Jobs at NICE CXone
116,536 open positions
Support Engineer (Recording)
Company: NICE
Location: Other US Location
Posted Oct 29, 2023
NICE is a global company that offers software solutions for delivering exceptional customer experiences, fighting financial crime, and ensuring public safety. They manage over 120 million customer interactions daily and 3+ billion financial transactions. NICE is recognized as a market leader in AI, cloud, and digital, with over 8,500 employees across 30+ countries. They are currently seeking a candidate with 2-4 years of experience in recording platforms, voice and data networks, Microsoft operating systems, networking, SQL, security, VoIP technology, and telephony experience with various vendors. The ideal candidate should have strong customer service orientation, communication skills, and the ability to work independently and collaboratively. NICE is an equal opportunity employer.
Senior Software Engineer - Java
Company: NICE
Location: Other US Location
Posted Oct 29, 2023
NICE is a global company that offers software solutions for customer experiences, fighting financial crime, and ensuring public safety. They are seeking a Senior Software Engineer with strong Java skills, experience in Microservices, SQL, and cloud technologies (AWS/Azure). The role involves designing, developing, testing, and maintaining the NICE inContact software platform, mentoring junior staff, and proposing architectural solutions. The company values innovation, AI, cloud, and digital technologies, and is committed to equal opportunity employment.
Senior Cloud Network Engineer
Company: NICE CXone
Location: Salt Lake City, UT
Posted Oct 28, 2023
NICE is seeking a Senior Cloud Network Engineer with 6+ years of experience in OSPF, BGP, Layer7 switching, VPNs, and VoIP protocols. The role involves implementing and supporting network infrastructure in cloud and datacenter environments, ensuring 99.99% uptime. The ideal candidate should have experience with AWS, VPC, Cloud Formation templates, and automation orchestrators. They should also have a solid understanding of TCP/IP, VoIP, and network management tools. NICE is an equal opportunity employer offering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Customer Success Manager
Company: NICE
Location: Remote
Posted Oct 28, 2023
NICE is seeking a Customer Success Manager for Customer Engagement Analytics (CEA) solutions. The role involves driving data-driven customer outcomes, understanding business objectives, and aligning them with CEA's solutions. The ideal candidate should have 4-10 years of related work experience, strong communication and analytical skills, and the ability to operate in a fast-paced, client-focused environment. The role requires building and maintaining functional expertise in NICE's CEA product and service offerings, and collaborating with cross-functional teams. NICE values diversity and offers ongoing coaching and on-the-job training.
Senior Analytic Solutions Consultant
Company: NICE
Location: Dallas-Fort Worth, TX
Posted Oct 29, 2023
NICE is seeking a skilled professional to join their Analytic Services Team. The role involves leading Managed Analytics Services and Applied Analytic Consulting engagements with clients, helping them implement use cases based on Nexidia-generated data, and driving new client adoption of Nexidia. The ideal candidate should have strong analytical and problem-solving skills, excellent communication skills, and experience with enterprise software. The role is demanding, hands-on, and offers the opportunity to make a significant impact. NICE is an equal opportunity employer that values diversity and offers competitive benefits.
Systems Engineer
Company: NICE
Location: Minneapolis–Saint Paul, MN
Posted Oct 28, 2023
NICE is seeking a Cloud Systems Engineer with 4-8 years of experience in a dynamic environment. The role involves supporting systems in a Private Cloud, performing administrative tasks, and providing technical support. The ideal candidate should be familiar with ITIL, have experience in SaaS environments, and possess strong troubleshooting skills. They should also be comfortable working in a 24x7 on-call rotation and have excellent problem-solving abilities.
Lead Software Engineer
Company: NICE CXone
Location: Salt Lake City, UT
Posted Oct 28, 2023
NICE is a company that offers a cloud-based customer experience platform, NICE CXone, which helps organizations provide exceptional customer experiences. The company is looking for a Lead/Senior Software Engineer to design, develop, and maintain the platform. The job requires experience in software development, Java, Spring, and AWS, as well as excellent communication and decision-making skills.
Lead Software Engineer (SIP, RTP)
Company: NICE CXone
Location: Salt Lake City, UT
Posted Oct 28, 2023
NICE is seeking a Lead Software Engineer with 7+ years of experience in software development, proficient in C++, C#, SIP, RTP, and AWS based microservices. The role involves designing, developing, testing, and maintaining the NICE CXone software platform, mentoring junior staff, and proposing cross-disciplinary architectural solutions. The company offers a fast-paced environment with opportunities for growth and innovation. NICE CXone is a leading provider of cloud customer experience platforms, serving 25,000+ global businesses.
Director of Program Management
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Oct 30, 2023
The job description is for a Director, R&D Operations & Program Management at NICE CXone, a company that provides cloud customer experience platform. The role involves leading execution of projects, resource allocation, cross-functional collaboration, process improvement, regulatory compliance, risk management, data-driven decision making, and executive-level presentation.
Director of Program Management
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Oct 30, 2023
The job description is for a Director Program Management position at NICE CXone, a company that provides cloud customer experience platform. The role requires a leader who can manage program management processes, ensure transparency, and drive continuous improvement. The job also requires experience in product management, program management, or engineering management, and strong communication and leadership skills.
Receptionist
Company: NICE
Location: Atlanta, GA
Posted Oct 28, 2023
NICE is a company that challenges its employees and provides opportunities for growth. The company is looking for a receptionist to work in its Atlanta office, who will be the primary contact for guests, visitors, and callers. The ideal candidate will have excellent customer service skills, be able to work independently, and have an orientation towards teamwork and people.
Account Executive, Japan
Company: NICE
Location: Other US Location
Posted Oct 29, 2023
NICE is a global company that offers software solutions for delivering exceptional customer experiences, combating financial crime, and ensuring public safety. The company's products manage over 120 million customer interactions and monitor 3+ billion financial transactions daily. NICE is recognized as a market leader in AI, cloud, and digital domains, with over 8,500 employees across 30+ countries. The Account Executive role involves strategic development of initiatives, expanding the customer base, and displacing competitors. The ideal candidate should have a proven track record in sales, preferably within the CX space, and be fluent in English and Japanese.