineer<strong> position to join our expanding development team This position is responsible for helping to drive technology efforts which may include architectural design supporting existing applications new application development application testing and user support This developer will work with a growing team and help develop new systems from the ground up as well as support existing applications A commitment to collaborative problem solving sophisticated design and quality product is essential<p> <p>As a<strong> Principal Software Engineer<strong> you will assist in the development implementation and management of technologybased business solutions to improve our product offerings You will assist in the design coding testing and implementation of software applications to meet both functional and technical requirements<p> <p><strong>The responsibilities of a Principal Software Engineer<strong> range from designing systems writing developing testing and reviewing code supporting existing applications liaising with end users to fix defects find solutions and test them adding functionality to applications by designing and implementing solutions and more<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Help one or more teams build and deliver software that solves complex customer problems<li> <li>Help drive strategic technical decision making<li> <li>Build RESTful web applications and design distributed systems<li> <li>Regularly solve problems that span the entire architecture<li> <li>Use the latest technology and techniques to build distributed scalable and faulttolerant software systems that power our business communication offerings<li> <li>Help drive the technical roadmap and technology standards<li> <li>Take a customerfocused approach in working with our product team to prioritize and deliver new features<li> <li>Deliver testable and maintainable code<li> <li>Learn on the job new technologies and techniques to support our continuous improvement culture<li> <ul><p><strong>Qualifications<strong><p> <p>Bachelors degree in Computer Science or related field or equivalent work experience<p> <p><strong>Experience<strong><p> <ul><li>Extensive software development experience<li> <li>Extensive experience with RESTFul services and APIs design<li> <li>Experience with automated testing frameworks<li> <li>Extensive experience designing and using deployment systems<li> <li>Extensive experience with messaging systems RMQ Kafka Firebase<li> <li>Experience with build and packaging systems Maven pip npm webpack<li> <li>Experience with distributed caching systems<li> <li>Deep understanding of design patterns and as deployed systems using them<li> <li>Understands and leverages CICD<li> <li>Understanding of UNIX based systems<li> <li>Understands secure coding best practices<li> <li>Drove several multi team architectural improvements or new technology implementations<li> <ul><p><strong>Preferred Experience with<strong><p> <ul><li>Redis<li> <li>Postgres<li> <li>DockerKubernetes<li> <li>ElasticSearch<li> <li>Developing and maintaining technology standards<li> <ul><p><strong>Language Specific Qualification<strong><p> <ul><li>Languages Java Spring Boot GraphQL SQL<li> <li>Tools Git Gradle Docker GCP Artifact Registry GCP BigQuery GCP Storage GCP Vertex AI etc<li> <li>Scripting Bash etc<li> <li>Deployment Kubernetes<li> <li>Storage MongoDB BigQuery<li> <li>Messaging Kafka REST APIs<li> <li>Microservice creation using Spring Boot REST APIs design and implementation<li> <li>Microservice building using Git Gradle Docker GCP GCloud<li> <li>Microservice deployment using GCP GCloud GCP Artifact Artifactory Kubernetes<li> <ul><p><strong>Nextiva Core Competencies DNA<strong><p> <ul><li><strong>Drives Results<strong> The successful candidate will be action oriented with a passion for solving problems They will bring clarity and <strong>simplicity<strong> to ambiguous situations This individual will challenge the status quo asking what we can do differently and finding ways to create and build more success She is a change agent prepared to lead and drive changes as we transform <li> <li><strong>Critical Thinker<strong> The successful candidate is fact based and data driven able to understand and articulate the why identifying key drivers and learning from the past They are <strong>forwardthinking<strong> anticipating problems before they arise Theyll recommend and action well thought out solutions understanding the risks and dependencies <li> <li><strong>Right Attitude<strong> The successful candidate will be teamoriented collaborative and competitive with a winning mindset theyre resilient and able to easily bounce back from setbacks She will be able to zoom in out willing to be handson to help solve important problems while being a motivating figure for the team along the way She will embrace a culture of service and learning with a focus on <strong>caring<strong> supporting and respecting our customers and team members<li> <ul><p><strong>Compensation Rewards amp Benefits<strong><p> <p>The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors including but not limited to skills sets experience training licensure and certifications etc Our compensation decisions are dependent on the facts and circumstances of each case Our estimate of the expected hiring range for the position as posted is $130000 $231000 A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range<p> <p>Nextiva provides a comprehensive employee benefits package that includes medical including supplemental plans for accident hospitalization and critical illness telemedicine dental vision disability life insurance legal assistance an Employee Assistance Plan paid parental bonding leave PTO for hourly employees and Flexible Time Off FTO for salaried employees an employee longterm savings plan 401k through Fidelity with Nextiva matching comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime<p> <p><strong>Interested in joining our amazing team at Nextiva HQ Apply today as we launch the future of business conversations <strong>🚀<p> <p><strong>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <strong><p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p><em>Nextiva is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <em><em>Nextiva participates in the EVerify Program where and as required by law For additional information about EVerify visit USCIS<em> <p> <p>LIRQ1 LIRemote<p>
Director, Customer Lifecycle Marketing
Company: Nextiva
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Dec 16, 2023
We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Strong understanding of customer lifecycle strategies, retention, and expansion best practices. 🚀 To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work. Required Skills and Qualifications: 7+ years of experience in customer lifecycle marketing, customer success, account management, or related roles within a B2B SaaS company serving VSB, SB, MM businesses. In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix. Collaboration: Collaborate closely with Sales, Marketing, Product, and Customer Support teams to align efforts and deliver a seamless customer experience. Customer Advocacy and Loyalty: Cultivate customer advocacy programs, including customer referrals, case studies, and testimonials. Strategic thinker with a customer-centric mindset Compensation, Rewards & Benefits: Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime. Nextiva is an equal opportunity employer.
Principal Software Engineer (Mobile)
Company: Nextiva
Location: Remote
Posted Mar 14, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p>Nextiva is currently seeking bright and talented individuals for a <strong>Principal Engineer Mobile<strong> position to join our expanding development team As a Mobile Principal Engineer you will lead the technical strategy development and launch of our new mobile application You will play a critical role in shaping the future of our product portfolio working closely with crossfunctional teams to deliver a product that exceeds user expectations Your expertise in mobile application development coupled with a passion for creating scalable highquality solutions will drive the success of this pivotal project<p> <p><strong>Key Responsibilities<strong><p> <ul><li>Lead the architecture design and development of a new mobile application ensuring it meets our standards for quality performance and user experience<li> <li>Consumer facing product that scales for millions of users with performance security and quality<li> <li>Collaborate with product managers designers and other engineers to define product vision roadmaps and technical strategies<li> <li>Build Native and Hybrid mobile applications<li> <li>Use the latest technology and techniques to build distributed scalable and faulttolerant software systems that power our business communication offerings<li> <li>Take a customerfocused approach in working with our product team to prioritize and deliver new features<li> <li>Advocate for and implement best practices in mobile development including Agile methodologies code reviews continuous integration CI and testdriven development TDD<li> <li>Ensure the applications scalability security and maintainability anticipating future growth and technological advancements<li> <li>Mentor and guide a team of mobile developers fostering an environment of innovation collaboration and continuous improvement<li> <li>Stay abreast of the latest trends and technologies in mobile development incorporating innovative features and capabilities into our product<li> <li>Lead by example contributing code and conducting code reviews while also addressing complex technical and design challenges<li> <ul><p><strong> <strong><strong>Qualifications<strong><p> <ul><li>8+ years of experience in mobile application development with a proven track record of leading successful launch for moderate to complex product usecases<li> <li>Demonstrated experience with at<strong> least two major product launches<strong> showcasing your ability to lead a project from conception through to market release with significant impact Include specifics about your role in these launches the challenges faced and how they were overcome<li> <li>Expertise in React Native and JavaScript with indepth knowledge of the mobile app development ecosystem for iOS and Android<li> <li>Lead the design development and maintenance of mobile applications using React Native and considerable experience with either Swift or KotlinJava Native development background<li> <li>Architect and implement complex features and functionalities ensuring code quality and maintainability Example MVVM MVC etc<li> <li>Strong knowledge in Android and iOS native code implementation for specific use cases<li> <li>Strong understanding of RESTful APIs asynchronous programming and backend integration<li> <li>Proficiency in mobile app architecture design patterns and best practices<li> <li>Advanced knowledge of state management libraries such as Redux MobX or similar<li> <li>Implement best practices for mobile app development including performance optimization security and user experience<li> <li>Demonstrated ability to think strategically about product development with a focus on delivering highquality scalable solutions<li> <li>Excellent leadership and communication skills with the ability to inspire and mentor team members<li> <li>A portfolio of released applications on the App Stores<li> <ul><p><strong> <strong><strong>Preferred Experience<strong><p> <ul><li>WebRTC VoiceSIP and communications stack <li> <li>Thrive in environments of ambiguity demonstrating flexibility and a proactive approach to tackling challenges and driving projects to completion<li> <li>Experience with cloud services eg AWS Azure Google Cloud and integrating mobile apps with cloudbased systems and APIs<li> <li>Familiarity with UIUX design principles and customercentric development<li> <li>Contributions to opensource projects or public GitHub repositories<li> <ul><p><strong>What We Offer<strong><p> <ul><li>Competitive salary and benefits package<li> <li>Flexible working hours and remote work options<li> <li>A dynamic and inclusive work environment where your contributions directly impact the companys success<li> <li>Opportunities for professional growth and development including access to learning resources<li> <li>A chance to work on cuttingedge projects with a talented and passionate team<li> <ul><p><b> <b> <p><p><strong>Nextiva Core Competencies DNA<strong><p> <ul><li><strong>Drives Results<strong> The successful candidate will be action oriented with a passion for solving problems They will bring clarity and <strong>simplicity<strong> to ambiguous situations This individual will challenge the status quo asking what we can do differently and finding ways to create and build more success She is a change agent prepared to lead and drive changes as we transform <li> <li><strong>Critical Thinker<strong> The successful candidate is fact based and data driven able to understand and articulate the why identifying key drivers and learning from the past They are <strong>forwardthinking<strong> anticipating problems before they arise Theyll recommend and action well thought out solutions understanding the risks and dependencies <li> <li><strong>Right Attitude<strong> The successful candidate will be teamoriented collaborative and competitive with a winning mindset theyre resilient and able to easily bounce back from setbacks She will be able to zoom in out willing to be handson to help solve important problems while being a motivating figure for the team along the way She will embrace a culture of service and learning with a focus on <strong>caring<strong> supporting and respecting our customers and team members<li> <ul><p><strong>Rewards amp Benefits <strong><p> <p> Major Health insurance for you and for your legal partner and children under 25 years<br > Vision and Dental covered<br > Life Insurance 24 times your monthly salary<br > 30day Christmas Bonus Aguinaldo<br > 50 Vacation premium<br > 12 days for vacations on your firstyear anniversary<br > Newly hired fulltime employees of Nextiva earn ten 10 personal days before their first anniversary<br > After your first year you will be entitled to 5 personal days each year after each anniversary date additional to your vacation days<br > Company matched Food Vouchers You receive 1 x monthly UMA Unidad de Medida y Actualización per month<br > Company matched savings fund 13 of your monthly salary capped to 13 times the annual value of the UMA<br > $500 MXN monthly Telecommunications stipend for remote workers non applicable for 100 onsite roles<p> <p>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p>LIXX LIRemote<p>
Head of Product and Engineering - Partner Ecosystems & Verticals
Company: Nextiva
Location: Remote
Posted Mar 17, 2024
Nextiva, a leading company in the software industry, is seeking a Head of Product and Engineering - Partner Ecosystems & Verticals. The role involves leading product management and engineering functions to build and deliver products for business growth. The ideal candidate should have experience in product management, software development, and leadership, with a strong understanding of the business and customer needs. The company offers a competitive compensation package and a comprehensive benefits plan. Nextiva is recognized as a top workplace and is committed to diversity and inclusion.
Sr. Marketing Operations Specialist - Data & Reporting
Company: Nextiva
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Dec 14, 2023
We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Strong analytical, organizational, and project management skills. 🚀 To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. Expertise in marketing software and tools; experience using Hubspot, SnapEngage, Salesforce, Google Analytics, Generative AI, Power BI or similar tools. Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work. Required Skills and Qualifications: 5+ years experience in marketing, analytics, operations, or a similar role. In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix. Compensation, Rewards & Benefits: Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime. Marketing Technology: Assist in the management and administration of marketing technology tools and platforms, including marketing automation, CRM, Conversational AI and analytics platforms. Nextiva is an equal opportunity employer.
Manager, Small / Medium Business (SMB) Sales
Company: Nextiva
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 15, 2024
<div><b>Its about more than the right fit Were looking for the right connection<b> <p>At Nextiva its our team members that make Nextiva a great place to work Nexties are smart driven and the best in class at what they do Were changing the game in the software industry with the first of its kind conversationcentric work hub that unifies team collaboration customer management amp engagement in ONE single application<p> <p>Since its founding in 2008 more than 100000 companies rely on Nextiva for customer and team communication We believe in the power of strong connections connections to our customers with our signature Amazing Service® our products and services and most importantly each other<p> <p><b>Build Amazing Deliver Amazing Live Amazing Be Amazing<b><br ><p><div> <p>The Inside Direct Sales Managers mission is simple to grow the business and lead a team of Direct Sales Account Executives enabling everyone to grow their career and make an impact <p> <p>The Manager will drive results of a team of 810 quotacarrying AEs by developing the team and driving daily sales activity in accordance with Nextivas sales methodology to exceed assigned monthly sales revenue targets They will view challenges as opportunities and look beyond the quota to focus on potential never settling They have the ability and desire to thrive in a fast paced rapid growth environment with perseverance to find creative and effective ways to increase productivity and results <p> <p>The Manager will be a playercoach They will develop skills of their team hold everyone accountable and inspire a highperformance culture They will be hands on and lead from the front personally demonstrating the skills required to succeed When needed they will step in and close business to ensure the team exceeds their target They will be approachable available accountable and trustworthy Finally they will be organized and planful always ensuring there is a structured path for each member of their team daily weekly monthly and quarterly<p> <p><strong>You will Rock this Role if you have the following characteristics<strong> <p> <p><strong>Manage Execution<strong><p> <ul><li>Use a structured yet agile Customer Centric methodology to understand the customers needs and propose solutions for their business<li> <li>Proactively manage pipeline accurately forecasting dailyweeklymonthly bookings for each AE and the team<li> <li>Manage team and AE productivity with consistent measurement and inspection of sales performance and KPIs<li> <li>Coach and support AEs in generating and qualifying leads leading product demo handling objections and closing to exceed quota<li> <li>Maintain an Amazing Service culture starting from the customers initial contact<li> <li>Develop a sense of urgency to close all customer conversations to beat the competition<li> <ul><p><strong>Build Effective Teams <strong><p> <ul><li>Lead from the front being resilient with passion and desire to win<li> <li>Hold regular 11s and team meetings to review previous results active and aged pipeline discuss lessons learned and coach areas for improvement<li> <li>Hold AEs accountable to daily performance standardsKPIs<li> <li>Teach and demonstrate strong valueselling behaviors that will drive results when needed<li> <li>Stay current on industry developments and teach your teams to drive continuous improvement in sales skills and product knowledge<li> <li>Understand how to motivate the team and implement team contestsrecognition to boost competition and instill fun<li> <li>Develop simplicity forwardthinking and caring in the team culture<li> <li>Manage under performers proactively with transparent communication improvement plans and replacement criteria to maintain high standards of performance and ensure team success<li> <li>Proactively seeks feedback from others<li> <li>Open to constructive feedback and talking about how to address shortcomings<li> <li>Admits mistakes and gains insights from experience<li> <ul><p><strong>Sales Tools and Selling Process Effectiveness<strong><p> <ul><li>Demonstrate discipline and rigor in having a plan to manage the dayweekmonthquarter and teaching team members to do the same<li> <li>Coach and hold AEs accountable for following sales methodology and process on all customer interactions<li> <li>Demonstrate proficiency with the use of Salesforce sales stages account opportunity quoting and Salesforce reporting to inspect and manage team performance<li> <li>Familiarity with sales tools and processes to strengthen AE performance LinkedIn Sales Navigator ZoomInfo<li> <li>Enforce good systems and tools hygiene for accurate forecasting and customer insight<li> <ul><p><strong>Build Collaborative Relationships <strong><p> <ul><li>Work in partnership with Marketing on demand generation programs required to exceed target<li> <li>Collaborate with Sales Operations and LampD and to identifyexecute incremental sales skills or product training to improve close ratios and increase productivity<li> <li>Shows leadership and confidence under pressure and through adversity to help others stay focused<li> <li>Connects and participates in industry forums or groups to stay on the leading edge of the industry and share best practices<li> <li>Quickly bounces back from setbacks by restoring performance to KPIs<li> <li>Ensure a positive handoff to the Customer Success team that promotes a oneNextiva customer experience<li> <ul><p><strong>Must Haves<strong><p> <ul><li>5+ years of highperformance leading Direct Sales teams in a SaaS general technology or telecommunications environment<li> <li>Demonstrated prior success in achieving measurable business goals in a high velocity sales environment<li> <li>Experience in a fastpaced high growth business environment<li> <li>Advanced proficiency in SalesForcecom and competent in Word and Excel<li> <li>Demonstrates business insight<li> <li>Flexibility to work shifts that cover coasttocoast hours Sales team hours can start as early as 5AM for the East Coast and as late as 9AM for the West Coast Direct Sales Manager may be required to be on call from time to time before or after their core hours to assist their team<li> <li>Willingness to work 100 onsite at our Scottsdale HQ <li> <ul><p><strong>Metrics of Success KPIs <strong>Performance and effectiveness will be evaluated on the influence and impact the Manager has on the teams results and will include the following<p> <ul><li><strong>Prospecting<strong> number of quality new leads acquired<li> <li><strong>Close ratio<strong> lead to quote quote to sale one call close<li> <li><strong>Time to close<strong> from lead to close<li> <li><strong>MRR<strong> Monthly recurring revenue<li> <li><strong>Attrition of team members<strong> regrettable vs nonregrettable<li> <ul><p><strong>Your Success Depends on Your Commitment<strong> <p> <p>We invest in our employees development and care deeply about your ability to grow We want Nextiva to not be just a job but a career <p> <p>Personal and Professional Development is at Your Fingertips Youll have many resources to continually improve the focus areas associated with your role and also to prepare for your future career growth Nextiva has invested in world class training programs to help you improve in your current role but also to prepare for your future ambition <p> <p><strong>Compensation Rewards amp Benefits<strong><p> <p>Nextiva provides a comprehensive employee benefits package that includes medical including supplemental plans for accident hospitalization and critical illness telemedicine dental vision disability life insurance legal assistance an Employee Assistance Plan paid parental bonding leave PTO for hourly employees and Flexible Time Off FTO for salaried employees an employee longterm savings plan 401k through Fidelity with Nextiva matching comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime<p> <p><strong>Interested in joining our amazing team at Nextiva HQ Apply today as we launch the future of business conversations <strong>🚀<p> <p><strong>To check out whats going on at Nextiva check us out on Instagram Instagram MX YouTube LinkedIn and the Nextiva blog <strong><p> <p>In 2022 Nextiva has been recognized by Comparably as the Best Place to Work in the following categories Best Company Leadership Best CEO for Women Best Global Culture and Best Places to Work in Phoenix<p> <p>Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion Comparablys Best CEO 2021 Best Company Culture 2021 and 2018 Best Company Compensation 2022 2021 and 2019 and Glassdoors 2020 Best Places to Work<p> <p><em>Nextiva is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <em><em>Nextiva participates in the EVerify Program where and as required by law For additional information about EVerify visit USCIS<em> <p> <p>LIAR1 LIOnsite<p>